Full Product Manual

Table Of Contents
22
Operating Error
If the scan tool freezes, then an exception occurs or the vehicle’s ECU
(Engine Control Unit) is too slow to respond to requests. You need to do the
following to reset the tool:
Reset the scan tool.
Turn the ignition off and wait for about 10 seconds. Turn the ignition
back to on and continue the testing.
Scan tool doesnt power up
If the scan tool wont power up or operates incorrectly, do the following:
Check if the scan tool’s OBD II connector is securely connected to the
vehicle’s DLC;
Check if the DLC pins are bent or broken. Clean the DLC pins if
necessary.
Check vehicle battery to make sure it is still good with at least 8.0 volts.
LED lamps not working
If the LED lamps don’t light during I/M Readiness testing, do the following:
Make sure the OBD II cable is connected to the DLC securely.
Verify the ignition key is in the KOER position.
Run the LED Test in the System Setup menu. If the scan tool did not
pass this test, there is a problem with the LED lamp. Please contact
Autel Tech Support or your local tool distributor.