User Manual

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View Profile Information
You can view your personal profile by clicking on your account ID or “My Profile” in My
MaxiFix section or edit portrait where applicable, and visit other community members’
profile by clicking their portrait. Information included in your profile determines how you
are presented to the community, and what type of information will be sent to you from
the community.
My Messages
My Messages, the fifth option on the Navigation Menu at the bottom of the screen,
shows a list of message notification which is relevant to your activities in the Question
section. A notification icon will appear on the top-right corner of “My Messages” if there
is any new or unread message in the Question section. The number on the notification
icon indicates the total number of the new and unread messages. The displayed
number will be reduced correspondingly after viewing. The message notification will
appear under the following two conditions:
1. Your question or answer is replied by other MaxiFix community members.
2. Your answer is marked as the “Adopted!” by the MaxiFix community member who
asked the question.
Tap My Messages, select and open the message you want to read from the list. If your
problem is solved according to the reply, you should select one Adopted Answer and
close the question. If your answer is marked as “Adopted!”, the prompt “Adopted! + 4”
will be displayed permanently.
Tap Clear to delete all message notifications.
Select “Adopted Answers”
Members are requested to select one Adopted Answer from all of the responses on “My
Messages” page before closing a question. The community members who provided the
Adopted Answer are rewarded with scores for their contribution.
About Adopted Answer:
⚫ Only one answer can be selected as “Adopted Answer”.
⚫ Answers can only be rated by the MaxiFix member who asked the question.
Close a Question
When a repair question that you've posted to the community is resolved, you are
encouraged to write down the case as a way to share a good solution. This will help the
other MaxiFix members to find useful information for practical fix.