User's Manual
5
Aura Frame setup
Step one: download the app
Visit the Apple App Store or Google Play and
download the free Aura app. Search “Aura
Frames”, alternatively, you can go to
auraframes.com/app to download the app.
Tip: For iOS users, the app will only work if you have an
Apple device that runs iOS 12 or iPadOS 13. For Android
users, the app will only work if you have an Android
device running on Lollipop (5.0) or higher with Bluetooth
Low Energy (Bluetooth LE, BLE) capabilities.
Note: We encourage you to keep your Aura app updated
and to visit our online Help Center to learn more as new
features are added! auraframes.com/help
Step two: create an Aura account
Open the Aura app on your mobile device, to create your
Aura account enter your email, tap GET STARTED, on the
next screen input your name and password.
Tip: We recommend you use a strong, unique password
and take advantage of password tools available to you
such as Apple’s iCloud Keychain or other password
keepers of your choice.
If you are planning to invite multiple people to join
your frame, each person will need to create their own
Aura account. Please, DO NOT share accounts and/or
passwords.
Step three: unpack the Aura box
1. Remove the frame from the box.
2. Peel to remove “Happiness Starts Here” and “Touch
bar panel” protective labels.
3. Unpack power adapter. The power adapter supplied
with the frame is rated for 100240V. Frames sold
outside of the U.S. and Canada also contain a set of
country specic prongs.
Frame
Power adapter