Commissioning Instructions System Telephones and Answering Machine COMfortel쏐 2500 COMfortel쏐 1500 COMfortel쏐 Voicemail
Symbols Used in the Manual This symbol warns of potential personal injury caused from electrical voltage. ☞ This symbol warns of potential property damage. This symbol warns of possible user errors and circumstances that might lead to functional restrictions or malfunctions. ☞ This symbol indicates supplemental information and tips. 1 This symbol indicates a visible result of an action that was just carried out, for example, a display message or a blinking LED.
Table of Contents Table of Contents Symbols Used in the Manual ................................................................................................ 2 Definition of Terms/Glossary................................................................................................. 2 Information about the Accompanying Instructions ................................................................ 2 Important Information....................................................................................
Important Information Important Information This section includes necessary information for operating the devices safely. Before you put the telephone into operation, it is absolutely necessary for you to read the safety information described here and to make yourself familiar with the intended use of the device as well as the technical information.
Important Information 씮 The telephone must not be used in wet environments (for example, bath rooms). ☞ Important: Auerswald products are not designed, manufactured or intended for use or resale in environments requiring fail-safe performance, such as in the operation of life-support systems and/or nuclear facilities. Use or sale of our products for these purposes is only allowed with prior written permission by Auerswald for each individual incident. ☞ Proper Use Important: Improper use may cause, e.
Important Information System telephones make it possible to make calls not only using the connected receiver but also via the integrated loudspeakers (handsfree operation). Another option is to connect a headset (not included in the package). The COMfortel 2500 supports the operation of cable-connected headsets as well as wireless headsets (headsets with a DHSG interface, e.g. from GN or Plantronics). The COMfortel 1500 supports the operation of cable-connected headsets.
Important Information Computer/data interface COMfortel 1500: none COMfortel 2500: USB Displays 18 LEDs, some multi-coloured COMfortel 1500: LCD, 128 x 32 pixels COMfortel 2500: LCD, 128 x 64 pixels, white backlight COMfortel Xtension30: 30 LEDs, multi-coloured User elements COMfortel 1500: keypad, 11 function keys, 6 softkeys, 15 programmable function keys COMfortel 2500: keypad, 11 function keys, 8 softkeys, 15 programmable function keys COMfortel Xtension30: 30 programmable function keys Handset Ele
Important Information Max. power consumption of Max. no. of COMfortel 1500 and COMfortel 2500 without the sum of all internal wall-mounted power supply S0 and UP0 ports PBX COMpact 4406 DSL 12 W (4 W per port) 6 (2 per port) COMpact 4410 USB 12 W (4 W per port) 6 (2 per port) COMpact 5010 VoIP 8 W (4 W per port) 4 (2 per port) COMpact 5020 VoIP 24 W (4 W per port) 12 (2 per port) COMmander Basic (19") 32 W (4 W per port) 16 (2 per port) COMmander Basic.
Preparation Preparation This section describes the preparations required before commissioning the device. This includes connecting the key extension modules (not included in the package) as well as the receiver and/or a headset (not included in the package). Furthermore, this includes installing the telephone in a suitable location.
Preparation 8. Insert the larger plug (RJ-11) on the module connection cable enclosed into the jack marked with tension module. on the bottom of the previously connected key ex- 9. Remove the bridge plug from the jack marked with on the bottom of the telephone. 10. Insert the Western Modular plug for the wall-mounted COMfortel XT-PS power supply into the jack marked with on the bottom of the telephone. Wait to connect to the 230 V power supply until the device is to be operated for the first time.
Preparation 11. Put the cables into the existing cable channels and empty spaces in such a manner that the cables will not fall and cause the telephone to wobble. Connecting the Receiver Steps to take 1. Insert the plug, as is shown below in Fig. 2, on the longer straight end of the spiral cord into the jack marked with on the bottom of the telephone. 2. Guide the cable to the outside using the corresponding cable channel (see Fig. 2). 3.
Preparation Connecting a Headset (to the COMfortel 2500) Requirements ✔ ☞ Note: The COMfortel 2500 supports the operation of cable-connected headsets as well as wireless headsets (headsets with a DHSG interface, e.g. from GN or Plantronics). ✔ ☞ A headset that fulfils the specified technical data listed on page 8. To connect a COMfortel headset from Auerswald or other cable-connected headsets: an adapter Note: The adapter is available as an Auerswald accessory at an authorized dealer.
Preparation Connecting a Headset (to the COMfortel 1500) Requirements ☞ ✔ A cable-connected headset that fulfils the specified technical specifications listed on page 8. ✔ To connect a COMfortel headset from Auerswald: an adapter Note: The adapter is available as an Auerswald accessory at an authorized dealer. Steps to take 1. Remove the connection plug on the receiver from the corresponding jack on the bottom of the telephone. 2.
Preparation Situating the Telephone Requirements ✔ ☞ The existing connections in the immediate vicinity of the installation location: for the operation with COMfortel Xtension30 key extension modules: a 230 V power socket an ISDN socket outlet connected to the PBX Note: The system telephone can be operated not only on an internal S0 port but also on a UP0 port on the PBX. Only one telephone can be connected per UP0 port. Also see the PBX manual.
Commissioning Commissioning This section describes how to put the telephone and answering machine on your COMfortel 2500 into operation by inserting a commercial SD card (not included in the package). Once you have finished putting the equipment into operation, you will be able to use the telephone immediately. You can easily customize your telephone and the answering machine using the computer configuration described at the end of this section.
Commissioning 2. Guide the cable to the outside through one of the cable channels (see Fig. 5). Fig. 5: Connecting to the PBX 3. Turn the telephone around again. 4. Insert the other ISDN cable into an ISDN wall jack connected to the PBX. 5. If required, insert the wall-mounted COMfortel XT-PS power supply (type number 809) into a freely-accessible 230 V mains socket. 1 For a short moment, the Auerswald logo and then the language menu are shown on the display. 6.
Commissioning Manual on the CD included in the package) but also using the computer software included in the package (recommended; see page 22). 쑱 If necessary, carry out a firmware update in order to extend the telephone with the newly available functions (see page 24). Information about new features and updates is available on the support pages at the Auerswald website (Internet address: www.auerswald.de).
Commissioning Fig. 6: Insert the SD Card SD card ☞ ☞ ☞ SD card slot on the back of the telephone Note: If the initialization is not successful after inserting the SD card ( still visible with short interruptions), the SD card is not supported. is Note: You can switch off the standby feature (call acceptance) by pressing the softkey (key next to the display) and reactivate it by pressing the softkey. The symbol always reflects the current status.
Commissioning Creating an Announcement for the Answering Machine (only for COMfortel 2500) Steps to take 1. Press the menu key (to the left, below the display). 1 The menu for operating and configuring the telephone opens. 2. Press the softkeys (keys next to the display) one after the other next to the options answer.machine, settings, edit announcem. and new announcement. L You can use the softkeys (keys next to the display) in any list to browse to the required option.
Commissioning Connecting the Telephone to a Computer (only for COMfortel 2500) ☞ Note: You can also configure the telephone using a computer that is connected to the PBX over a computer port (see the PBX manual). ☞ Requirements ✔ The Auerswald Mega Disk included in the package (5.
Commissioning 2. Insert the CD (Auerswald Mega Disk) into the CD ROM disk drive. 3. Open the plastic cover on the back of the system telephone that is closest to the receiver (see Fig. 7 on page 20). 4. Insert the flat plug of the enclosed cable into a USB port on the computer. 5. Insert the other plug into the USB port on the back of the system telephone (see Fig. 7 on page 20). 1 ☞ The hardware assistant will automatically start and help you install the necessary driver.
Commissioning Steps to take ☞ Note: The following steps describe the installation on the operating systems Windows 2000 and XP. If using another operating system refer to the documentation of your operating system. 1. Insert the CD (Auerswald Mega Disk) into the CD ROM disk drive. 2. If the CD does not start automatically, click Start and Run. 3. Click Search and open the CD ROM disk drive. Select the autostart.exe application in the root directory by clicking twice. Click OK. 4.
Commissioning 3. Open the telephone configuration. To do this, click Open and Telephone. ☞ Note: If there are several telephones, select the corresponding telephone in the “Connection options” dialogue. 4. Enter the required PIN in the PIN entry dialogue. ☞ Note: When using the PBX COMpact 5010 VoIP, COMpact 5020 VoIP, COMmander Basic.2 and COMmander Business, you can only access the telephone using the 6-digit PIN assigned in the PBX.
Appendix Appendix Once you have put your telephone into operation and configured it, check this section on operation and configuration for more useful information. Querying the firmware version/serial number Steps to take 1. Press the menu key (to the left, below the display). 2. Press the softkey to the left to go to the information option. L You can use the softkeys (keys next to the display) in any list to browse to the required option. 3. Use the 1 softkeys to browse to the version option.
Appendix line access number “0” is displayed – unless the telephone has been configured with direct exchange access in the PBX. ☞ Note: If no server telephone number is displayed or if you are operating the telephone outside of Germany, you can now enter/change the telephone number using the keypad. Use the softkey (key next to the display) to delete the numbers one at a time from the right. 3. Press the 1 softkey if the telephone number is displayed correctly. The firmware update is carried out.
Appendix 2. Press the softkeys, one after the other, next to the option settings, synchronisation, distr. firmware and immediately. L You can use the softkeys (keys next to the display) in any list to browse to the required option. 1 The firmware is distributed. During the distribution process, Server Mode is displayed on the display panel of the distributing system telephone. It is not possible to use the system telephone during this process.
Appendix count). Enter the required data in the form that opens. You will then receive an e-mail message containing your registration information. 햲 햴 햵 햳 3. Under User name and Password, enter the information that you received after creating your user account. 4. Click Log in. 1 The Upgrade Centre opens. The available categories are displayed. 햸 햶 햷 5. Enter the telephone serial number into the field Other: Device-S/N.:. 6. Click Set. 7. Select the category Special functions > Miscellaneous.
Appendix 1 The articles available in the selected category are displayed. 햹 햺 8. Put the COMfortel Voicemail item into the shopping basket by clicking in the Order column. 9. When you have finished selecting the items you want, click Shopping basket / Check out. 1 The selected items are shown in the basket. 햻 10. If you do not want to make any changes, click Proceed.... 11. Follow the additional instructions.
Appendix 1 The order confirmation and the 20-digit release code required for the release are displayed to you as soon as the purchase is completed. 햾 12. Write down the release code. ☞ Note: If your e-mail address has been entered in the Upgrade Centre, you will also receive the order confirmation via e-mail. If you have not entered an e-mail address in the Upgrade Centre, please print this page. It is the order confirmation for your purchase. 13.
Appendix Inserting the Lettering Label Requirements ✔ Lettering label. On page 31 of these instructions, you will find some lettering label papers to cut out and label by hand. Use the COMfortel Set configuration programme to also comfortably create and print your lettering labels. Steps to take 1. Squeeze the flexible transparent cover with your thumb and first finger and lift the cover up (see Fig. 8). 2. Insert the lettering label. 3. Reinsert the transparent cover with the matted surface upwards.
Lettering Labels Lettering Labels 31
Lettering Labels 32
Lettering Labels 33
Lettering Labels 34
Index Index A G Answering machine announcement create/record ................... 19 commissioning ......................................... 17 configuration per computer ...................... 22 release ..................................................... 26 Guarantee see the flyer “Conditions of guarantee, Information service” C CE compliance ...... see the flyer “Conditions of guarantee, Information service” Commissioning answering machine .................................. 17 telephone ..........
02 03/08 For the sake of the environment – 100% recycled paper 884258
