Technical Support Manual

Auralog Inc.  3710 E. University Drive  Phoenix  AZ  85034  888.388.3535
Black Screen
TIP: MUST BE DONE WITH ADMINISTRATIVE PRIVILEGES!!
When the program starts up, you get a black or blank screen. The best way to fix
this is to re-install flash. The easiest way to reinstall flash is to goto the following
website and look for the ‘Get Adobe Flash Player’ link as seen below:
http://www.adobe.com
At the moment, adobe tries to install the Google toolbar as well which may cause
some pop-up blocker problems. Be sure to uncheck the box that says install
Google toolbar!
Click on the Install Now button.
After installation, log back into Tell Me More™
Main Menu