Operation Guide Operation and Configuration ISDN System Telephone COMfortel쏐 1400
Table of Contents Important Information .......................................................................................................... 16 Symbols and Signal Words Used........................................................................................... 17 Safety Information .................................................................................................................. 18 Proper Use ..........................................................................................
Help ........................................................................................................................................ 67 Opening the Help Topic-Relevantly.................................................................................... 67 Navigating in the Help Window.......................................................................................... 67 Searching in the Help .....................................................................................................
Query Calls ............................................................................................................................ 90 Initiating a Query Call ........................................................................................................ 90 Ending a Query Call .......................................................................................................... 91 Options during a Query Call ..................................................................................
Telephone Book and Lists................................................................................................. 106 Telephone Book.................................................................................................................... 107 Opening the Telephone Book .......................................................................................... 107 Dialling from Telephone Book ..........................................................................................
Call Waiting .......................................................................................................................... 150 Switching Call Waiting On/Off.......................................................................................... 150 Configuring and Operating Function Key for Call Waiting................................................ 150 Switching Call Waiting Signalling On/Off via Tone........................................................... 152 Do-not-disturb.............
Targeted VoIP Access Point ................................................................................................. 188 Initiating a Targeted VoIP Access Point ........................................................................... 188 Configuring and Operating Function Key for Targeted VoIP Access Point ...................... 189 Group Functions...................................................................................................................
Loudspeaker Audio Out........................................................................................................ 232 Executing Loudspeaker Audio Out .................................................................................. 232 Configuring and Operating Function Key for Loudspeaker Audio Out ............................. 233 Macro ...................................................................................................................................
Power Save Mode ................................................................................................................ 282 Switching Automatic Activation of Power Save Mode On/Off .......................................... 282 Switching Power Save Mode Activation On/Off Depending on Configuration ................. 283 Configuring and Operating Function Key for Manually Activating Power Save Mode...... 284 Switching the Power Save Mode Link to Phone Lock On/Off .....................................
Speed Dialling ...................................................................................................................... 324 Application Options for Speed Dialling Keys.................................................................... 324 Configuring and Operating Function Key for Speed Dialling ........................................... 325 Switching Automatic Speed Dialling Pick-up On/Off........................................................
Basic Settings....................................................................................................................... 359 Configuring Call Acceptance Time .................................................................................. 359 Configuring Maximum Recording Time ........................................................................... 360 Configuring Maximum Recording Time for Door Terminal Calls...................................... 361 Switching Listen in Function On/Off ..
Voice Mailboxes of the PBX............................................................................................... 397 Voice Mailbox ....................................................................................................................... 398 Opening the Message List of the Voice Mailbox .............................................................. 398 Listening to Recordings ...................................................................................................
Protection from Unauthorised Access .................................................................................. 443 Configuring User PIN....................................................................................................... 443 Configuring a Function Lock ............................................................................................ 444 Configuring Settings Lock................................................................................................
Menu and Function Keys...................................................................................................... 478 Restricting Menu Selection .............................................................................................. 478 Configuring Accessibility of Second Key Level ................................................................ 478 Configuring and Operating Function Key for Shift ...........................................................
Important Information Important Information This section includes necessary information for operating your equipment safely. Before you put the telephone into operation, it is absolutely necessary for you to read the safety information described here and to make yourself familiar with the intended use of the device as well as the technical information.
Important Information Symbols and Signal Words Used Symbols and Signal Words Used The symbols and signal words used mean the following: Warning: Warns of personal injury, for example, caused by hazardous electrical voltage. Caution: Warns of damage to property. Important: Indicates possible application errors and conditions that, for example, could cause function limitations or malfunctions during operation. Note: Indicates supplementary information. COMfortel 1400 - Firmware Version 1.
Important Information Safety Information Safety Information Please observe the basic safety information given in the following. Warning: Improper handling of the device can result in life-threatening electrical shock and can damage or destroy the device. • Read the instructions for the device and keep them for future reference. Warning: Liquid entering the casing can cause life-threatening electric shocks and damage or destroy the telephone. • Only operate the device in closed, dry rooms.
Important Information Safety Information Caution: Inappropriate cleaning and operation can damage or destroy the touchscreen. • Keep the touchscreen clean. To do this, use a soft, dry cloth. • To operate the telephone, use your fingers or fingernails. Under no circumstance use ball-point pens, pencils, or other pointed objects on the touchscreen. • Never apply force or excessive pressure when touching the touchscreen. COMfortel 1400 - Firmware Version 1.4 - COMfortel Set V3.
Important Information Proper Use Proper Use important: Auerswald products are not designed, manufactured or intended for use or resale in environments requiring fail-safe performance, such as in the operation of life-support systems and/or nuclear facilities. Use or sale of our products for these purposes is only allowed with prior written permission by Auerswald for each individual incident. Improper use may cause, e.g.
Important Information Proper Use The system telephone is different from standard telephones connected to Auerswald PBXs in that they are especially easy to use, among other things. Most of the functions available on the PBXs such as internal and external calls, Do-not-Disturb and call forwarding can be operated over the display or by simply pressing previously programmed buttons.
Important Information Technical Data Technical Data Technical Data of the telephone Operating voltage Supply via internal S0 or UP0 port from the PBX Power consumption Min. 1,1 W, max.
Important Information Technical Data 5 Loudspeaker + 4 Loudspeaker - 3 Microphone - COMfortel 1400 - Firmware Version 1.4 - COMfortel Set V3.
Important Information Scope of Delivery Scope of Delivery • Telephone COMfortel 1400 • Receiver with spiral cable (RJ10/RJ10) for connecting to the telephone • ISDN cable (RJ-45/RJ 45) for connecting to the PBX • Setup Guide • Quick Guide • Leaflet "Conditions of Guarantee, Information Service" 24 COMfortel 1400 - Firmware Version 1.4 - COMfortel Set V3.
Important Information Possible Number of System Telephones on Auerswald PBXs Possible Number of System Telephones on Auerswald PBXs Important: The power consumption of the terminals on the internal S0 and UP0 ports on Auerswald PBXs may not exceed the listed values in the following table. If using the PBXs COMpact 5000/R and COMmander 6000/R/RX, the max. power distribution also includes the a/b ports. For each connected analogue subscriber, you must deduct 1 W from the max. power distribution. PBX Max.
Important Information Copyright and Trademarks Copyright and Trademarks Dissemination and reproduction of these instructions, as well as exploitation and disclosure of the contents, even in part, is permitted only with our express permission. Compensation will be demanded for any violations. All rights reserved. © Auerswald GmbH & Co. KG, 38162 Cremlingen, 2014 Microsoft and Windows are trademarks of Microsoft Corporation registered in the USA and/or other countries.
Important Information Environmental Notice Environmental Notice Disposal If you are retiring your Auerswald device, please ensure you dispose of it properly (it must not be disposed of in normal household waste). In the interest of environmental protection, please ensure proper disposal of packaging materials as well. Consult your local governmental authorities for options on proper and environmentally safe disposal of the device. If you would like us to handle disposal, please send the device to us.
Basic Knowledge of the Telephone Basic Knowledge of the Telephone This section provides a general overview how to operate the telephone. Here, you will find a description of the symbols and text shown on the unit display as well as the keys on the device In addition, you get an overview of the contents of the individual menus. Topics – Device Overview (page 29) – Menu Options (page 33) 28 COMfortel 1400 - Firmware Version 1.4 - COMfortel Set V3.
Basic Knowledge of the Telephone Device Overview Functions of Keys and LEDs Device Overview The device has a touchscreen display and a variety of keys (some with LED). Therefore, the device may be operated using touchscreen and key control. Functions of Keys and LEDs The following figure shows the keys and LEDs of the basic unit. A Microphone key with LED Switches the microphone off (mute) and on again. B Keypad Enables number dialling as well as entering digits and letters.
Basic Knowledge of the Telephone Device Overview Functions of Keys and LEDs They are programmable. The LED indicates the status depending on the key definition. F Message key with LED Opens the caller list, the answering machine list and the list of voice memos. The LED signals existing (new) entries. G Redial key Opens the redial list. Scrolls through the redial list. When the receiver is off the hook, dials the previously dialled telephone number. H Query key Initiates a query call.
Basic Knowledge of the Telephone Device Overview Using the Touchscreen Using the Touchscreen Caution: Inappropriate cleaning and operation can damage or destroy the touchscreen. • Keep the touchscreen clean. To do this, use a soft, dry cloth. • To operate the telephone, use your fingers or fingernails. Under no circumstance use ball-point pens, pencils, or other pointed objects on the touchscreen. • Never apply force or excessive pressure when touching the touchscreen.
Basic Knowledge of the Telephone Device Overview Casing LED • Off: The telephone is neither being called, nor is it on a call, and there are no new messages. LED Signalling during Configuration: Show Alerting and Calls • Red: The telephone is on a call. • Red (flashing) + alternating pauses): The telephone is being called. • Off: The telephone is neither being called, nor is it on a call. LED Signalling during Configuration: LED Always off • Off: LED is switched off.
Basic Knowledge of the Telephone Menu Options Menu Option Examples Menu Options The telephone has a 5-line graphic display; each line has 16 characters (when entering telephone numbers, the font size is changed to display more characters). On both sides, there is room for up to four symbols with integrated functions. These symbols change their function depending on the situation and facilitate operation. The appearance of the display depends on the state of the telephone.
Basic Knowledge of the Telephone Menu Options Menu Option Examples G Information and status information – Current settings that affect telephoning, for example call allowance account empty – Current settings that limit reachability, for example, do-not-disturb, call forwarding immediately, follow-me, ringer off – No connection to the PBX – Missed caller and scheduled calls – Power dialling enabled Tap on to switch to the menu/function level 2. Tap on the symbol/text to perform various functions.
Basic Knowledge of the Telephone Menu Options Menu Option Examples • In the define keys menu, you can assign functions on the PBX and the telephone to programmable function keys (for example, do-not-disturb or speed dialling). • In the settings menu, you can configure the telephone. • In the answer.machine menu, you can configure and operate the local answering machine. • In the voice mailbox menu, you can configure and operate a voice mailbox in the PBX.
Basic Knowledge of the Telephone Menu Options Menu Option Examples Menu Options in Telephone Number and Text Entry Menus To enter a telephone number or text, the telephone opens one of the following menus. Using the keypad dial, you can enter the digits, characters and letters you need. In the text entry menu, press the digit keys want a more times until the desired character appears. The assignment is listed in the table at the end. Tap on , and to switch between uppercase and lowercase letters.
Basic Knowledge of the Telephone Menu Options Menu Option Examples A Caller, call waiting or call type (for special calls, for example, alarm calls, wake-up calls) Note: If the telephone number is entered in the telephone book of your system telephone or in the central telephone book (short-code numbers) on the PBX, as soon as the telephone detects the telephone number, it will show the associated name in the display instead of the telephone number.
Basic Knowledge of the Telephone Menu Options Menu Option Examples C The person rerouting the call (for rerouted calls) Important: Only available for operation on the PBXs COMpact 3000 analogue/ISDN/VoIP, COMpact 5010 VoIP, COMpact 5020 VoIP, COMpact 5000/R and COMmander 6000/R/RX. D Internal call target (subscriber or group) E Possible Functions for Incoming Calls Your system telephone shows possible functions during an incoming call in the lower line of the display.
Basic Knowledge of the Telephone Menu Options Menu Option Examples Important: Only available for operation on the PBXs COMpact 3000 analogue/ISDN/VoIP, COMpact 5010 VoIP, COMpact 5020 VoIP, COMpact 5000/R and COMmander 6000/R/RX. C Subscriber or group (if "logged in as outgoing" in a group) D Note (for example, busy, do-not-disturb, no exchange line authorisation) E Possible Functions for Outgoing Calls Your system telephone shows possible functions during an outgoing call in the lower line of the display.
Basic Knowledge of the Telephone Menu Options Menu Option Examples F Time G Duration in minutes:seconds (as of 59:59, in hours:minutes) H Possible Functions during a Call Your system telephone shows possible functions during a call in the lower line on the display. Tap on and to scroll through the various options. Tap on to initiate the function currently displayed. Tap on to access additional information about the call.
Basic Knowledge of the Telephone Menu Options Menu Overview D Weekday E Date F Time G Type of call (splitting or conference call) H Possible Functions during Query Call Tap on during splitting to select the active communication partner. The other communication partner who had been active up until now is put on hold in the backgrounds listening to hold music. Tapping on during a conference call only activates the communication partner in relation to carrying out the next function.
Basic Knowledge of the Telephone Menu Options Menu Overview – boot device – MSN/name – configuration – subscriber CF unconditional – subscriber CF on busy – subscriber CF on no reply – call deblocker – call restrictor – ringer tone – ringer volume – call waiting – do-not-disturb – InterCom permission – interface – headset – hardware audio codec – call charge – call allowance account – serial number – TAM aktiv – TAM message fwd.
Basic Knowledge of the Telephone Menu Options Menu Overview – delete data – do-not-disturb – door functions – follow-me – group – group functions off – headset – InterCom permission – MSN/DDI CF (CF ext.no.
Basic Knowledge of the Telephone Menu Options Menu Overview 44 – hotel room – InterCom – InterCom permission – log out all groups – macro – MSN/DDI CF (CF ext.no.) – phone lock – pickup – power save mode – ringer tone – room monitoring – relays – scheduled call – secretary key – shift – speed dialling – switch configuration – TAM automatic call recording – TAM call recording – TAM edit announcement – TAM list – TAM message fwd.
Basic Knowledge of the Telephone Menu Options Menu Overview Settings Menu • backup – configuration – CF1400 -> SD – SD -> CF1400 – w/o MSN -> CF – automatic • blocking – function lock – settings lock • default settings – language – MSN – receiver volume • display – brightness max. – brightness min.
Basic Knowledge of the Telephone Menu Options Menu Overview – automatic activation – configuration – idle time – phone lock • signalling – attention tone – call waiting tone – message LED – registration status subscriber – ringtone – ringer volume • synchronisation – distribute firmware – firmware update – select PBX – synchronisation with PBX • user settings – keys 2nd level – macro display – menu definition – speed dialling key Answer.
Basic Knowledge of the Telephone Menu Options Menu Overview – forwarding announcement – forwarding repetitions – forwarding repetition time – forwarding target – forwarding time – listen in – quick access – recording time – recording time door – remote access – remote access toll saver Diagnosis Menu • ISDN – line check (BERT) – supported service test • SD card – test card Voice Mailbox Menu • functions – VMB config.ctr.
Basic Knowledge of the Telephone Menu Options Symbols Symbols The symbols and the functions they execute are listed at the end according to the states and menus in which they can occur. Symbols in the Idle State Symbol Function Switches from the idle state to menu/function level 2. Switches unsuccessful power dialling off early. Enables number presentation suppression (CLIR) for the next call(s). Active setting: Number is presented. Disables number presentation suppression (CLIR) for the next call(s).
Basic Knowledge of the Telephone Menu Options Symbols Symbol Function Switches back into the idle state. Creates a telephone book entry with the telephone number shown. Creates a scheduled call with the telephone number shown. Menu symbols for Callers and Calls Symbol Function Selects the communication partner for splitting or other functions. The communication partner is currently inactive/waiting. Display only: The communication partner is currently active.
Basic Knowledge of the Telephone Menu Options Symbols Menu Navigation symbols Symbol Function Switches back in the previous menu or the previous level. Scrolls down to the next entry or to the next function. Holding the key allows quicker scrolling. Simultaneously tapping on lets you jump to the beginning of the list. Scrolls up to the previous entry or the previous function. Holding the key allows quicker scrolling. Opens a short overview in the telephone book and in the telephone number lists.
Basic Knowledge of the Telephone Menu Options Symbols Symbol Function Accepts the entry. Switches the setting for upper and lower case spelling during letter entry. Active setting: If the next letter is upper case, then the letters are automatically displayed in lower case. Switches the setting for upper and lower case spelling during letter entry. Active setting: All letters are upper case. Switches the setting for upper and lower case spelling during letter entry.
Basic Knowledge of the Telephone Menu Options Symbols Symbols in Telephone Book Menu Symbol Function Opens an expanded display of the contact shown. Initiates the creation of a new contact. Opens a short overview. Opens a current contact for editing/deleting. Initiates entry/change of the name. Initiates entry/change of the business telephone number. Initiates entry/change of the private telephone number. Initiates entry/change of the mobile telephone number. Initiates entry/change of the comment.
Basic Knowledge of the Telephone Menu Options Symbols Menu Symbols in Telephone Number Lists Symbol Function Deletes individual entries from the caller, call and redial lists. Deletes all entries from the caller, call and redial lists. Accepts the telephone number for subsequent dialling into the dial preparation. Indicates additional information. Symbols in Scheduled Call Menu Symbol Function Opens a current entry for editing/deleting. Initiates the creation of a new entry.
Basic Knowledge of the Telephone Menu Options Symbols Symbols for Answering Machine Symbol Function Scrolls to next (older) recording. During playback: Skips the recording currently being played back. Scrolls to the previous (more recent) recording. During playback: Repeats the previous recording or the one currently being played back. Starts the playback of the recording. Interrupts the playback of the recording. Deletes the recording. Switches the answering machine on. Switches the answering machine on.
Basic Knowledge of the Telephone Menu Options Symbols Symbols for Voice Mailbox Symbol Function Switches the voice mailbox on. Switches the voice mailbox on. Display: There are new messages in the message list of the voice mailbox. Switches the voice mailbox off. Switches the voice mailbox off. Display: There are new messages in the message list of the voice mailbox. Scrolls to next (older) recording. During playback: Skips the recording currently being played back.
Basic Knowledge of the Telephone Menu Options Symbols Symbol Function Display: The announcement is switched on for the call acceptance of the voice mailbox. Switches the announcement for the call acceptance of the voice mailbox off. Display:The announcement is switched off for the call acceptance of the voice mailbox. Switches the announcement for the call acceptance of the voice mailbox on. 56 COMfortel 1400 - Firmware Version 1.4 - COMfortel Set V3.
Basic Knowledge Configuration Software COMfortel Set Basic Knowledge Configuration Software COMfortel Set This section provides a general overview of the configuration software COMfortel Set. It describes how to install and generally operate the configuration software. Moreover, you can find tips on how to use the help in a targeted and efficient manner. Topics – Configuration Software COMfortel Set (page 58) – Help (page 67) COMfortel 1400 - Firmware Version 1.4 - COMfortel Set V3.
Basic Knowledge Configuration Software COMfortel Set Configuration Software COMfortel Set Minimum Requirements for PC for Using COMfortel Set Configuration Software COMfortel Set The configuration software COMfortel Set lets you easily set up the system telephone on your computer. Minimum Requirements for PC for Using COMfortel Set The computer must meet the following requirements: • PC with Intel Pentium 1 GHz or compatible processor • Windows 7 32-/64-bit, Windows 8/8.1 32-/64-bit, Mac OS X (as of 10.
Basic Knowledge Configuration Software COMfortel Set Configuration Software COMfortel Set Exiting COMfortel Set Exiting COMfortel Set 1. Open the menu File > Quit. If you have opened a configuration, you are asked whether you would like to save the configuration beforehand. 2. If you have already saved the configuration, click No. Configuring the Language of the Configuration Software 1. Open the menu Options > Language.... 2. Select the desired language from the list field. 3. Click OK. 4.
Basic Knowledge Configuration Software COMfortel Set Configuration Software COMfortel Set Installing COMfortel Set 4. in the IP port (default: 7002) entry field, enter the configuration port for system telephones on the PBX. Possible entries: 1 to 65535 5. Click OK. Installing COMfortel Set Requirements: – Installation file (comftelset.exe) saved on a data storage medium (PC) Note: You can find the required installation file on the Internet (see www.auerswald.
Basic Knowledge Configuration Software COMfortel Set Configuration Software COMfortel Set Opening Configuration – MSN configured for the system telephone – Knowledge of the required PIN 1. Click Open or open the menu File > Open. 2. Click Telephone. The Connection routes dialogue with the devices connected via the interface configured above opens. 3. Select the telephone whose configuration you would like to open and click OK. The PIN entry dialogue opens.
Basic Knowledge Configuration Software COMfortel Set Configuration Software COMfortel Set Creating a New Configuration Creating a New Configuration If you would like to, for example, to create a configuration for a telephone before the required connection to the PBX or to the PC has been established, you can open an empty configuration as described in the following. In this case, you also need to specify the number and position of the existing expansion modules in the configuration of a COMfortel 1400. 1.
Basic Knowledge Configuration Software COMfortel Set Configuration Software COMfortel Set Close the Configuration like to enter based on the authority level: the Admin PIN, one of the subadmin PINs or the user PIN that belongs to the telephone. 4. Enter the associated PIN and click OK. The configuration is saved on the telephone. This may take a while. Saving Configuration File on PC 1. Click Save or open the menu File > Save. 2. Click File. A file location dialogue opens. 3.
Basic Knowledge Configuration Software COMfortel Set Configuration Software COMfortel Set Using Print Functions The telephone book in the configuration is printed. The telephone book is not printed. 4. Select or clear the Project list check box. The project list in the configuration is printed. The project list is not printed. 5. Click OK. If you have selected the Assign function keys check box, a print preview dialogue for viewing the lettering labels opens.
Basic Knowledge Configuration Software COMfortel Set Configuration Software COMfortel Set Operating Instructions for COMfortel Set 9. Click OK (this text is dependent on the operating system used). Operating Instructions for COMfortel Set The operating instructions for COMfortel Set contain the following topics: • Navigation • Entry and Selection Fields • Creating and Deleting Table Entries Navigating in COMfortel Set After opening a configuration, the current areas are displayed in a directory tree.
Basic Knowledge Configuration Software COMfortel Set Configuration Software COMfortel Set Operating Instructions for COMfortel Set An empty field normally indicates that a name or number is to be entered. Click within the field in question and use the keyboard to enter a number or desired text. In order to change an existing entry, double-click the entry to be overwritten. The field then becomes blue and can either be overwritten directly or the existing text can be deleted using the delete/backspace key.
Basic Knowledge Configuration Software COMfortel Set Help Opening the Help Topic-Relevantly Help Via the help you can access the entire operation and configuration instruction for the system telephone. Opening the Help Topic-Relevantly Below the directory tree, there is a window containing left to several help topics. The offered help topics refer to the currently open configuration page. • Click the link to go to the desired help topic. The corresponding help page opens.
Basic Knowledge Configuration Software COMfortel Set Help Navigating in the Help Window The symbol indicates that further topics are available under a specific topic. Click this symbol to expand the subordinate topics. You can close the subordinate topics again by clicking the symbol. Note: The table of contents area and the selected page are separated by a vertical line or a scroll bar.
Basic Knowledge Configuration Software COMfortel Set Help Searching in the Help By clicking the symbol in the help window, you can display the currently open help page in the table of contents. Navigating by Browsing By clicking the symbol, you can go to the next page of the instruction. By clicking the symbol, you can go to the previous page of the instruction. Navigating via the Back Button Clicking the symbol takes you back to the previously opened help page.
Basic Knowledge Configuration Software COMfortel Set Help Printing from within the Help The tab is activated (it is highlighted in yellow). The left area of the help window contains a input field for the keywords and a button for starting the search. 2. Enter the desired term in the entry fields. Note: The character * can be used as a placeholder (wildcard) in a search. A search using teleph* results, e.g., in hits for telephone, telephoning and telephone book.
Basic Knowledge Configuration Software COMfortel Set Help Symbols in the Help Window Note: If the displayed help page includes expanding texts, expand all texts you want to print. If you want to print only part of the displayed help page, mark the corresponding text by clicking and drawing with the left mouse key. Afterwards, select Selection as print area in the print dialogue box. 1. In the help window, click the symbol. The print dialogue box opens. 2. Select the desired printer. 3. Click Print.
Telephoning Telephoning This section describes the various types of telephoning that your telephone provides. Topics – Incoming Calls (page 73) – Call Waiting Calls (page 77) – Outgoing Calls (page 80) – Calls (page 87) – Query Calls (page 90) – Transfer (page 94) – Conference Calls (page 98) – Hands-free Calling (page 101) – Loudspeaker Listening (page 103) – Headset Calls (page 104) 72 COMfortel 1400 - Firmware Version 1.4 - COMfortel Set V3.
Telephoning Incoming Calls Options During an Incoming Call Incoming Calls The following types of calls apply to incoming calls: • Alarm calls • External calls • Internal calls • Group calling (a call directed to a group) • InterCom calls • External callback calls • Internal callback calls • Scheduled calls • Door calls • Call deblocker calls (calls enabled despite do-not-disturb) • Wake-up calls • Other calls Options During an Incoming Call During an incoming call, the following actions are possible: Acce
Telephoning Incoming Calls Accepting Incoming Calls Put an Incoming Call on Hold If you receive a call but would like to postpone accepting the call for a while, you can put the incoming call on hold. The caller hears the hold music. Switch off the Ringer If you receive a call but you would like to postpone accepting the call for a while, you can switch off the ringer. The call will continue to try to get through and you can accept it at any time.
Telephoning Incoming Calls Hold incoming calls 1. Select reject. 2. Tap on . The caller receives a busy signal – in as far as no other telephones are called (for example, in a group call). Hold incoming calls When you receive a call, proceed as described in the following. 1. Select hold incoming. 2. Tap on . You will hear the internal dial tone. The caller on hold hears the hold music. 3. Select back. 4. Tap on . You are connected with the caller.
Telephoning Incoming Calls Forwarding Incoming Calls Important: Enter telephone numbers exactly as when dialling, for example, external telephone numbers always with a leading exchange line access number. (exception: direct exchange access). The default exchange line access number on the PBX is "0" in the factory settings; however, this can be changed for several PBXs (see instructions for the PBX). 4. Tap on . The subscriber is called.
Telephoning Call Waiting Calls Options During a Call Waiting Call Call Waiting Calls During a call, you are made aware of another call (external or internal subscriber, alarm or someone at the door) by a call waiting signal (tone).
Telephoning Call Waiting Calls Rejecting Call Waiting Calls Rejecting Call Waiting Calls Requirements: – Call waiting enabled When call waiting signals that there is an incoming call, proceed as described in the following. 1. Select reject. 2. Tap on . The caller receives a busy signal – in as far as no other telephones are being called (for example, in a group call).
Telephoning Call Waiting Calls Switching off Call Waiting Tone – Call waiting enabled When call waiting signals that there is an incoming call, proceed as described in the following. 1. Select call deflection. 2. Tap on . 3. Enter the destination number or press the telephone book key to select the telephone number you want in the telephone book. Important: Enter telephone numbers exactly as when dialling, for example, always enter external telephone numbers with a leading exchange line access number.
Telephoning Outgoing Calls Options for Outgoing Calls Outgoing Calls Outgoing calls are calls that you have initiated yourself. Options for Outgoing Calls An outgoing call can be initiated in two ways: Dialling the Telephone Number If you have already picked up the receiver before dialling, the telephone number that you have entered is dialled immediately.
Telephoning Outgoing Calls Picking up Receiver and Dialling Telephone Number Picking up Receiver and Dialling Telephone Number 1. Pick up the receiver or press the hook key. 2. Dial a telephone number. Important: Do not forget to dial the exchange line access number for external telephone numbers or Tap on after public exchange. (Exceptions: direct exchange access) Note: As soon as you have dialled the first digit, you can cancel dialling by tapping on and starting again.
Telephoning Outgoing Calls Dialling Telephone Number on Direct Exchange Line Access – The service attribute CLIR (selective number presentation suppression) enabled by the network provider – Telephone number display enabled on the PBX 1. Tap on to activate suppression for the next call. The display will show been enabled. as an indication that number presentation suppression has 2. Dial a phone number (an external phone number with an exchange line access number). 3.
Telephoning Outgoing Calls Options for Unsuccessful Calls Options for Unsuccessful Calls The following options are available for unsuccessful call: Initiating Callback on Busy If you cannot get through to a busy subscriber despite repeated attempts, you can initiate a callback on busy. The PBX supports the service attribute "Automatic callback on busy (CCBS)". This service attribute is required for an external call.
Telephoning Outgoing Calls Initiating Callback on Busy – For external calls: The given technical requirements for a callback on busy (for instance, not all network providers provide callback on a Point-to-Point connection) If the connection you are calling is busy, proceed as described in the following. 1. Select recall. 2. Tap on . If callback is configured, you receive the message recall activated. 3. Hang up the receiver.
Telephoning Outgoing Calls Initiating Callback on No Response Initiating Callback on No Response Requirements: – For external calls: The given technical requirements for a callback on no response (for instance, not all network providers provide callback on a Point-to-Point connection) – For external calls: the service attribute CCNR (Callback on no response) enabled with the network provider If no one answers on the connection you are calling, proceed as described in the following. 1. Select recall. 2.
Telephoning Outgoing Calls Initiating Priority Call for Do-not-disturb Initiating Priority Call for Do-not-disturb Requirements: – Kind of do-not-disturb configured to All (PBX) on the telephone of the person being called If the internal telephone you are trying to call is busy because it is set to do-not-disturb, proceed as described in the following. • When operated on the PBXs COMpact 3000 analogue/ISDN/VoIP, COMpact 5010 VoIP, COMpact 5020 VoIP, COMpact 5000/R and COMmander 6000/R/RX: Wait ten seconds.
Telephoning Calls Options during a Call Calls The system telephone allows you to make internal and external calls on the PBX. Internal calls are toll-free. Options during a Call During a call, the following actions are possible: Retrieving Information about a Call During a call, you see information about the call and your communication partner on the display as well as general time information (date, time, calendar week, weekday).
Telephoning Calls Sending DTMF Signals All the available information about a call is displayed. 2. Tap on to end the display. Sending DTMF Signals During a call, proceed as described in the following. • Enter the digits and characters. Possible entries: Digits and the characters * and # The digits and characters dialled are shown on the display and you hear the corresponding tones. Muting a Call During a call, proceed as described in the following. 1. Press the microphone key.
Telephoning Calls Ending a Call • Hang up the receiver. Note: If you would like to end a current call and then immediately make a new call, press the hook key instead and start dialling the next number within 30 seconds. COMfortel 1400 - Firmware Version 1.4 - COMfortel Set V3.
Telephoning Query Calls Initiating a Query Call Query Calls During a query call, you are talking with one subscriber while your previous communication partner is on hold on the PBX in the background listening to hold music. A query call is initiated either by calling a query call subscriber, using pick-up during a call, or by accepting a call signalled by call waiting. Initiating a Query Call During a call, proceed as described in the following. 1. Select query/transfer. 2. Tap on .
Telephoning Query Calls Ending a Query Call Ending a Query Call If you make a query call and the number is busy but there is no response, proceed as described in the following. Important: Do not hang up the receiver as this will disconnect any calls waiting or will initiate an unannounced transfer of the call to another internal telephone. 1. Select back. Note: If you would like to try this with another telephone number, select dial again.
Telephoning Query Calls Splitting Additional Options – Retrieving Information about a Call (page 87) – Sending DTMF Signals (page 88) – Muting a Call (page 88) – Creating a Memo (page 242) – Configuring Scheduled Call as Call Reminder (page 292) – Executing Call Recording (page 366) Splitting Requirements: – Initiated query call During a query call, proceed as described in the following.
Telephoning Query Calls Connecting Both Communication Partners 3. Tap on . You then conduct an individual call with the communication partner who had previously been on hold. Connecting Both Communication Partners Requirements: – Initiated query call – To connect two external communication partners, the following is required: Authorisation in the PBX for Transfer of external calls to external To connect both communication partners, hang up the receiver during a query call.
Telephoning Transfer Options for Transferring a Call Transfer A communication partner can be transferred or connected to an internal or external subscriber. Options for Transferring a Call During an existing call, the following options are available for transferring a call: Transfer with Announcement In order to transfer a call, first initiate a query call, announce the call and then connect both communication partners.
Telephoning Transfer Transfer with Announcement Transfer with Announcement Requirements: – Initiated query call – To connect two external communication partners, the following is required: Authorisation in the PBX for Transfer of external calls to external During a query call, proceed as described in the following. 1. Select conn. both calls. 2. Tap on . Both communication partners are connected with each other.
Telephoning Transfer Placing External Communication Partner in Waiting Loop on one or more programmable function keys (speed dialling key). The LEDs for the speed dialling keys then indicate whether a park position is available or busy. Placing External Communication Partner in Waiting Loop Requirements: – Internal transfer destination If the internal telephone to which you are trying to transfer a call is busy, proceed as described in the following. 1. Select waiting loop. 2. Tap on . 3.
Telephoning Transfer Calling a Third Subscriber and Transferring to an Active Communication Partner During a query call, proceed as described in the following. 1. If necessary, tap on in front of the name or telephone number of the communication partner you would like to transfer. The active communication partner is indicated by The waiting communication partner is indicated by . . 2. Select transf. act. call 3. Tap on . 4. Dial the telephone number of the subscriber to be called.
Telephoning Conference Calls Initiating Conference Calls Conference Calls During a conference call, you are talking with two subscribers simultaneously. Initiating Conference Calls Requirements: – A query call you initiated yourself During a query call, proceed as described in the following. 1. Select conference. 2. Tap on . You are making a conference call.
Telephoning Conference Calls Initiating Splitting during a Conference Call Ending a Conference Call Completely If you initiated the conference call yourself, you can end the conference call completely.
Telephoning Conference Calls Connecting both Conference Call Partners 3. Tap on . You are conducting an one-on-one call with the other conference call partner. Connecting both Conference Call Partners Requirements: – A conference call that you initiated yourself – To connect two external communication partners, the following is required: Authorisation in the PBX for Transfer of external calls to external During a conference call, proceed as described in the following. 1. Select conn. both calls. 2.
Telephoning Hands-free Calling Initiating Call in Hands-free Calling Mode Hands-free Calling During hands-free calling, the loudspeaker and microphone on the device are switched on. This option allows you to talk on the telephone even if you have no hands free. In addition, other people in the room can participate in the call. Initiating Call in Hands-free Calling Mode • When your phone rings, press the hook key or the loudspeaker key to initiate the call.
Telephoning Hands-free Calling Switching off Hands-free Calling and Returning to Normal Calling During a normal call or a call in loudspeaker listening mode using the receiver, proceed as described in the following. • Press and hold the loudspeaker key for approx. 2 seconds. You can then hang up the receiver. The following symbol is shown in the display: You are conducting a call in hands-free calling mode.
Telephoning Loudspeaker Listening Switching on Loudspeaker Listening during a Call Loudspeaker Listening During loudspeaker listening, the receiver loudspeaker as well as the loudspeaker in the device are switched on. This allows other people in the room to listen in on the call. The call is continued using the receiver microphone (no hands-free calling). Switching on Loudspeaker Listening during a Call During a normal call using the receiver, proceed as described in the following.
Telephoning Headset Calls Initiating Headset Calls Headset Calls A headset enables you to participate in calls when you have no hands free. This is a very useful feature, especially in certain professional areas (for example, in a call center). Initiating Headset Calls Requirements: – Headset operation enabled • When your telephone rings, press the hook key to initiate the call. You are making a headset call.
Telephoning Headset Calls Ending Listen in Function on Receiver – Headset operation enabled – Connected receiver During a headset call or other call in headset operation, proceed as described in the following. • Pick up the receiver. You are making a headset call with an enabled receiver. • If you have already picked up the receiver and hands-free calling is enabled, press the loudspeaker key. You are making a headset call with an enabled receiver.
Telephone Book and Lists Telephone Book and Lists This section describes the telephone book and the current caller and calls lists in the telephone. Topics – Telephone Book (page 107) – Redial List (page 128) – Calls List (page 132) – Caller List (page 138) 106 COMfortel 1400 - Firmware Version 1.4 - COMfortel Set V3.
Telephone Book and Lists Telephone Book Opening the Telephone Book Telephone Book The telephone book is used for storing useful or frequently dialled telephone numbers along with the associated names. If a telephone number that is entered in the telephone book is transmitted during a call, the assigned name is displayed instead of the telephone number is displayed. In the telephone book, entries (telephone numbers, call macros and comments) can be stored.
Telephone Book and Lists Telephone Book Opening the Telephone Book The following information about the contact is shown on the display: A Telephone number (for multiple entries for this contact, the telephone number last dialled or entered) B Name (contact) 3. Select one of the following options: Switches back into the idle state. Opens the expanded display. This opens the short overview. Indicates the available comments. Accepts the entry into dial preparation or into the telephone book, if applicable.
Telephone Book and Lists Telephone Book Opening the Telephone Book If you have opened the extended display, the following information about the contact in the display is shown: A Type of entry: business telephone number private telephone number mobile telephone number fax number (only contacts of the PBX) user defined number (only contacts of the PBX) call macro B Name (contact) C Existing entry D Existing comments 4. Select one of the following options: Switches back into the list view.
Telephone Book and Lists Telephone Book Dialling from Telephone Book Accepts the available fax number (only contacts of the PBX) into the dial preparation. Accepts the available user defined number (only contacts of the PBX) into the dial preparation. Accepts the available call macro into the dial preparation. Indicates the available comments. Opens a contact for editing. 5. If you would like to leave the menu, press the home key.
Telephone Book and Lists Telephone Book Configuring a Contact 3. If you would like to be signaled by a specific ringtone when a contact calls, select the ringtone in question in the Ringtone list field. Note: If your telephone has an SD card on which your own ringtones are saved, click to add ringtones to the Ringtone list field. Your ringtones on the SD card are read out and added to the list field. 4.
Telephone Book and Lists Telephone Book Configuring a Contact private: Defines the telephone number to be entered as a private telephone number. mobile (private): Defines the telephone number to be entered as a private mobile telephone number. 7. In the Type list field, select one of the following options: internally: Defines the telephone number to be entered as an internal telephone number. externally: Defines the telephone number to be entered as an external telephone number. 8.
Telephone Book and Lists Telephone Book Editing a Contact Allows a business telephone number to be entered. Allows a private telephone number to be entered. Allows a mobile telephone number to be entered. 6. Enter the telephone number. The following entries are possible: Up to 40 digits Digits and the characters * and # Important: Enter telephone numbers exactly as when dialling, for example, always enter external telephone numbers with a leading exchange line access number.
Telephone Book and Lists Telephone Book Editing a Contact • Using the telephone Using COMfortel Set to Edit a Contact 1. Open the page Telephone book and click the Edit tab. 2. Click one of the following options to navigate to the contact that you would like to edit. Start of the list: Jumps to the first contact in the telephone book. Previous contact: Jumps to the previous contact in the telephone book. Next contact: Jumps to the next contact in the telephone book.
Telephone Book and Lists Telephone Book Editing a Contact Only announcement: The announcement selected for the contact is played back; however, the caller can leave no message. No call acceptance: A call from the contact is not accepted by the answering machine. Important: A change in call acceptance/an announcement made here is only taken into account if under Answering machine > Call acceptance for the call type From contact the option as in contact defined has been selected. 5.
Telephone Book and Lists Telephone Book Editing a Contact Further steps: – Save your configuration before closing. Using the Telephone to Edit a Contact 1. Press the telephone book key. 2. Scroll to the desired contact or enter the first letter of the desired contact into the keypad. 3. Tap on to open the expanded display. Note: Only contacts configured on the telephone can be edited or deleted.
Telephone Book and Lists Telephone Book Editing a Contact D Existing comments 5. Select one of the following options: Allows the name to be changed. Allows the existing business telephone number to be changed. Allows the existing private telephone number to be changed. Allows the existing mobile telephone number to be changed. Enables the existing call macro to be changed. Enables a comment to be entered and changed. Enables the ringtone that signals a call from this contact to be selected or changed.
Telephone Book and Lists Telephone Book Deleting a Contact Deleting a Contact Deleting can be carried out as follows: • Using COMfortel Set • Using the telephone Using COMfortel Set to Delete a Contact 1. Open the page Telephone book and click the Telephone book tab. 2. Click the line with the contact to be deleted. 3. Right-click the line with the contact to be deleted and click Delete rows. Further steps: – Save your configuration before closing. Using the Telephone to Delete a Contact 1.
Telephone Book and Lists Telephone Book Entering Comments for a Contact Entering Comments for a Contact The comment function is used for entering more detailed information about a contact, for example, the reachability or the name of the contact partner for a company. The entry can be made as follows: • Using COMfortel Set • Using the telephone Using COMfortel Set to Enter Comments for a Contact 1. Open a contact for editing or create a new contact. 2. In the Kind list field, select the Comment option. 3.
Telephone Book and Lists Telephone Book Configuring a Call Macro Configuring a Call Macro A call macro can contain numbers as well as certain control characters. This enables you, for example, to query an answering machine. The configuration can be carried out as follows: • Using COMfortel Set • Using the telephone Using COMfortel Set to Configure a Call Macro 1. Open a contact for editing or create a new contact. 2. In the Kind list field, select the macro option. 3.
Telephone Book and Lists Telephone Book Accepting Telephone Numbers from Dial Preparation Up to 40 digits Digits and the characters * and # Commands a) Tap on to add a command. b) Select one of the following options: pause: 1 second: Inserts a pause of one second. pause: 2 seconds: Inserts a pause of two seconds. pause: 4 seconds: Inserts a pause of four seconds. wait for connect: Inserts a pause that lasts until the connection is established. (If no connection is possible, the macro ends.
Telephone Book and Lists Telephone Book Accepting Telephone Numbers into Other Menus 3. Tap on . 4. Select one of the following options: Enters the telephone number as a business telephone number. Enters the telephone number as a private telephone number. Enters the telephone number as a mobile telephone number. Enters the telephone number as a call macro. 5. Change the telephone number, if necessary. 6. Tap on .
Telephone Book and Lists Telephone Book Configuring Displayed Telephone Number Range for Telephone Book Note: The name is also accepted – if it is needed in the menu for the function in question. Configuring Displayed Telephone Number Range for Telephone Book If you would like to prevent too many entries from being displayed in the telephone book, you can restrict the display of the various telephone number ranges.
Telephone Book and Lists Telephone Book Importing the Telephone Book Using the Telephone to Configure Displayed Telephone Number Range for Telephone Book 1. Press the menu key and open the menu settings > lists. 2. Select phone book. Note: To open this menu, you can also press the telephone book key for approx. 3 seconds in the idle state of the telephone. 3. Select or clear the check box for the telephone number ranges on the list. The telephone number range in question is displayed in the telephone book.
Telephone Book and Lists Telephone Book Importing Outlook Contacts 4. Switch in the directory where the file is located. Select the file to be imported. 5. Arrange how the individual pieces of data should be distributed across the existing table columns. 6. In the lower list field, select one of the following options: unsynchronised: All previous entries remain unchanged. The data for the file to be imported is appended to the telephone book unverified.
Telephone Book and Lists Telephone Book Importing Outlook Contacts 5. Under Outlook folders to be imported, click Select. Select the folder to be imported and click Open. 6. In the Name allocation in the telephone book list field, select one of the following options: Last name, first name: The first and last names saved in Outlook are accepted into COMfortel Set in a last name, first name format.
Telephone Book and Lists Telephone Book Exporting the Telephone Book Exporting the Telephone Book You can export the telephone book as a text file (*.csv) using this function. This file can then be further processed with other programs which provide CSV import options (for example, MS Excel). The export can be carried out as follows: • Using COMfortel Set Requirements: – Existing entries in the telephone book 1. Open the page Telephone book and click the Import/export tab. 2. Click Export.
Telephone Book and Lists Redial List Opening the Redial List Redial List The last 100 telephone numbers dialled are saved in the redial list. For more than 100 telephone numbers dialled, the oldest entry is overwritten. The telephone numbers are saved along with number of dialling operations, date and time of dialling (for multiple dialling operations, the date/time of the last attempt).
Telephone Book and Lists Redial List Dialling from Redial List C Outbound MSN used for the call Important: Only available for operation on the PBXs COMpact 3000 analogue/ISDN/VoIP, COMpact 5010 VoIP, COMpact 5020 VoIP, COMpact 5000/R and COMmander 6000/R/RX. D Call target Note: If the telephone number has been assigned a name in the telephone book of the system telephone, this will be displayed. E Time of last attempt F Date of last attempt G Number of attempts 2.
Telephone Book and Lists Redial List Deleting Entries in Redial List • Using the telephone 1. Open the redial list. The last telephone number dialled is displayed. Note: If you have already picked up the receiver when you press the redial key, the telephone number dialled last is immediately dialled. 2. Scroll to the desired entry or press the redial key several times. 3. Pick up the receiver or press the hook key. The subscriber is called.
Telephone Book and Lists Redial List Configuring Calls to be Recorded for Redial List Configuring Calls to be Recorded for Redial List If you would like to prevent too many entries from being entered in the redial list, you can configure the list in relation to the calls to be recorded.
Telephone Book and Lists Calls List Opening the Calls List Calls List The calls made (incoming and outgoing) are saved in the calls list of the telephone along with the telephone number of the communication partner as well as date, time and duration of the call. A maximum of 100 calls can be saved. For more than 100 calls, the oldest entry is overwritten. A previous communication partner can called directly from the calls list.
Telephone Book and Lists Calls List Dialling from Calls List A Consecutive number of entries/number of existing entries Note: The latest entry is displayed with consecutive number 1.
Telephone Book and Lists Calls List Deleting Entries in Calls List • Using the telephone 1. Open the calls list. The call conducted last is displayed. 2. Scroll to the desired entry. 3. Pick up the receiver or press the hook key. The subscriber is called. Note: If you would like to exit the menu without dialling the telephone number entered, press the home key. Deleting Entries in Calls List Deleting can be carried out as follows: • Using the telephone 1. Open the calls list.
Telephone Book and Lists Calls List Configuring and Operating Function Key for Calls List The configuration can be carried out as follows: • Using COMfortel Set • Using the telephone Using COMfortel Set to Configure the Function Key for Calls List 1. Open the page Function keys > Assign function keys. 2. Click one of the following tabs: Level 1: Keys are defined on the first key level. Level 2: Keys are defined on the second key level. 3. Right-click the function key you want to assign.
Telephone Book and Lists Calls List Configuring Calls to be Recorded for Calls List first level: Keys are defined on the first key level. second level: Keys are defined on the second key level. The list of available functions is displayed. 4. Select the calls list function. 5. Tap on . Configuring Calls to be Recorded for Calls List If you would like to prevent too many entries from being entered in the calls list, you can configure the calls list in relation to the calls to be recorded.
Telephone Book and Lists Calls List Configuring Calls to be Recorded for Calls List Using the Telephone to Configure Calls to be Recorded for Calls List 1. Press the menu key and open the menu settings > lists. 2. Select calls list. 3. Select or clear the check box for the types of calls entered on the list. The call type in question is entered in the calls list. The call type in question is not entered in the calls list. 4. Tap on . COMfortel 1400 - Firmware Version 1.4 - COMfortel Set V3.
Telephone Book and Lists Caller List Opening the Caller List Caller List Telephone numbers of calls not accepted are saved in the caller list of the telephone, along with the number of call attempts as well as the date and time of the call (for multiple call attempts, date/time of the last call attempt). A maximum of 100 telephone numbers can be saved. If more than 100 calls from various telephone numbers come in, the oldest entry is overwritten. A caller be called back directly from the caller list.
Telephone Book and Lists Caller List Opening the Caller List The following information about the entry is shown on the display: A Consecutive number of entries/number of existing entries Note: The latest entry is displayed with consecutive number 1. B Caller Note: If the telephone number has been assigned a name in the telephone book of the system telephone, this will be displayed.
Telephone Book and Lists Caller List Dialling from Caller List Scrolls to the previous entry. Accepts the entry into dial preparation or into the telephone book, if applicable. Dialling from Caller List Dialling can be carried out as follows: • Using the telephone 1. Open the caller list. The last incoming call is displayed. 2. Scroll to the desired entry or press the message key several times. 3. Pick up the receiver or press the hook key. The subscriber is called.
Telephone Book and Lists Caller List Configuring and Operating Function Key for Caller Lists • Using the telephone 1. Open the caller list. The last incoming call is displayed. 2. Tap on to the delete the entry shown. Note: In order to delete the entire caller list, tap on and confirm the action. Alternatively, you can delete the entire caller list via the function menu using Functions > delete data > caller list.
Telephone Book and Lists Caller List Configuring and Operating Function Key for Caller Lists Level 1: Keys are defined on the first key level. Level 2: Keys are defined on the second key level. 3. Right-click the function key you want to assign. A function selection dialogue opens. 4. Select the Caller list function. The current settings for defining the key are displayed. 5. In the Key name entry field, enter a name for the key.
Telephone Book and Lists Caller List Configuring Calls to be Recorded for Caller List Configuring Calls to be Recorded for Caller List If you would like to prevent too many entries from being entered in the caller list, you can configure the list in relation to the calls to be recorded.
Telephone Book and Lists Caller List Configuring the LED of the Message Key 4. Tap on . Configuring the LED of the Message Key While in the idle state, the LED of the message key indicates the state of the list/s available over the message key. • LED is flashing: The list contains new entries that have not yet been viewed. • LED lights up: There are no new entries. All of the entries in the list have been viewed, but have not yet been deleted.
Telephone Book and Lists Caller List Configuring the LED of the Message Key flashing + on: Switches on LED signalling. flashing only: Switches on LED signalling only for new entries that have not yet been viewed. LED always off: Switches off LED signalling. COMfortel 1400 - Firmware Version 1.4 - COMfortel Set V3.
Functions Functions This section describes how to set up and operate the functions on your telephone. Descriptions are given on what the functions do, how to operate them and – if possible – how to define these functions on programmable function keys.
Functions Exchange Line Transfer Exchange Line Transfer Sequence Exchange Line Transfer A suitably authorised telephone, for example, the telephone exchange, can transfer the exchange line access required for an outgoing call to another internal telephone for a short period of time. This is meaningful, for example, when this telephone is located in a publicly accessible room and is only occasionally used for external calls by an employee.
Functions Exchange Line Transfer Configuring and Operating Function Key for Exchange Line Transfer Press the key during an internal call to transfer the exchange line access to your communication partner for a single external call. Afterwards, a confirmation tone is issued on both internal telephones and the internal call must be ended.
Functions Exchange Line Transfer Configuring and Operating Function Key for Exchange Line Transfer – Authorisation in the PBX for Transfer of external calls to external Using the Telephone to Configure the Function Key for Exchange Line Transfer 1. Press the menu key and open the define keys menu. 2. Press the function key that you would like to define. 3. Select one of the following options: first level: Keys are defined on the first key level. second level: Keys are defined on the second key level.
Functions Call Waiting Switching Call Waiting On/Off Call Waiting If you are already in a call, the call waiting function notifies you using the call waiting tone when another communication partner is calling. Switching Call Waiting On/Off Switching this on/off can be done as follows: • Using the telephone Requirements: – Authorisation in the PBX for Controlling of the PBX using the telephone In order to enable or disable call waiting, press the function key configured for call waiting.
Functions Call Waiting Configuring and Operating Function Key for Call Waiting • Using the telephone Using COMfortel Set to Configure the Function Key for Call Waiting 1. Open the page Function keys > Assign function keys. 2. Click one of the following tabs: Level 1: Keys are defined on the first key level. Level 2: Keys are defined on the second key level. 3. Right-click the function key you want to assign. A function selection dialogue opens. 4. Select the Call waiting function.
Functions Call Waiting Switching Call Waiting Signalling On/Off via Tone Using the Telephone to Configure the Function Key for Call Waiting 1. Press the menu key and open the define keys menu. 2. Press the function key that you would like to define. 3. Select one of the following options: first level: Keys are defined on the first key level. second level: Keys are defined on the second key level. The list of available functions is displayed. 4. Select the Call Waiting function.
Functions Call Waiting Switching Call Waiting Signalling On/Off via Tone 2. Select or clear the Call waiting (tone) check box. Enables call waiting signalling via tone. Disables call waiting signalling via tone. Further steps: – Save your configuration before closing. Using the Telephone to Switch Call Waiting Signalling Using Tone On/Off 1. Press the menu key and open the menu settings > signalling > call wait. tone. 2. Select or clear the tone check box. Enables call waiting signalling via tone.
Functions Do-not-disturb Switching the Do-not-disturb Function On/Off Do-not-disturb The do-not-disturb function offers the option of blocking internal and external calls as well as blocking group calls on a specific telephone. A caller hears only a busy signal. An internal subscriber can reach a telephone with call protection in an emergency using a priority call. The do-not-disturb function has no influence on outgoing calls, callbacks, alarm calls, scheduled calls, wake-up calls or InterCom calls.
Functions Do-not-disturb Configuring and Operating Function Key for Do-not-disturb LED signalling on the key: Yellow The do-not-disturb function is enabled. Off The do-not-disturb function is disabled. The configuration can be carried out as follows: • Using COMfortel Set • Using the telephone Using COMfortel Set to Configure the Function Key for Do-not-disturb 1. Open the page Function keys > Assign function keys. 2. Click one of the following tabs: Level 1: Keys are defined on the first key level.
Functions Do-not-disturb Configuring Type of Do-not-disturb – Save your configuration before closing. Requirements for operating the function: – Authorisation in the PBX for Controlling of the PBX using the telephone Using the Telephone to Configure the Function Key for Do-not-disturb 1. Press the menu key and open the define keys menu. 2. Press the function key that you would like to define. 3. Select one of the following options: first level: Keys are defined on the first key level.
Functions Do-not-disturb Configuring Type of Do-not-disturb Defining the type of Do-not-disturb function determines how do-not-disturb works when it is enabled. The configuration can be made as follows: • Using COMfortel Set • Using the telephone Using COMfortel Set to Configure the Type of Do-not-disturb 1. Open the page Settings/functions > Do-not-disturb. 2. Under Kind of do-not-disturb, select one of the following options: All (PBX): The do-not-disturb function is carried out via the PBX.
Functions Do-not-disturb Configuring Type of Do-not-disturb Using the Telephone to Configure Type of Do-not-disturb 1. Press the menu key and open the menu settings > do-not-disturb > kind do-notdist. 2. Select one of the following options: all (PBX): The do-not-disturb function is carried out via the PBX. All incoming calls are rejected and not entered in the caller list on the telephone. reject anonymous: All anonymous calls are rejected.
Functions Automatic Call Acceptance Switching Automatic Call Acceptance On/Off Automatic Call Acceptance Automatic call acceptance facilitates headset operation at call centers or on hotlines. An incoming call is automatically accepted after a configured amount of time. Call acceptance is signalled by an attention tone.
Functions Automatic Call Acceptance Configuring and Operating Function Key for Automatic Call Acceptance LED signalling on the key: Green Automatic call acceptance is enabled. Off Automatic call acceptance is disabled. The configuration can be carried out as follows: • Using COMfortel Set • Using the telephone Using COMfortel Set to Configure the Function Key for Automatic Call Acceptance 1. Open the page Function keys > Assign function keys. 2.
Functions Automatic Call Acceptance Attention Tone for Switching Automatic Call Acceptance On/Off Further steps: – Save your configuration before closing. Requirements for operating the function: – Headset operation enabled Using the Telephone to Configure the Function Key for Automatic Call Acceptance 1. Press the menu key and open the define keys menu. 2. Press the function key that you would like to define. 3. Select one of the following options: first level: Keys are defined on the first key level.
Functions Automatic Call Acceptance Configuring Call Acceptance Time for Automatic Call Acceptance Switching this on/off can be done as follows: • Using COMfortel Set • Using the telephone Using COMfortel Set to Switch Attention Tone for Automatic Call Acceptance On/Off 1. Open the page Settings/functions > Headset. 2. Select or clear the Attention tone for automatic call acceptance check box. Enables the attention tone for automatic call acceptance.
Functions Automatic Call Acceptance Configuring Call Acceptance Time for Automatic Call Acceptance Using COMfortel Set to Configure the Call Acceptance Time for Automatic Call Acceptance 1. Open the page Settings/functions > Headset. 2. Enter a value in the Call acceptance time (0-30 secs) for automatic call acceptance entry field. The following entries are possible: 0 to 30: After 0 to 30 minutes, an incoming call is automatically accepted, depending on the entry.
Functions Boss/Secretary Function Procedure when Calling the Boss Telephone Boss/Secretary Function The boss/secretary function protects the boss telephone from direct calls by rerouting them to the secretary. The most important difference from call forwarding is that the boss telephone can still be called from the secretary telephone and the secretary can still transfer important calls to the boss telephone.
Functions Boss/Secretary Function Switching Boss/Secretary Function on Boss Telephone On/Off Note: On the secretary's telephone, in addition to the boss key, it is also a good idea to configure a speed dialling key for the phone number of the boss telephone in order to keep track of whether it is busy or not. • It is possible to initiate a query call to the boss telephone or to forward a call to the boss telephone by pressing a boss key on the secretary's telephone.
Functions Boss/Secretary Function Configuring and Operating Secretary Key on Boss Telephone When operated on the PBXs COMpact 3000 analogue/ISDN/VoIP, COMpact 5010 VoIP, COMpact 5020 VoIP, COMpact 5000/R and COMmander 6000/R/RX: A maximum of one secretary key can be configured on a boss telephone. Multiple secretary telephones must be linked in a group. Press the key while in the telephone's idle state to switch the boss/secretary function on or off.
Functions Boss/Secretary Function Configuring and Operating Secretary Key on Boss Telephone 3. Right-click the function key you want to assign. A function selection dialogue opens. 4. Select the Secretary key function. The current settings for defining the key are displayed. 5. In the Telephone no entry field, enter the telephone number for the secretary telephone. 6. In the Key name entry field, enter a name for the key.
Functions Boss/Secretary Function Configuring and Operating Boss Key on Secretary Telephone 6. Select an internal subscriber out of the list to be the secretary telephone. Name and telephone number are entered. 7. Tap on . 8. Change the name, if necessary. The following entries are possible: Up to 16 digits Digits and characters 9. Tap on .
Functions Boss/Secretary Function Configuring and Operating Boss Key on Secretary Telephone Using COMfortel Set to Configure the Boss Key on Secretary Telephone 1. Open the page Function keys > Assign function keys. 2. Click the Level 1 tab. Important: Configuring this function is only possible on the first level. 3. Right-click the function key you want to assign. A function selection dialogue opens. 4. Select the Boss key function. The current settings for defining the key are displayed. 5.
Functions Boss/Secretary Function Switching Boss/Secretary Function for All Secretary Keys Off Important: Configuring this function is only possible on the first level. The list of available functions is displayed. 4. Select the boss key function. The current settings for defining the key are shown on the display. 5. Tap on . 6. Select an internal subscriber out of the list to be the boss telephone. Name and telephone number are entered. 7. Tap on . 8. Change the name, if necessary.
Functions Boss/Secretary Function Configuring and Operating Function Key for Switching Boss/Secretary Function Off Alternatively, proceed as described below. • Press the menu key and open the menu Functions > boss->secr. off. Configuring and Operating Function Key for Switching Boss/Secretary Function Off Important: Only available for operation on the PBXs COMpact 2206 USB and COMpact 4410 USB. Pressing the key switches the boss/secretary function off on all the secretary keys configured on the telephone.
Functions Boss/Secretary Function Configuring and Operating Function Key for Switching Boss/Secretary Function Off Up to 16 digits Digits and characters Clicking automatically enters the default name in the entry field. Note: The key name is used for printing the label. Further steps: – Save your configuration before closing.
Functions Follow me Switching Follow me On/Off Follow me Follow me is a type of "internal call forwarding unconditional for subscribers" that is configured on the respective destination telephone (instead of on the forwarding telephone). This provides the option of going from room to room and taking the calls with you. Switching Follow me On/Off Important: Not available for operation on the PBX COMpact 3000 analogue/ ISDN/VoIP.
Functions Follow me Configuring and Operating Function Key for Follow me operation on the PBXs COMpact 3000 analogue/ISDN/VoIP, COMpact 5010 VoIP, COMpact 5020 VoIP, COMpact 5000/R and COMmander 6000/R/RX) or "CF subscriber" (for operation on the PBXs COMpact 2206 USB and COMpact 4410 USB). Configuring and Operating Function Key for Follow me Important: Not available for operation on the PBX COMpact 3000 analogue/ ISDN/VoIP.
Functions Follow me Configuring and Operating Function Key for Follow me Up to 16 digits Digits and characters Clicking automatically enters the default name in the entry field. Note: The key name is used for printing the label. Further steps: – Save your configuration before closing.
Functions Call Deblocker (Incoming) – VIP Numbers Switching Call Deblocker (Incoming) On/Off Call Deblocker (Incoming) – VIP Numbers If you would still like to allow specific people to call you despite enabling the do-not-disturb function, the external telephone numbers (VIP numbers) of these people can be assigned a call deblocker for incoming calls in the PBX. The call deblocker which applies to all subscribers can be enabled on your own telephone as needed.
Functions Call Deblocker (Incoming) – VIP Numbers Configuring and Operating Function Key for Call Deblocker (Incoming) LED signalling on the key: Green The call deblocker is enabled. Off The call deblocker is disabled. The configuration can be carried out as follows: • Using COMfortel Set • Using the telephone Using COMfortel Set to Configure the Function Key for the Call Deblocker (Incoming) 1. Open the page Function keys > Assign function keys. 2.
Functions Call Deblocker (Incoming) – VIP Numbers Configuring and Operating Function Key for Call Deblocker (Incoming) – Save your configuration before closing. Requirements for operating the function: – Unrestricted numbers configured on the PBX and assigned to the subscriber – Authorisation in the PBX for Controlling of the PBX using the telephone – Kind of do-not-disturb configured to All (PBX) Using the Telephone to Configure the Function Key for Call Deblocker (Incoming) 1.
Functions Targeted Exchange Line Access Targeted Exchange Line Access Variants Targeted Exchange Line Access Using targeted exchange line access, you can define which MSN (your own external phone number) is transmitted for an external call and which exchange line should be used while doing so.
Functions Targeted Exchange Line Access Initiating Targeted Exchange Line Access (A – Function Key Exchange Line) Initiating Targeted Exchange Line Access (A – Function Key Exchange Line) Important: Only available for operation on the PBXs COMpact 3000 analogue/ISDN/VoIP, COMpact 5010 VoIP, COMpact 5020 VoIP, COMpact 5000/R and COMmander 6000/R/RX.
Functions Targeted Exchange Line Access Initiating Targeted Exchange Line Access (C – Function Key Exchange Line MSN) • Using the telephone Requirements: – A function key configured for targeted exchange line access 1. Press a function key configured for targeted exchange line access. 2. Dial a telephone number without an exchange line access number. 3. Pick up the receiver or press the hook key. The subscriber is called.
Functions Targeted Exchange Line Access Configuring and Operating Function Key for Targeted Exchange Line Access (A – Function Key Exchange Line) Note: If another call comes through before you have finished placing the call, the telephone will reject the targeted exchange line access for your next call.
Functions Targeted Exchange Line Access Configuring and Operating Function Key for Targeted Exchange Line Access (A – Function Key Exchange Line) Level 1: Keys are defined on the first key level. Level 2: Keys are defined on the second key level. 3. Right-click the function key you want to assign. A function selection dialogue opens. 4. Select the Exchange line function. The current settings for defining the key are displayed. 5.
Functions Targeted Exchange Line Access Configuring and Operating Function Key for Targeted Exchange Line Access (B – Function Key Exchange Line) The current settings for defining the key are shown on the display. 5. Tap on . 6. Enter the PBX external telephone number that you want to transmit during targeted exchange line access (without an exchange line access number and without a prefix). The following entries are possible: Up to 24 digits Digits and the characters * and # 7. Tap on . 8.
Functions Targeted Exchange Line Access Configuring and Operating Function Key for Targeted Exchange Line Access (B – Function Key Exchange Line) • Using the telephone Using COMfortel Set to Configure the Function Key for Targeted Exchange Line (B – Function Key Exchange Line) Access 1. Open the page Function keys > Assign function keys. 2. Click one of the following tabs: Level 1: Keys are defined on the first key level. Level 2: Keys are defined on the second key level. 3.
Functions Targeted Exchange Line Access Configuring and Operating Function Key for Targeted Exchange Line Access (C – Function Key Exchange Line MSN) 3. Select one of the following options: first level: Keys are defined on the first key level. second level: Keys are defined on the second key level. The list of available functions is displayed. 4. Select the exchange line function. The current settings for defining the key are shown on the display. 5. Tap on . 6.
Functions Targeted Exchange Line Access Configuring and Operating Function Key for Targeted Exchange Line Access (C – Function Key Exchange Line MSN) Using the Telephone to Configure the Function Key for Targeted Exchange Line Access (C – Function Key Exchange Line MSN) 1. Press the menu key and open the define keys menu. 2. Press the function key that you would like to define. 3. Select one of the following options: first level: Keys are defined on the first key level.
Functions Targeted VoIP Access Point Initiating a Targeted VoIP Access Point Targeted VoIP Access Point Using a targeted VoIP access point, an external call can be initiated via a specific VoIP account. Initiating a Targeted VoIP Access Point Important: Only available for operation on the PBXs COMpact 3000 analogue/ISDN/VoIP, COMpact 5010 VoIP, COMpact 5020 VoIP, COMpact 5000/R and COMmander 6000/R/RX.
Functions Targeted VoIP Access Point Configuring and Operating Function Key for Targeted VoIP Access Point Configuring and Operating Function Key for Targeted VoIP Access Point Important: Only available for operation on the PBXs COMpact 3000 analogue/ISDN/VoIP, COMpact 5010 VoIP, COMpact 5020 VoIP, COMpact 5000/R and COMmander 6000/R/RX. Press the key to initiate a targeted VoIP access point. This allows you to immediately dial the external phone number (with an exchange line access number).
Functions Targeted VoIP Access Point Configuring and Operating Function Key for Targeted VoIP Access Point The current settings for defining the key are displayed. 5. In the Telephone no entry field, enter the account number for the VoIP account. Exception: For a direct exchange line access device, enter the account number starting with two leading asterisks (**account number). 6. In the Key name entry field, enter a name for the key.
Functions Targeted VoIP Access Point Configuring and Operating Function Key for Targeted VoIP Access Point 8. Change the name, if necessary. The following entries are possible: Up to 16 digits Digits and characters 9. Tap on . COMfortel 1400 - Firmware Version 1.4 - COMfortel Set V3.
Functions Group Functions Detailed Information about Group Functions Group Functions In addition to internal subscribers, the PBX can also manage groups. The internal subscribers can become members of any and all groups. These groups can be used, for example, to collect the internal subscribers in certain departments or teams (Support, Marketing, Sales) together. Membership in a group does not necessarily mean that a subscriber receives calls sent to the group.
Functions Group Functions Logging the Telephone In/Out Note: If a subscriber logs into different groups as "outgoing" one after the other, he will only remain logged in as "outgoing" in the group that he logged into last.
Functions Group Functions Logging Telephone Out of All Groups 4. Select one of the following options: outgoing: Select the type of call for outgoing. inbound: Select the type of call for incoming. inbound & outbnd: Selects the type of call for inbound & outbound.
Functions Group Functions Configuring and Operating Function Key for Group Function LED signalling on the key (when defined with a specific group function only incoming): Green The telephone is logged into the group for incoming and outgoing calls. Yellow The telephone is only logged into the group for incoming calls. Off The telephone is logged out of the group for incoming calls.
Functions Group Functions Configuring and Operating Function Key for Group Function Up to 16 digits Digits and characters Clicking automatically enters the default name in the entry field. Note: The key name is used for printing the label and for display. Further steps: – Save your configuration before closing.
Functions Group Functions Configuring and Operating Function Key for Group Function incoming: Select the type of call for incoming. outgoing: Select the type of call for outgoing. inbound + outbound: Select the type of call for inbound + outbound. 8. In the Key name entry field, enter a name for the key. Possible entries: Up to 16 digits Digits and characters Clicking automatically enters the default name in the entry field. Note: The key name is used for printing the label and for display.
Functions Group Functions Configuring and Operating Function Key for Logging Out of All Groups general: Press the key to select the action and direction of the group configured. defined: Executes the action specified for the group configured. 6. Tap on . 7. Select a group based on its name/number. 8. Tap on . 9. Enter a name for the group. The following entries are possible: Up to 16 digits Digits and characters 10. Only when the kind of key defined has been selected: Select the action.
Functions Group Functions Configuring and Operating Function Key for Logging Out of All Groups • Using COMfortel Set • Using the telephone Using COMfortel Set to Configure the Function Key for Logging Out of All Groups Requirements: – The telephone is a member of a group configured in the PBX 1. Open the page Function keys > Assign function keys. 2. Click one of the following tabs: Level 1: Keys are defined on the first key level. Level 2: Keys are defined on the second key level. 3.
Functions Group Functions Configuring and Operating the Display of the Group Status – The telephone is a member of a group configured in the PBX 1. Press the menu key and open the define keys menu. 2. Press the function key that you would like to define. 3. Select one of the following options: first level: Keys are defined on the first key level. second level: Keys are defined on the second key level. The list of available functions is displayed. 4. Select the log out all grp. function.
Functions Group Functions Configuring and Operating the Display of the Group Status LED signalling on the speed dialling keys assigned to subscriber telephone numbers: Red The telephone is logged out of the group. Green The telephone is logged into the group for incoming and outgoing calls. Yellow The telephone is logged into the group for incoming calls. Yellow (blinking) The telephone is logged into the group for outgoing calls.
Functions Group Functions Configuring and Operating the Display of the Group Status – Save your configuration before closing. Requirements for operating the function: – Speed dialling keys assigned to the corresponding subscriber telephone numbers Using the Telephone to Configure the Function Key for Displaying the Group Status 1. Press the menu key and open the Define keys menu. 2. Press the function key that you would like to define. 3.
Functions Hotel Function Function Areas of the Hotel Function Hotel Function The hotel function allows you to conveniently manage room and call data when the PBX is used in a hotel.
Functions Hotel Function Configuring the Hotel Function The following functions are still possible: • Making and excepting internal and external calls • Deleting data and call charges using the Functions menu command (this does not affect the call charge counter on the PBX) • The use of the caller/call/redial list as well as of the telephone book (parts of the telephone book can be blocked in the telephone) • Scheduled call/reminders and power dialling • Call charge query and wake-up time configuration usi
Functions Hotel Function Check/Change Room Status on Hotel Reception Telephone Note: It is not possible to use the system telephone as a waiting field reception and as a reception telephone at the same time. For operation on the PBX COMpact 4410 USB, a max. of 1 hotel reception telephone is possible. • Use the configuration manager or the configuration software on the PBX to configure the print function.
Functions Hotel Function Performing Check-in on Hotel Reception Telephone Requirements: – A function key configured for hotel rooms 1. Press a function key configured for a hotel room twice. Note: If the room data is being accessed by another hotel reception telephone or even by the hotel room telephone itself, you will be notified that the data is already in process. 2. Select room status. 3. Select one of the following options: clean: Indicates that the room is cleaned.
Functions Hotel Function Configuring Wake-up Time for Room on Hotel Reception Telephone Configuring Wake-up Time for Room on Hotel Reception Telephone The configuration can be carried out as follows: • Using the telephone Requirements: – A function key configured for hotel rooms – Successful check-in 1. Press a function key configured for a hotel room twice.
Functions Hotel Function Printing Interim Invoice for Room from Hotel Reception Telephon Note: If the room data is being accessed by another hotel reception telephone or even by the hotel room telephone itself, you will be notified that the data is already in process. 2. Select call charges. The call charges including check-in date are displayed.
Functions Hotel Function Blocking External Telephoning for Room on Hotel Reception Telephone Note: The number of copies configured via the configuration manager on the PBX is not taken into account; this is only information for the guest. If a copy should be printed anyway, when the question appears whether the printout is ok, simply Tap on and then select repeat print-out.
Functions Hotel Function Performing Check-out on Hotel Reception Telephone Performing Check-out on Hotel Reception Telephone When checkout is performed, it is also possible to print out a final invoice. The printout contains an itemised list of calls made between the times the guest checked in and when he checked out. The invoice total corresponds with the call charge counter displayed by selecting call charges.
Functions Hotel Function Configuring Wake-up Time on Hotel Room Telephone Note: The PBX has a call data memory in which call data sets are saved and protected from power outages. If the capacity of the memory has been exceeded and has been overwritten by, for instance, calls made by a longterm guest, a note is made on the invoice that the itemised call list is not complete.
Functions Hotel Function Querying Call Charges on Hotel Room Telephone • Using the telephone Requirements: – A function key configured for hotel rooms – Successful check-in 1. Press a function key configured for hotel rooms. 2. Select wake-up time. 3. Select one of the following options: switched off: Disables wake-up. (No other action is required.) wake-up once: Switches the wake-up time on for a single wake-up. wake-up daily: Switches the wake-up time on for daily wake-up. 4. Enter the time. 5.
Functions Hotel Function Configuring and Operating Function Key for Hotel Room on Hotel Reception Telephone Configuring and Operating Function Key for Hotel Room on Hotel Reception Telephone Press the key twice (or use the shift key for the second level) when the telephone is in the idle state to open the menu for check-in/check-out for the hotel room telephone assigned to the key. After this is done, any functions available are dependent on the state of the room whether checked in or checked out.
Functions Hotel Function Configuring and Operating Function Key for Hotel Room on Hotel Reception Telephone Important: Configuring this function is only possible on the first level. The second level is then blocked. If a function has been assigned to the second level, it is deleted. 3. Right-click the function key you want to assign. A function selection dialogue opens. 4. Select the Hotel room function. The current settings for defining the key are displayed. 5.
Functions Hotel Function Configuring and Operating Function Key for Hotel Room on Hotel Room Telephone Important: Configuring this function is only possible on the first level. The second level is then blocked. If a function has been assigned to the second level, it is deleted. The list of available functions is displayed. 4. Select the hotel room function. The current settings for defining the key are shown on the display. 5. Tap on . 6. Select the room telephone using its name/number. 7. Tap on . 8.
Functions Hotel Function Configuring and Operating Function Key for Hotel Room on Hotel Room Telephone Using COMfortel Set to Configure the Function Key for Hotel Room on Room Telephone Requirements: – The hotel subscriber activated in the PBX (for a fee), if necessary – The hotel reception telephone function assigned to the telephone 1. Open the page Function keys > Assign function keys. 2. Click the Level 1 tab. Important: Configuring this function is only possible on the first level.
Functions InterCom Announcement/Handsfree InterCom Announcement Procedure InterCom Announcement/Handsfree The InterCom function enables an announcement to one system telephone or to all system telephones of a group from any internal telephone without someone having to actively receive a call (for example, in a doctor's office).
Functions InterCom Announcement/Handsfree Configuring and Operating Function Key for InterCom Announcement Note: InterCom announcement can also be executed from any internal telephone (see instructions for the PBX). Depending on the kind of action configured on the key, proceed as described. 1. Press the function key for InterCom announcement or press and hold the function key. The LED on the function key lights up in yellow or green to indicate the existing call connection. 2.
Functions InterCom Announcement/Handsfree Configuring and Operating Function Key for InterCom Announcement The configuration can be carried out as follows: • Using COMfortel Set • Using the telephone Using COMfortel Set to Configure the Function Key for InterCom Announcement Requirements: – For a group as InterCom destination: at least one group configured in the PBX 1. Open the page Function keys > Assign function keys. 2. Click one of the following tabs: Level 1: Keys are defined on the first key level.
Functions InterCom Announcement/Handsfree Configuring and Operating Function Key for InterCom Announcement Note: The key name is used for printing the label and for display. Further steps: – Save your configuration before closing.
Functions InterCom Announcement/Handsfree InterCom Handsfree Procedure hold key: The key must be held down during the announcement. toggle key: A short press of the key starts the announcement. Another short press of the key ends the announcement. 10. Tap on . InterCom Handsfree Procedure InterCom handsfree is carried out as follows: • A system telephone is called using InterCom handsfree. • After a few rings, the system telephone automatically picks up the call. • Hands-free calling is executed.
Functions InterCom Announcement/Handsfree Configuring and Operating Function Key for InterCom Handsfree Configuring and Operating Function Key for InterCom Handsfree Press the key while the telephone is in the idle state to dial the phone number assigned to the key and initiate InterCom handsfree.
Functions InterCom Announcement/Handsfree Configuring and Operating Function Key for InterCom Handsfree 7. In the Key name entry field, enter a name for the key. Possible entries: Up to 16 digits Digits and characters Clicking automatically enters the default name in the entry field. Note: The key name is used for printing the label and for display. Further steps: – Save your configuration before closing.
Functions InterCom Announcement/Handsfree Switching InterCom Permission On/Off Up to 16 digits Digits and characters 9. Select the kind of action. Tapping on different kinds of action available. allows you to switch over between the hold key: The key must be held down during the announcement. toggle key: A short press of the key starts the announcement. Another short press of the key ends the announcement. 10. Tap on .
Functions InterCom Announcement/Handsfree Configuring and Operating Function Key for InterCom Permission In addition, when functions are defined on the first key level, the status of the function is indicated by the corresponding LED. LED signalling on the key: Green InterCom permission is enabled. Off InterCom permission is disabled. The configuration can be carried out as follows: • Using COMfortel Set • Using the telephone Using COMfortel Set to Configure the Function Key for InterCom Permission 1.
Functions InterCom Announcement/Handsfree Configuring and Operating Function Key for InterCom Permission Note: The key name is used for printing the label. Further steps: – Save your configuration before closing. Requirements for operating the function: – Authorisation in the PBX for Controlling of the PBX using the telephone Using the Telephone to Configure the Function Key for InterCom Handsfree Requirements: – Existing InterCom authorisation at the InterCom destination 1.
Functions InterCom Announcement/Handsfree Configuring and Operating Function Key for InterCom Permission hold key: The key must be held down during the announcement. toggle key: A short press of the key starts the announcement. Another short press of the key ends the announcement. 10. Tap on . COMfortel 1400 - Firmware Version 1.4 - COMfortel Set V3.
Functions Configuration Switchover Configuration Switchover Executed Manually Configuration Switchover If multiple configurations have been saved in the PBX, for example, for day, night, etc., switching over from one configuration to another can be carried out manually and/or in a time controlled manner.
Functions Configuration Switchover Configuring and Operating Function Key for Configuration Switchover LED signalling on the key (only for defined key assignment): Green The configuration saved in the key is enabled. Off The configuration saved in the key is disabled.
Functions Configuration Switchover Configuring and Operating Function Key for Configuration Switchover Requirements for operating the function: – Authorisation in the PBX for Configuration switching Using COMfortel Set to Configure the Function Key for Defined Configuration Switchover Requirements: – At least two configurations set up in the PBX 1. Open the page Function keys > Assign function keys. 2. Click one of the following tabs: Level 1: Keys are defined on the first key level.
Functions Configuration Switchover Configuring and Operating Function Key for Configuration Switchover – Authorisation in the PBX for Configuration switching Using the Telephone to Configure the Function Key for Configuration Switchover Requirements: – At least two configurations set up in the PBX 1. Press the menu key and open the define keys menu. 2. Press the function key that you would like to define. 3. Select one of the following options: first level: Keys are defined on the first key level.
Functions Loudspeaker Audio Out Executing Loudspeaker Audio Out Loudspeaker Audio Out This function enables loudspeaker audio out over an audio output on the loudspeaker connected to the PBX unit or an active loudspeaker (for example, a loudspeaker system in a department store/supermarket). In addition, a previously specified telephone number is called by an internal telephone. The call connection is immediately established after dialling the telephone number.
Functions Loudspeaker Audio Out Configuring and Operating Function Key for Loudspeaker Audio Out Configuring and Operating Function Key for Loudspeaker Audio Out Important: Not available for operation on the PBX COMpact 3000 analogue/ ISDN/VoIP. Press the key while the telephone is in the idle state to establish a connection to the audio output on the PBX.
Functions Loudspeaker Audio Out Configuring and Operating Function Key for Loudspeaker Audio Out 5. In the Telephone no entry field, enter the internal telephone number for the audio output. 6. In the Kind of action list field, select one of the following options: hold: The key must be held down during the announcement. switch over: A short press of the key starts the announcement. Another short press of the key ends the announcement. 7. In the Key name entry field, enter a name for the key.
Functions Loudspeaker Audio Out Configuring and Operating Function Key for Loudspeaker Audio Out 7. Select the kind of switching. Tapping on different kinds of switching. allows you to switch over between the switch off: Pressing the key disables InterCom permission. switch on: Pressing the key enables InterCom permission. switch over: Pressing the key switches InterCom permission over. 8. Tap on .
Functions Macro Macro Execution Procedure Macro The macro function enables a function key to be defined with digits and various consecutive commands, for example, for accessing an answering machine remotely or programming a function on the PBX. Macro Execution Procedure The following describes the procedure based on an example key using the following command sequence HZ300CW2Z#22#Lg: • Command H: After pressing the macro key, the telephone switches to hands-free calling.
Functions Macro Configuring and Operating Function Key for Macro Configuring and Operating Function Key for Macro Press the key while the telephone is in the idle state to execute a macro. If the H command (hang-up/pick-up with the hook key) is located at the beginning of a macro, the macro saved in the system is executed immediately. If this is not the case, you need to first confirm the start of macro execution.
Functions Macro Configuring and Operating Function Key for Macro Up to 100 characters for a max.
Functions Macro Configuring and Operating Function Key for Macro Further steps: – Save your configuration before closing. Using the Telephone to Configure the Function Key for a Macro 1. Press the menu key and open the define keys menu. 2. Press the function key that you would like to define. 3. Select one of the following options: first level: Keys are defined on the first key level. second level: Keys are defined on the second key level. The list of available functions is displayed. 4.
Functions Macro Configuring Display Presentation during Macro Execution Note: If you would like to configure a programming function on the PBX as a macro, enter a pause between the password and programming code sequence. Pauses cannot be entered at the beginning of a macro. The maximum pause time is 5 seconds. This restriction does not apply for the C command (waiting for a connection). 9. Tap on .
Functions Macro Configuring Display Presentation during Macro Execution Using the Telephone to Configure Display Presentation during Macro Execution 1. Press the menu key and open the menu settings > user settings > macro display. 2. Select one of the following options: title/name: During macro execution, the name of the key is shown on the display. macro steps: During macro execution, the digits that have just been dialled are shown. COMfortel 1400 - Firmware Version 1.4 - COMfortel Set V3.
Functions Memo Creating a Memo Memo The memo function allows you to enter a telephone number note on the telephone during a call. After the call has been ended, the telephone number can be retrieved and, for instance, accepted into dial preparation. Creating a Memo The creation can be carried out as follows: • Using the telephone During a call, proceed as described in the following. 1. Select memo. 2. Tap on . 3. Enter the phone number that you would like to make a note of. 4. Tap on .
Functions Memo Retrieving a Memo Note: If you would like to delete the phone number, instead tap on COMfortel 1400 - Firmware Version 1.4 - COMfortel Set V3.6 - Operation and Configuration V01 04/2014 .
Functions Pickup Executing Pickup Pickup Using Pickup, you can take a call on your own phone that was originally sent to another internal telephone. If the call has already been taken, the call can be taken using same procedure if the call takeover has been allowed by the subscriber being called. This function is useful, for example, in the case of answering machines.
Functions Pickup Configuring and Operating Function Key for Pickup You will hear the internal dial tone. The person you had been talking to hears the hold music. 3. Enter the internal phone number of the telephone that is ringing. (In case of direct exchange access you do not have to dial ** first.) Note: If you would like to take call that is directed to a group, select the pickup for the group telephone number. Once you have finished dialling the phone number, you are connected to the caller.
Functions Pickup Configuring and Operating Function Key for Pickup Level 1: Keys are defined on the first key level. Level 2: Keys are defined on the second key level. 3. Right-click the function key you want to assign. A function selection dialogue opens. 4. Select the Pick-up function. The current settings for defining the key are displayed. 5. In the Key name entry field, enter a name for the key.
Functions Pickup Configuring and Operating Function Key for Pickup Requirements for operating the function: – Authorisation in the PBX for Pickup COMfortel 1400 - Firmware Version 1.4 - COMfortel Set V3.
Functions Power Dialling Power Dialling Procedure Power Dialling If the telephone being called is busy, but automatic callback on busy is not possible, the power dialling function be activated instead. When this is done, the system telephone attempts to reach the subscriber being called in short time intervals. Power Dialling Procedure Power dialling is executed as follows: • The system telephone attempts to reach the subscriber being called in short time intervals (every 30 seconds).
Functions Power Dialling Cancelling Power Dialling Cancelling Power Dialling Requirements: – Power dialling has been initiated If you would like to cancel power dialling in progress, proceed as described in the following. • The telephone is now in the idle state: Tap on . • The telephone is not in the idle state. It is currently attempting to reach the subscriber in question: Press the Hook key.
Functions Power Dialling Switching Attention Tone for Power Dialling On/Off 2. Select or clear the power dialling check box. Enables the attention tone for power dialling. Disables the attention tone for power dialling. 3. Tap on 250 . COMfortel 1400 - Firmware Version 1.4 - COMfortel Set V3.
Functions Room Monitoring Initiating Room Monitoring Room Monitoring The room monitoring function can be used for monitoring a room acoustically, for instance, for monitoring a small child while she sleeps. The internal telephone in this room must be suitably configured for this purpose. The configured telephone can then be called by another internal telephone or by a passwordprotected external telephone. The connection is established immediately and it is possible to listen into the room.
Functions Room Monitoring Configuring and Operating Function Key for Room Monitoring Configuring and Operating Function Key for Room Monitoring Press the key while the telephone is in the idle state to switch on room monitoring. In addition, when functions are defined on the first key level, the status of the function is indicated by the corresponding LED. LED signalling on the key: Red The room monitoring function is enabled. Off The room monitoring function is disabled.
Functions Room Monitoring Configuring and Operating Function Key for Room Monitoring Further steps: – Save your configuration before closing. Requirements for operating the function: – Authorisation in the PBX for Controlling of the PBX using the telephone Using the Telephone to Configure the Function Key for Room Monitoring 1. Press the menu key and open the define keys menu. 2. Press the function key that you would like to define. 3.
Functions Relays Switching Relays On/Off Relays If the PBX is equipped with one or more relays, they can be switched on and off independently of the operating mode configured for each telephone. Switching Relays On/Off Important: Not available for operation on the PBX COMpact 3000 analogue/ ISDN/VoIP.
Functions Relays Configuring and Operating Function Key for Switching Relays On/Off In addition, when functions are defined on the first key level, the status of the relay is indicated by the corresponding LED. LED signalling on the key: Green The relay configured on the key is enabled. Off The relay configured on the key is disabled.
Functions Relays Configuring and Operating Function Key for Switching Relays On/Off 7. In the Key name entry field, enter a name for the key. Possible entries: Up to 16 digits Digits and characters Clicking automatically enters the default name in the entry field. Note: The key name is used for printing the label and for display. Further steps: – Save your configuration before closing.
Functions Relays Configuring and Operating Function Key for Switching Relays On/Off switch on: Press the key to enable the relay. switch over: Press the key to switch the relay on or off. 8. Tap on . Requirements for operating the function: – Authorisation in the PBX for Switching of relay COMfortel 1400 - Firmware Version 1.4 - COMfortel Set V3.
Functions Call Forwarding Call Forwarding Variations Call Forwarding Call forwarding allows calls to be forwarded. When this is done, a difference is made between calls to a specific telephone (call forwarding for subscribers), to groups (call forwarding for groups) and to connections (call forwarding for external telephone numbers).
Functions Call Forwarding Kinds of Call Forwarding Call forwarding for groups makes sure that someone is always available on the group telephone number, even if the calls cannot be taken by a member of the group. To configure call forwarding for groups, refer to the Operation Instructions for the PBX. Call Forwarding for External Numbers When call forwarding for external numbers is used, calls made to an external phone number (dialled by an external caller) are rerouted to other external connections.
Functions Call Forwarding Switching Call Forwarding for Subscribers On/Off If "CF on busy" and "CF on no reply" are enabled at the same time, both kinds apply. Depending on which case occurs – the telephone is busy or nobody answers it – the call is forwarded to their respective telephone numbers. If "CF unconditional" is enabled in addition to the "CF on busy" and/or "CF on no reply," all of the calls are forwarded immediately.
Functions Call Forwarding Configuring and Operating Function Key for Call Forwarding for Subscribers switch on: Enables call forwarding for subscribers. switch off: Disables call forwarding for subscribers. (No other action is required.) Note: If you press the Telephone book key before entering the destination number, you can select the desired phone number from the telephone book. 4. Enter the destination number.
Functions Call Forwarding Configuring and Operating Function Key for Call Forwarding for Subscribers Using COMfortel Set to Configure the Function Key for Call Forwarding Unconditional for Subscribers 1. Open the page Function keys > Assign function keys. 2. Click one of the following tabs: Level 1: Keys are defined on the first key level. Level 2: Keys are defined on the second key level. 3. Right-click the function key you want to assign. A function selection dialogue opens. 4.
Functions Call Forwarding Configuring and Operating Function Key for Call Forwarding for Subscribers Note: The key name is used for printing the label. Further steps: – Save your configuration before closing. Requirements for operating the function: – Authorisation in the PBX for Controlling of the PBX using the telephone – For external destination numbers: Authorisation assigned in the PBX for Configuring CF (sub) to ext.
Functions Call Forwarding Configuring and Operating Function Key for Call Forwarding for Subscribers 7. In the Type of telephone number list field, select one of the following options: Internal no.: Defines the destination number entered as an internal telephone number. External no.: Defines the destination number entered as an external telephone number. 8. In the Key name entry field, enter a name for the key.
Functions Call Forwarding Configuring and Operating Function Key for Call Forwarding for Subscribers switch off: Pressing the key disables call forwarding on no reply for subscribers. switch on: Pressing the key enables call forwarding on no reply for subscribers. switch over: Pressing the key switches call forwarding on no reply for subscribers. 6. In the Telephone no entry field, enter the destination number.
Functions Call Forwarding Configuring and Operating Function Key for Call Forwarding for Subscribers Using COMfortel Set to Configure the Function Key for Switching Call Forwarding for Subscribers Off 1. Open the page Function keys > Assign function keys. 2. Click one of the following tabs: Level 1: Keys are defined on the first key level. Level 2: Keys are defined on the second key level. 3. Right-click the function key you want to assign. A function selection dialogue opens. 4.
Functions Call Forwarding Configuring and Operating Function Key for Call Forwarding for Subscribers first level: Keys are defined on the first key level. second level: Keys are defined on the second key level. The list of available functions is displayed. 4. Select the Call fwd.:scr function. 5. Select one of the following options: deactivate all: Defines a key with the Switch off all function. (No other action is required.
Functions Call Forwarding Switching Call Forwarding for External Numbers On/Off 10. Enter a name. Possible entries: Up to 16 digits Digits and characters 11. Tap on . Requirements for operating the function: – Authorisation in the PBX for Controlling of the PBX using the telephone – For external destination numbers: Authorisation assigned in the PBX for Configuring CF (sub) to ext.
Functions Call Forwarding Configuring and Operating Function Key for Call Forwarding for External Numbers unconditional: Switches call forwarding unconditional for external numbers on or off. on busy: Switches call forwarding on busy for external numbers on or off. on no reply: Switches call forwarding on no reply for external numbers on or off. 3. Enter the external phone number to be forwarded on the PBX (without an exchange line access number and with a prefix).
Functions Call Forwarding Configuring and Operating Function Key for Call Forwarding for External Numbers 5000/R and COMmander 6000/R/RX. On the other PBXs this function can be set via programming sequence (see instructions for the PBX). Pressing the key enables, disables and switches call forwarding for external numbers over. Exception: A key defined to disable all instances of call forwarding for external numbers disables all enabled call forwarding for external numbers.
Functions Call Forwarding Configuring and Operating Function Key for Call Forwarding for External Numbers 3. Right-click the function key you want to assign. A function selection dialogue opens. 4. Select the CF unconditional (MSN/DDI) function. The current settings for defining the key are displayed. 5. In the Kind of switching list field, select one of the following options: switch off: Pressing the key disables call forwarding unconditional for external numbers.
Functions Call Forwarding Configuring and Operating Function Key for Call Forwarding for External Numbers Up to 16 digits Digits and characters Clicking automatically enters the default name in the entry field. Note: The key name is used for printing the label. Further steps: – Save your configuration before closing.
Functions Call Forwarding Configuring and Operating Function Key for Call Forwarding for External Numbers switch on: Pressing the key enables call forwarding on busy for external numbers. switch over: Pressing the key switches call forwarding on busy for external numbers over. 7. In the Configuration list field, select one of the following options: permanent configuration: Call forwarding on busy for external numbers is enabled, disabled or switched over in the permanent configuration.
Functions Call Forwarding Configuring and Operating Function Key for Call Forwarding for External Numbers – Save your configuration before closing. Requirements for operating the function: – Authorisation assigned in the PBX for Features to be configured by the network provider (CF, keypad) Using COMfortel Set to Configure the Function Key for Call Forwarding on No Reply for External Numbers 1. Open the page Function keys > Assign function keys. 2.
Functions Call Forwarding Configuring and Operating Function Key for Call Forwarding for External Numbers 7. In the Telephone no entry field under Your own exchange line, enter the external phone number to be forwarded on the PBX (with a prefix). The following entries are possible: Up to 24 digits Digits and the characters * and # 8. In the Telephone no entry field under Destination of Call Forwarding, enter the destination number (with exchange line access number).
Functions Call Forwarding Configuring and Operating Function Key for Call Forwarding for External Numbers 3. Right-click the function key you want to assign. A function selection dialogue opens. 4. Select the Switch off all CF (MSN/DDI) function. The current settings for defining the key are displayed. 5. In the Key name entry field, enter a name for the key. Possible entries: Up to 16 digits Digits and characters Clicking automatically enters the default name in the entry field.
Functions Call Forwarding Configuring and Operating Function Key for Call Forwarding for External Numbers deactivate all: Defines a key with the Switch off all function. (No other action is required.) unconditional: Defines a key with the call forwarding unconditional for external numbers function. on busy: Defines a key with the call forwarding on busy for external numbers function. on no reply: Defines a key with the call forwarding on no reply for external numbers function.
Functions Call Forwarding Configuring and Operating Function Key for Call Forwarding for External Numbers Up to 16 digits Digits and characters 12. Tap on . 13. Enter the external phone number to be forwarded on the PBX (without an exchange line access number and with a prefix). Possible entries: Up to 24 digits Digits and the characters * and # 14. Tap on .
Functions Call Restrictor (Incoming) – Robinson Numbers Switching the Call Restrictor (Incoming) On/Off Call Restrictor (Incoming) – Robinson Numbers If there are certain persons who you absolutely do not want to call you, their external phone numbers (Robinson numbers) can be assigned to a call restrictor for incoming calls in the PBX. The call restrictor which applies to all subscribers can be enabled on your own telephone as needed.
Functions Call Restrictor (Incoming) – Robinson Numbers Configuring and Operating Function Key for Call Restrictor (Incoming) LED signalling on the key: Red The call restrictor is enabled. Off The call restrictor is disabled. The configuration can be carried out as follows: • Using COMfortel Set • Using the telephone Using COMfortel Set to Configure the Function Key for Call Restrictor (Incoming) 1. Open the page Function keys > Assign function keys. 2.
Functions Call Restrictor (Incoming) – Robinson Numbers Configuring and Operating Function Key for Call Restrictor (Incoming) – Save your configuration before closing. Requirements for operating the function: – A call restrictor configured on the PBX and assigned to the subscriber – Authorisation in the PBX for Controlling of the PBX using the telephone Using the Telephone to Configure the Function Key for Call Restrictor (Incoming) 1. Press the menu key and open the define keys menu. 2.
Functions Power Save Mode Switching Automatic Activation of Power Save Mode On/Off Power Save Mode In power save mode, the display lighting and the LEDs are inactive (exception: the message LED blinks for missed calls). After a configurable waiting time and depending on the configuration, power save mode can be activated automatically during the switchover into a PBX configuration and/or manually by pressing a key.
Functions Power Save Mode Switching Power Save Mode Activation On/Off Depending on Configuration Using the Telephone to Switch Automatic Activation of Power Save Mode On/Off 1. Press the menu key and open the menu settings > power save mode > autom.activation. 2. Select or clear the autom.activation check box. Enables the automated activation of power save mode. Disables the automated activation of power save mode. 3. Open the menu settings > power save mode > idle time. 4. Enter a value.
Functions Power Save Mode Configuring and Operating Function Key for Manually Activating Power Save Mode Note: To disable the configuration-dependent activation of power save mode, you need to select --- in the list field or delete the identification number of the configuration from the entry field. Further steps: – Save your configuration before closing. Using the Telephone to Switch Configuration-dependent Activation of Power Save Mode On/Off 1.
Functions Power Save Mode Configuring and Operating Function Key for Manually Activating Power Save Mode Using COMfortel Set to Configure the Function Key for Manually Activating Power Save Mode 1. Open the page Function keys > Assign function keys. 2. Click one of the following tabs: Level 1: Keys are defined on the first key level. Level 2: Keys are defined on the second key level. 3. Right-click the function key you want to assign. A function selection dialogue opens. 4.
Functions Power Save Mode Switching the Power Save Mode Link to Phone Lock On/Off The current settings for defining the key are shown on the display. 5. Tap on . Switching the Power Save Mode Link to Phone Lock On/Off If the power save mode link to the phone lock is enabled, the phone lock is enabled as soon as the telephone changes to power save mode.
Functions Power Save Mode Switching the Power Save Mode Link to Phone Lock On/Off 3. Tap on . COMfortel 1400 - Firmware Version 1.4 - COMfortel Set V3.
Functions Phone Lock Enabling the Phone Lock Phone Lock The phone lock can be used to block the telephone from unauthorised use. Even after enabling the phone lock, it is possible to receive incoming calls and to make emergency calls (manual dialling of emergency numbers entered in the PBX only). Enabling the Phone Lock Requirements: – Configured user or subadmin PIN • Press the menu key and open the menu functions > phone lock. Or, press the function key configured for the phone lock.
Functions Phone Lock Configuring and Operating Function Key for Phone Lock Press the key again and then enter the user PIN, admin PIN or subadmin PIN to disable the phone lock again. In addition, when functions are defined on the first key level, the status of the function is indicated by the corresponding LED. LED signalling on the key: Red The phone lock is enabled. Off The phone lock is disabled.
Functions Phone Lock Configuring and Operating Function Key for Phone Lock – Save your configuration before closing. Requirements for operating the function: – Configured user, subadmin or admin PIN – For enabling the function: Knowledge of the user or subadmin PIN – For disabling the function: Knowledge of the user, subadmin or admin PIN Using the Telephone to Configure the Function Key for Phone Lock 1. Press the menu key and open the define keys menu. 2.
Functions Scheduled Call Opening Scheduled Call List Scheduled Call The scheduled call provides the option of being reminded of a schedule or to place a specific call by the system telephone. The telephone can be configured with up to 16 schedules. The configured schedules are saved in a scheduled call list in the order they are to be processed. Opening Scheduled Call List Opening can be carried out as follows: • Using the telephone 1. Tap on and select schedule.
Functions Scheduled Call Configuring Scheduled Call as Schedule Reminder This initiates either the deletion or editing of the schedule. This accepts entries into dial preparation. Note: As soon as a phone number is accepted into dial preparation, this schedule is considered completed and is deleted from the scheduled call list.
Functions Scheduled Call Configuring Scheduled Call as Call Reminder • Using the telephone In order to configure a scheduled call that is meant to remind you to make a specific call, select the reschedule call function during a call. If the telephone number is on the caller list, for example, transfer the phone number into dial preparation, and then tap on . Alternatively, proceed as described below. 1. Open the scheduled call list. 2. Tap on in front of new entry. 3. Enter the time and date. 4.
Functions Scheduled Call Accepting Scheduled Call as Schedule Reminder Accepting Scheduled Call as Schedule Reminder The accepting procedure can be carried out as follows: • Using the telephone If a schedule call causes your telephone to ring to remind you of a schedule, proceed as described in the following. 1. Select one of the following options: confirm: Confirms the scheduled call. reschedule: Reschedules the scheduled call for 10 minutes later.
Functions Scheduled Call Editing Existing Scheduled Calls in Scheduled Call List reschedule: Reschedules the scheduled call 10 minutes later. reschedule call: Allows you to reschedule the scheduled call using the options of 30 minutes, 1 hour, 2 hours, 1 day, 1 week, 2 weeks, 4 weeks or a userdefined option. 2. Tap on to accept the selection. Note: If you are not present when the scheduled call occurs, it is automatically rescheduled.
Functions Scheduled Call Configuring and Operating Function Key for Scheduled Calls 4. Select delete. 5. Tap on to confirm the action. Configuring and Operating Function Key for Scheduled Calls Press the key while the telephone is the idle state to open the scheduled call menu. This allows you to configure a new scheduled call or to open the scheduled call list. In addition, when functions are defined on the first key level, the status of the function is indicated by the corresponding LED.
Functions Scheduled Call Configuring and Operating Function Key for Scheduled Calls Up to 16 digits Digits and characters Clicking automatically enters the default name in the entry field. Note: The key name is used for printing the label. Further steps: – Save your configuration before closing. Using the Telephone to Configure the Function Key for Scheduled Calls 1. Press the menu key and open the define keys menu. 2. Press the function key that you would like to define. 3.
Functions Text before Answering Variants for Text before Answering Text before Answering The text before answering function enables the caller to be greeted with an automatic announcement before accepting the call (charges apply for the external caller). Variants for Text before Answering Text before answering for group Important: Only available for operation on the PBXs COMpact 5010 VoIP, COMpact 5020 VoIP, COMpact 5000/R and COMmander 6000/R/RX.
Functions Text before Answering Switching Text before Answering for Group On/Off Switching Text before Answering for Group On/Off Important: Only available for operation on the PBXs COMpact 5010 VoIP, COMpact 5020 VoIP, COMpact 5000/R and COMmander 6000/R/RX. Requirements: – Function key configured for the text before answering function – The text before answering announcement on the PBX assigned to the group • Press the function key configured for the text before answering function.
Functions Text before Answering Configuring and Operating Function Key for Text before Answering for Group 1. Open the page Function keys > Assign function keys. 2. Click one of the following tabs: Level 1: Keys are defined on the first key level. Level 2: Keys are defined on the second key level. 3. Right-click the function key you want to assign. A function selection dialogue opens. 4. Select the Text before answering function. The current settings for defining the key are displayed. 5.
Functions Text before Answering Configuring and Operating Function Key for Text before Answering for Group – The telephone is a member of a group configured in the PBX 1. Press the menu key and open the define keys menu. 2. Press the function key that you would like to define. 3. Select one of the following options: first level: Keys are defined on the first key level. second level: Keys are defined on the second key level. The list of available functions is displayed. 4.
Functions Text before Answering Switching Text before Answering for External Telephone Number On/Off Switching Text before Answering for External Telephone Number On/Off Important: This function is only available for operation on the PBX COMpact 4410 USB. Requirements: – Function key configured for the text before answering function – Text before answering announcement saved on the PBX • Press the function key configured for the text before answering function.
Functions Text before Answering Configuring and Operating Function Key for Text before Answering for External Telephone Number Using COMfortel Set to Configure the Function Key for Text before Answering for External Telephone Number 1. Open the page Function keys > Assign function keys. 2. Click one of the following tabs: Level 1: Keys are defined on the first key level. Level 2: Keys are defined on the second key level. 3. Right-click the function key you want to assign.
Functions Text before Answering Configuring and Operating Function Key for Text before Answering for External Telephone Number Using the Telephone to Configure the Function Key for Text before Answering for External Telephone Number 1. Press the menu key and open the define keys menu. 2. Press the function key that you would like to define. 3. Select one of the following options: first level: Keys are defined on the first key level. second level: Keys are defined on the second key level.
Functions Door Functions Executing Door Functions Door Functions A door terminal connected with the interface of the PBX enables the following functions. Calls to the door can be made from any telephone (intercom). During a call to the door, the door can be opened (open door) and a stairwell light controlled by switching a relay (switch on light). These functions can be executed on the system telephone without initiating a door call.
Functions Door Functions Executing Door Functions Own Telephone Rings (Door Call) – Accept Call and Open Door The accepting/opening procedure can be carried out as follows: • Using the telephone Requirements: – The authority level assigned in the PBX for the door terminal – The relays configured in the PBX for the intercom, opening the door and the stairwell light – Authorisation in the PBX for Open door Proceed as described further down if you receive a door call. 1.
Functions Door Functions Configuring and Operating Function Key for Door Functions Configuring and Operating Function Key for Door Functions Important: Not available for operation on the PBX COMpact 3000 analogue/ ISDN/VoIP. Press the key for general functions while the telephone is in the idle state to open the door function menu. After this, you can initiate a door function for the configured door.
Functions Door Functions Configuring and Operating Function Key for Door Functions A function selection dialogue opens. 4. Select the Door terminal function function. The current settings for defining the key are displayed. 5. In the Telephone no entry field, enter the telephone number of the door. 6. In the Key name entry field, enter a name for the key. Possible entries: Up to 16 digits Digits and characters Clicking automatically enters the default name in the entry field.
Functions Door Functions Configuring and Operating Function Key for Door Functions 5. In the Telephone no entry field, enter the telephone number of the door. 6. In the Door terminal function list field, select one of the following options: Open the door & switch on the light: Press the key to switch the door opener and the light on. Open the door: Press the key to switch the door opener on. Light on: Press the key to switch the light on. Talking: Press the key to initiate a call connection to the door.
Functions Door Functions Configuring and Operating Function Key for Door Functions first level: Keys are defined on the first key level. second level: Keys are defined on the second key level. The list of available functions is displayed. 4. Select the door function function. The current settings for defining the key are shown on the display. 5. Select the kind of key. Tap on to switch over between the different kinds of keys. general: Press the key to open the door function menu for the door configured.
Functions Waiting Field Function Configuring a Waiting Field Waiting Field Function In a waiting field, callers can be parked either automatically or by pressing the key, and then individually retrieved and forwarded. Configuring a Waiting Field Important: Only available for operation on the PBXs COMpact 4410 USB, COMpact 5020 VoIP, COMpact 5000/R and COMmander 6000/R/RX.
Functions Waiting Field Function Sequence for Call Acceptance in Waiting Field • On each waiting field reception telephone, assign one or more external waiting field keys, which can be used to monitor and process exchange line calls. Note: For operation on the PBX COMpact 4410 USB, each waiting field key is assigned to an S0 port. For operation on the PBXs COMpact 5020 VoIP, COMpact 5000/R and COMmander 6000/R/RX, each waiting field key is assigned to a bundle.
Functions Waiting Field Function Sequence for Call Acceptance in Waiting Field • After switching on one or more waiting field receptions, the calls in the respective waiting field are signalled on the waiting field keys of the enabled waiting field receptions. Important: After switching on the waiting field reception, any call forwarding for subscribers configured for the telephone, parallel calls as well as the do-notdisturb function are switched off.
Functions Waiting Field Function Switching Waiting Field Reception On/Off Switching Waiting Field Reception On/Off Important: Only available for operation on the PBXs COMpact 4410 USB, COMpact 5020 VoIP, COMpact 5000/R and COMmander 6000/R/RX.
Functions Waiting Field Function Configuring and Operating Function Key and External Waiting Field Configuring and Operating Function Key and External Waiting Field Important: Only available for operation on the PBXs COMpact 4410 USB, COMpact 5020 VoIP, COMpact 5000/R and COMmander 6000/R/RX. Press the key to place the caller signalled by the key in the waiting field or establish a connection with the caller from the waiting field.
Functions Waiting Field Function Configuring and Operating Function Key and External Waiting Field • Using COMfortel Set • Using the telephone Using COMfortel Set to Configure the Function Key for External Waiting Field 1. Open the page Function keys > Assign function keys. 2. Click the Level 1 tab. Important: Configuring this function is only possible on the first level. The second level is then blocked. If a function has been assigned to the second level, it is deleted. 3.
Functions Waiting Field Function Configuring and Operating Function Key and External Waiting Field Further steps: – Save your configuration before closing. Requirements for operating the function: – The telephone has been selected in the PBX as a waiting field reception Using the Telephone to Configure the Function Key for External Waiting Field 1. Press the menu key and open the define keys menu. 2. Press the function key that you would like to define. 3. Select first level.
Functions Waiting Field Function Configuring and Operating Function Key for Internal Waiting Field Configuring and Operating Function Key for Internal Waiting Field Important: Only available for operation on the PBXs COMpact 5020 VoIP, COMpact 5000/R and COMmander 6000/R/RX. Note: A maximum of one internal waiting field key is possible on a single telephone. Press the key to place the internal caller in the waiting field or establish a connection with the caller from the waiting field.
Functions Waiting Field Function Configuring and Operating Function Key for Internal Waiting Field Using COMfortel Set to Configure the Function Key for Internal Waiting Field 1. Open the page Function keys > Assign function keys. 2. Click the Level 1 tab. Important: Configuring this function is only possible on the first level. The second level is then blocked. If a function has been assigned to the second level, it is deleted. 3. Right-click the function key you want to assign.
Functions Waiting Field Function Configuring and Operating Function Key for Switching Waiting Field Reception On/Off Important: Configuring this function is only possible on the first level. The second level is then blocked. If a function has been assigned to the second level, it is deleted. The list of available functions is displayed. 4. Select the waiting field function and then internal. The current settings for defining the key are shown on the display. 5. Tap on .
Functions Waiting Field Function Configuring and Operating Function Key for Switching Waiting Field Reception On/Off Using COMfortel Set to Configure the Function Key for Switching Waiting Field Reception On/Off 1. Open the page Function keys > Assign function keys. 2. Click the Level 1 tab. Important: Configuring this function is only possible on the first level. 3. Right-click the function key you want to assign. A function selection dialogue opens. 4. Select the Waiting field reception function.
Functions Waiting Field Function Switching Attention Tone for Waiting Field On/Off Using the Telephone to Configure the Function Key for Switching Waiting Field Reception On/Off 1. Press the menu key and open the define keys menu. 2. Press the function key that you would like to define. 3. Select first level. Important: Configuring this function is only possible on the first level. The list of available functions is displayed. 4. Select the w.fld.reception function.
Functions Waiting Field Function Switching Attention Tone for Waiting Field On/Off Using COMfortel Set to Switch Attention Tone for Waiting Field On/Off 1. Open the page Settings/functions > Signalling/ringer. 2. Select or clear the Attention tone (waiting field) check box. Enables the attention tone for the waiting field. Disables the attention tone for the waiting field. Further steps: – Save your configuration before closing. Using the Telephone to Switch Attention Tone for Waiting Field On/Off 1.
Functions Speed Dialling Application Options for Speed Dialling Keys Speed Dialling The speed dialling function enables a function key to be defined with not only internal and external phone numbers but also with programming codes on the PBX. The saved codes can be easily dialled by pressing a key, if necessary. Application Options for Speed Dialling Keys Speed dialling keys can be used in the following ways: Dialling a phone number Pressing a speed dialling key immediately dials a saved phone number.
Functions Speed Dialling Configuring and Operating Function Key for Speed Dialling Configuring and Operating Function Key for Speed Dialling Press the key while the telephone is in the idle state to transfer a telephone number saved in a key to dial preparation – also additional information. Exception: If the telephone number saved is an internal phone number and is currently being called, you can carry out the Pickup function on this call.
Functions Speed Dialling Configuring and Operating Function Key for Speed Dialling The configuration can be carried out as follows: • Using COMfortel Set • Using the telephone Using COMfortel Set to Configure the Function Key for Speed Dialling 1. Open the page Function keys > Assign function keys. 2. Click one of the following tabs: Level 1: Keys are defined on the first key level. Level 2: Keys are defined on the second key level. 3. Right-click the function key you want to assign.
Functions Speed Dialling Configuring and Operating Function Key for Speed Dialling Note: The key name is used for printing the label and for display. Further steps: – Save your configuration before closing. Using the Telephone to Configure the Function Key for Speed Dialling 1. Press the menu key and open the define keys menu. 2. Press the function key that you would like to define. 3. Select one of the following options: first level: Keys are defined on the first key level.
Functions Speed Dialling Switching Automatic Speed Dialling Pick-up On/Off Up to 16 digits Digits and characters 9. Tap on . Switching Automatic Speed Dialling Pick-up On/Off If automatic speed dialling pick-up is enabled, pressing a speed dialling key while the telephone is in the idle state automatically picks up a call (when using a headset) or switches the telephone to hands-free calling.
Functions Speed Dialling Switching the Display of the Registration Status On/Off Switching the Display of the Registration Status On/Off If the display of the registration status is switched on, the individual registration status of the subscribers will be signalled via the LEDs of the speed dialling keys assigned to internal VoIP subscribers. If the corresponding VoIP subscriber is not registered at the PBX, its LED will blink yellow.
Answering Machine local Answering Machine local This section describes how to set up and operate the functions on your answering machine. Descriptions are given on what the functions do, how to operate them and – if possible – how to define these functions on programmable function keys. Important: Only available for operation on the PBXs COMpact 5000/R and COMmander 6000/R/RX (with Firmware 6.
Answering Machine local Forwarding Incoming Calls to Answering Machine Forwarding Incoming Calls to Answering Machine Important: Forwarding call waiting calls only available for operation on the PBXs COMpact 5000/R and COMmander 6000/R/RX (as of firmware version 6.0A). Requirements: – Disabled readiness of the answering machine When you receive a call, proceed as described in the following. 1. Select answer. machine. 2. Tap on . The answering machine accepts the call.
Answering Machine local Answering Machine Accepts Call – Call Acceptance Answering Machine Accepts Call – Call Acceptance Note: If the listen in function has been enabled on the answering machine, the loudspeaker on the telephone is switched on for listening in when a call is accepted by the answering machine. If the answering machine has already accepted the call, proceed as described. • Pick up the receiver or press the Hook key. You are connected with the caller.
Answering Machine local Readiness Switching Readiness On/Off Readiness In order for the answering machine to accept calls and record messages, readiness must be enabled. Important: Only for operation on the PBX COMpact 3000 analogue/ISDN/ VoIP: In addition to the readiness, the call acceptance of group calls must be switched on in order for the answering machine to accept calls and record messages (see chapter Answering Machine local > Basic Settings > Switching Call Acceptance of Group Calls On/Off).
Answering Machine local Readiness Configuring and Operating Function Key for Readiness Using the Telephone to Switch Readiness On/Off Requirements: – An answering machine, put into operation (see Commissioning Instructions) In order to switch readiness on or off, press the function key configured for readiness. In addition, you can enable readiness from the idle state by tapping on tapping on . The symbol indicates the current state. , and disable it by Alternatively, proceed as described below. 1.
Answering Machine local Readiness Configuring and Operating Function Key for Readiness 2. Click one of the following tabs: Level 1: Keys are defined on the first key level. Level 2: Keys are defined on the second key level. 3. Right-click the function key you want to assign. A function selection dialogue opens. 4. Select the Answering machine - readiness function. The current settings for defining the key are displayed. 5.
Answering Machine local Readiness Configuring and Operating Function Key for Readiness The list of available functions is displayed. 4. Select the TAM readiness function. The current settings for defining the key are shown on the display. 5. Select the kind of switching. Tap on switching. to switch over between the different kinds of switch off: Press the key to disable the readiness function. switch on: Press the key to enable the readiness function.
Answering Machine local Answering Machine List Opening the Answering Machine List Answering Machine List The telephone answering machine list can save up to 250 messages and call recordings made on the answering machine. The list also includes the date and time of the recording as well as the telephone number of the caller/communication partner. The recordings are numbered consecutively, with the last/latest recording assigned the number 1.
Answering Machine local Answering Machine List Opening the Answering Machine List The following information about the recording is shown on the display: A Internal call target B Caller Note: If the telephone number has been assigned a name in the telephone book of the system telephone, this will be displayed.
Answering Machine local Answering Machine List Listening to recordings (messages and call recordings) Note: If you have activated automatic playback, the new recordings are automatically played back in sequence after the answering machine list is opened. The latest recording is played back first. 3. Select one of the following options: Deletes the displayed recording. Starts the playback of the recording. Pages to the next (older) recording. Pages to the previous (more recent) recording.
Answering Machine local Answering Machine List Dialling from the Answering Machine List 4. Select one of the following options: Deletes the recording currently being played back. Interrupts playback. Skips the recording currently being played back. Repeats the previous recording or the one currently being played back. Accepts the entry into dial preparation or into the telephone book, if applicable. 5. If you would like to leave the menu, press the Home key.
Answering Machine local Answering Machine List Configuring the LED Message Key Configuring the LED Message Key See: – Configuring the LED of the Message Key (page 144) Configuring and Operating Function Key for Answering Machine List Press the key while the telephone is in the idle state to open the answering machine list. In addition, when functions are defined on the first key level, the status of the answering machine list is indicated by the corresponding LED.
Answering Machine local Answering Machine List Configuring and Operating Function Key for Answering Machine List 4. Select the Answering machine - list function. The current settings for defining the key are displayed. 5. In the Key name entry field, enter a name for the key. Possible entries: Up to 16 digits Digits and characters Clicking automatically enters the default name in the entry field. Note: The key name is used for printing the label. Further steps: – Save your configuration before closing.
Answering Machine local List of Voice Memos Recording Memos List of Voice Memos Up to 250 voice memos including date, time, and length of the recording can be saved in this list. The recordings are numbered consecutively, with the last/latest recording assigned the number 1. The LED of the message key indicates entries in the voice memo list.
Answering Machine local List of Voice Memos Configuring and Operating Function Key Recording Voice Memos In addition, when functions are defined on the first key level, the associated LED indicates whether a voice memo is currently being recorded. LED signalling on the key: Red (blinking) A voice memo is being recorded.
Answering Machine local List of Voice Memos Opening the List of Voice Memos Using the Telephone to Configure the Function Key for Recording Voice Memos Requirements: – An answering machine, put into operation (see Commissioning Instructions) 1. Press the menu key and open the define keys menu. 2. Press the function key that you would like to define. 3. Select one of the following options: first level: Keys are defined on the first key level. second level: Keys are defined on the second key level.
Answering Machine local List of Voice Memos Opening the List of Voice Memos The following information about the recording is shown on the display: A Recording type: new voice memo older voice memo already played back B Consecutive number of recording/number of existing recordings Note: The latest recording is displayed with consecutive number 1.
Answering Machine local List of Voice Memos Listening to Recordings (Memos) 4. If you would like to leave the menu, press the Home key. Listening to Recordings (Memos) Listening can be carried out as follows: • Using the telephone Requirements: – An answering machine, put into operation (see Commissioning Instructions) 1. Open the voice memo list. 2. Use 3. Tap on and to scroll to the desired recording. to start playing back the recording.
Answering Machine local List of Voice Memos Configuring the LED Message Key Configuring the LED Message Key See: – Configuring the LED of the Message Key (page 144) 348 COMfortel 1400 - Firmware Version 1.4 - COMfortel Set V3.
Answering Machine local Announcements Creating a New Announcement Announcements In addition to standard announcements, the answering machine lets you manage customised announcements. Existing announcements can be transferred to a SD card using COMfortel Set or new announcements can be recorded over the phone. The announcements can be assigned to different types of calls as well as to different callers.
Answering Machine local Announcements Editing Existing Announcement in List Note: You have the option of recording the announcement again (by selecting new announcement option) or listening to the announcement that you recorded (by selecting the playback option). Recordings with a recording time shorter than 1 second are discarded by the telephone. 8. Select store to save the recorded announcement in the announcement list.
Answering Machine local Announcements Deleting an Existing Announcement from List The recording proceeds. 9. Record the announcement. 10. Tap on next to end of recording to end recording the announcement. Note: You have the option of recording the announcement again (by selecting new announcement option) or listening to the announcement that you recorded (by selecting the playback option). Recordings with a recording time shorter than 1 second are discarded by the telephone. 11.
Answering Machine local Announcements Configuring and Operating Function Key for Editing Announcements Configuring and Operating Function Key for Editing Announcements Press the key for general functions while the telephone is in the idle state to open the announcement selection menu. After selecting an announcement, you can edit it. While the telephone is in the idle state, press the key defined for opening the menu for editing the configured announcement.
Answering Machine local Announcements Configuring and Operating Function Key for Editing Announcements Note: The key name is used for printing the label. Further steps: – Save your configuration before closing. Using COMfortel Set to Configure the Function Key for Editing a Defined Announcement Requirements: – An answering machine, put into operation (see Commissioning Instructions) 1. Open the page Function keys > Assign function keys. 2.
Answering Machine local Announcements Configuring and Operating Function Key for Editing Announcements Using the Telephone to Configure the Function Key for Editing Announcements Requirements: – An answering machine, put into operation (see Commissioning Instructions) 1. Press the menu key and open the define keys menu. 2. Press the function key that you would like to define. 3. Select one of the following options: first level: Keys are defined on the first key level.
Answering Machine local Call Acceptance and Announcement Assignment Detailed Information about Call Acceptance and Announcement Assignment Call Acceptance and Announcement Assignment Call acceptance and announcement assignment can be configured to be call-dependent. Detailed Information about Call Acceptance and Announcement Assignment The type of call acceptance can be configured depending on the type of call.
Answering Machine local Call Acceptance and Announcement Assignment Configuring Call Acceptance and Announcement Assignment Call 1 Properties of call 1: • The caller is an external subscriber who transmits a telephone number. • The transmitted telephone number is entered as a contact in the telephone book. Sequence for call 1: • The call type A applies due to the existing telephone number display. • For the first applicable call type B, no setting are present.
Answering Machine local Call Acceptance and Announcement Assignment Configuring Call Acceptance and Announcement Assignment Next rule: Type of call is not taken into account. The type of call acceptance depends on the call type next applicable to the call. If Next rule has been selected for all the applicable call types, the settings of the call type Other calls are used.
Answering Machine local Call Acceptance and Announcement Assignment Configuring Call Acceptance and Announcement Assignment 3. Depending on the call type, proceed as described. • All call types except From Contact: Select one of the following options for the call type in question. Next rule: Type of call is not taken into account. The type of call acceptance depends on the call type which is applicable to the call next.
Answering Machine local Basic Settings Configuring Call Acceptance Time Basic Settings Default settings have already been configured for the basic functions on the answering machine. These basic functions can be adapted to your own specific requirements as described in the following. Configuring Call Acceptance Time The call acceptance time indicates the number of seconds after which the answering machine accepts a call.
Answering Machine local Basic Settings Configuring Maximum Recording Time 2. Enter a value. Possible entries: 1 to 99: The answering machine accepts the call, depending on the entry, after 1 to 99 seconds. 3. Tap on . Note: If you have enabled the remote access toll saver, the call accept time depends on whether new messages are present or not.
Answering Machine local Basic Settings Configuring Maximum Recording Time for Door Terminal Calls Using the Telephone to Configure the Maximum Recording Time Requirements: – An answering machine, put into operation (see Commissioning Instructions) 1. Press the menu key and open the menu answer.machine > settings > recording time. 2. Enter a value. Possible entries: 0: No recording takes place. The caller hears only an announcement. 1 to 98: The maximum recording time is configured (1 to 98 minutes).
Answering Machine local Basic Settings Switching Listen in Function On/Off 0: No recording takes place. The caller hears only an announcement. 1 to 98: The maximum recording time is configured (1 to 98 minutes). 99: The recording time is unlimited (maximum storage utilisation). Further steps: – Save your configuration before closing.
Answering Machine local Basic Settings Switching Automatic Playback On/Off – An answering machine, put into operation (see Commissioning Instructions) 1. Open the page Answering machine > Global. 2. In the Listen in list field, select one of the following options: off: Disables the listen in function. with announcement: Enables the listen in function. The loudspeaker on the telephone is switched on during playback of the announcement. without announcement: Enables the listen in function.
Answering Machine local Basic Settings Switching Call Acceptance of Group Calls On/Off Using COMfortel Set to Switch Automatic Playback On/Off Requirements: – An answering machine, put into operation (see Commissioning Instructions) 1. Open the page Answering machine > Global. 2. Select or clear the Automatic playback of all recordings check box. Enables automatic playback. Disables automatic playback. Note: Call recordings are excluded from automatic playback.
Answering Machine local Basic Settings Switching Call Acceptance of Group Calls On/Off • Using the telephone Using COMfortel Set to Switch Call Acceptance of Group Calls On/Off Requirements: – An answering machine, put into operation (see Commissioning Instructions) 1. Open the page Answering machine > Global. 2. Select or clear the Group calls are accepted by the answering machine check box. Enables call acceptance of group calls. Disables call acceptance of group calls.
Answering Machine local Call Recording Executing Call Recording Call Recording The call recording function enables telephone calls to be recorded, for example, for later evaluation. In addition to the automatic recording of all calls, it is also possible to record calls manually. This functions independent of the automatic call recording function. This allows calls to be recorded in pieces.
Answering Machine local Call Recording Configuring and Operating Function Key for Call Recording Initiation On/Off Configuring and Operating Function Key for Call Recording Initiation On/Off Press the key during a call to switch call recording on. Press the key again to turn it off. In addition, when functions are defined on the first key level, the status of the function is indicated by the corresponding LED. LED signalling on the key: Red (blinking) The current call is recorded.
Answering Machine local Call Recording Switching Automatic Call Recording On/Off Further steps: – Save your configuration before closing. Using the Telephone to Configure the Function Key for Call Recording Initiation Requirements: – An answering machine, put into operation (see Commissioning Instructions) 1. Press the menu key and open the define keys menu. 2. Press the function key that you would like to define. 3.
Answering Machine local Call Recording Switching Automatic Call Recording On/Off Recordings with a recording time shorter than 1 second are discarded by the telephone. Switching this on/off can be done as follows: • Using COMfortel Set • Using the telephone Using COMfortel Set to Switch Automatic Call Recording On/Off Requirements: – An answering machine, put into operation (see Commissioning Instructions) 1. Open the page Answering machine > Global. 2.
Answering Machine local Call Recording Configuring and Operating Function Key for Automatic Call Recording Configuring and Operating Function Key for Automatic Call Recording Press the key to switch the automatic call recording function on or off or to switch it over. In addition, when functions are defined on the first key level, the status of the function is indicated by the corresponding LED. LED signalling on the key: Red Automatic call recording is enabled.
Answering Machine local Call Recording Configuring and Operating Function Key for Automatic Call Recording 6. In the Key name entry field, enter a name for the key. Possible entries: Up to 16 digits Digits and characters Clicking automatically enters the default name in the entry field. Note: The key name is used for printing the label. Further steps: – Save your configuration before closing.
Answering Machine local Call Recording Switching Info Tone for Call Recording On/Off Switching Info Tone for Call Recording On/Off In order to notify your communication partner that the call is being recorded, you can switch on the call recording info tone. Note: Always ask your communication partner to give his approval for recording the call. You are liable to prosecution, if you record a call without your communication partner‘s knowledge (breach of confidentiality of the word).
Answering Machine local Call Recording Switching Info Tone for Call Recording On/Off Enables the call recording info tone. Disables the call recording info tone. 3. Tap on . COMfortel 1400 - Firmware Version 1.4 - COMfortel Set V3.
Answering Machine local Remote Access Remote Access Variants Remote Access Remote access is used to access and operate the answering machine from another internal telephone or from an external telephone. Remote Access Variants The answering machine supports three different remote access variants: Remote access toll saver off The answering machine always accepts a call after the call accept time configured.
Answering Machine local Remote Access Configuring Remote Access Remote Access Toll Saver with Quick Access The answering machine automatically accepts a call when the quick remote access number is transmitted and new messages are present. Otherwise, if no new messages are present, the time it takes to accept a call is 10 seconds (approx. 2 rings) longer than the configured call accept time. As soon as the answering machine has accepted the call, you can start remote access.
Answering Machine local Remote Access Switching Remote Access On/Off Switching Remote Access On/Off Switching this on/off can be done as follows: • Using COMfortel Set • Using the telephone Using COMfortel Set to Switch Remote Access On/Off Requirements: – An answering machine, put into operation (see Commissioning Instructions) 1. Open the page Answering machine > Remote access. 2. Select or clear the Remote access check box. Enables remote access. Disables remote access.
Answering Machine local Remote Access Switching Remote Access Toll Saver (and Quick Access) On/Off Switching Remote Access Toll Saver (and Quick Access) On/Off Switching this on/off can be done as follows: • Using COMfortel Set • Using the telephone Using COMfortel Set to Switch Remote Access Toll Saver On/Off Requirements: – An answering machine, put into operation (see Commissioning Instructions) 1. Open the page Answering machine > Remote access. 2.
Answering Machine local Remote Access Entering Quick Access Telephone Numbers Entering Quick Access Telephone Numbers For remote access toll saver with quick access, up to two quick access telephone numbers can be entered. The caller who transmits this quick remote access number when making a call can, when quick access is configured, access all of the recordings saved on the answering machine without having to enter the user PIN.
Answering Machine local Remote Access Executing Remote Access – An answering machine, put into operation (see Commissioning Instructions) 1. Press the menu key and open the menu answer.machine > settings > quick access. 2. Select one of the following options: ---: Allows a quick remote access number to be entered. [telephone number]: Allows existing quick remote access numbers to be changed.
Answering Machine local Remote Access Executing Remote Access After the configured call accept time has elapsed, the answering telephone accepts the call. You hear the configured announcement. Note: When remote access toll saver is enabled, the call accept time may change. When remote access toll saver with quick remote access has been enabled, you also immediately hear the announcement for remote access (REMOTE.WAV). You can begin remote access (without PIN entry). 2.
Answering Machine local Remote Access Executing Remote Access * 99: Ends remote access and records a voice memo. After this, hang up the receiver. Hang-up: Ends remote access. COMfortel 1400 - Firmware Version 1.4 - COMfortel Set V3.
Answering Machine local Message Forwarding Message Forwarding Sequence Message Forwarding Message forwarding enables the answering machine to notify you of new messages. Message Forwarding Sequence Message forwarding proceeds as follows: • When a caller leaves a new message, the telephone dials the destination number entered after the waiting time has elapsed. • If the person receiving the call picks up the receiver, first the announcement and then the new message are played back.
Answering Machine local Message Forwarding Configuring and Operating Function Key for Message Forwarding Enables message forwarding. Disables message forwarding. Further steps: – Save your configuration before closing. Using the Telephone to Switch Message Forwarding On/Off Requirements: – An answering machine, put into operation (see Commissioning Instructions) In order to switch message forwarding on or off, press the function key configured for message forwarding.
Answering Machine local Message Forwarding Configuring and Operating Function Key for Message Forwarding Using COMfortel Set to Configure the Function Key Message Forwarding Requirements: – An answering machine, put into operation (see Commissioning Instructions) 1. Open the page Function keys > Assign function keys. 2. Click one of the following tabs: Level 1: Keys are defined on the first key level. Level 2: Keys are defined on the second key level. 3. Right-click the function key you want to assign.
Answering Machine local Message Forwarding Configuring Announcement for Message Forwarding 2. Press the function key that you would like to define. 3. Select one of the following options: first level: Keys are defined on the first key level. second level: Keys are defined on the second key level. The list of available functions is displayed. 4. Select the TAM message fwd. function. The current settings for defining the key are shown on the display. 5. Select the kind of switching.
Answering Machine local Message Forwarding Configuring a Message Forwarding Target If you would like to select an announcement that is stored on the telephone SD card in the ANNOUNCE directory, but is not listed as a selection in the list field, click . The announcements are read from the SD card and then displayed in the list field. Further steps: – Save your configuration before closing.
Answering Machine local Message Forwarding Configuring a Message Forwarding Target – An answering machine, put into operation (see Commissioning Instructions) 1. Open the page Answering machine > Message forwarding. 2. In the Destination number entry field, enter the destination number for message forwarding. Up to 40 digits Digits and characters Note: Click to accept a telephone number from the telephone book. 3. In the Destination number list field, select one of the following options: Internal no.
Answering Machine local Message Forwarding Configuring Waiting Period for Message Forwarding changed for several PBXs (see instructions for the PBX). 3. Tap on . Configuring Waiting Period for Message Forwarding The waiting period for message forwarding indicates how many seconds after which a message that has just arrived is automatically forwarded.
Answering Machine local Message Forwarding Configuring Message Forwarding Repetition 0: A message that has just arrived is forwarded immediately. 1 to 99: After 1 to 99 seconds, a call that has recently arrived is forwarded, depending on the entry. 3. Tap on . Configuring Message Forwarding Repetition Message forwarding repetition indicates how often message forwarding should be reattempted if it cannot be carried out successfully.
Answering Machine local Message Forwarding Configuring Message Forwarding Repetition Using the Telephone to Configure the Function Key for Message Forwarding Repetition Requirements: – An answering machine, put into operation (see Commissioning Instructions) 1. Press the menu key and open the menu answer.machine > settings > fwd.repetitions 2. Enter a value. Possible entries: 0: No attempt is made to repeat message forwarding. 1 to 9: Depending on the entry, message forwarding may be repeated 1 to 9 times.
Answering Machine local Data Exchange Transferring Data from PC to SD Card Data Exchange COMfortel Set can be used to transfer data, for example, recorded announcements, from the SD card to a PC or, in the other direction, from a PC to an SD card. If the SD card is inserted into the SD slot on the telephone, a directory structure is automatically created on the SD card. The root directory of this directory structure is named CF1400.
Answering Machine local Data Exchange Transferring Data from SD Card to PC Note: You can also transfer multiple files/directories to the SD card at the same time. If you let the cursor hover over a file for a few seconds, a tool tip automatically opens with information about the corresponding file. If you would like to listen to an announcement or recording stored on the PC on the loudspeaker, select the corresponding audio file (*.wav) and click . 3.
Answering Machine local Data Exchange Deleting Data from SD Card/PC a) Click Yes. The directory structure on the SD card is read out and then displayed under SD card. 2. Select the file or the directory in the directory tree under SD card that you would like to transfer to the PC. Note: You can also transfer multiple files/directories to the PC at the same time. If you let the cursor hover over a file for a few seconds, a tool tip automatically opens with information about the corresponding file.
Answering Machine local Data Exchange Selecting Another Telephone for Data Exchange You would like to delete data that is saved on your SD card or PC. Proceed as described in the following. 1. Open the page Answering machine > Data exchange. When you open this page for the first time, a dialogue for reading out the directory structure on the SD card opens. a) Click Yes. The directory structure on the SD card is read out and then displayed under SD card. 2.
Answering Machine local Data Exchange Saving Standard Announcements on Telephone 2. Click . The Connection routes dialogue opens with the devices connected via the interface configured above. 3. Select the telephone that you would like to use to carry out the data exchange and click OK. The PIN entry dialogue opens. Note: Access to the telephone is only possible via the 6-digit PIN assigned in the PBX.
Answering Machine local Data Exchange Saving Standard Announcements on Telephone 3. Click the national flag for the desired language located next to one of the following options: German standard announcements: German standard announcements are saved on the telephone. English standard announcements: English standard announcements are saved on the telephone. Italian standard announcements: Italian standard announcements are saved on the telephone.
Voice Mailboxes of the PBX Voice Mailboxes of the PBX This section describes how to configure and operate voice mailboxes. Moreover, it shows you how to record announcements, execute remote access, and forward messages, e.g. to a substitute.
Voice Mailboxes of the PBX Voice Mailbox Opening the Message List of the Voice Mailbox Voice Mailbox A voice mailbox which is assigned to the telephone or to a group can be operated like a local answering machine. It saves the voice messages for an individual subscriber or a group and can be queried any time by the subscriber or the members of the group. Voice messages and announcements are not stored in the telephone but in the PBX (in contrast to a local answering machine).
Voice Mailboxes of the PBX Voice Mailbox Opening the Message List of the Voice Mailbox To open the message list of the voice mailbox, press the function key configured for it or press the menu key to open the menu Voice mailbox > functions > VMB open. Alternatively, proceed as described below. 1. Press the message key. The available lists are displayed. To the left next to the selection of lists, the respective numbers of existing recordings and calls are displayed. 2.
Voice Mailboxes of the PBX Voice Mailbox Listening to Recordings new message older message already played back Note: The new recordings are automatically replayed in sequence after the voice mailbox is opened. The latest recording is replayed first. 3. Select one of the following options: Deletes the displayed recording. If you press this key for a longer period of time, all messages from the message list will be deleted. Starts the replay of the recording. Interrupts the replay of the recording.
Voice Mailboxes of the PBX Voice Mailbox Dialling from the Message List of the Voice Mailbox Note: You can also pick-up the receiver to prevent others present from listening. The recording is replayed. 4. Select one of the following options: Deletes the displayed recording. If you press this key for a longer period of time, all messages from the message list will be deleted. Starts the replay of the recording. Interrupts the replay of the recording.
Voice Mailboxes of the PBX Voice Mailbox Configuring and Operating the Function Key to Open the Voice Mailbox A callback can only be made if the number of the caller has been transferred. 4. Pick up the receiver or press the hook key. The subscriber is called. Note: If you would like to exit the menu without dialling the number displayed, hang up the receiver or press the Home key.
Voice Mailboxes of the PBX Voice Mailbox Configuring and Operating the Function Key to Open the Voice Mailbox LED signalling on the key (for defined key assignment): Red A new message is being recorded. The call can be accepted by picking up the receiver. Yellow (blinking) The voice mailbox is full. Yellow The fill level of the voice mailbox has exceeded the warning limit. Green (blinking) There are new messages in the voice mailbox.
Voice Mailboxes of the PBX Voice Mailbox Configuring and Operating the Function Key to Open the Voice Mailbox Clicking automatically enters the default name in the entry field. Note: The key name is used for printing the label. Further steps: – Save your configuration before closing. Using COMfortel Set to Configure the Function Key for Defined Opening of the Message List of a Voice Mailbox Requirements: – Voice mailbox which is configured in the PBX and assigned to it 1.
Voice Mailboxes of the PBX Voice Mailbox Configuring and Operating the Function Key to Open the Voice Mailbox Using the Telephone to Configure the Function Key for Opening of the Message List of a Voice Mailbox Requirements: – Voice mailbox which is configured in the PBX and assigned to it 1. Press the menu key and open the define keys menu. 2. Press the function key that you would like to assign. 3. Select one of the following options: First level: Keys are assigned on the first key level.
Voice Mailboxes of the PBX Readiness Switching Readiness On/Off Readiness To enable the voice mailbox to accept calls and record messages, readiness must be enabled. Switching Readiness On/Off Note:You can also switch readiness on and off via remote access. Switching on/off can be done as follows: • Using the telephone Requirements: – Voice mailbox which is configured in the PBX and assigned to it In order to switch readiness on or off, press the function key configured for readiness.
Voice Mailboxes of the PBX Readiness Configuring and Operating the Function Key for Readiness LED signalling on the key: Green Readiness is enabled. Yellow The readiness of at least one voice mailbox has been switched off (only in case of general assignment). The readiness of the box is switched on, but the permanent configuration is inactive (only in case of defined assignment). Off Readiness is disabled.
Voice Mailboxes of the PBX Readiness Configuring and Operating the Function Key for Readiness Further steps: – Save your configuration before closing. Using COMfortel Set to Configure the Function Key for Readiness (Defined) Requirements: – Voice mailbox which is configured in the PBX and assigned to it 1. Open the page function keys > assign function keys. 2. Click one of the following tabs: Level 1: Keys are assigned on the first key level. Level 2: Keys are assigned on the second key level. 3.
Voice Mailboxes of the PBX Readiness Configuring and Operating the Function Key for Readiness Using the Telephone to Configure the Function Key for Readiness Requirements: – Voice mailbox which is configured in the PBX and assigned to it 1. Press the menu key and open the define keys menu. 2. Press the function key that you would like to assign. 3. Select one of the following options: First level: Keys are assigned on the first key level. Second level: Keys are assigned on the second key level.
Voice Mailboxes of the PBX Configuration-Dependent Control Switching the Configuration-Dependent Control On/Off Configuration-Dependent Control The readiness of the voice mailbox be switched on permanently. In addition, however, there are alternative options. With the help of configuration-dependent control, the voice mailbox can be switched via the PBX configurations, e. g. day-night switching.
Voice Mailboxes of the PBX Configuration-Dependent Control Configuring and Operating the Function Key for Configuration-Dependent Control LED signalling on the key: Green Configuration-dependent control is enabled. The permanent configuration is inactive. Off Configuration-dependent control is disabled. The permanent configuration is active.
Voice Mailboxes of the PBX Configuration-Dependent Control Configuring and Operating the Function Key for Configuration-Dependent Control Further steps: – Save your configuration before closing. Using COMfortel Set to Configure the Function Key for Configuration-Dependent Control (Defined) Requirements: – Voice mailbox which is configured in the PBX and assigned to it – Configurations made in the PBX 1. Open the page function keys > assign function keys. 2.
Voice Mailboxes of the PBX Configuration-Dependent Control Configuring and Operating the Function Key for Configuration-Dependent Control Using the Telephone to Configure the Function Key for Configuration-Dependent Control Requirements: – Voice mailbox which is configured in the PBX and assigned to it – Configurations made in the PBX 1. Press the menu key and open the define keys menu. 2. Press the function key that you would like to assign. 3.
Voice Mailboxes of the PBX Voice Memos Configuring and Operating the Function Key for Recording Voice Memos Voice Memos You can use the voice mailbox to save your own voice memos. Up to 250 voice memos including date, time, and length of the recording can be saved in the voice mailbox. The recordings are numbered consecutively, with the last/latest recording assigned the number 1. You can listen to, edit, and delete voice memos like any other messages.
Voice Mailboxes of the PBX Voice Memos Configuring and Operating the Function Key for Recording Voice Memos 4. Select the voice mailbox - voice memo function. The current settings for assigning the key are displayed. 5. In the Number entry field, enter the number of the voice mailbox where you wish to record the voice memos. 6. In the key name entry field, enter a name for the key. Possible entries: Up to 16 digits Digits and characters Clicking automatically enters the default name in the entry field.
Voice Mailboxes of the PBX Distribution of Messages Configuring and Operating the Function Key for Distributing Messages Distribution of Messages The messages in a voice mailbox can be distributed to other voice mailboxes. Configuring and Operating the Function Key for Distributing Messages Press the generally assigned key after calling a voice mailbox to distribute messages to another voice mailbox, which remains to be selected.
Voice Mailboxes of the PBX Distribution of Messages Configuring and Operating the Function Key for Distributing Messages 5. In the key name entry field, enter a name for the key. Possible entries: Up to 16 digits Digits and characters Clicking automatically enters the default name in the entry field. Note: The key name is used for printing the label. Further steps: – Save your configuration before closing.
Voice Mailboxes of the PBX Distribution of Messages Configuring and Operating the Function Key for Distributing Messages move: Press the key to move messages. The messages in the voice mailbox will be deleted. copy: Press the key to copy messages. The messages in the voice mailbox remain unchanged. 7. In the key name entry field, enter a name for the key. Possible entries: Up to 16 digits Digits and characters Clicking automatically enters the default name in the entry field.
Voice Mailboxes of the PBX Distribution of Messages Configuring and Operating the Function Key for Distributing Messages 7. Tap on and enter a name. 8. Select whether you want to copy or move the message. Tap on between the two modes. to switch over move: Press the key to move messages. The messages in the voice mailbox will be deleted. copy: Press the key to copy messages. The messages in the voice mailbox remain unchanged. 9. Tap on . COMfortel 1400 - Firmware Version 1.4 - COMfortel Set V3.
Voice Mailboxes of the PBX Announcements Create a New Announcement Announcements For each assigned voice mailbox you can record announcements using the telephone. You can replay, edit, and delete your own announcements. In addition to the standard announcement from the voice files, maximally 10 own announcements can be stored per voice mailbox.
Voice Mailboxes of the PBX Announcements Edit an Existing Announcement Recordings with a recording time shorter than 3 seconds are discarded by the telephone. 10. Tap on to save the recorded announcement in the announcement list. Note: If you would like to switch on the announcement for the call acceptance of the voice mailbox, tap on . By switching on another announcement of the list or by tapping on you can switch off the announcement for the call acceptance of the voice mailbox.
Voice Mailboxes of the PBX Announcements Delete an Existing Announcement 9. Tap on next to end of recording to end recording the announcement. Note: You have the option of listening to the announcement that you have recorded (by selecting the option). Recordings with a recording time shorter than 3 seconds are discarded by the telephone. 10. Tap on to save the recorded announcement in the announcement list.
Voice Mailboxes of the PBX Announcements Switching the Call Information On/Off for New Messages Switching the Call Information On/Off for New Messages If call information is switched on for a new message, the subscriber will be informed when the call was received before the message is replayed. Switching on/off can be done as follows: • Using the telephone Requirements: – Voice mailbox which is configured in the PBX and assigned to it 1.
Voice Mailboxes of the PBX Announcements Switching the Separator Tone On/Off for New Messages 3. Tap on 424 . COMfortel 1400 - Firmware Version 1.4 - COMfortel Set V3.
Voice Mailboxes of the PBX Remote Access Executing Remote Access Remote Access Remote access is used to access and operate the voice mailbox from an internal telephone or from an external telephone. Executing Remote Access Performing this procedure can be carried out as follows: • Using a character string on an external telephone • Using a character string on the internal telephone Requirements: – Voice mailbox which is configured in the PBX 1. Call the voice mailbox. The voice mailbox accepts the call.
Voice Mailboxes of the PBX Remote Access Switching Remote Access On/Off 8: Ends replay. * 10: Disables the voice mailbox. * 11: Enables the voice mailbox. * 20: Permits recording and exchanging announcements. Note: The default announcement and your own announcements, if any have been recorded, will be played back. The following functions are available while your own announcements are being played back: # selects the currently heard announcement as active announcement. 4 jumps to the previous announcement.
Voice Mailboxes of the PBX Remote Access Configuring and Operating the Function Key for Remote Access – Voice mailbox which is configured in the PBX and assigned to it In order to switch remote access to the voice mailbox on or off, press the function key configured for remote access. Alternatively, proceed as described below. 1. Press the menu key and open the voice mailbox > functions > VMB remote access menu. 2. Select a voice mailbox from the list. 3.
Voice Mailboxes of the PBX Remote Access Configuring and Operating the Function Key for Remote Access Using COMfortel Set to Configure the Function Key for General Remote Access Requirements: – Voice mailbox which is configured in the PBX and assigned to it 1. Open the page function keys > assign function keys. 2. Click one of the following tabs: Level 1: Keys are assigned on the first key level. Level 2: Keys are assigned on the second key level. 3. Right-click the function key you want to assign.
Voice Mailboxes of the PBX Remote Access Configuring and Operating the Function Key for Remote Access A function selection dialogue opens. 4. Select the voice mailbox - remote access defined function. The current settings for assigning the key are displayed. 5. In the Number entry field, enter the number of the voice mailbox which is to be switched via the function key. 6. In the kind of switching list field, select one of the following options: switch off: Press the key to disable the remote access.
Voice Mailboxes of the PBX Remote Access Configuring and Operating the Function Key for Remote Access 5. Select the kind of key. Tap on to switch over between the different kinds of keys. general: Press the key to enable the remote access. (No other action is required.) defined: Press the key to configure remote access for a selected voice mailbox. 6. Tap on and select a voice mailbox from the list. 7. Tap on and enter a name. 8. Only when the kind of key defined has been selected.
Voice Mailboxes of the PBX Message Forwarding Switching Message Forwarding On/Off Message Forwarding Message forwarding enables the voice mailbox to notify you of new messages.
Voice Mailboxes of the PBX Message Forwarding Configuring and Operating the Function Key for Message Forwarding LED signalling on the key: Green Message forwarding is enabled. Yellow The message forwarding for at least one voice mailbox has been switched off (only in case of general assignment). Off Message forwarding is disabled.
Voice Mailboxes of the PBX Message Forwarding Configuring and Operating the Function Key for Message Forwarding Further steps: – Save your configuration before closing. Using COMfortel Set to Configure the Function Key for Defined Message Forwarding Requirements: – Voice mailbox which is configured in the PBX and assigned to it – The destination for message forwarding of the voice mailbox configured in the PBX 1. Open the page function keys > assign function keys. 2.
Voice Mailboxes of the PBX Message Forwarding Configuring and Operating the Function Key for Message Forwarding Using the Telephone to Configure the Function Key for Message Forwarding Requirements: – Voice mailbox which is configured in the PBX and assigned to it – The destination for message forwarding of the voice mailbox configured in the PBX 1. Press the menu key and open the define keys menu. 2. Press the function key that you would like to assign. 3.
Voice Mailboxes of the PBX Substitute Function Switching the Substitute Function On/Off Substitute Function If the substitute function is switched on, the caller can be connected with the substitute instead of leaving a message on the voice mailbox. For this purpose, the caller dials "1" during the announcement or recording phase. You have to include this information ("You can reach my substitute by dialling the digit 1...") into the announcement yourself by recording it via an own announcement.
Voice Mailboxes of the PBX Substitute Function Configuring and Operating the Function Key for the Substitute Function Important: Enter telephone numbers exactly as when dialling, for example, always enter external telephone numbers with a leading exchange line access number "0". (exception: direct exchange access). 5. Tap on .
Voice Mailboxes of the PBX Substitute Function Configuring and Operating the Function Key for the Substitute Function Level 1: Keys are assigned on the first key level. Level 2: Keys are assigned on the second key level. 3. Right-click the function key you want to assign. A function selection dialogue opens. 4. Select the voice mailbox - substitute function. The current settings for assigning the key are displayed. 5. In the key name entry field, enter a name for the key.
Voice Mailboxes of the PBX Substitute Function Configuring and Operating the Function Key for the Substitute Function 5. In the Number entry field, enter the number of the voice mailbox for which you want to configure this function. 6. In the kind of switching list field, select one of the following options: switch off: Press the key to disable the substitute function. switch on: Press the key to enable the substitute function. switch over: Press the key to switch the substitute function on or off. 7.
Voice Mailboxes of the PBX Substitute Function Configuring and Operating the Function Key for the Substitute Function 4. Select the VMB substitute function. 5. Select the kind of key. Tap on to switch over between the different kinds of keys. general: Press the key to enable the substitute function. (No other action is required.) defined: Press the key to configure the substitute function for a selected voice mailbox. 6. Tap on and select a voice mailbox from the list. 7. Tap on and enter a name. 8.
Settings Settings This section describes how to configure and manage your telephone. Topics – Identification (page 441) – Protection from Unauthorised Access (page 443) – Display and Backlight (page 448) – Call Signalling (page 459) – Ringtones (page 466) – Call Charges (page 471) – Receiver and Headset (page 473) – Menu and Function Keys (page 478) 440 COMfortel 1400 - Firmware Version 1.4 - COMfortel Set V3.
Settings Identification Configuring MSN Identification The telephone must be uniquely identified on the PBX. Configuring MSN In order for the PBX to identify the telephone, the internal telephone number (MSN) for the telephone must be entered. The configuration can be made as follows: • Using the configuration manager • Using the telephone Using COMfortel Set to Configure MSN 1. Open the page Settings/functions > Basic settings. 2. In the Internal number, enter the internal telephone number (MSN).
Settings Identification Configuring MSN Important: Use each of the internal subscriber telephone numbers for only one of the devices. 3. Tap on 442 . COMfortel 1400 - Firmware Version 1.4 - COMfortel Set V3.
Settings Protection from Unauthorised Access Configuring User PIN Protection from Unauthorised Access In order to prevent important settings from being changed accidentally or by unauthorised people, the telephone can be protected from unauthorised access.
Settings Protection from Unauthorised Access Configuring a Function Lock Configuring a Function Lock The functions available in the function menu and key definition menu can be blocked from unauthorised use. The display of these restricted functions in the selection list requires entering the corresponding PIN after selecting additional at the end of the selection list. Note: A function key defined with a restricted function cannot be used with out entering a PIN.
Settings Protection from Unauthorised Access Configuring Settings Lock – Save your configuration before closing. Using the Telephone to Configure the Function Lock 1. Press the menu key and open the menu settings > blocking > additional > function lock. Note: After selecting additional follows entering of the corresponding PIN. The symbol indicates no blocking. The symbol indicates that guests are blocked. The symbol indicates that guests and users are blocked.
Settings Protection from Unauthorised Access Configuring Settings Lock • Using COMfortel Set • Using the telephone Using COMfortel Set to Configure the Settings Lock 1. Open the page Settings/functions > Restrictions. 2. Click the Telephone menu settings tab. 3. Select one of the following options for the setting to be blocked. No restrictions: The setting is not blocked. Guests: Blocks the setting in question from guests. Guests + users: Blocks the setting in question from guests and users.
Settings Protection from Unauthorised Access Configuring Settings Lock The symbol indicates that guests and users are blocked. The symbol indicates that guests, users and sub-administrators are blocked. 2. Select the setting to be blocked. The menu for blocking the selected setting is opened. 3. Enable one of the following options: Sub Admin: Blocks the setting in question from guests, users and sub-administrators. user: Blocks the setting in question from guests and users.
Settings Display and Backlight Configuring Language on Telephone Display and Backlight Configuring Language on Telephone This setting specifies the language used on the telephone display. The configuration can be made as follows: • Using COMfortel Set • Using the telephone Using COMfortel Set to Configure the Language on the Telephone 1. Open the page Settings/functions > Basic settings. 2. Select the desired language in the Display language list field.
Settings Display and Backlight Configuring Brightness • Using COMfortel Set • Using the telephone Using COMfortel Set to Configure the Display Backlight 1. Open the page Settings/functions > Display. 2. In the Display backlight list field, select one of the following options: automatically: As soon as a key is pressed, the receiver is picked up or the telephone is called, the backlight is switched on (brightness max.) and remains in this state afterwards for short transitional period.
Settings Display and Backlight Switching the Inverse Display View On/Off • Using the telephone Requirements: – Enabled display backlight 1. Press the menu key and open the menu settings > display > brightness (min). 2. Tap on and to configure the desired basic brightness on the display while the telephone is in the idle state. 3. Tap on . 4. Select brightness (max.). 5. Tap on and during operation. 6. Tap on to configure the desired brightness on the display for calls .
Settings Display and Backlight Configuring Time Format Using the Telephone to Switch Inverse Display View On/Off 1. Press the menu key and open the menu settings > display > inverse view. 2. Select or clear the inverse view check box. Enables the inverse display view function on the display. Disables the inverse display view function on the display. 3. Tap on . Configuring Time Format This setting specifies the format in which time is depicted on the display.
Settings Display and Backlight Configuring Date Format HH:MM: Selects the time format in the order of hour, minute separated by a colon. HH.MM: Selects the time format in the order of hour, minute separated by a point. Configuring Date Format The date format selected here is displayed, for example, in the caller and calls lists. The configuration can be made as follows: • Using COMfortel Set • Using the telephone Using COMfortel Set to Configure the Date Format 1.
Settings Display and Backlight Calibrating the Touchscreen DD.MM.YY: Selects the date format in the order of day, month, year separated by points. DD/MM/YY: Selects the date format in the order of day, month, year separated by slashes. DD-MM-YY: Selects the date format in the order of day, month, year separated by hyphens. YY-MM-DD: Selects the date format in the order of year, month, day separated by hyphens.
Settings Display and Backlight Select Wallpaper – For your own wallpapers: An SD card with *.jpg files in the CF1400\PICTURES directory inserted in the SD slot 1. Press the menu key and open the menu settings > display > wallpaper. 2. Tap on or to select the desired wallpaper. 3. Tap on to accept the selection. Transferring Wallpapers from PC to SD Card You can add your own wallpapers to the selection already included in the factory settings. Pictures in the *.
Settings Display and Backlight Select Wallpaper 4. Click . The data is transferred to the SD card. Transferring Wallpapers from SD Card to PC The transmission can be carried out as follows: • Using COMfortel Set Requirements: – SD card inserted into slot You would like to transfer a wallpaper saved on the SD card on your telephone to your PC. Proceed as described in the following. Note: Please bear in mind that the wallpapers supplied by Auerswald in the factory settings are protected by licences. 1.
Settings Display and Backlight Select Wallpaper If you would like to create a new directory in the directory tree under PC, click . If you would like to select a different root directory in the directory tree under PC, click . Select the desired directory and click Open (this text is dependent on the operating system used). 4. Click . The data is transferred to the PC.
Settings Casing LED Configuring the Casing LED Casing LED Configuring the Casing LED The casing LED provides information about the telephone's operating mode and missed calls. If you find the LED signalling disruptive or bothersome, it can be switched off. A variety of settings are possible: LED Signalling during Configuration: Show Alerting, Calls and Entries in the Caller List Red The telephone is on a call. Red (blinking) New entries in the caller list are present.
Settings Casing LED Configuring the Casing LED 2. In the list Casing LED, select one of the following options: Show Alerting, Calls and Entries in the Caller List: Indicates alerting, calls and entries in the caller list. Show Alerting and Calls: Indicates alerting and calls. LED always off: Switches off LED signalling. Further steps: – Save your configuration before closing. Using the Telephone to Configure the Casing LED 1. Press the menu key and open the menu settings > signalling > message LED. 2.
Settings Call Signalling Switching Ring Signal On/Off Call Signalling The system telephone can signal incoming calls as follows: • Ring signal (the telephone rings with a configured ringtone) • Display message (text) • Display backlight • Display backlight with flashing signal Switching Ring Signal On/Off If the ring signal is enabled, calls are acoustically signalled by a ring signal. If you don't want your environment to be disturbed by the ringer on the telephone, you can switch off the ring signal.
Settings Call Signalling Configuring and Operating Function Key for Ring Signal 2. Press the function key that you would like to define. 3. Select one of the following options: first level: Keys are defined on the first key level. second level: Keys are defined on the second key level. The list of available functions is displayed. 4. Select the ringer tone function. The current settings for defining the key are shown on the display. 5. Select the kind of switching. Tap on switching.
Settings Call Signalling Configuring and Operating Function Key for Ring Signal Using COMfortel Set to Configure the Function Key for Ring Signal 1. Open the page Function keys > Assign function keys. 2. Click one of the following tabs: Level 1: Keys are defined on the first key level. Level 2: Keys are defined on the second key level. 3. Right-click the function key you want to assign. A function selection dialogue opens. 4. Select the Ring signal function.
Settings Call Signalling Switching Flashing Display Backlight for Call Signalling On/Off first level: Keys are defined on the first key level. second level: Keys are defined on the second key level. The list of available functions is displayed. 4. Select the ringer tone function. The current settings for defining the key are shown on the display. 5. Select the kind of switching. Tap on switching. to switch over between the different kinds of switch off: Press the key to disable the ring signal.
Settings Call Signalling Configuring and Operating Function Key for Call Signalling by Flashing Display Backlight Enables call signalling by a flashing display backlight. Disables call signalling by a flashing display backlight. Further steps: – Save your configuration before closing. Using the Telephone to Switch Call Signalling by Flashing Display Backlight On/Off 1. Press the menu key and open the menu functions > call signal/light. 2.
Settings Call Signalling Configuring and Operating Function Key for Call Signalling by Flashing Display Backlight 2. Click one of the following tabs: Level 1: Keys are defined on the first key level. Level 2: Keys are defined on the second key level. 3. Right-click the function key you want to assign. A function selection dialogue opens. 4. Select the Call signal/light function. The current settings for defining the key are displayed. 5.
Settings Call Signalling Configuring and Operating Function Key for Call Signalling by Flashing Display Backlight first level: Keys are defined on the first key level. second level: Keys are defined on the second key level. The list of available functions is displayed. 4. Select the call signal/light function. The current settings for defining the key are shown on the display. 5. Select the kind of switching. Tap on switching.
Settings Ringtones Determining Different Types of Calls Ringtones Determining Different Types of Calls There are 20 different ringtones available to differentiate between types of calls. You can use COMfortel Set Answering machine > Data exchange to add additional audio files (*.wav) to these ringtones. The ringtones can be assigned to different kinds of calls, callers or call targets. You can make the assignments depending on what information you think is the most important.
Settings Ringtones Determining Different Types of Calls • If you would like to be notified, using different ringtones, which of your groups is being called by the caller, configure the corresponding settings using COMfortel Set. As external, internal and door terminal calls can be affected by more than one of these four settings, these types of calls are signaled based on a predetermined sequence (priority list). When this is done, the caller is always identified first.
Settings Ringtones Configuring Ringtones Configuring Ringtones You have the option of assigning the several call types each a specific ringtone using the telephone. In addition to making call type-dependent assignments, COMfortel Set can also be used to configure which ringtone to assign to each of 10 separate external telephone numbers or groups depending on the number.
Settings Ringtones Changing Ringer Volume Automatically 2. Click the Ringtones (number-dependent) tab. 3. In the Group number 1 to Group number 10 entry field, enter the telephone numbers of the group and select the desired ringtone from the list field. 4. In the External telephone numbers 1 to External telephone numbers 10 entry field, enter each of your external telephone numbers and select the desired ringtone in the list field.
Settings Ringtones Changing Ringer Volume Automatically • Using COMfortel Set • Using the telephone Using COMfortel Set to Change Ringer Volume Automatically 1. Open the page Settings/functions > Signalling/ringer. 2. Under Automatic change of the ringer volume, select one of the following options: Constant ringer volume: Selects a steady volume during the entire calling phase. Increase the ringer volume automatically: Selects an automatic increase in the volume during the calling phase.
Settings Call Charges Configuring Currency Call Charges To calculate call charges, the currency of the country as well as the cost per call unit must be configured in COMfortel Set. Configuring Currency The configuration can be made as follows: • Using COMfortel Set 1. Open the page Settings/functions > Basic settings. 2. In the Currency (max. 3 characters) entry field, enter the currency for the charge function on the telephone that should be used.
Settings Call Charges Configuring Cost per Call Unit derstandings might occur regarding final invoice because the value configured in the PBX is used for calculating the cost of calls. Further steps: – Save your configuration before closing. 472 COMfortel 1400 - Firmware Version 1.4 - COMfortel Set V3.
Settings Receiver and Headset Adjusting Receiver Volume Receiver and Headset Adjusting Receiver Volume Whenever necessary, the microphone volume of the receiver can be increased or decreased. The adjustment can be done as follows: • Using the telephone 1. Press the menu key and open the menu settings > def. settings > receiver volume. 2. Tap on and 3. Tap on . to configure the desired microphone volume.
Settings Receiver and Headset Configuring and Operating Function Key for Headset Operation Further steps: – If required, switch the automatic call acceptance on. Configuring and Operating Function Key for Headset Operation Press the key to switch headset operation on or off or to switch it over. In addition, when functions are defined on the first key level, the status of the function is indicated by the corresponding LED. LED signalling on the key: Green Headset operation is enabled.
Settings Receiver and Headset Switching Headset Ringing On/Off 6. In the Key name entry field, enter a name for the key. Possible entries: Up to 16 digits Digits and characters Clicking automatically enters the default name in the entry field. Note: The key name is used for printing the label. Further steps: – Save your configuration before closing. Using the Telephone to Configure the Function Key for Headset Operation 1. Press the menu key and open the define keys menu. 2.
Settings Receiver and Headset Switching Headset Ringing On/Off 1. Ringing through the loud speaker (as for receiver operation) 2. Ringing through the loud speaker + a short attention tone on the headset 3. Short attention tone on the headset For the second and third operating mode, headset ringing must be switched on as described here. For the third operating mode, the ringer must also be switched off.
Settings Receiver and Headset Adjusting Headset Volume Adjusting Headset Volume Whenever necessary, the headset volume can be used to adjust the microphone amplifier on the connected headset upwards (if your communication partner cannot understand you) or downwards (if speech is distorted). The adjustment can be done as follows: • Using the telephone 1. Press the menu key and open the menu settings > headset > headset volume. 2. Tap on and 3. Tap on . to configure the desired microphone volume.
Settings Menu and Function Keys Restricting Menu Selection Menu and Function Keys Restricting Menu Selection You can adapt the function menu to your own needs. If you would like to only use some of the functions available, you can hide the remaining functions in order to shorten the menu selection. Hiding applies only to the function menu. If the functions in question are also available over a different path, for example, via the key definition menu or an already defined key, this remains available.
Settings Menu and Function Keys Configuring and Operating Function Key for Shift Using COMfortel Set to Configure Accessibility of Second Key Level 1. Open the page Settings/functions > User settings. 2. Select or clear the Second-level function via double keypress check box. Enables pressing the key twice to access the second level. Disables pressing the key twice to access the second level. Further steps: – Save your configuration before closing.
Settings Menu and Function Keys Configuring and Operating Function Key for Shift Using COMfortel Set to Configure the Function Key for Shift 1. Open the page Function keys > Assign function keys. 2. Click Level 1. Important: Configuring this function is only possible on the first level. The second level is then blocked. If a function has been assigned to the second level, it is deleted. 3. Right-click the function key you want to assign. A function selection dialogue opens. 4. Select the Shift function.
Settings Menu and Function Keys Exchanging or Moving Function Keys The list of available functions is displayed. 4. Select the shift function. The current settings for defining the key are shown on the display. 5. Tap on . Exchanging or Moving Function Keys The definition of individual function keys can be exchanged or moved. The exchanging/moving procedure can be carried out as follows: • Using COMfortel Set 1. Open the page Function keys > Exchange/move. 2.
Service and Maintenance Service and Maintenance This section describes useful service functions, among other things. This includes deleting, saving and restoring data in the case of a malfunction and the need to exchange the telephone or PBX.
Service and Maintenance Firmware Update Firmware Update Variants Firmware Update When firmware is updated, errors are corrected and new features are installed. To do this, the device establishes a connection to a server in order to download the most current firmware (the device settings remain intact). Except for the charges for the required server connection, the update is free of charge. Firmware Update Variants There are various options for carrying out a firmware update.
Service and Maintenance Firmware Update Initiating Manual Firmware Update – Knowledge of the required PIN – The firmware file (*.rom) saved on the hard drive Note: You can find the required firmware file on the Internet (see www.auerswald.de under Service > Products > COMfortel 1200/1400/ 1600/2600 > Download). 1. Open the menu Service > Write firmware into the telephone.... A file selection dialogue opens. 2. Select the firmware file (*.
Service and Maintenance Firmware Update Initiating Instant Firmware Update via Update Server Initiating Instant Firmware Update via Update Server Important: Only available for operation on the PBXs COMpact 3000 analogue/ISDN/VoIP, COMpact 5010 VoIP, COMpact 5020 VoIP, COMpact 5000/R and COMmander 6000/R/RX. On the other PBXs a manual firmware update can be performed instead.
Service and Maintenance Firmware Update Distributing Firmware Distributing Firmware A new version of firmware can be distributed from a system telephone to all of the other system telephones COMfortel 1200/1400/1600/2600 connected to the PBX. The distribution can be carried out as follows: • Using the telephone Requirements: – Existing new firmware on the distributing system telephone 1. Press the menu key and open the menu settings > synchronisation > distr. firmware > immediately.
Service and Maintenance Firmware Update Saving Firmware as File on PC The PIN entry dialogue opens. Note: For operation on the PBXs COMpact 3000 analogue/ISDN/VoIP, COMpact 5010 VoIP, COMpact 5020 VoIP, COMpact 5000/R and COMmander 6000/R/RX access to the telephone is only possible via the 6digit PIN assigned in the PBX. You need to first select which PIN you would like to enter based on the authority level: the Admin PIN, one of the subadmin PINs or the user PIN that belongs to the telephone. 5.
Service and Maintenance Data Backup Data Backup on PC Data Backup During a data backup, a backup file is created either automatically or manually. This file contains the configuration and/or other data and settings for the telephone. The areas to be backed up can be configured separately. Data Backup on PC During data backup on a PC, a backup file containing telephone data is created and saved on the PC using COMfortel Set.
Service and Maintenance Data Backup Data Backup on PC 1. Open the menu Service > Create backup file.... The Connection routes dialogue with the devices connected via the interface configured above opens. 2. Select the telephone whose firmware you would like to read out and click OK. The PIN entry dialogue opens.
Service and Maintenance Data Backup Data Backup on PC 3. Select the telephone on which you would like to save the backup file and click OK. The PIN entry dialogue opens. Note: For operation on the PBXs COMpact 3000 analogue/ISDN/VoIP, COMpact 5010 VoIP, COMpact 5020 VoIP, COMpact 5000/R and COMmander 6000/R/RX, saving a backup file is only possible using the 6digit admin PIN assigned in the PBX. 4. Enter the associated PIN and click OK. A dialogue for selecting the data to be transferred opens. 5.
Service and Maintenance Data Backup Data Backup to SD Card Data Backup to SD Card Note: Data backup to the SD card is only possible on a COMfortel 1400 with an microSD/SDHC card inserted. The backup function can be used to either manually or automatically back up the telephone data on the telephone SD card. A maximum of 14 complete or partial backups can be saved on the SD card. If this number is exceeded, the oldest backup is overwritten.
Service and Maintenance Data Backup Data Backup to SD Card 3. Tap on . Backing up Current Data on SD Card The backup can be carried out as follows: • Using the telephone Requirements: – SD card inserted into slot • Press the menu key and open the menu settings > backup > CF1400 -> SD. The data is backed up in the BACKUP directory on the SD card. Saving SD Card Data Backups on Telephone The SD card data also contain the MSN. They can be saved on the telephone with or without the MSN.
Service and Maintenance Data Backup Data Backup to SD Card Switching Regular Automatic Data Backup On/Off If automatic data backup is switched on, data will be backed up every day at midnight (as soon as the telephone goes into the idle state). Switching this on/off can be done as follows: • Using the telephone Requirements: – SD card inserted into slot 1. Press the menu key and open the menu settings > Backup > automatic . 2. Select or clear the automatic check box. Enables automatic data backup.
Service and Maintenance Formatting SD Card Data Backup to SD Card Formatting SD Card The Formatting can be carried out as follows: • Using the telephone 1. Press the menu key and enter #206 via the keypad. 2. Tap on 494 to confirm the action. COMfortel 1400 - Firmware Version 1.4 - COMfortel Set V3.
Service and Maintenance Selecting a PBX Data Backup to SD Card Selecting a PBX The configuration of the telephone is dependent on the PBX that it is run on. In order to preconfigure a telephone for operation in another PBX (for example, for service calls), configure the system to be valid ahead of time. Ignore the error message and configure the desired presettings using the COMfortel Set.
Service and Maintenance Initiating PBX Synchronisation Data Backup to SD Card Initiating PBX Synchronisation If necessary, you can initiate a complete data synchronisation with the PBX. Initiation can be carried out as follows: • Using the telephone • Press the menu key and open the menu settings > synchronisation > sync. with PBX. Data synchronisation is performed with the PBX. 496 COMfortel 1400 - Firmware Version 1.4 - COMfortel Set V3.
Service and Maintenance Deleting Data Restoring Factory Setting Deleting Data You have the option of deleting individual pieces of data saved in the telephone. This includes resetting the telephone back to factory settings as well as deleting charges and personal data. Restoring Factory Setting The restoration can be carried out as follows: • Using the telephone 1. Press the menu key and enter #201 via the keypad. 2. Tap on to confirm the action.
Service and Maintenance Deleting Data Deleting Personal Data 2. Select one of the following options: most recent call: Deletes the charges of the last call. call charge total: Deletes all of the charges accumulated so far. 3. Tap on to confirm the action. Note: Neither the total charges recorded in the PBX nor the call data sets are affected by the delete operation. Deleting Personal Data You can delete your personal data, for example, telephone numbers, messages and settings based on the function.
Service and Maintenance Diagnostic Functions Performing Line Check (BERT) Diagnostic Functions Diagnostic functions can be used to carry out the following tests: • Line check (BERT) • Determining the services available in the PBX • Checking the quality of the SD card Performing Line Check (BERT) The line check can be carried out as follows: • Using the telephone Requirements: – Internal phone number (not used by any telephone) additionally configured in the PBX at the associated S0 port 1.
Service and Maintenance Diagnostic Functions Determining the services on the PBX changed for several PBXs (see instructions for the PBX). 4. Under MSN/name outb. enter the additionally configured internal telephone number. 5. Tap on . 6. Select one of the following options: 1 min: The line check (Bit Error Rate Test) is carried out in compliance with ITU-T o.150 and o.151 for one minute. 15 min: The line check (Bit Error Rate Test) is carried out in compliance with ITU-T o.150 and o.151 for 15 minutes.
Service and Maintenance Diagnostic Functions Checking Quality of SD Card The quality of the SD card is checked. COMfortel 1400 - Firmware Version 1.4 - COMfortel Set V3.
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Index Index 528 COMfortel 1400 - Firmware Version 1.4 - COMfortel Set V3.
Index A active communication partner, changing (splitting) ...................................................................... 92 announcement ................................................................................................................................. 420 call information on/off ............................................................................................................... 423 changing manually with key ................................................................
Index remote access ........................................................................................................................... 374 remote access toll saver .......................................................................................................... 377 remote access, configure ......................................................................................................... 375 remote access, executing ...................................................................
Index B backlight ........................................................................................................................................... 448 backup .............................................................................................................................................. 488 PC ............................................................................................................................................... 488 SD card ....................................
Index C calibration ......................................................................................................................................... 453 call ....................................................................................................................................................... 87 accepting ...................................................................................................................................... 74 call waiting, accepting .................
Index call deblocker (incoming) ................................................................................................................ 176 call deflection (call forwarding) ........................................................................................................ 75 call forwarding .................................................................................................................................. 258 external numbers ....................................................
Index during conference call .............................................................................................................. 100 call, incoming ..................................................................................................................................... 73 call, initiating ...................................................................................................................................... 80 answering machine list .....................................
Index COMfortel Set entry field ...................................................................................................................................... 65 exiting ............................................................................................................................................ 59 installation .................................................................................................................................... 60 interface, configuring .................
Index function key ................................................................................................................................ 228 manual ........................................................................................................................................ 228 configuration-dependent control function key ................................................................................................................................ 410 voice mailbox ...................
Index D data backup ...................................................................................................................................... 488 PC ............................................................................................................................................... 488 SD card ....................................................................................................................................... 491 data exchange .......................................
Index redialling ..................................................................................................................................... 128 telephone book .......................................................................................................................... 108 telephone number entry ............................................................................................................. 36 text entry ...................................................................
Index E energy consumption ......................................................................................................................... 27 entry field COMfortel Set .............................................................................................................................. 65 environmental notice ......................................................................................................................... 27 exchange line access, targeted initiating ...............
Index F factory setting .................................................................................................................................. 497 factory setting, resetting ......................................................................................................... 494, 497 factory settings ................................................................................................................................ 494 firmware distributing ......................................
Index hotel reception telephone ........................................................................................................ 213 hotel room telephone ................................................................................................................ 215 InterCom announcement ......................................................................................................... 218 InterCom handsfree .................................................................................
Index G group function .................................................................................................................................. 192 detailed information .................................................................................................................. 192 function key ................................................................................................................................ 194 logging out of all groups .........................................
Index H handsfree (InterCom) ..................................................................................................................... 217 function key ................................................................................................................................ 222 hands-free calling ............................................................................................................................ 101 headset call, making .............................................
Index I identification telephone .................................................................................................................................... 441 idle state menu option ................................................................................................................................. 33 symbol .......................................................................................................................................... 48 important information ..............
Index K key ....................................................................................................................................................... 29 LED ............................................................................................................................................... 29 key definition symbol .......................................................................................................................................... 51 key definition menu .........
Index L language, configuring ..................................................................................................................... 448 LED casing ........................................................................................................................................... 31 casing LED, configuring ........................................................................................................... 457 key .................................................................
Index M macro ................................................................................................................................................ 236 display presentation .................................................................................................................. 240 execution procedure ................................................................................................................. 236 function key .........................................................
Index function key ........................................................................................................................ 383, 431 on/off ........................................................................................................................................... 431 repetition ..................................................................................................................................... 389 target .......................................................
Index N navigation COMfortel Set .............................................................................................................................. 65 no response callback, initiating ........................................................................................................................ 85 COMfortel 1400 - Firmware Version 1.4 - COMfortel Set V3.
Index O operating instructions COMfortel Set .............................................................................................................................. 65 outgoing call display navigation ........................................................................................................................ 38 Outlook contact, importing (telephone book) .............................................................................. 125 output field COMfortel Set .........................
Index P PBX selecting ..................................................................................................................................... 495 service test ................................................................................................................................. 500 synchronisation ......................................................................................................................... 496 PC data backup ...............................................
Index Q query call ............................................................................................................................................ 90 both communication partners, connect .................................................................................... 93 call, ending ................................................................................................................................... 92 initiating ................................................................
Index R readiness .......................................................................................................................................... 333 function key ................................................................................................................................ 334 readiness voice mailbox ................................................................................................................. 406 function key .................................................
Index restriction function lock ............................................................................................................................... 444 settings lock ............................................................................................................................... 445 symbol .......................................................................................................................................... 53 restrictions .......................................
Index S safety information .............................................................................................................................. 18 scheduled call .................................................................................................................................. 291 accept as schedule reminder .................................................................................................. 294 call reminder, accepting ................................................
Index splitting ................................................................................................................................................ 92 active call, ending ........................................................................................................................ 92 active communication partner, transferring ............................................................................. 96 communication partners, connecting both .......................................
Index T targeted exchange line access ...................................................................................................... 179 function key ................................................................................................................ 182, 184, 186 targeted VoIP access point ............................................................................................................ 188 function key .........................................................................
Index text before answering function key ........................................................................................................................ 299, 302 variants ....................................................................................................................................... 298 text before answering for group on/off ...........................................................................................................................................
Index U user PIN, configuring ...................................................................................................................... 443 COMfortel 1400 - Firmware Version 1.4 - COMfortel Set V3.
Index V VIP number ...................................................................................................................................... 176 voice mailbox ................................................................................................................................... 398 announcement ........................................................................................................................... 420 announcement, creating .......................................
Index W waiting field attention tone ............................................................................................................................. 322 configuring ................................................................................................................................. 311 function key, external ................................................................................................................ 315 function key, internal ...................................
V01 04/2014
