2010

Communication Center provides the following kinds of announcements:
■ Product Support Information. Get breaking news from the Product Support team at Autodesk, including
when Live Update maintenance patches are released.
■ Subscription Announcements. Receive subscription announcements and subscription program news, as well
as links to e-Learning Lessons, if you are an Autodesk subscription member (available in countries/regions
where Autodesk subscriptions are offered).
■ Articles and Tips. Be notified when new articles and tips are available on Autodesk websites.
■ Live Update Maintenance Patches. Receive automatic notifications whenever new maintenance patches are
released from Autodesk.
■ Featured Technologies and Content. Learn more about third-party developer applications and content.
You can customize the items that display on the Communication Center panel. For more information, see
“
Specify Communication Center Settings” on page 6.
To open Communication Center
■ Click the Communication Center
button on the Standard toolbar in the upper right-side of the application.
Menu: Help ➤ Communication Center
To receive new information notifications
■ Click the link in the balloon message below the notification
icon on the Status bar.
To turn off Balloon Notifications
■ Right-click the notification
icon on the Status bar, and click Disable Balloon Notifications.
Specify Communication Center Settings
You can specify Communication Center settings in the Options Editor.
In the Options Editor, you can specify the following settings:
■ General. Your current locations, how often to check for new online content, and maximum age of the
displayed articles.
■ Autodesk Channels. Channels to display in the Communication Center panel as well as the number of articles
to display for each channel.
■ Balloon Notification. Notifications for new product information, software updates, and product support
announcements. Also, you can customize the display time of the balloon.
To specify general settings for Communication Center
1 Open the Communication Center panel, and click Options.
2 In the Options Editor, expand the General node, and click the Communication Center option.
3 On the Communication Center page, select the country in which you are working. This is used for tailoring
location-specific Communication Center content.
4 Use the Check for New Online Content drop-down list to specify the desired frequency. By default,
Communication Center checks for new content every 4 hours.
5 To remove old content, select the Hide Old Content check box, and use the After box to set the number of
days after which old content is hidden. The default value is 14 days.
6 Click OK.
6 | Chapter 2 How to Get Assistance