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Troubleshooting Guide 185
ERR : Fr ame err or
Tex t u re co o rdinat e s m u s t b e a pplied to t h e
specified object to render it on the server.
ERR: Load Error: Missing DLL’S
Following this error, you w ill also receive a listing
of each of the missing DLLs in the scene. Files
needed by the server are not available to render the
job. Make sure that a l l the plug-in DLLs used in a
job reside on each of the servers rendering the job.
ERR: Job not foun d. Ok i f j u st deleted
When you delete a job, the Manager sends out a
notification to all clients (Monitors) telling that
the job has changed. This is the same message sent
when the job completes, gets suspended, resumed,
etc.Themonitorsinturnrequestthejobstatus
from the manager. The manager doesn’t find the
job(itwasjustdeleted)andreturnsthiserrorto
the monitor .
ERR:Targa-Thedeviceisnotready.(0x15)
ERR : Fr ame err or
Theservercouldnotwritetheoutputfile."Targa"
represents the file output type, and wil l change
depending on the output file type you selected.
This problem can occur for several reasons:- If you
are running the Backburner Server as an installed
Windows 2000/XP service, make sure that the user
accountthattheserviceisloggedtohasadequate
permissions. Administrative permissions are
recommended.
• Check to make sure the target output directory
is shared, with both read and write per missions.
• Verify that the path for saving file output in the
Render Scene dia log is set to a valid UNC path
name.
• Verify that the path for saving file output in
the Render Scene dialog (or the Output Event
dialog in Video Post) is set to a valid UNC path
name.
• If you are writing to a shared directory mounted
locally on each server , verify that the directory
is mounted to the same drive letter on each
server,andthatthefileoutputpathissetfor
that dr ive letter.
PROBL EM : T he S erv er f ai ls to r ender a
frame and displays the following error:
Rebooting 3ds Max by force due t o lo ad ti meout.
SUGGESTION
The Server has exceeded either the Wait For 3ds
Max To Load or Wait For 3ds Max To Render value.
This is usually caused by attempting to render
large files over the network. Increase these va lues
in the Advanced Settings dialog (page 3–199).
PROBLEM: I cannot assign more than
one server to a job in t he Networ k J ob
Assignment dialog.
If the output of a network-rendering job is an AVI
or MOV file, or a single user device, the job can
beassignedtoasingleserveronly.TheNetwork
Job Assignment dialog changes, depending on the
file output type of a job . For example, if you are
network rendering to one of the file formats above,
theAllandNonebuttonsdonotappearandthe
dialog title b ar contains the word "Single."
If a job that has an AVI or MOV file output type
is stopped for any reason (to deactivate it, or
because a machine goes down), re-rendering the
file restarts at the first f rame. Frames cannot be
appended later to these file t ypes.
SUGGESTION
To take advant age of the distributed power of
network rendering we suggest you first render
to a ser ies of Targa fi les. Then use the Targa files
as either an animated backg round in an empty
3ds Max scene, or as an image input event in Video