9

896 Appendix B: Troubleshooting 3ds Max
Multiple or Missing Buttons on th e Toolbars
This is another tricky situation. You open a toolbar
and find that there are duplicate buttons present or
the button you exp ect to find is no longer there.
Note: Thisisgenerallycausedbyholdingthe Ctr l
key and dragging a button on the toolbar.
Three Select And Move buttons.
This is clearly a user-interface problem, so
reverting to the startup layout will fix this problem.
1. Start 3ds Max.
2. FromtheCustomizemenu,chooseRevertTo
Startup L ayout, and confirm the change.
Ifyouhavemultiplebuttonsanddon’twanttoreset
theentireUI,youcanremoveduplicatebuttons
manually by doing the following:
•Holddownthe
Alt key and drag the duplicate
button out of the toolbar.
Click Yes when asked to confirm the deletion
of the button.
If buttons are missing, use Rever t To Startup
Layout.
Video Driverand Display Problems
Because3dsMaxheavilyreliesuponthegraphics
card in your system, many problems that you
mayencounterwhileusingtheprogramcanbe
attr ibuted to the video. Such problems could be
slow performance, refresh delays, user interface
discrepancies, and so forth.
Probl ems a nd R esoluti ons
Basic Troubleshooting Start Point
Asaruleofthumb,beforeattemptingtodiagnose
any problem with 3ds Max, you can be more
efficient in your diagnostics by resetting t he
display configuration to its default value. After
you first install and st art 3ds Max, it runs by
default in Direct3D mode, but if you use the Start
menu>ChangeGraphicsModecommand,you’re
presented with the Graphics Driver Setup dialog:
If you ’re configured for OpenGL, Direct3D ,
or Custom, choose the Software driver. By
configur ing for the S oftware dr iver, you can
disqualify the video card or drivers if the problem
you’re encountering persists while running
3ds Max.
• Resetting the configuration from within
3ds Max.
1. Choose Customize menu > Preferences.