User manual

What Happens When an Operator Encounters an Error?

As everyone knows even the best operator will eventually make a mistake when picking parts. The EP1 will

detect an invalid part selection and report it as an error. When an error is detected by the EP1, the EP1 will

display a pop up box indicating the reason for the error while sounding an audible alarm. The scanner will then

be locked out from scanning (disabling any more scans) until the operator acknowledges the error by tapping on

the acknowledgement button showing on the display screen of the EP1.

Counter Errors Possible Causes and remedies

Error: Your pick ticket and parts bin barcodes are different,

Part Number Mismatch rescan your barcodes & verify that the labels are not

defaced.

JSN Error: The barcode scanned contains letters and is not

Not Numeric numeric, rescan a different barcode.

JSN Error: This error will appear on your first scan because there is no

Incorrect JSN number to compare to, scan the next barcode.

Check and make sure the barcodes scanned were in

sequence (ex: 1000, 1001, 1002, etc.)

JSN Error: Verify that the label is not defaced.

Wrong Length

Check and make sure that you are setup to scan this

particular label.

Wrong Symbology: Pick ticket setup and/or Parts bin setup have not been

The scanned symbology is not setup to scan the barcode in question.

specified in the setup form

Error Detected: 2 Pick ticket barcodes were scanned in a row, rescan one

Back to back pick ticket barcodes pick ticket barcode and then scan the appropriate parts bin

barcode.

Error Detected: 2 Parts bin barcodes were scanned in a row, rescan one

Back to back Parts Bin barcodes parts bin barcode and then scan the appropriate pick ticket

barcode.