User Manual

62
To close a question, you need to select the question’s response message from the
message list on “My Messages” page first, then tap “Adopted Answer” and select
“Close Question”. Tap the “Cancel” button to cancel your submission and return to My
Messages page. It is strongly recommended to share your repair solutions before
closing a question. Your question will be converted to a MaxiFix Community Tip after
closing.
Score Rewarding System
1. A score of 4 is awarded if your answer is selected as the “Adopted Answer”.
2. A score of 3 is awarded when you close a question.
3. A score of 2 is awarded if your closed question is marked as "Adopted!" by no less
than 20 community members.
4. A score of 1 is awarded if your answer is selected as the "Adopted Answer" for a
closed question that is marked as "Adopted!" by no less than 20 community
members.
5. A score of 1 is awarded to each of the first three respondents.
Support
Support, the last option on the Navigation at the bottom of the screen, opens a page
that provides two ways to gain support from MaxiFix:
1. A message form to contact the administrator of MaxiFix.
2. A Frequently Asked Questions (FAQ) link that answers the most frequent questions
we hear from MaxiFix community members.
If you wish to contact the administrator of this site please use the contact form. Select
“Support” from the Navigation Menu to open the comment window. To allow the
administrator to respond to your question or issue, the following information should be
provided:
⚫ Your name
⚫ A contact email address
⚫ A contact phone number