Instruction Manual

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TROUBLESHOOTING
Problem Possible Cause
Solution
Burners will not light
using the ignitor
Burners not assembled cor
rectly
See Step 9 - Install Burners of the Assembly Instructions
Not pausing long enough
before clicking the control
panel knob
When lighting the 1st (Leftmost) Burner, push-in and turn con
trol panel knob counter-clockwise until you feel resistance with
turning. Pause 4 seconds with knob still pushed in, then contin
ue turning knob counter-clockwise until a click is heard
No spark
Gas collector tab is bent (making too large or small of a gap
between electrode and tab). By hand, bend gas collector tab
back within a maximum of 3/16” gap to electrode. (See page 19
for illustration).
LP gas cylinder is empty
Take LP gas cylinder to licensed LP gas supplier to be refilled
Coupling nut is not fully con
nected to regulator
Tighten coupling nut by hand about one-half to three quarters
additional turn. Do not use tools.
Excess flow valve tripped in
regulator
Turn control knobs to “off position and turn LP gas cylinder
handle clockwise until it stops. Wait five minutes. Relight LP
gas grill.
Obstructions in burners
Clean burners (See Burner Maintenance in Care and
Maintenance section of this manual)
Electrodes and burners are
wet
Dry electrode with clean cloth
Wire is loose or disconnected
Reconnect the wire
Wire is shorting (sparking
between ignitor and elec
trode)
Replace ignitor wire/electrode assembly (Call the Customer
Service Department)
Burners will not light
using a match
Burners not assembled cor
rectly
See Step 9 - install Burners page of the Assembly instructions
LP gas cylinder is empty
Take LP gas cylinder to licensed LP gas supplier to be refilled
Excess flow valve tripped in
regulator
Turn control knobs to “off position and turn LP gas cylinder
handle clockwise until it stops. Wait five minutes. Relight LP
gas grill.
Coupling nut is not fully con
nected to regulator
Tighten coupling nut by hand about one-half to three quarters
Obstructions in burners
Clean burners (See Burner Maintenance in Care and
Maintenance section of this manual)
Low flame or low heat
Gas in LP cylinder Is low
Check LP gas cylinder. Refill if necessary.
Excess flow valve tripped in
regulator
Turn control knobs to “off position and turn LP gas cylinder
handle clockwise until it stops. Wait five minutes. Relight LP
gas grill. If flame remains to be low, turn off gas at cylinder and
grill. Disconnect the regulator from the LP gas cylinder.
Reconnect the regulator to the LP gas cylinder. Perform a leak
test. Relight grill. This will reset the excess flow valve.
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