User manual

TECHNICAL HELP
& SPECIFICATIONS
TECHNICAL HELP
& SPECIFICATIONS
PUTTING THE “HD”
INTO MYSTAR HD
PERSONALISING
YOUR MYSTAR
YOUR PLANNER
WATCHING YOUR
RECORDINGS
RECORDING
WITH MYSTAR
HOW TO FIND

YOUR MYSTAR
REMOTE CONTROL
MYSTAR – WHAT’S

CONTENTS
TECHNICAL HELP
& SPECIFICATIONS
SYMPTOM  SUGGESTED REMEDY
MyStar is showing the
incorrect time on the front
panel display.*
Time zone is incorrectly set on
MyStar.
To adjust the MyStar Time Zone press the
(setup) button, use the
and
arrows to move the on-screen highlighter to
‘Installation’, then ‘Decoder’ and
then
‘Time’.
A box with an exclamation
mark headed ‘E52
MESSAGE’ appears on
screen.
Caused by interference with the
signal reception.
Sometimes storms or heavy weather may
interfere with the signal passing between
the satellite and your receiving dish. Use the
[RESET] button on the Front Panel of MyStar,
see page 59. If problems persist, contact Foxtel
Customer Service on 131 999.
MyStar is on, but the
picture on the TV screen
is black
Check you are on the correct channel on
your TV. Use the [RESET] button on the Front
Panel of MyStar, see page 59.
Current time shown in the
TV Guide is incorrect: the
programs do not start at
the time shown.
MyStar has not been installed
correctly for the time zone in your
location.
Use the [RESET] button on the Front Panel of
MyStar, see page 63. If reset fails to remedy
the problem, you may need to adjust the
MyStar Time Zone, to do this press the
(setup) button, use the
and
arrows to move the on-screen highlighter
to
‘Installation’, then ‘Decoder’ and
then
‘Time’.
MyStar is on, and by TV
is on, but the TV has an
information bar on a black
screen.
MyStar is in standby mode. Press the power button on the MyStar
remote control or on the front of MyStar.
MyStar front display panel
is showing a channel
number, but the TV has
an information bar on an
otherwise blankscreen.*
MyStar may be undergoing a
remotely activated self-service
update.
Use [RESET] button, see page 59. If problem
persists, contact Foxtel Customer Service on
131 999.
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