User's Manual

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Chapter 11 Remote Desk Operations
The Remote Desk application launches the TeamViewer Quick Support program, which
is a simple, fast and secure remote control interface. You can use the application to
receive ad-hoc remote support from Autel’s support centre, colleagues, or friends, by
allowing them to control your MaxiSys tablet on their PC via the TeamViewer software.
11.1 Operations
If you think of a TeamViewer connection as a phone call, the TeamViewer ID
would be the phone number under which all TeamViewer Clients can be
reached separately. Computers and mobile devices that run TeamViewer are
identified by a globally unique ID. The first time the Remote Desk application
is started, this ID is generated automatically based on the hardware
characteristics and will not change later on.
Make sure the MaxiSys Display Tablet is connected to the Internet before
launching the Remote Desk application, so that the Display Tablet is
accessible to receive remote support from the third party.
Figure 11-1 Sample Remote Desk Screen