User Manual

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18. Maintenance and Service
To ensure that the tablet and the combined VCMI unit perform at their optimum level, we
advise that the product maintenance instructions covered in this section are strictly
followed.
18.1. Maintenance Instructions
The following includes how to maintain your devices, together with precautions to take.
 Use a soft cloth and alcohol or a mild window cleaner to clean the touchscreen of
the tablet.
 Do not use any abrasive cleansers, detergent, or automotive chemicals to the tablet.
 Keep the devices in dry conditions and within specified operating temperatures.
 Dry your hands before using the tablet. The touch screen of the tablet may not work
if the touch screen is moist, or if you tap the touch screen with wet hands.
 Do not store the devices in humid, dusty or dirty areas.
 Check the housing, wiring, and connectors for dirt and damage before and after each
use.
 Check the housing, wiring, and connectors for dirt and damage before and after each
use.
 Do not attempt to disassemble your tablet or the VCMI unit.
 Do not drop or cause severe impact to the devices.
 Use only authorized battery chargers and accessories. Any malfunction or damage
caused by the use of unauthorized battery charger and accessories will void the
limited product warranty.
 Ensure that the battery charger does not come in contact with conductive objects.
 Do not use the tablet beside microwave ovens, cordless phones and some medical
or scientific instruments to prevent signal interference.
18.2. Troubleshooting Checklist
A. When the tablet does not work properly:
 Make sure the tablet has been registered online.
 Make sure the system software and diagnostic application software are properly
updated.
 Make sure the tablet is connected to the Internet.