User Manual

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Back – returns to the previous screen, each press takes you one step backwards.
Forward each press moves forward one screen until you’ve reached the last
screen visited.
Refresh – reloads and updates the screen.
Figure 13-1 Sample Support Application Screen
The main section of the Support screen is divided into two sections. The narrow column
on the left is the main menu; selecting one subject from the main menu displays the
corresponding functional interface on the right.
My Account
The My Account screen displays the comprehensive information of the user and the
product, which is synchronized with the online registered account, including User Info,
Device Info, Update Info and Service Info.
Personal Info
The User Info and Device Info are both included under the Personal Info section.
User Info displays detailed information of your registered online Autel account,
such as your Autel ID, Name, Address and other contact information.
Device Info displays the registered product information, including the Serial
Number, Registration Date, Expire Date, and Warranty Period.
Update Info
The Update Info section displays a detailed record list of the products software update
history, including the product serial number, software version or name, and the update
time.