User manual
8
Troubleshooting
Troubleshooting
Application does not recognize the device
• Close the application, turn the WIDTV1 Mobile TV Receiver OFF and back ON,
reconnect to the WiFi and open the application again
While using WIDTV1 Mobile TV Receiver, TV reception suddenly stops
• Make sure that the blue LED is ON
• If it is not on, this means that the battery is either empty or has only 10 more
minutes of operation; charge the battery until the red charging LED turns OFF.
NOTES:
a. Reception inside buildings may be sub-optimal; it is recommended that the
WIDTV1 Mobile TV Receiver is placed near a window.
b. Application may ask for a “Firmware Upgrade”. If asked, accept request. WIDTV1
Mobile TV Receiver will reboot and when complete.
c. The WIDTV1 Mobile TV Receiver can only be used with one smartphone or tablet
at a time. It is recommended to “Forget” the Audiovox MobileTV network on
original device WiFi manager before connecting the WIDTV1 Mobile TV Receiver
to another device.
128-9242a WIDTV1 MobileTV Quick Start Guide 11 25 2013.indd 11 11/25/2013 4:21:15 PM