User Guide

Doorbell Cam Installation Guide - Introduction
Before You Begin
Check Doorbell Chime Type
If your existing doorbell has a speaker, it's a digital chime. If it has a mechanical mechanism
(usually in the form of two pistons that strike metallic keys), it's a compatible mechanical chime.
You'll need to ensure that your doorbell is getting 16-24V from the transformer.
Read more about doorbell compatibility
Allow Time for Charging Doorbell Cam
As part of the installation and setup process, you’ll be asked to charge the Doorbell Cam’s
internal battery for 30 minutes after you’ve mounted it to your doorbell wiring. Please factor this
time into your planning.
Optimize Your Wireless Connection
For best performance, your Wi-Fi access point should be within 15-20ft of your door. Try to
ensure that your Wi-Fi access point is on the same floor and as close to your Doorbell Cam as
possible. If it is too far, the doorbell cam will not get a proper signal. Multiple stories or
brick/stone walls within your home may also contribute to signal interference.
Read more about improving your Wi-Fi performance
Be Aware of Your Installation Surface
Surfaces such as brick, concrete, cement siding and stucco will require a masonry bit for drilling.
Also note that certain surface types such as brick and stucco can cause Wi-Fi interference.
Stucco, for example, usually contains metal mesh wiring which can dramatically reduce the
strength of your Wi-Fi signal.