User Manual

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8. Tap the Update button to commit the newest update.
Data Logging
The Data Logging section keeps records of all sent or unsent (saved) data loggings on
the diagnostic system. The support personnel will receive and process the submitted
reports through the Support platform. The solution will be sent back within 48 hours.
You may continue to correspond with Support until the issue is resolved.
Figure 13-3 Sample Data Logging Screen
➢ To make a reply in a Data Logging session
1. Tap on the Sent tag to view the list of submitted data loggings.
2. Select the latest message from Support.
3. Tap on the input field on the bottom of the screen, and enter your reply. Or tap
the Audio button to record a voice message, or tap the camera button to take a
screenshot.
4. Tap Send to deliver your message to Support.
Communities
The Communities section launches and synchronizes with the Technical Forums on
Autel’s official website www.autel.com, where you can discuss technical topics or share
information with other members of Autel’s online community.