User Guide
9ENGLISH
TROUBLESHOOTING
2) With stubborn situations where the reverse function does not help, you may loosen the jammed
paper with shredder oil (cooking oil is acceptable, nothing aerosol). Start by drizzling oil into the
feed slot where the paper is jammed. Let it soak for about 30 minutes to completely saturate. Return
the shredder back to Auto-Onmode. Ifrequired,anindexcardorarigidsheetof
cardstock(oldgreetingcardorfoldedfilefolder)canbefedintotheshredderto
helppushthejammedpaperthrough.
Theshredderisconstantlyrunningwhilein“Auto(On)”mode.
1) It is possible that the activation sensor, which starts the shredder, has become blocked with paper.
Insert an index card or any rigid sheet of cardstock (old greeting card or folded file folder), directly
in the center of the feed slot, while applying force to help push the jammed paper through. This will
usually clear any paper blocking the activation sensor and feed entry.
2) The activation sensor is being triggered by dust, debris, or oil. A cotton swab may be
used to clean the sensor. DO NOT USE CANNED AIR. The activation sensor of the shredder is
located around the center of the feed entry.
Usethickpaperstockorgreeting
cardtopushthejamthrough