Installation manual

Owner Installation Instructions GDO-9 31
Symptom Possible cause Remedy
Door will not operate Mains power not switched on
Door is obstructed
Door is locked or motor jammed
Door tracks/hardware damaged
Switch on mains power
Remove obstruction
Unlock door or remove jam
Door requires service/repair by
qualifi ed technician
Door starts to close but
automatically reverses to
open position
Adverse weather conditions (wind
or cold) causing door to stiffen and
become tight in the tracks
Possible obstruction in
the doorway
Increase force margin setting.
See Step 16 on page 21
Remove obstruction
Gate operates from drive unit
(operate) button but not from
transmitter.*
*See note
Transmitter code not stored
in memory
Flat battery
Code transmitter into opener’s
memory. Refer Step 17.1 on page
22
Replace battery
Door will not close fully Door limits position need to
be reset
Reset limits positions. Refer Step
14.3 on page 19
Door will not open fully Door limits position need to
be reset
Reset limits positions. Refer Step
14.3 on page 19
Courtesy light not working Faulty light Replace globe or LED module
Auto close not working PE Beam or wiring faulty
PE Beam not aligned correctly
PE Beam is obstructed
Door obstructed when closing
Auto-close time not set
Repair PE Beam or replace wiring
Re-align optics. See PE Beam’s
instructions
Remove obstruction from the path
of PE Beam
Remove obstruction
See Step 20 on page 25
PLEASE NOTE:
Some areas may be prone to excessive radio interference brought on by devices such as cordless telephones,
wireless stereo headphones and baby monitors. It is possible that these devices could cause a degree of
interference such as to greatly reduce the range of the transmitter. In such an instance please contact your
Automatic Technology dealer for an alternative frequency replacement kit. As this is not a warrantable situation
but an environmental issue. Charges may apply for the changeover.
Intermittent operations may occur in areas which experience very strong winds. The strong wind puts
extra pressure on the door and tracks which may in turn trigger the safety obstruction detection system
intermittently.
PHOTO ELECTRIC BEAMS
must be installed if the closing force at the bottom edge of the door exceeds
400N (40 kg) force
Troubleshooting Guide