User manual

for warranty service.
6.4 Customer service
This section includes the information on technical support, maintenance service, application
for replacement and spare parts.
6.4.1 Technical support
If you have any problems or questions about our product, please contact Autel Robotics’
customer support:
North America/Europe
Tel: [phone]
Email: [e-mail] / [e-mail]
Website: www.autelrobotics.com
6.4.2 Maintenance service
If you want to send in your equipment for repair, please mail to [e-mail] or
call Autel Robotics’ customer support: [phone].
You should be prepared with the following information:

Name
 Email

Mailing address

Phone number

Product name
 Complete problem description and photo
 For warranty: provide the proof of purchase

For non-warranty: provide the preferred payment mode