2013 E-SERIES Owner’s Manual 2013 E-SERIES Owner’s Manual fordowner.com ford.ca DC2J 19A321 AA | February 2013 | Second Printing | Owner’s Manual | E-Series | Litho in U.S.A.
Table of Contents 1 Introduction Child Safety Child seats . . . . . . . . . . . . . Child seat positioning . . . . . Booster seats . . . . . . . . . . . Installing child safety seats . 8 . . . . 17 .19 .19 .21 .24 . . . . . 35 .37 .40 .40 .41 .43 Supplementary Restraints System Driver and passenger airbags . . . . . . . . . . . . . . . . . . . . . . . . . . . . Crash sensors and airbag indicator . . . . . . . . . . . . . . . . . . . . . . . . Airbag disposal. . . . . . . . . . . . . . . . . . . . . .
2 Table of Contents Lighting Lighting control . . . . . . . . . Instrument lighting dimmer. Daytime running lamps . . . . Turn signal control . . . . . . . Interior lamps . . . . . . . . . . Windows and Mirrors Power windows . . . . Exterior mirrors . . . . Interior mirrors . . . . Sun visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents Seats Sitting in the correct position Head restraints. . . . . . . . . . . Manual seats . . . . . . . . . . . . Power seats . . . . . . . . . . . . . Rear seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4 Table of Contents Parking Aids 145 Sensing system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145 Rear-view camera system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146 Cruise Control 151 Using cruise control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151 Driving Aids 153 Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153 Load Carrying 154 Vehicle loading . . . . . . . . . . . . .
Table of Contents Maintenance General information . . . . . . . . . . . Opening and closing the hood . . . . Under hood overview . . . . . . . . . . Engine oil dipstick . . . . . . . . . . . . Engine oil check . . . . . . . . . . . . . . Engine coolant check . . . . . . . . . . Automatic transmission fluid check Brake fluid check . . . . . . . . . . . . . Power steering fluid check . . . . . . Fuel filter. . . . . . . . . . . . . . . . . . . Washer fluid check . . . . . . . . . . . .
6 Table of Contents Wheels and Tires Tire care . . . . . . . . . . . . . . . . . . . . . . . . Using snow chains . . . . . . . . . . . . . . . . . Tire Pressure Monitoring System (TPMS) Changing a road wheel . . . . . . . . . . . . . . Technical specifications. . . . . . . . . . . . . . Wheel lug nut torque . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents Navigation System (If Equipped) Status bars. . . . . . . . . . . . . . . . . . . . . . . Loading pictures. . . . . . . . . . . . . . . . . . . Voice recognition . . . . . . . . . . . . . . . . . . Accessing media features . . . . . . . . . . . . Jukebox features . . . . . . . . . . . . . . . . . . Recording (saving) music to your jukebox Accessing the music in your jukebox . . . . Creating a playlist. . . . . . . . . . . . . . . . . . Where am I?. . . . . . . . . . . . . . . . . . . . . .
8 Introduction ABOUT THIS MANUAL Thank you for choosing Ford. We recommend that you take some time to get to know your vehicle by reading this manual. The more that you know about it, the greater the safety and pleasure you will get from driving it. WARNING: Always drive with due care and attention when using and operating the controls and features on your vehicle. Note: This manual describes a range of product features and options, sometimes before they are generally available.
Introduction 9 SYMBOL GLOSSARY WARNING: You risk death or serious injury to yourself and others if you do not follow the instruction highlighted by the warning symbol. These are some of the symbols you may see on your vehicle.
10 Introduction Symbol Description Heated rear window Lighting control Panic alarm Power steering fluid Service engine soon Windshield defrost and demist Symbol Description Symbol Description Interior luggage compartment release Low tire pressure warning Parking aid system Jack Power windows front and rear Side airbag Power window lockout Maintain correct fluid level Parking brake system Stability control Windshield washer and wiper DATA RECORDING Service Data Recording Service data recorders
Introduction 11 Event Data Recording This vehicle is equipped with an event data recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations, such as an airbag deployment or hitting a road obstacle; this data will assist in understanding how a vehicle’s systems performed. The EDR is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less.
12 Introduction following: Once 911 Assist (if equipped) is enabled (set ON), 911 Assist may, through any paired and connected cell phone, disclose to emergency services that the vehicle has been in a crash involving the deployment of an airbag or, in certain vehicles, the activation of the fuel pump shut-off.
Introduction 13 FORD CREDIT (U.S. ONLY) Ford Credit offers a full range of financing and lease plans to help you acquire your vehicle. If you have financed or leased your vehicle through Ford Credit, thank you for your business. For your convenience, we offer a number of ways to contact us, as well as help manage your account. Phone: 1-800-727-7000 For more information regarding Ford Credit, as well as access to Account Manager, please go to www.fordcredit.com.
14 Introduction SPECIAL NOTICES New Vehicle Limited Warranty For a detailed description of what is covered and what is not covered by your vehicle’s New Vehicle Limited Warranty, see the warranty information that is provided to you along with your owner’s manual. Special Instructions For your added safety, your vehicle is fitted with sophisticated electronic controls. WARNING: Please read the Supplementary Restraints System chapter.
Introduction 15 Use of your Ford light truck as an ambulance, without the Ford Ambulance Preparation Package voids the Ford New Vehicle Limited Warranty and may void the Emissions Warranties. In addition, ambulance usage without the preparation package could cause high underbody temperatures, overpressurized fuel and a risk of spraying fuel which could lead to fires. If your vehicle is equipped with the Ford Ambulance Preparation Package, it will be indicated on the Safety Compliance Certification Label.
16 Introduction EXPORT UNIQUE (NON–UNITED STATES/CANADA) VEHICLE SPECIFIC INFORMATION For your particular global region, your vehicle may be equipped with features and options that are different from the features and options that are described in this owner’s manual. A market unique supplement may be supplied that complements this book. By referring to the market unique supplement, if provided, you can properly identify those features, recommendations and specifications that are unique to your vehicle.
Child Safety 17 GENERAL INFORMATION See the following sections for directions on how to properly use safety restraints for children. WARNING: Always make sure your child is secured properly in a device that is appropriate for their height, age and weight. Child safety restraints must be bought separately from your vehicle. Failure to follow these instructions and guidelines may result in an increased risk of serious injury or death to your child. WARNING: All children are shaped differently.
18 Child Safety Recommendations for Safety Restraints for Children Recommended Child size, height, weight, or age restraint type Infants Children weighing 40 lb (18 kg) or less Use a child safety or (generally age four or younger). seat (sometimes toddlers called an infant carrier, convertible seat, or toddler seat). Small Children who have outgrown or no longer Use a children properly fit in a child safety seat belt-positioning (generally children who are less than booster seat. 4 ft. 9 in. (1.
Child Safety 19 CHILD SEATS Use a child safety seat (sometimes called an infant carrier, convertible seat, or toddler seat) for infants, toddlers or children weighing 40 pounds (18 kilograms) or less (generally age four or younger). CHILD SEAT POSITIONING WARNING: Airbags can kill or injure a child in a child seat. NEVER place a rear-facing child seat in front of an active airbag.
20 Child Safety WARNING: Never use pillows, books, or towels to boost a child. They can slide around and increase the likelihood of injury or death in a crash. WARNING: Always restrain an unoccupied child seat or booster seat. These objects may become projectiles in a crash or sudden stop, which may increase the risk of serious injury.
Child Safety 21 BOOSTER SEATS WARNING: Never place, or allow a child to place, the shoulder belt under a child’s arm or behind the back because it reduces the protection for the upper part of the body and may increase the risk of injury or death in a crash. Use a belt-positioning booster seat for children who have outgrown or no longer properly fit in a child safety seat (generally children who are less than 4 feet 9 inches (1.
22 Child Safety Types of Booster Seats • Backless booster seats If your backless booster seat has a removable shield, remove the shield. If a vehicle seating position has a low seat back or no head restraint, a backless booster seat may place your child’s head (as measured at the tops of the ears) above the top of the seat. In this case, move the backless booster to another seating position with a higher seat back or head restraint and lap and shoulder belts, or consider using a high back booster seat.
Child Safety 23 Children and booster seats vary in size and shape. Choose a booster that keeps the lap belt low and snug across the hips, never up across the stomach, and lets you adjust the shoulder belt to cross the chest and rest snugly near the center of the shoulder. The following drawings compare the ideal fit (center) to a shoulder belt uncomfortably close to the neck and a shoulder belt that could slip off the shoulder.
24 Child Safety INSTALLING CHILD SEATS Using Lap and Shoulder Belts WARNING: Airbags can kill or injure a child in a child seat. NEVER place a rear-facing child seat in front of an active airbag. If you must use a forward-facing child seat in the front seat, move the seat all the way back. WARNING: Children 12 and under should be properly restrained in the rear seat whenever possible.
Child Safety 25 1. Position the child safety seat in a seat with a combination lap and shoulder belt. 2. Pull down on the shoulder belt and then grasp the shoulder belt and lap belt together. 3. While holding the shoulder and lap belt portions together, route the tongue through the child seat according to the child seat manufacturer’s instructions. Be sure the belt webbing is not twisted.
26 Child Safety 4. Insert the belt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) for that seating position until you hear a snap and feel the latch engage. Make sure the tongue is latched securely by pulling on it. 5. To put the retractor in the automatic locking mode, grasp the shoulder portion of the belt and pull downward until all of the belt is pulled out. Note: The automatic locking mode is available on the front passenger and rear seats.
Child Safety 27 This is necessary to remove the remaining slack that will exist once the extra weight of the child is added to the child restraint. It also helps to achieve the proper snugness of the child seat to your vehicle. Sometimes, a slight lean toward the buckle will additionally help to remove remaining slack from the belt. 9. Attach the tether strap (if the child seat is equipped). See Using Tether Straps later in this chapter. 10.
28 Child Safety LATCH compatible child safety seats have two rigid or webbing mounted attachments that connect to the two lower anchors at the LATCH equipped seating positions in your vehicle. This type of attachment method eliminates the need to use safety belts to attach the child seat, however the safety belt can still be used to attach the child seat.
Child Safety • Seven passenger wagon • Eight passenger wagon • Eleven passenger wagon 2013 Econoline (eco) Owners Guide gf, 2nd Printing, November 2012 USA (fus) 29
30 Child Safety • Twelve passenger wagon • Fifteen passenger wagon The LATCH lower anchors are located at the rear section of the rear seat between the cushion and seatback. Follow the child seat manufacturer’s instructions to properly install a child seat with LATCH attachments. Follow the instructions on attaching child safety seats with tether straps. Attach LATCH lower attachments of the child seat only to the anchors shown.
Child Safety 31 Combining Safety Belt and LATCH Lower Anchors for Attaching Child Safety Seats When used in combination, either the safety belt or the LATCH lower anchors may be attached first, provided a proper installation is achieved. Attach the tether strap afterward, if included with the child seat. Using Tether Straps Many forward-facing child safety seats include a tether strap which extends from the back of the child safety seat and hooks to an anchoring point called the top tether anchor.
32 Child Safety 2. Route the child safety seat tether strap over the back of the front right-hand passenger seat as shown. 3. Clip the tether strap hook to the seat pedestal at the location shown. If the tether strap is clipped incorrectly, the child safety seat may not be retained properly in the event of a crash. 4. Adjust the front passenger seat to the full rearward position. 5. Tighten the child safety seat tether strap according to the manufacturer’s instructions.
Child Safety 33 2. Clip the tether strap hook to the seat pedestal at the location shown. If the tether strap is clipped incorrectly, the child safety seat may not be retained properly in the event of a crash. 3. Tighten the child safety seat tether strap according to the manufacturer’s instructions. If the safety seat is not anchored properly, the risk of a child being injured in a crash greatly increases.
34 Child Safety 2. Route the child safety tether strap over the back of the bench seat. 3. For any three passenger bench, clip the center tether strap hook to the tether bracket mounted under rear rail of seat cushion frame. For either the three or four passenger bench, clip the outboard tether strap hooks to the tether bracket slot provided on the left side of each seat pedestal. The slot is located between the two holes.
Safety Belts 35 PRINCIPLES OF OPERATION WARNING: Always drive and ride with your seatback upright and the lap belt snug and low across the hips. WARNING: To reduce the risk of injury, make sure children sit where they can be properly restrained. WARNING: Never let a passenger hold a child on his or her lap while the vehicle is moving. The passenger cannot protect the child from injury in a collision.
36 Safety Belts WARNING: When possible, all children 12 years old and under should be properly restrained in a rear seating position. Failure to follow this could seriously increase the risk of injury or death. WARNING: Safety belts and seats can become hot in a vehicle that has been closed up in sunny weather; they could burn a small child. Check seat covers and buckles before you place a child anywhere near them.
Safety Belts 37 FASTENING THE SAFETY BELTS The front outboard and rear safety restraints in your vehicle are combination lap and shoulder belts. 1. Insert the belt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) until you hear a snap and feel it latch. Make sure the tongue is securely fastened in the buckle. 2. To unfasten, press the release button and remove the tongue from the buckle.
38 Safety Belts Pregnant women should always wear their safety belts. The lap belt portion of a combination lap and shoulder belt should be positioned low across the hips below the belly and worn as tight as comfort will allow. The shoulder belt should be positioned to cross the middle of the shoulder and the center of the chest.
Safety Belts 39 Automatic Locking Mode In this mode, the shoulder belt is automatically pre-locked. The belt will still retract to remove any slack in the shoulder belt. The automatic locking mode is not available on the driver safety belt. When to Use the Automatic Locking Mode This mode should be used any time a child safety seat, except a booster, is installed in passenger front or rear seating positions.
40 Safety Belts SAFETY BELT HEIGHT ADJUSTMENT WARNING: Position the safety belt height adjusters so that the belt rests across the middle of your shoulder. Failure to adjust the safety belt properly could reduce the effectiveness of the seat belt and increase the risk of injury in a crash. Adjust the height of the shoulder belt so the belt rests across the middle of your shoulder. To adjust the shoulder belt height, do the following: 1. Push the button and slide the height adjuster up or down. 2.
Safety Belts 41 SAFETY BELT-MINDER® This feature supplements the safety belt warning function by providing additional reminders by intermittently sounding a chime and illuminating the safety belt warning light when the driver’s seat is occupied and the safety belt is unbuckled. If... The driver’s safety belt is buckled before the ignition switch is turned to the on position or less than 1-2 minutes have elapsed since the ignition switch has been turned to on...
42 Safety Belts Deactivating and Activating the Belt-Minder® Feature WARNING: While the design allows you to deactivate your Belt-Minder®, this system is designed to improve your chances of being safely belted and surviving an accident. We recommend you leave the Belt-Minder® system activated for yourself and others who may use the vehicle. To reduce the risk of injury, do not deactivate or activate the Belt-Minder® feature while driving the vehicle.
Safety Belts 43 CHILD RESTRAINT AND SAFETY BELT MAINTENANCE Inspect the vehicle safety belts and child safety seat systems periodically to make sure they work properly and are not damaged. Inspect the vehicle and child seat safety belts to make sure there are no nicks, tears or cuts. Replace if necessary.
44 Supplementary Restraints System PRINCIPLES OF OPERATION WARNING: Airbags do not inflate slowly or gently, and the risk of injury from a deploying airbag is the greatest close to the trim covering the airbag module. WARNING: All occupants of your vehicle, including the driver, should always properly wear their safety belts, even when an airbag supplemental restraint system is provided.
Supplementary Restraints System 45 The airbags are a supplemental restraint system and are designed to work with the safety belts to help protect the driver and right front passenger from certain upper body injuries. Airbags do not inflate slowly; there is a risk of injury from a deploying airbag. Note: You will hear a loud bang and see a cloud of harmless powdery residue if an airbag deploys. This is normal. The airbags inflate and deflate rapidly upon activation.
46 Supplementary Restraints System DRIVER AND PASSENGER AIRBAGS WARNING: Never place your arm or any objects over an airbag module. Placing your arm over a deploying airbag can result in serious arm fractures or other injuries. Objects placed on or over the airbag inflation area may cause those objects to be propelled by the airbag into your face and torso causing serious injury. WARNING: Airbags can kill or injure a child in a child seat. Never place a rear-facing child seat in front of an active airbag.
Supplementary Restraints System 47 To properly position yourself away from the airbag: • Move your seat to the rear as far as you can while still reaching the pedals comfortably. • Recline the seat slightly (one or two degrees) from the upright position. After all occupants have adjusted their seats and put on safety belts, it is very important that they continue to sit properly.
48 Supplementary Restraints System Passenger Airbag ON and OFF Switch (If Equipped) WARNING: An airbag ON and OFF switch may have been installed in this vehicle. Before driving, always look at the face of the switch to be sure the switch is in the proper position in accordance with these instructions and warnings. Failure to put the switch in a proper position can increase the risk of serious injury or death in a collision.
Supplementary Restraints System 49 Turning the Passenger Airbag Back On WARNING: The safety belts for the driver and right front passenger seating positions have been specifically designed to function together with the airbags in certain types of crashes. When you turn off your airbag, you not only lose the protection of the airbag, you also may reduce the effectiveness of your safety belt system, which was designed to work with the airbag.
50 Supplementary Restraints System The passenger side airbag should always be on (the airbag OFF light should not be illuminated) unless the passenger is a person who meets the requirements stated either in Category 1, 2 or 3 of the NHTSA/Transport Canada deactivation criteria which follows. The vast majority of drivers and passengers are much safer with an airbag than without.
Supplementary Restraints System 51 • the infant has a medical condition which, according to the infant’s physician, makes it necessary for the infant to ride in the front so that the driver can constantly monitor the child’s condition. 2. Child age 1 to 12.
52 Supplementary Restraints System 1. Infant: An infant (less than 1 year old) must ride in the front seat because: • my vehicle has no rear seat; • the rear seat in my vehicle cannot accommodate a rear-facing infant seat; or • the infant has a medical condition which, according to the infant’s physician, makes it necessary for the infant to ride in the front seat so that the driver can monitor the infant’s condition. 2.
Supplementary Restraints System 53 The restraints control module also monitors the readiness of the above safety devices plus the crash and occupant sensors. The readiness of the safety system is indicated by a warning indicator light in the instrument cluster or by a backup tone if the warning light is not working. See the Instrument Cluster chapter. Routine maintenance of the airbag is not required.
54 Keys and Remote Control GENERAL INFORMATION ON RADIO FREQUENCIES This device complies with part 15 of the FCC Rules and with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
Keys and Remote Control 55 Replacing the Battery Note: Refer to local regulations when disposing of transmitter batteries. Note: Replacing the battery will not delete the remote control from your vehicle. The remote control should operate normally after battery replacement. The remote entry transmitter uses one coin type three-volt lithium battery CR2032 or equivalent. To replace the battery: 1. Twist a thin coin between the two halves of the remote entry transmitter near the key ring.
56 Keys and Remote Control Car Finder Press the button twice within three seconds. The horn will sound and the turn signals will flash. We recommend you use this method to locate your vehicle, rather than using the panic alarm. Sounding a Panic Alarm Press the button to activate the alarm. Press the button again or switch the ignition on to deactivate. Note: The panic alarm will operate regardless of the ignition position.
Locks 57 LOCKING AND UNLOCKING You can use the power door lock control or the remote control to lock and unlock the vehicle. Power Door Locks (If Equipped) The power door lock control is located on the driver and front passenger door panels. A. Unlock B. Lock A B Remote Control (If Equipped) You can use the remote control anytime the vehicle is not running. Unlocking the Doors (Two-Stage Unlock) Press the button to unlock the driver’s door.
58 Locks Autolock and Unlock Note: Your vehicle comes with this feature disabled. The autolock feature will lock all the doors when: • all doors are closed, • the ignition is on, • you shift into any gear putting the vehicle in motion, and • the vehicle attains a speed greater than 12 mph (20 km/h). If the vehicle was autolocked, the autounlock feature will unlock all doors when the driver’s door is opened within 10 minutes of switching the ignition off.
Locks 59 Illuminated Entry The interior lamps and parking lamps illuminate when the remote entry system is used to unlock the doors or sound the personal alarm. The illuminated entry system will turn off the lights if: • the ignition is switch on • the lock button on the remote control is pressed • after 25 seconds of illumination. The dome lamp control (if equipped) must not be set to the off position for the illuminated entry system to operate.
60 Locks System Procedure – Power Door Locks • Lock the vehicle with the key, manual door lock, remote control or use the power door lock on the front door trim panel. The front doors are locked and the cargo doors are double-locked. • Unlock the vehicle with the remote control or use the power door lock on the front door. The front doors are unlocked and the cargo doors remain double-locked. Note: The only way to unlock the side or rear cargo doors from outside the vehicle is with the key.
Locks 61 The emergency handles are located in the following areas: • The side door emergency handle is located on the door inner trim panel in the speaker cup. • The rear door handle is located in the rear door below the glass. To open the side or rear cargo doors from the inside: 1. Unlock the system using the emergency handle. 2. Unlatch the door using the inside release handle.
62 Security SECURILOCK® PASSIVE ANTI-THEFT SYSTEM (IF EQUIPPED) Note: The system is not compatible with non-Ford aftermarket remote start systems. Use of these systems may result in vehicle starting problems and a loss of security protection. Note: Metallic objects, electronic devices or a second coded key on the same key chain may cause vehicle starting issues if they are too close to the key when starting the engine. Prevent these objects from touching the coded key while starting the engine.
Security 63 Replacement Keys If your keys are lost or stolen and you do not have an extra coded key, you will need to have your vehicle towed to an authorized dealer. The key codes need to be erased from your vehicle and new coded keys will need to be programmed. Replacing coded keys can be very costly. Store an extra programmed key away from the vehicle in a safe place to help prevent any inconveniences. See an authorized dealer to purchase additional spare or replacement keys.
64 Security If the key was not successfully programmed, it will not start your vehicle’s engine and the theft indicator light will flash rapidly. Wait 20 seconds and repeat Steps 1 through 8. Take your vehicle to your authorized dealer to have the new key programmed if you are still unsuccessful. Wait 20 seconds and then repeat this procedure from Step 1 to program an additional key.
Steering Wheel 65 ADJUSTING THE STEERING WHEEL WARNING: Do not adjust the steering wheel when your vehicle is moving. 1. Pull and hold the steering wheel release lever. 2 2. Adjust the steering wheel to the desired position then release the lever. 1 VOICE CONTROL (IF EQUIPPED) A. Voice recognition B. Phone mode ON OFF A B See the SYNC or Navigation System chapter. CRUISE CONTROL (IF EQUIPPED) See the Cruise Control chapter.
66 Wipers and Washers WINDSHIELD WIPERS Note: Fully defrost the windshield before turning on the windshield wipers. Note: Make sure the windshield wipers are turned off before entering a car wash. Note: Clean the windshield and wiper blades if they begin to leave streaks or smears. If that does not resolve the issue, install new wiper blades. Note: Do not operate the wipers on a dry windshield. This may scratch the glass, damage the wiper blades or cause the wiper motor to bun out.
Wipers and Washers 67 • A brief press causes a single wipe without washer fluid. • A quick press and hold causes the wipers to swipe three times with washer fluid. • A long press and hold will activate the wipers and washer fluid for up to 10 seconds. A wipe will occur a few seconds after washing to clear any remaining washer fluid.
68 Lighting LIGHTING CONTROL P The first position turns the lamps off. The second position turns on the parking lamps, instrument panel lamps, license plate lamps and tail lamps. The third position turns the headlamps on. High Beams • Push the lever toward the instrument panel to activate. • Pull the lever toward you to deactivate. Headlamp Flasher Pull the lever toward you slightly and release it to flash the headlamps.
Lighting 69 INSTRUMENT LIGHTING DIMMER Note: If you disconnect the battery or it becomes discharged, the dimmer switch will require re-calibration. Rotate the dimmer switch from the full dim position to the full dome/on position to reset. Note: Move the control to the full upright position, past detent, to turn on the interior lamps. Move the control up or down to adjust the intensity of the panel lighting.
70 Lighting TURN SIGNAL CONTROL • Push down to activate the left turn signal. • Push up to activate the right turn signal.
Lighting 71 Cargo Lamps Cargo lamps equipped with an on/off control will light when: • doors are closed and the control is moved to the right ON position • control is in the middle position and any door is open • panel dimmer control is moved to the full upright position past the detent When the control is moved to the left OFF position, it will not illuminate when you open the doors or move the dimmer control past the detent.
72 Windows and Mirrors POWER WINDOWS (IF EQUIPPED) WARNING: Do not leave children unattended in your vehicle and do not let them play with the power windows. They may seriously injure themselves. WARNING: When closing the power windows, you should verify they are free of obstructions and make sure that children and pets are not in the proximity of the window openings. Press the switch to open the window. Lift the switch to close the window. AUTO One-Touch Down Press the switch fully and release it.
Windows and Mirrors 73 To adjust your mirrors: 1. Select the mirror you want to adjust. 2. Move the control in the direction you want to tilt the mirror. 3. Return the control to the center position to lock mirrors in place. Fold-Away Exterior Mirrors The mirrors can be manually folded forward or backward. Push the mirror toward or away from the door window glass. Make sure that you fully engage the mirror in its support when returning it to its original position.
74 Windows and Mirrors On Telescoping Mirror You can tilt the spotter mirror up or down and also left or right to increase visibility. Integrated Blind Spot Mirrors (If Equipped) WARNING: Objects in the blind spot mirror are closer than they appear. Blind spot mirrors have an integrated convex mirror built into the upper outboard corner of the exterior mirrors. They are designed to assist you by increasing visibility along the side of your vehicle.
Windows and Mirrors C B 75 The image of the approaching vehicle is small and near the inboard edge of the main mirror when it is at a distance. The image becomes larger and begins to move outboard across the main mirror as the vehicle approaches (A). The image will transition from the main mirror and begin to appear in the blind spot mirror as the vehicle approaches (B). The vehicle will transition to your peripheral field of view as it leaves the blind spot mirror (C).
76 Windows and Mirrors SUN VISORS Illuminated Visor Vanity Mirror (If Equipped) Lift the cover to switch on the lamp.
Instrument Cluster 77 GAUGES Cluster shown in standard measure. Metric similar. A. Tachometer B. Fuel gauge C. Engine coolant temperature gauge D. Speedometer E. Battery voltage gauge F. Information display. See Information displays for more information. G. Engine oil pressure gauge Fuel Gauge Indicates approximately how much fuel is left in the fuel tank (when the ignition is on). The fuel gauge may vary slightly when the vehicle is in motion or on a grade.
78 Instrument Cluster Engine Coolant Temperature Gauge Indicates engine coolant temperature. At normal operating temperature, the level indicator will be in the normal range. If the engine coolant temperature exceeds the normal range, stop the vehicle as soon as safely possible, switch off the engine and let the engine cool. WARNING: Never remove the coolant reservoir cap while the engine is running or hot. Battery Voltage Gauge: Indicates the battery voltage when the ignition is in the on position.
Instrument Cluster 79 Airbag – Front If it fails to illuminate on startup, continues to flash or remains on, it indicates a malfunction. Have the system checked by your authorized dealer. A chime will sound when there is a malfunction in the indicator light. Anti-Lock Braking System If it illuminates when you are driving, this indicates a malfunction. You will continue to have the normal braking system (without ABS) unless the brake warning lamp is also illuminated.
80 Instrument Cluster Charging System It will illuminate when the 12–volt battery is not charging properly. Contact your authorized dealer as soon as possible. This indicates a problem with the electrical system or a related component. Check Fuel Cap Displays when the fuel cap may not be properly installed. Continued driving with this light on may cause the Service Engine Soon warning light to come on. Cruise Control (if equipped) It will illuminate when you switch this feature on.
Instrument Cluster 81 Low Fuel Level It will illuminate when the fuel level is low or near empty. Refuel as soon as possible. Low Tire Pressure Warning It will illuminate when your tire pressure is low. If the lamp remains on with the engine running or when driving, check your tire pressure as soon as possible. The lamp also illuminates momentarily when you switch the ignition on to confirm the lamp is functional.
82 Instrument Cluster WARNING: Under engine misfire conditions, excessive exhaust temperatures could damage the catalytic converter, the fuel system, interior floor coverings or other vehicle components, possibly causing a fire. Stability Control System Displays when the AdvanceTrac®/Traction control is active. If the light remains on, have the system serviced immediately. Stability Control System Off It will illuminate when AdvanceTrac®/Traction control has been disabled by the driver.
Information Displays 83 GENERAL INFORMATION WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle. We recommend against the use of any handheld device while driving and that you comply with all applicable laws.
84 Information Displays System Check and Vehicle Feature Customization Note: When returning to the setup menu and a non-English language has been selected, HOLD RESET FOR ENGLISH will be displayed to change back to English. Press and hold the SELECT/RESET stem to change back to English.
Information Displays 85 • OIL LIFE XXX% HOLD RESET = NEW: This displays the remaining oil life. An oil change is required whenever indicated by the message center and according to the recommended maintenance schedule. USE ONLY RECOMMENDED ENGINE OILS. To reset the oil monitoring system to 100% after each oil change, perform the following: 1. Press and release the SELECT/RESET stem to display OIL LIFE XXX% HOLD RESET = NEW. 2.
86 Information Displays Compass zone adjustment 1. Determine which magnetic zone you are in for your geographic 3 2 1 15 location by referring to the zone map. 4 14 2. Press and release the 13 SELECT/RESET stem to scroll 5 12 through the information displays until the message center displays HOLD RESET FOR SETUP MENU. 6 7 8 9 1011 3. Press and hold the SELECT/RESET stem to get into the setup menu. Repeatedly press it again to scroll through the setup menu until the message center displays COMPASS ZONE XX.
Information Displays 87 4. Press and hold the SELECT/RESET stem until the message center displays CIRCLE SLOWLY TO CALIBRATE. 5. Slowly drive the vehicle in a circle less than 3 mph (5 km/h ) until the CIRCLE SLOWLY TO CALIBRATE message changes to CALIBRATION COMPLETED. This may require up to five circles to complete the calibration. • TBC MODE (if equipped): Allows you to choose the trailer brake mode.
88 Brake System Messages BRAKE FLUID LEVEL LOW Information Displays Action / Description PARK BRAKE ENGAGED Indicates the brake fluid level is low and the brake system should be inspected immediately. Refer to Brake fluid in the Maintenance chapter. Displayed when the brake system needs servicing. If the warning stays on or continues to come on, contact your authorized dealer as soon as possible. Displayed when the parking brake is set and the vehicle is in motion.
Information Displays 89 Tire Messages TIRE PRESSURE SENSOR FAULT Action / Description Displayed when a tire pressure sensor is malfunctioning, or your spare tire is in use. For more information on how the system operates under these conditions. If the warning stays on or continues to come on, contact your authorized dealer as soon as possible. Trailer Messages TRAILER BRAKE MODULE FAULT Action / Description Displayed and accompanied by a single chime, in response to faults sensed by the TBC.
90 Audio System GENERAL INFORMATION Radio Frequencies and Reception Factors AM and FM frequencies are established by the Federal Communications Commission (FCC) and the Canadian Radio and Telecommunications Commission (CRTC). Those frequencies are: AM: 530, 540–1700, 1710 kHz FM: 87.9–107.7, 107.9 MHz Distance and strength Terrain Station overload Radio reception factors The further you travel from an FM station, the weaker the signal and the weaker the reception.
Audio System 91 MP3 Track and Folder Structure Audio systems capable of recognizing and playing MP3 individual tracks and folder structures work as follows: • There are two different modes for MP3 disc playback: MP3 track mode (system default) and MP3 folder mode. • MP3 track mode ignores any folder structure on the MP3 disc. The player numbers each MP3 track on the disc (noted by the .mp3 file extension) from T001 to a maximum of T255.
92 Audio System AM/FM A B CLK G AUDIO F C D E WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible.
Audio System 93 E. Memory presets: Store your favorite radio stations. To store a radio station, tune to the station, then press and hold a preset button until sound returns. F. AM/FM: Press this button to select a frequency band and access media through the auxiliary input jack. G. VOL-PUSH: • Press this button to switch the system off and on. • Turn the control to adjust the volume. AM/FM/CD WITH SYNC® WARNING: Driving while distracted can result in loss of vehicle control, crash and injury.
94 Audio System D. Phone: Press this button to access the phone features of the SYNC® system. See the SYNC® chapter for more information. E. MENU: Press this button to access different audio system features. • If your vehicle is equipped with satellite radio, you can access different menus by pressing OK. • Set the time by pressing MENU until SET HOURS or SET MINUTES appears and using the arrow buttons to adjust the time.
Audio System 95 M. REW: Press this button to manually rewind in a CD track or MP3 file. N. Memory presets: Store your favorite radio stations. To store a radio station, tune to the station, then press and hold a preset button until sound returns. O. TEXT/SCAN: • In radio, CD and MP3 modes, press and hold to hear a brief sampling of radio stations, CD tracks or MP3 files. • In CD and MP3 modes, press and release to display track title, artist name and disc title.
96 Audio System WARNING: Store the portable music player in a secure location, such as the center console or the glove box, when your vehicle is moving. Hard objects may become projectiles in a crash or sudden stop, which may increase the risk of serious injury. The audio extension cable must be long enough to allow the portable music player to be safely stored while your vehicle is moving.
Audio System 97 USB PORT (IF EQUIPPED) WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible.
98 Audio System Satellite Radio Reception Factors Potential satellite radio reception issues Antenna For optimal reception performance, keep the obstructions antenna clear of snow and ice build-up and keep luggage and other material as far away from the antenna as possible. Terrain Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense tree foliage and thunderstorms can interfere with your reception.
Audio System 99 Satellite Radio Electronic Serial Number (ESN) You need your ESN to activate, modify or track your satellite radio account. When in satellite radio mode, you can view this number by pressing SIRIUS and memory preset 1 at the same time. To access your ESN, press the bottom left corner of the touchscreen, then SIRIUS > Options. Troubleshooting Radio display Acquiring Sat Fault/SIRIUS system failure Condition Radio requires more than two seconds to produce audio for the selected channel.
100 Radio display Call SIRIUS 1–888–539–7474 None Found. Check Channel Guide. Subscription Updated Audio System Condition Possible action Your satellite service is Call SIRIUS at no longer available. 1–888–539–7474 to resolve subscription issues. All the channels in the Use the channel guide selected category are to turn off the Lock or either skipped or Skip function on that locked. station. No action required. SIRIUS has updated the channels available for your vehicle.
Climate Control 101 HEATER ONLY SYSTEM A B C FAN HI OFF FLR LO MIX VENT COOL WARM A. Fan speed control: Controls the volume of air circulated in your vehicle. Adjust to select the desired fan speed or switch off. If you switch the fan off, the windshield may fog up. B. Temperature control: Controls the temperature of the air circulated in your vehicle. Adjust to select the desired temperature. C. Air distribution control: Adjust to select the desired air distribution.
102 Climate Control MANUAL CLIMATE CONTROL A B C FAN HI OFF VENT LO NORM A/C FLR MIX MAX A/C COOL WARM A. Fan speed control: Controls the volume of air circulated in your vehicle. Adjust to select the desired fan speed or switch off. If you switch the fan off, the windshield may fog up. B. Temperature control: Controls the temperature of the air circulated in your vehicle. Adjust to select the desired temperature. C. Air distribution control: Adjust to select the desired air distribution.
Climate Control 103 REAR FAN SPEED CONTROL (IF EQUIPPED) REAR HI LO OFF Controls the volume of air circulated in the rear of your vehicle. Adjust to select the desired fan speed or switch off. HINTS ON CONTROLLING THE INTERIOR CLIMATE General Hints Note: A small amount of air may be felt from the footwell air vents regardless of the air distribution setting. Note: To reduce humidity build-up inside your vehicle, do not drive with the system switched off.
104 Climate Control Cooling the Interior Quickly 1 2 3 Adjust the fan speed to the highest speed setting initially, then adjust to the desired comfort level. Adjust the temperature control to the lowest temperature setting. Adjust the air distribution control to MAX A/C. Recommended Settings for Cooling 1 2 3 Adjust the fan speed to the second speed setting. Adjust the temperature control to the midway point of the cold settings. Adjust the air distribution control to NORM A/C.
Seats 105 SITTING IN THE CORRECT POSITION WARNING: Sitting improperly out of position or with the seat back reclined too far can take off weight from the seat cushion and affect the passenger sensing system, resulting in serious injury or death in a crash. Always sit upright against your seat back, with your feet on the floor. WARNING: Do not recline the seat back as this can cause the occupant to slide under the seat’s safety belt, resulting in severe personal injury in the event of a crash.
106 Seats Make sure that your driving position is comfortable and that you can maintain full control of your vehicle. HEAD RESTRAINTS WARNING: To minimize the risk of neck injury in the event of a crash , the driver and passenger occupants should not sit in and operate the vehicle until the seat back is placed in its proper position. The driver should never adjust the head restraint while the vehicle is in motion.
Seats 107 Moving the Seats Backward and Forward (If Equipped) Recline Adjustment (If Equipped) WARNING: Before returning the seat back to its original position, make sure that cargo or any objects are not trapped behind the seat back. After returning the seat back to its original position, pull on the seat back to make sure that it has fully latched. An unlatched seat may become dangerous in the event of a sudden stop or crash .
108 Seats POWER SEATS WARNING: Never adjust the driver’s seat when the vehicle is moving. The control is located on the outboard side of the seat cushion. Press A to raise or lower the front A B C portion of the seat cushion. Press B to move the seat forward, backward, up or down. Press C to raise or lower the rear portion of the seat cushion. REAR SEATS Rear Captains Chair (Passenger Side Only) Pull the lever to adjust the seat forward or backward.
Seats 109 Quick-Release Captains Chair (Seven Passenger Configuration-Second Row Only) WARNING: Check to see that the seat and seat back is latched securely in position. Keep floor area free of objects that would prevent proper seat engagement. Never attempt to adjust the seat while the vehicle is in motion. WARNING: Make sure that the seat is latched to the vehicle floor by pushing and pulling on the seat. If not latched, the seat may cause injury during a sudden stop. To remove the seat: 1.
110 Seats To install the seat: 1. Position the seat to the floor mount. 2. Pull the seat latch handle downward to lock the seat in position. 3. Make sure the safety belt is not twisted, then insert the safety belt tongue into the detachable anchor until you hear a click and feel the latch engage. Rear Bench Seat WARNING: Always latch the vehicle seat to the floor, whether the seat is occupied or empty. If not latched, the seat may cause injury during a sudden stop.
Seats 111 3. Clip the end of the belt to the stationary portion of the shoulder belt coming out of the trim panel. The end of the shoulder belt must be clipped in order to keep it from striking anything during vehicle operation. 4. With assistance, pull the seat latch release straps (A) (located behind the latch mechanisms) to release the latch from the rear strikers. B C A A 5.
112 Seats To install the seat: 1. Make sure the floor striker area is clean of any debris that would prevent the seat from latching. 2. With assistance, position the seat in the vehicle. 3. Align the front hooks to the front striker pins prior to lowering the rear latch mechanism and aligning them with the rear striker pins. 4. Engage the front hooks to the front striker pins. 5.
Auxiliary Power Points 113 AUXILIARY POWER POINTS WARNING: Do not plug optional electrical accessories into the cigarette lighter socket (if equipped). Improper use of the lighter can cause damage not covered by your warranty, and can result in fire or serious injury. Note: If used when the engine is not running, the battery will discharge. There may be insufficient power to restart your engine. Note: Do not insert objects other than an accessory plug into the power point.
114 Auxiliary Power Points 110 Volt AC Power Point (If Equipped) WARNING: Do not keep electrical devices plugged in the powerpoint whenever the device is not in use. Do not use any extension cord with the 110 volt AC power point, since it will defeat the safety protection design. Doing so my cause the powerpoint to overload due to powering multiple devices that can reach beyond the 150 watt load limit and could result in fire or serious injury.
Auxiliary Power Points 115 The power point can provide power whenever the ignition is on and the indicator light is on. The indicator light is located in the top left corner of the power point.
116 Starting and Stopping the Engine GENERAL INFORMATION WARNING: Extended idling at high engine speeds can produce very high temperatures in the engine and exhaust system, creating the risk of fire or other damage. WARNING: Do not park, idle, or drive your vehicle on dry grass or other dry ground cover. The emission system heats up the engine compartment and exhaust system, which can start a fire. WARNING: Do not start your vehicle in a closed garage or in other enclosed areas.
Starting and Stopping the Engine 117 D C E B A A. Accessory: Allows the electrical accessories, such as the radio, to operate while the engine is not running. B. Lock: Locks the automatic transmission gearshift lever and allows key removal. C. Off: Shuts off the engine and all accessories without locking the steering wheel. D. On: All the electrical circuits are operational. Warning lights are illuminated. This is the key position when driving. E. Start: Cranks the engine.
118 Starting and Stopping the Engine If you have difficulty starting the engine when the temperature is below -13°F (-25°C), press the accelerator pedal slightly and try again. If you cannot start your engine after three attempts, wait 10 seconds, then follow this procedure: 1. Fully press the brake pedal. 2. Fully press the accelerator pedal and hold it there. 3. Move the transmission selector lever to position P or N. 4. Start the engine.
Starting and Stopping the Engine 119 Guarding Against Exhaust Fumes WARNING: If you smell exhaust fumes inside your vehicle, have this checked immediately. Do not drive your vehicle if you smell exhaust fumes. Carbon monoxide is present in exhaust fumes. Take precautions to avoid its dangerous effects. Important Ventilating Information If you stop your vehicle and leave the engine idling for long periods of time, we recommend that you do one of the following: • Open the windows at least 1 inch (2.
120 Starting and Stopping the Engine • Make sure that when in operation, the extension cord plug and the heater cord plug connections are free and clear of water. This could cause an electric shock or fire. • Make sure your vehicle is parked in a clean area, clear of combustibles. • Make sure the heater, heater cord and extension cord are firmly connected. • Check for heat anywhere in the electrical hookup once the system has been operating for approximately 30 minutes.
Fuel and Refueling 121 IMPORTANT SAFETY PRECAUTIONS WARNING: Do not overfill the fuel tank. The pressure in an overfilled tank may cause leakage and lead to fuel spray and fire. WARNING: The fuel system may be under pressure. If the fuel filler cap is venting vapor or if you hear a hissing sound, wait until it stops before completely removing the fuel filler cap. Otherwise, fuel may spray out and injure you or others.
122 Fuel and Refueling Observe the following guidelines when handling automotive fuel: • Extinguish all smoking materials and any open flames before fueling your vehicle. • Always turn off the vehicle before fueling. • Automotive fuels can be harmful or fatal if swallowed. Fuels such as gasoline and ethanol are highly toxic and if swallowed can cause death or permanent injury. If fuel is swallowed, call a physician immediately, even if no symptoms are immediately apparent.
Fuel and Refueling 123 During the summer season, fuel ethanol may contain a maximum of 85% denatured ethanol (Ed85) and 15% unleaded gasoline. The fuel ethanol has a higher octane rating than unleaded regular or premium gasoline and this allows the design of engines with greater efficiency and power. Winter blends may contain up to 75% denatured ethanol (Ed75) and up to 25% unleaded gasoline to enhance cold engine starts. Severely cold weather may require additional measures for reliable starting.
124 Fuel and Refueling It is best not to alternate repeatedly between gasoline and E85. If you do switch fuels, it is recommended that you add as much fuel as possible—at least half a tank. Do not add less than five gallons (18.9 liters) when refueling. You should drive the vehicle immediately after refueling for at least 5 miles (8 kilometers) to allow the vehicle to adapt to the change in ethanol concentration.
Fuel and Refueling 125 REFUELING • • • • • • • WARNING: Fuel vapor burns violently and a fuel fire can cause severe injuries. To help avoid injuries to you and others: Read and follow all the instructions on the pump island. Turn off your engine when you are refueling. Do not smoke if you are near fuel or refueling your vehicle. Keep sparks, flames and smoking materials away from fuel.
126 Fuel and Refueling Note: If you must replace the fuel filler cap, replace it with a fuel filler cap that is designed for your vehicle. The customer warranty may be void for any damage to the fuel tank or fuel system if the correct genuine Ford, Motorcraft® or other certified fuel filler cap is not used. Your fuel tank filler cap has an indexed design with a 1/4 turn on/off feature. When fueling your vehicle: 1. Turn the engine off. 2. Carefully turn the filler cap counterclockwise until it spins off.
Fuel and Refueling 127 For consistent results when filling the fuel tank: • Turn the ignition off before fueling; an inaccurate reading results if the engine is left running. • Use the same fill rate (low–medium–high) each time the tank is filled. • Allow no more than two automatic click–offs when filling. Results are most accurate when the filling method is consistent.
128 Fuel and Refueling Your vehicle is equipped with various emission control components and a catalytic converter which will enable your vehicle to comply with applicable exhaust emission standards. To make sure that the catalytic converter and other emission control components continue to work properly: • Use only the specified fuel listed. • Avoid running out of fuel. • Do not turn off the ignition while your vehicle is moving, especially at high speeds.
Fuel and Refueling 129 On-board Diagnostics (OBD-II) Your vehicle is equipped with a computer that monitors the engine’s emission control system. This system is commonly known as the on-board diagnostics system (OBD-II). The OBD-II system protects the environment by ensuring that your vehicle continues to meet government emission standards. The OBD-II system also assists your authorized dealer in properly servicing your vehicle.
130 Fuel and Refueling Readiness for Inspection/Maintenance (I/M) Testing Some state, provincial and local governments may have Inspection/Maintenance (I/M) programs to inspect the emission control equipment on your vehicle. Failure to pass this inspection could prevent you from getting a vehicle registration. If the service engine soon indicator is on or the bulb does not work, the vehicle may need to be serviced. See On-board Diagnostics (OBD-II) in this chapter.
Transmission 131 AUTOMATIC TRANSMISSION OPERATION Understanding the Gearshift Positions of the 4–Speed Automatic Transmission WARNING: Always set the parking brake fully and make sure the gearshift is latched in P (Park). Turn the ignition to the lock position and remove the key whenever you leave your vehicle. Your vehicle has been designed to improve fuel economy by reducing fuel usage during coasting or deceleration.
132 Transmission R (Reverse) With the gearshift lever in R (Reverse), the vehicle will move backward. Always come to a complete stop before shifting into and out of R (Reverse). N (Neutral) With the gearshift lever in N (Neutral), the vehicle can be started and is free to roll. Hold the brake pedal down while in this position. D (Drive with Overdrive) The normal driving position for the best fuel economy. Transmission operates in gears one through four.
Transmission 133 Drive (not shown) Drive is activated when the transmission control switch is pressed. • This position allows for all forward gears except overdrive. • O/D OFF lamp is illuminated. • Provides engine braking. • Use when driving conditions cause excessive shifting from O/D to other gears. Examples: hilly terrain, heavy loads, trailer towing and when engine braking is required. • To return to O/D (Overdrive), press the transmission control switch. The O/D OFF lamp will not be illuminated.
134 Transmission Understanding the Shift Positions of the 5–Speed Automatic Transmission (If Equipped - 5.4L and 6.8L Gasoline Engines Only) WARNING: Always set the parking brake fully and make sure the gearshift is latched in P (Park). Turn the ignition to the lock position and remove the key whenever you leave your vehicle.
Transmission 135 N (Neutral) With the gearshift lever in N (Neutral), the vehicle can be started and is free to roll. Hold the brake pedal down while in this position. D (Drive with Overdrive) with Tow/Haul off D (Overdrive) with tow/haul off is the normal driving position for the best fuel economy. The overdrive function allows automatic upshifts and downshifts through gears one through five.
136 Transmission 3 (Third) Transmission starts and operates in third gear only. Used for improved traction on slippery roads. Selecting 3 (Third) provides engine braking. 2 (Second) Use 2 (Second) to start-up on slippery roads or to provide additional engine braking on downgrades. 1 (First) • Provides maximum engine braking. • Allows upshifts by moving gearshift lever.
Transmission 137 If you cannot move the gearshift lever out of P (Park) with the ignition in the on position and the brake pedal pressed, it is possible that a fuse has blown or the vehicle’s brake lamps are not operating properly. Refer to Fuses chapter. If the fuse is not blown and the brake lamps are working properly, the following procedure will allow you to move the gearshift lever from P (Park): 1. Apply the parking brake, and turn the ignition to the on position. 2.
138 Transmission Automatic Transmission Adaptive Learning This feature is designed to increase durability and provide consistent shift feel over the life of the vehicle. A new vehicle or transmission may have firm shifts, soft shifts or both. This operation is considered normal and will not affect function or durability of the transmission. Over time, the adaptive learning process will fully update transmission operation.
Brakes 139 GENERAL INFORMATION Note: Occasional brake noise is normal. If a metal-to-metal, continuous grinding or continuous squeal sound is present, the brake linings may be worn out and should be inspected by an authorized dealer. If your vehicle has continuous vibration or shudder in the steering wheel while braking, you should take it to an authorized dealer for inspection. Note: Brake dust may accumulate on the wheels, even under normal driving conditions.
140 Brakes HINTS ON DRIVING WITH ANTI-LOCK BRAKES When the system is operating, the brake pedal will pulse and may travel further. Maintain pressure on the brake pedal. You may also hear a noise from the system. This is normal. The anti-lock braking system will not eliminate the dangers inherent when: • you drive too closely to the vehicle in front of you. • your vehicle is hydroplaning. • you take corners too fast. • the road surface is poor.
Traction Control 141 PRINCIPLES OF OPERATION The traction control system helps avoid drive wheel spin and loss of traction. If your vehicle begins to slide, the system applies the brakes to individual wheels and, when needed, reduces engine power at the same time. If the wheels spin when accelerating on slippery or loose surfaces, the system reduces engine power in order to increase traction.
142 Stability Control PRINCIPLES OF OPERATION WARNING: Vehicle modifications involving braking system, aftermarket roof racks, suspension, steering system, tire construction or wheel and tire size may change the handling characteristics of the vehicle and may adversely affect the performance of the AdvanceTrac® system. In addition, installing any stereo loudspeakers may interfere with and adversely affect the AdvanceTrac® system.
Stability Control 143 A Vehicle without AdvanceTrac® with RSC® skidding off its intended route. B Vehicle with AdvanceTrac® with RSC® maintaining control on a slippery surface. USING ADVANCETRAC® WITH RSC® (IF EQUIPPED) The system automatically activates when you start your engine. The AdvanceTrac® with RSC® system cannot be completely turned off, but the electronic stability system and roll stability control portions of the system are disabled when the transmission is in position R.
144 Button functions Default at start-up Stability Control AdvanceTrac® with RSC® Features Stability TCS OFF RSC®/ESC control light light Illuminated Illuminated during bulb during bulb Enabled check check TCS Enabled Button pressed momentarily Not illuminated Illuminated solid Enabled Disabled below 20 mph (32 km/h) Button pressed again after deactivation or driving above 20 mph (32 km/h) Not illuminated Not illuminated Enabled Enabled If you switch off the traction control system below 20 m
Parking Aids 145 SENSING SYSTEM (IF EQUIPPED) WARNING: To help avoid personal injury, please read and understand the limitations of the system as contained in this section. Sensing is only an aid for some (generally large and fixed) objects when moving in reverse on a flat surface at parking speeds. Traffic control systems, inclement weather, air brakes, and external motors and fans may also affect the function of the sensing system; this may include reduced performance or a false activation.
146 Parking Aids Using the Rear Sensing System The rear sensors are only active when the transmission is in R (Reverse). As the vehicle moves closer to the obstacle, the rate of the audible warning increases. When the obstacle is fewer than 10 inches (25 centimeters) away, the warning sounds continuously. If a stationary or receding object is detected farther than 10 inches (25 centimeters) from the side of the vehicle, the tone sounds for only three seconds.
Parking Aids 147 WARNING: Back up as slow as possible since higher speeds might limit your reaction time to stop the vehicle. WARNING: Use caution when using the rear video camera and the liftgate is ajar. If the liftgate is ajar, the camera will be out of position and the video image may be incorrect. All guidelines (if enabled) have been removed when the liftgate is ajar. WARNING: Use caution when turning camera features on or off while in R (Reverse). Make sure the vehicle is not moving.
148 Parking Aids Note: When towing, the camera only sees what is being towed behind the vehicle. This might not provide adequate coverage as it usually provides in normal operation and some objects might not be seen. In some vehicles, the guidelines may disappear once the trailer tow connector is engaged. Note: The camera may not operate correctly under the following conditions: • Nighttime or dark areas if one or both reverse lamps are not operating.
Parking Aids D C B E A 149 A. Rear bumper B. Fixed guideline: Red zone C. Fixed guideline: Yellow zone D. Fixed guideline: Green zone E. Centerline The fixed guidelines fade in and out depending on the steering wheel position. Always use caution while reversing. Objects in the red zone are closest to your vehicle and objects in the green zone are further away. Objects are getting closer to your vehicle as they move from the green zone to the yellow or red zones.
150 Parking Aids Note: When manual zoom is enabled, only the centerline is shown. Allows the driver to get a closer view of an object behind the vehicle. The zoomed image keeps the bumper in the image to provide a reference. The zoom is only active while the transmission is in R (Reverse), When the transmission is shifted out of R (Reverse), the feature automatically turns off and must be reset when it is used again. Selectable settings for this feature are OFF, Level 1, Level 2 or Level 3.
Cruise Control 151 PRINCIPLES OF OPERATION Cruise control lets you maintain a set speed without keeping your foot on the accelerator pedal. USING CRUISE CONTROL (IF EQUIPPED) WARNING: Do not use cruise control in heavy traffic or on roads that are winding, slippery or unpaved. Note: Vehicle speed may vary momentarily when driving up or down a steep hill. Apply the brakes if your vehicle speed increases above the set speed while driving downhill.
152 Cruise Control Changing the Set Speed Note: If you accelerate by pressing the accelerator pedal, the set speed will not change. When you release the accelerator pedal, you will return to the speed that you previously set. • Press and hold SET ACCEL to increase or COAST to decrease the set speed. Release the control when you reach the desired speed. • Press and release SET ACCEL to increase or COAST to decrease. The set speed will change in approximately 1 mph (2 km/h) increments.
Driving Aids 153 STEERING To help prevent damage to the power steering system: • Never hold the steering wheel at its furthest turning points (until it stops) for more than a few seconds when the engine is running. • Do not operate the vehicle with a low power steering pump fluid level (If the fluid level is below the MIN line mark on the dipstick). • Some noise is normal during operation.
154 Load Carrying LOAD LIMIT Vehicle Loading – With and Without a Trailer This section will guide you in the proper loading of your vehicle and/or trailer, to keep your loaded vehicle weight within its design rating capability, with or without a trailer. Properly loading your vehicle will provide maximum return of vehicle design performance.
Load Carrying 155 WARNING: The appropriate loading capacity of your vehicle can be limited either by volume capacity (how much space is available) or by payload capacity (how much weight the vehicle should carry). Once you have reached the maximum payload of your vehicle, do not add more cargo, even if there is space available. Overloading or improperly loading your vehicle can contribute to loss of vehicle control and vehicle rollover.
156 Load Carrying Cargo Weight – includes all weight added to the Base Curb Weight, including cargo and optional equipment. When towing, trailer tongue load or king pin weight is also part of cargo weight. GAW (Gross Axle Weight) – is the total weight placed on each axle (front and rear) – including vehicle curb weight and all payload. GAWR (Gross Axle Weight Rating) – is the maximum allowable weight that can be carried by a single axle (front or rear).
Load Carrying 157 GVWR (Gross Vehicle Weight Rating) – is the maximum allowable weight of the fully loaded vehicle (including all options, equipment, passengers and cargo). The GVWR is shown on the Safety Compliance Certification Label. The label shall be affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver’s seating position. The GVW must never exceed the GVWR.
158 Load Carrying WARNING: Exceeding the Safety Compliance Certification Label vehicle weight rating limits could result in substandard vehicle handling or performance, engine, transmission and/or structural damage, serious damage to the vehicle, loss of control and personal injury. GCW (Gross Combined Weight) – is the weight of the loaded vehicle (GVW) plus the weight of the fully loaded trailer.
Load Carrying 159 WARNING: Do not exceed the GVWR or the GAWR specified on the Safety Compliance Certification Label. WARNING: Do not use replacement tires with lower load carrying capacities than the original tires because they may lower the vehicle’s GVWR and GAWR limitations. Replacement tires with a higher limit than the original tires do not increase the GVWR and GAWR limitations.
160 Load Carrying capacity in your vehicle to transport four friends and your golf bags. In metric units, the calculation would be: 635 kg - (5 x 99 kg) - (5 x 13.5 kg) = 635 - 495 - 67.5 = 72.5 kg. • Suppose your vehicle has a 1400 lb. (635 kg) cargo and luggage capacity. You and one of your friends decide to pick up cement from the local home improvement store to finish that patio you have been planning for the past 2 years.
Towing 161 TOWING A TRAILER WARNING: Do not exceed the GVWR or the GAWR specified on the certification label. WARNING: Towing trailers beyond the maximum recommended gross trailer weight exceeds the limit of your vehicle and could result in engine damage, transmission damage, structural damage, loss of vehicle control, vehicle rollover and personal injury. Note: For information on electrical items such as fuses or relays, see the Fuses chapter.
162 Towing RECOMMENDED TOWING WEIGHTS Note: Do not exceed a trailer weight of 5000 pounds (2268 kilograms) when towing with, or by, bumper only. Note: Calculate the maximum trailer weight for all cutaway vehicles by subtracting the weight of your vehicle (including incomplete vehicle weight and payload, which includes second unit body weight, cargo and passengers) from the gross combined weight. Otherwise, maximum trailer weight is 10000 pounds (4536 kilograms).
Towing 163 Maximum GCWR Maximum trailer - lb. (kg) weight - lb. (kg) E-250 Extended, Recreational and Crew van 4.6L 3.73 11500 (5216) 5900 (2540) 4.6L 4.10 12000 (5443) 6400 (2903) 5.4L 3.73 and 4.10 13000 (5897) 7300 (3311) E-350 Regular, Recreational and Crew van 5.4L 3.73 and 4.10 13000 (5897) 7400 (3357) 6.8L 3.73 15000 (6804) 9100 (4128) 6.8L 4.10 18500 (8391) 10000 (4536) E-350 Extended, Recreational and Crew van 5.4L 3.73 13000 (5897) 7200 (3266) 6.8L 3.73 15000 (6804) 9000 (4082) 6.8L 4.
164 Towing Maximum GCWR Maximum trailer - lb. (kg) weight - lb. (kg) E-350 Cutaway single rear wheel 158–inch wheelbase 5.4L 4.10 13000 (5896) 8000 (3629) 6.8L 4.10 18500 (8391) 10000 (4536) E-350 Cutaway dual rear wheel 158–inch and 176–inch wheelbase 5.4L 3.73 10050 (4763) 4800 (2177) 5.4L 4.10 13000 (5897) 7700 (3493) 6.8L 4.10 18500 (8391) 10000 (4536) E-350 Stripped chassis dual rear wheel 138–inch wheelbase 5.4L 4.10 13000 (5897) 8400 (3810) 6.8L 4.
Towing 165 Remember to account for the trailer tongue weight as part of your vehicle load when calculating the total vehicle weight. Hitches Do not use a hitch that either clamps onto the bumper or attaches to the axle. Distribute the trailer load so 10-15% of the total trailer weight is on the tongue. Weight-Distributing Hitches WARNING: Do not adjust a weight-distributing hitch to any position where the rear bumper of the vehicle is higher than it was before attaching the trailer.
166 Towing Safety Chains Note: Do not attach safety chains to the bumper. Always connect the trailer’s safety chains to the frame or hook retainers of your vehicle hitch. To connect the trailer’s safety chains, cross the chains under the trailer tongue and allow enough slack for turning tight corners. Do not allow the chains to drag on the ground. Trailer Brakes WARNING: Do not connect a trailer’s hydraulic brake system directly to your vehicle’s brake system.
Towing 167 A B The controller user interface consists of the following: A. + and - (Gain adjustment buttons): Pressing these buttons adjusts the controller’s power output to the trailer brakes in 0.5 increments. You can increase the gain setting to 10.0 (maximum trailer braking) or decrease it to 0 (no trailer braking). Pressing and holding a button raises or lowers the setting continuously. The gain setting displays in the message center as follows: TBC GAIN = XX.X.
168 Towing B. Manual control lever: Slide the control lever to the left to turn on the trailer’s electric brakes independent of the tow vehicle’s brakes. See the following Procedure for adjusting gain section for instructions on proper use of this feature. If you use the manual control while the brake is also applied, the greater of the two inputs determines the power sent to the trailer brakes.
Towing 169 TRAILER BRAKE MODULE FAULT: Displays in response to faults sensed by the trailer brake controller, accompanied by a single chime. If this message appears, contact an authorized dealer as soon as possible for diagnosis and repair. The controller may still function, but performance may be degraded. WIRING FAULT ON TRAILER: Displays when there is a short circuit on the electric brake output wire.
170 Towing • Your vehicle’s brake system and the trailer brake system work independently of each other. Changing the gain setting on the controller does not affect the operation of your vehicle’s brakes whether you attach a trailer or not. • When you switch the engine off, the controller output is disabled and the display and module shut down. The controller module and display turn on when you switch the ignition on. • The trailer brake controller is only a factory-installed or dealer-installed item.
Towing 171 • When stopped in congested or heavy traffic during hot weather, place the gearshift in position P to aid engine and transmission cooling and to help A/C performance. • Turn off the speed control with heavy loads or in hilly terrain. The speed control may turn off automatically when you are towing on long, steep grades. • Shift to a lower gear when driving down a long or steep hill. Do not apply the brakes continuously, as they may overheat and become less effective.
172 Towing When backing down a ramp during boat launching or retrieval: • Do not allow the static water level to rise above the bottom edge of the rear bumper. • Do not allow waves to break higher than 6 inches (15 centimeters) above the bottom edge of the rear bumper. Exceeding these limits may allow water to enter vehicle components: • Causing internal damage to the components. • Affecting driveability, emissions, and reliability.
Towing 173 We recommend the use of a wheel lift and dollies or flatbed equipment to tow your vehicle. Do not tow with a slingbelt. Ford Motor Company has not approved a slingbelt towing procedure. Vehicle damage may occur if towed incorrectly, or by any other means. Ford Motor Company produces a towing manual for all authorized tow truck operators. Have your tow truck operator refer to this manual for proper hook-up and towing procedures for your vehicle.
174 Driving Hints PREPARING TO DRIVE WARNING: Utility vehicles have a significantly higher rollover rate than other types of vehicles. WARNING: In a rollover crash, an unbelted person is significantly more likely to die than a person wearing a seat belt. WARNING: Vehicles with a higher center of gravity such as utility vehicles and trucks handle differently than vehicles with a lower center of gravity.
Driving Hints 175 Vehicle stability and handling This van or wagon, like any vehicle designed to carry very heavy loads, must be driven differently from a passenger car. The extra weight can affect stopping distance and maneuverability. The higher center of gravity and other features may reduce the ability to make abrupt maneuvers and may increase the risk of rollover compared to a passenger car. Do not place any loads on the roof of passenger wagons.
176 Driving Hints • In an unavoidable emergency situation where a sudden sharp turn must be made, remember to avoid “over-driving” your vehicle, i.e., turn the steering wheel only as rapidly and as far as required to avoid the emergency. Excessive steering will result in less vehicle control, not more. Additionally, smooth variations of the accelerator and/or brake pedal pressure should be utilized if changes in vehicle speed are called for.
Driving Hints 177 ECONOMICAL DRIVING Fuel economy is affected by several things, such as how you drive, the conditions you drive under and how you maintain your vehicle. There are some things to keep in mind that may improve your fuel economy: • Accelerate and slow down in a smooth, moderate fashion. • Drive at steady speeds without stopping. • Anticipate stops; slowing down may eliminate the need to stop. • Combine errands and minimize stop-and-go driving. • Close the windows for high-speed driving.
178 Driving Hints DRIVING THROUGH WATER Note: Driving through deep water may allow water into the transmission and engine causing internal damage. Have the fluid checked and, if water is found, replace the fluid. Do not drive quickly through standing water, especially if the depth is unknown. Traction or brake capability may be limited and if the ignition system gets wet, your engine may stall. Water may also enter your engine’s air intake and severely damage your engine.
Driving Hints 179 WARNING: Always use floor mats that are designed to fit the footwell of your vehicle. Only use floor mats that leave the pedal area unobstructed. Only use floor mats that are firmly secured to retention posts so that they cannot slip out of position and interfere with the pedals or impair safe operation of your vehicle in other ways. • Pedals that cannot move freely can cause loss of vehicle control and increase the risk of serious personal injury.
180 Roadside Emergencies ROADSIDE ASSISTANCE Vehicles Sold in the U.S.: Getting Roadside Assistance To fully assist you should you have a vehicle concern, Ford Motor Company offers a complimentary roadside assistance program. This program is separate from the New Vehicle Limited Warranty. The service is available: • 24 hours a day, seven days a week • for the coverage period listed on the Roadside Assistance Card included in your owner’s manual portfolio.
Roadside Emergencies 181 U.S. Ford vehicle customers who require Roadside Assistance, call 1-800-241-3673. If you need to arrange roadside assistance for yourself, Ford Motor Company will reimburse a reasonable amount for towing to the nearest dealership within 35 miles (56 kilometers). To obtain reimbursement information, U.S. Ford vehicle customers call 1-800-241-3673. Customers will be asked to submit their original receipts.
182 Roadside Emergencies Fuel Pump Shut-off In the event of a moderate to severe collision, this vehicle is equipped with a fuel pump shut-off feature that stops the flow of fuel to the engine. Not every impact will cause a shut-off. Should your vehicle shut off after a collision due to this feature, you may restart your vehicle by doing the following: 1. Turn the ignition switch to the off position. 2. Turn the ignition switch to the on position.
Roadside Emergencies 183 Preparing Your Vehicle Note: Use only a 12–volt supply to start your vehicle. Note: Do not disconnect the battery of the disabled vehicle as this could damage the vehicle’s electrical system. 1. Park the booster vehicle close to the hood of the disabled vehicle making sure the two vehicles do not touch. Set the parking brake on both vehicles and stay clear of the engine cooling fan and other moving parts. 2. Check all battery terminals.
184 Roadside Emergencies 1 3 4 2 1. Connect the positive (+) jumper cable to the positive (+) terminal of the discharged battery. 2. Connect the other end of the positive (+) cable to the positive (+) terminal of the assisting battery. 3. Connect the negative (-) cable to the negative (-) terminal of the assisting battery. 4. Make the final connection of the negative (-) cable to an exposed metal part of the stalled vehicle’s engine, away from the battery and the carburetor or fuel injection system.
Roadside Emergencies 185 Removing the Jumper Cables Note: In the illustration, the vehicle on the bottom is used to designate the assisting (boosting) battery. Remove the jumper cables in the reverse order that they were connected. 1. Remove the jumper cable from the ground metal surface. 4 2. Remove the jumper cable on the negative (-) terminal of the booster vehicle’s battery. 3. Remove the jumper cable from the positive (+) terminal of the booster vehicle’s battery. 4.
186 Customer Assistance GETTING THE SERVICES YOU NEED Warranty repairs to your vehicle must be performed by an authorized dealer. While any authorized dealer handling your vehicle line will provide warranty service, we recommend you return to your selling authorized dealer who wants to ensure your continued satisfaction. Please note that certain warranty repairs require special training, equipment or both, so not all authorized dealers are authorized to perform all warranty repairs.
Customer Assistance 187 In Canada: Mailing address Customer Relationship Centre Ford Motor Company of Canada, Limited P.O. Box 2000 Oakville, Ontario L6K 0C8 Telephone 1-800-565-3673 (FORD) Online www.ford.ca Additional Assistance If you have questions or concerns, or are unsatisfied with the service you are receiving, follow these steps: 1. Contact your Sales Representative or Service Advisor at your selling or servicing authorized dealer. 2.
188 Customer Assistance IN CALIFORNIA (U.S. ONLY) California Civil Code Section 1793.
Customer Assistance 189 THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM (U.S. ONLY) Your satisfaction is important to Ford Motor Company and to your dealer. If a warranty concern has not been resolved using the three-step procedure outlined earlier in this chapter in the Getting the Services You Need section, you may be eligible to participate in the BBB AUTO LINE program. The BBB AUTO LINE program consists of two parts – mediation and arbitration.
190 Customer Assistance UTILIZING THE MEDIATION or ARBITRATION PROGRAM (CANADA ONLY) This pertains to vehicles delivered to authorized Canadian dealers. In those cases, where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation or arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP).
Customer Assistance 191 If your vehicle must be serviced while you are traveling or living in Asia-Pacific Region, Sub-Saharan Africa, U.S. Virgin Islands, Central America, the Caribbean, and Israel, contact the nearest authorized dealer. If the authorized dealer cannot help you, contact: FORD MOTOR COMPANY FORD EXPORT OPERATIONS & GLOBAL INITIATIVES Customer Relationship Center 1555 Fairlane Drive Fairlane Business Park #3 Allen Park, Michigan 48101 U.S.A.
192 Customer Assistance If you buy your vehicle in North America and then relocate to any of the above locations, register your vehicle identification number (VIN) and new address with Ford Motor Company Export Operations & Global Growth Initiatives by emailing expcac@ford.com. If you are in another foreign country, contact the nearest authorized dealer. In the event your inquiry is unresolved, communicate your concern with the dealership’s Sales Manager, Service Manager or Customer Relations Manager.
Customer Assistance 193 REPORTING SAFETY DEFECTS (U.S. ONLY) If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ford Motor Company. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign.
194 Fuses CHANGING A FUSE Fuses WARNING: Always replace a fuse with one that has the specified amperage rating. Using a fuse with a higher amperage rating can cause severe wire damage and could start a fire. If electrical components in the vehicle are not working, a fuse may have blown. Blown fuses are identified by a broken wire within the fuse. Check the appropriate fuses before replacing any electrical 15 components.
Fuses 195 FUSE SPECIFICATION CHART Power Distribution Box WARNING: Always disconnect the battery before servicing high current fuses. WARNING: To reduce risk of electrical shock, always replace the cover to the power distribution box before reconnecting the battery or refilling fluid reservoirs. Note: If your vehicle is equipped with a dual battery, disconnecting the primary under-hood battery does not remove power from all circuits. The power distribution box is located in the engine compartment.
196 Fuses Fuse or relay location 3 4 5 6 7 8 9 Fuse amp rating HC micro relay HC micro relay HC micro relay HC micro relay HC micro relay HC micro relay HC micro relay 10 11 12 — — 40A** 13 14 15 30A** 40A** 40A** 16 17 50A** 50A** 18 30A** 19 20 21 22 23 24 25 26 27 28 29 30A** 30A** — — G8VA relay G8VA relay HC micro relay — — 20A* 10A* Protected components Wiper Trailer tow battery charge Fuel pump Trailer tow park lamp Upfitter #4 Upfitter #3 Modified vehicle and stripped chassis run/start
Fuses Fuse or relay location 30 31 32 33 34 35 36 37 38 Fuse amp rating 10A* 10A* 50A** 40A** 20A** 40A** 20A** G8VA relay G8VA relay 39 40 41 42 G8VA relay ISO relay — 15A* 43 44 45 46 20A* 10A* 15A* 10A* 47 48 49 50 51 52 40A** 20A** 30A** — 20A** 10A* 53 10A* 54 10A* 197 Protected components Brake on/off switch Cluster battery (stripped chassis) Blower motor Anti-lock brake system pump Stripped chassis horn Powertrain control module relay Ignition switch (stripped chassis) Trailer tow stop —
198 Fuses Fuse or relay location 55 56 57 58 59 60 Fuse amp rating — — 20A* 15A* — — 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 — HC micro relay 30A** — 20A** 20A** 20A** 50A** — 30A** — 20A** — 30A** 20A* 76 20A* 77 10A* 78 15A* 79 10A* Protected components Not used Not used Trailer tow park lamp Trailer tow backup lamp Not used One touch integrated start (diode) Not used Upfitter #2 Trailer tow battery charge Not used Power point 2 (glove box) Power point 3 (left B-pillar) Power point 1 (i
Fuses Fuse or relay location 80 Fuse amp rating 10A* 81 — 82 — 83 — 84 — 85 HC micro relay * Mini fuses ** A1S fuses 199 Protected components Cluster run/start (stripped chassis) Not used Not used Fuel pump (diode) Not used Upfitter #1 Passenger Compartment Fuse Panel WARNING: Always disconnect the battery before servicing high current fuses. Note: If your vehicle is equipped with a dual battery, disconnecting the primary under-hood battery does not remove power from all circuits.
200 Fuses The fuses are coded as follows: Fuse or relay Fuse amp location rating 1 30A 2 15A 3 15A 4 30A 5 10A 6 7 8 9 10 11 20A 10A 10A 15A 15A 10A Protected components Inverter B+ Not used (spare) Not used (spare) Not used (spare) Passenger compartment fuse panel, Brake-shift interlock Turn signal, Hazard, Stop lamps Left low beam Right low beam Courtesy lamps Switch illumination Not used (spare) 2013 Econoline (eco) Owners Guide gf, 2nd Printing, November 2012 USA (fus)
Fuses Fuse or relay location 12 13 14 Fuse amp rating 7.
202 Fuses Fuse or relay location 39 40 41 Fuse amp rating 20A 20A 15A 42 43 10A 10A 44 45 10A 5A 46 7.
Fuses 203 There will also be one power lead for each switch found as a blunt-cut and sealed wire located in the underhood cowl shield above the engine block powertrain control module. They are coded as follows: AUX 1 AUX 2 Circuit Number CAC05 CAC06 AUX 3 CAC07 AUX 4 CAC08 Switch Wire Color Yellow Green with Brown Trace Violet with Green Trace Brown Fuse Amp Rating 30A 30A 10A 15A More detailed information about upfitter switches can be found at https://www.fleet.ford.com/truckbbas/.
204 Maintenance GENERAL INFORMATION Have your vehicle serviced regularly to help maintain its roadworthiness and resale value. There is a large network of Ford authorized dealers who are there to help you with their professional servicing expertise. We believe that their specially trained technicians are best qualified to service your vehicle properly and expertly. They are supported by a wide range of highly specialized tools developed specifically for servicing your vehicle.
Maintenance 205 OPENING AND CLOSING THE HOOD 1. Inside the vehicle, pull the hood release handle located under the bottom left corner of the instrument panel. 2. Go to the front of the vehicle and push the auxiliary latch, located in the center top of the grille, to the left in order to release the hood. 3. Lift the hood and secure it with the prop rod.
206 Maintenance UNDER HOOD OVERVIEW A B C D E F G A. Battery B. Windshield washer fluid reservoir C. Engine oil filler cap D. Automatic transmission fluid dipstick E. Air filter assembly F. Engine oil dipstick G. Power steering fluid reservoir H. Brake fluid reservoir I. Engine coolant reservoir J.
Maintenance 207 ENGINE OIL DIPSTICK A. MIN B. MAX A B ENGINE OIL CHECK Refer to the scheduled maintenance information for the appropriate intervals for checking the engine oil. 1. Make sure the vehicle is on level ground. 2. Turn the engine off and wait 15 minutes for the oil to drain into the oil pan. 3. Set the parking brake and ensure the gearshift is securely latched in P (Park). 4. Open the hood. Protect yourself from engine heat. 5. Locate and carefully remove the engine oil level dipstick.
208 Maintenance Note: Do not add engine oil further than the MAX mark. Oil levels above the MAX mark may cause engine damage. Only use oils certified for gasoline engines by the American Petroleum Institute (API). An oil with this trademark symbol conforms to the current engine and emission system protection standards and fuel economy requirements of the International Lubricants Specification Advisory Council (ILSAC), comprised of U.S. and Japanese automobile manufacturers. 1. Check the engine oil level.
Maintenance 209 Note: Automotive fluids are not interchangeable; do not use engine coolant/antifreeze or windshield washer fluid outside of its specified function and vehicle location. Adding Engine Coolant WARNING: Do not add engine coolant when the engine is hot. Steam and scalding liquids released from a hot cooling system can burn you badly. Also, you can be burned if you spill coolant on hot engine parts. WARNING: Do not put engine coolant in the windshield washer fluid container.
210 Maintenance • Do not use alcohol, methanol, brine or any engine coolants mixed with alcohol or methanol antifreeze (coolant). Alcohol and other liquids can cause engine damage from overheating or freezing. • Do not add extra inhibitors or additives to the coolant. These can be harmful and compromise the corrosion protection of the engine coolant. Unscrew the cap slowly. Any pressure will escape as you unscrew the cap.
Maintenance 211 If you drive in extremely hot climates: • It is still necessary to maintain the coolant concentration above 40%. • NEVER decrease the coolant concentration below 40%. • A coolant concentration of 40% will provide improved overheat protection. Engine coolant concentrations below 40% will decrease the corrosion/freeze protection characteristics of the engine coolant and may cause engine damage.
212 Maintenance Once the engine temperature cools, the engine can be restarted. Take your vehicle to an authorized dealer as soon as possible to minimize engine damage. When Fail-Safe Mode is Activated WARNING: Fail-safe mode is for use during emergencies only. Operate the vehicle in fail-safe mode only as long as necessary to bring the vehicle to rest in a safe location and seek immediate repairs.
Maintenance 213 TRANSMISSION FLUID CHECK Checking Automatic Transmission Fluid (If Equipped) Refer to your scheduled maintenance information for scheduled intervals for fluid checks and changes. Your transmission does not consume fluid. However, the fluid level should be checked if the transmission is not working properly, i.e., if the transmission slips or shifts slowly or if you notice some sign of fluid leakage. Automatic transmission fluid expands when warmed.
214 Maintenance Low Fluid Level Do not drive the vehicle if there is no indication of fluid on the dipstick and the ambient temperature is above 50°F (10°C).
Maintenance 215 Correct Fluid Level The transmission fluid should be checked at normal operating temperature 150°F-170°F (66°C-77°C) on a level surface. The normal operating temperature can be reached after approximately 20 miles (30 km) of driving. You can check the fluid without driving if the ambient temperature is above 50°F (10°C). However, if fluid is added at this time, an overfill condition could result when the vehicle reaches normal operating temperature.
216 Maintenance The transmission fluid should be in this range if at ambient temperature (50°F-95°F [10°C-35°C]).
Maintenance High Fluid Level H C Fluid levels above the safe range may result in transmission failure. An overfill condition of transmission fluid may cause shift and/or engagement concerns and/or possible damage. High fluid levels can be caused by an overheating condition.
218 Maintenance Adjusting Automatic Transmission Fluid Levels Note: Use of a non-approved automatic transmission fluid may cause internal transmission component damage. Note: An overfill condition of transmission fluid may cause shift and/or engagement concerns and/or possible damage. Note: Do not use supplemental transmission fluid additives, treatments or cleaning agents. The use of these materials may affect transmission operation and result in damage to internal transmission components.
Maintenance 219 If an overfill occurs, excess fluid should be removed by an authorized dealer.
220 Maintenance Automatic Transmission Fluid Filter The TorqShift® automatic transmission is equipped with a serviceable transmission fluid filter located inside the transmission bottom pan. Refer to your Scheduled Maintenance Information for service intervals for automatic transmission fluid and transmission filter. For transmission filter maintenance, see your authorized dealer. DRIVELINE UNIVERSAL JOINT AND SLIP YOKE Your vehicle may be equipped with universal joints that require lubrication.
Maintenance 221 POWER STEERING FLUID CHECK WARNING: For E-350 and E-450 vehicles with the Hydro-Boost Brake System, do not press the brake pedal after the engine has been turned off. Pressing the brake pedal after the engine has been turned off will give a false power steering fluid level reading. Note: Do not operate the vehicle with a low power steering pump fluid level (if the fluid level is below the MIN line).
222 Maintenance State or local regulations on volatile organic compounds may restrict the use of methanol, a common windshield washer antifreeze additive. Washer fluids containing non-methanol antifreeze agents should be used only if they provide cold weather protection without damaging the vehicle’s paint finish, wiper blades or washer system.
Maintenance 223 Note: Electrical or electronic accessories or components added to the vehicle by the dealer or the owner may adversely affect battery performance and durability. Your vehicle is equipped with a Motorcraft® maintenance-free battery which normally does not require additional water during its life of service. For longer, trouble-free operation, keep the top of the battery clean and dry. Also, make certain the battery cables are always tightly fastened to the battery terminals.
224 Maintenance 3. Run the engine until it reaches normal operating temperature. 4. Allow the engine to idle for at least one minute. 5. Turn the A/C on and allow the engine to idle for at least one minute. 6. Release the parking brake. With your foot on the brake pedal and with the A/C on, put the vehicle in D (Drive) and allow the engine to idle for at least one minute. 7. Drive the vehicle to complete the relearning process.
Maintenance 225 CHECKING THE WIPER BLADES Run the tip of your fingers over the edge of the blade to check for roughness. Clean the wiper blades with washer fluid or water applied with a soft sponge or cloth. CHANGING THE WIPER BLADES Replace wiper blades at least once per year for optimum performance. To replace the wiper blades: 1. Fold back the wiper arm and position the wiper blade at a right angle to the wiper arm. 2.
226 Maintenance When changing the air filter element, use only the air filter element listed. See Motorcraft® Part Numbers in the Capacities and Specifications chapter. See Scheduled Maintenance Information for the appropriate intervals for changing the air filter element. Note: Failure to use the correct air filter element may result in severe engine damage. The customer warranty may be void for any damage to the engine if the correct air filter element is not used. Changing the Air Filter Element 1.
Maintenance 227 ADJUSTING THE HEADLAMPS The headlamps on your vehicle are properly aimed at the assembly plant. If your vehicle has been in an accident, the alignment of your headlamps should be checked by your authorized dealer. Vertical and Horizontal Aim Adjustment (Sealed Beam Headlamps) The headlamps on your vehicle are intended to be aimed using mechanical aimers.
228 Maintenance 3. Turn on the low beam headlamps and open the hood. 4. Locate the high intensity area of the beam pattern and place the top edge of the intensity zone even with the horizontal reference line (D). If the top edge of the high intensity area is not even with the horizontal line, follow the next step to adjust it. 5. Locate the vertical adjuster (A) for each headlamp. Turn the adjuster control either clockwise or B counterclockwise to adjust the vertical aim of the headlamp. 6.
Maintenance 229 • (A) 8 feet (2.4 meters) • (B) Center height of lamp to ground D • (C) 25 feet (7.6 meters) • (D) Horizontal reference line 2. Measure the height from the B center of your headlamp (indicated C by a 3.0 millimeter circle on the lens) to the ground and mark an 8 foot (2.4 meter) horizontal reference line on the vertical wall or screen at this height (a piece of masking tape works well). A 3. Turn on the low beam headlamps to illuminate the wall or screen and open the hood.
230 Maintenance CHANGING A BULB Lamp Assembly Condensation Exterior lamps are vented to accommodate normal changes in pressure. Condensation can be a natural by-product of this design. When moist air enters the lamp assembly through the vents, there is a possibility that condensation can occur when the temperature is cold. When normal condensation occurs, a thin film of mist can form on the interior of the lens. The thin mist eventually clears and exits through the vents during normal operation.
Maintenance 231 2. Remove the three screws from the headlamp assembly and pull the assembly straight out. 3. Disconnect the electrical connector by squeezing the release tab and pushing the connector forward, then pulling it rearward. 4. Remove the bulb assembly by turning it counterclockwise and pulling it straight out. To install the new bulb, follow the removal procedures in reverse order. Replacing Headlamps (Sealed Beam) 1. Make sure the headlamp switch is in the off position, then open the hood.
232 Maintenance Replacing Front Parking Lamp and Turn Signal Bulbs 1. Make sure the headlamp control is in the off position. 2. Remove the headlamp assembly. Refer to Replacing headlamp bulbs in this section. Aerodynamic Sealed Beam 3. Rotate the bulb socket counterclockwise and remove. 4. Carefully pull the bulb straight out of the socket. To complete installation, follow the removal procedures in reverse order.
Maintenance 233 Replacing Side Marker Bulbs 1. Make sure the headlamp control is in the off position. 2. Remove the headlamp assembly. Refer to Replacing headlamp bulbs in this section. Aerodynamic Sealed Beam 3. Rotate the bulb socket counterclockwise and remove. 4. Carefully pull the bulb straight out of the socket. To complete installation, follow the removal procedures in reverse order.
234 Maintenance Replacing High-Mount Brake Lamp Bulbs On vehicles without a rear headliner, the interior cargo lamp (if equipped) must be removed from under the high-mount brake lamp assembly located inside the vehicle. Then, do the following: 1. Remove the two screws from the high-mount brake lamp assembly and lift the lamp from the vehicle. 2. Remove the bulb socket from the lamp assembly by turning it counterclockwise. 3. Carefully pull the bulb straight out of the socket.
Maintenance 235 Replacing Stop, Turn, Tail, Side Marker, and Backup Lamp Bulbs The stop, turn, tail, side marker, and backup lamp bulbs are located in the tail lamp assembly. Follow the same steps to replace any of the bulbs: 1. Turn the headlamp switch to the off position, then remove the four screws and the lamp assembly from the vehicle. 2. Rotate the bulb socket counterclockwise and remove it from lamp assembly. 3. Carefully pull the bulb straight out of the socket and push in the new bulb.
236 Maintenance BULB SPECIFICATION CHART Replacement bulbs are specified in the chart below. Headlamp bulbs must be marked with an authorized “D.O.T.” for North America and an “E” for Europe to ensure lamp performance, light brightness and pattern and safe visibility. The correct bulbs will not damage the lamp assembly or void the lamp assembly warranty and will provide quality bulb burn time.
Vehicle Care 237 GENERAL INFORMATION Your Ford or Lincoln authorized dealer has many quality products available to clean your vehicle and protect its finishes. CLEANING PRODUCTS For best results, use the following products or products of equivalent quality: Motorcraft® Bug and Tar Remover (ZC-42) Motorcraft® Custom Bright Metal Cleaner (ZC-15) Motorcraft® Detail Wash (ZC-3-A) Motorcraft® Dusting Cloth (ZC-24) Motorcraft® Engine Shampoo and Degreaser (U.S.
238 Vehicle Care • Immediately remove items such as gasoline, diesel fuel, bird droppings and insect deposits because they can cause damage to the vehicle’s paintwork and trim over time. Use Motorcraft® Bug and Tar Remover. • Note: Suntan lotions and insect repellents can damage any painted surface; if these substances come in contact with your vehicle, wash it off as soon as possible. • Remove any exterior accessories before entering a car wash.
Vehicle Care 239 WAXING • Wash the vehicle first. • Use a quality wax that does not contain abrasives. • Do not allow paint sealant to come in contact with any non-body (low-gloss black) colored trim, such as grained door handles, roof racks, bumpers, side moldings, mirror housings or the windshield cowl area. The paint sealant will grey or stain the parts over time. REPAIRING MINOR PAINT DAMAGE Your authorized dealer has touch-up paint to match your vehicle’s color.
240 Vehicle Care CLEANING THE WINDOWS AND WIPER BLADES The windows and wiper blades should be cleaned regularly. If the wipers do not wipe properly, substances on the vehicle’s glass or the wiper blades may cause squeaking or chatter noise from the blades, and streaking and smearing of the windshield. To clean these items, follow these tips: • The windows may be cleaned with a non-abrasive cleaner such as Motorcraft® Ultra-Clear Spray Glass Cleaner.
Vehicle Care 241 For fabric, carpets, cloth seats, safety belts and seats equipped with side airbags: • Remove dust and loose dirt with a vacuum cleaner. • Remove light stains and soil with Motorcraft® Professional Strength Carpet & Upholstery Cleaner. • If grease or tar is present on the material, spot-clean the area first with Motorcraft® Spot and Stain Remover. In Canada, use Motorcraft® Multi-Purpose Cleaner.
242 Vehicle Care If a staining liquid like coffee or juice has been spilled on the instrument panel or on interior trim surfaces, clean as follows: 1. Wipe up spilled liquid using a clean, white, cotton cloth. 2. Wipe the surface with a damp, clean, white, cotton cloth. For more thorough cleaning, use a mild soap and water solution. If the spot cannot be completely cleaned by this method, the area may be cleaned using a commercially available cleaning product designed for automotive interiors. 3.
Vehicle Care 243 • Never apply any cleaning chemical to hot or warm wheel rims or covers. • Some automatic car washes may cause damage to the finish on your wheel rims or covers. Industrial-strength (heavy-duty) cleaners, or cleaning chemicals, in combination with brush agitation to remove brake dust and dirt, could wear away the clearcoat finish over time. • Do not use hydrofluoric acid-based or high caustic-based wheel cleaners, steel wool, fuels or strong household detergent.
244 Vehicle Care Engine • The engine oil and filter should be changed prior to storage, as used engine oil contains contaminates that may cause engine damage. • Start the engine every 15 days. Run at fast idle until it reaches normal operating temperature. • With your foot on the brake, shift through all the gears while the engine is running. Fuel system • Fill the fuel tank with high-quality fuel until the first automatic shutoff of the fuel pump nozzle.
Vehicle Care 245 Miscellaneous • Make sure all linkages, cables, levers and pins under vehicle are covered with grease to prevent rust. • Move vehicles at least 25 feet (8 meters) every 15 days to lubricate working parts and prevent corrosion. Removing Vehicle from Storage When your vehicle is ready to come out of storage, do the following: • Wash your vehicle to remove any dirt or grease film build-up on window surfaces. • Check windshield wipers for any deterioration.
246 Wheels and Tires GENERAL INFORMATION Notice to Utility Vehicle, Van and Truck Owners WARNING: Utility vehicles have a significantly higher rollover rate than other types of vehicles. To reduce the risk of serious injury or death from a rollover or other crash you must: • Avoid sharp turns and abrupt maneuvers; • Drive at safe speeds for the conditions; • Keep tires properly inflated; • Never overload or improperly load your vehicle; and • Make sure every passenger is properly restrained.
Wheels and Tires 247 How Your Vehicle Differs from Other Vehicles Sport-utility vehicles, vans and trucks can differ from some other vehicles in a few noticeable ways. Your vehicle may be: • Higher – to allow higher load carrying capacity and to allow it to travel over rough terrain without getting hung up or damaging underbody components. • Shorter – to give it the capability to approach inclines and drive over the crest of a hill without getting hung up or damaging underbody components.
248 Wheels and Tires TIRE CARE Information About Uniform Tire Quality Grading Tire Quality Grades apply to new pneumatic passenger car tires. The Tire Quality Grades can be found where applicable on the tire sidewall between tread shoulder and maximum section width. For example: • Treadwear 200 Traction AA Temperature A These Tire Quality Grades are determined by standards that the United States Department of Transportation has set. Tire Quality Grades apply to new pneumatic passenger car tires.
Wheels and Tires 249 Temperature A B C WARNING: The temperature grade for this tire is established for a tire that is properly inflated and not overloaded. Excessive speed, underinflation, or excessive loading, either separately or in combination, can cause heat buildup and possible tire failure.
250 Wheels and Tires • Recommended inflation pressure: The cold inflation pressure found on the Safety Compliance Certification Label (affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver’s seating position) or Tire Label located on the B-Pillar or the edge of the driver’s door. • B-pillar: The structural member at the side of the vehicle behind the front door. • Bead area of the tire: Area of the tire next to the rim.
Wheels and Tires 251 Note: If your tire size does not begin with a letter, this may mean it is designated by either the European Tire and Rim Technical Organization or the Japan Tire Manufacturing Association. B. 215: Indicates the nominal width of the tire in millimeters from sidewall edge to sidewall edge. In general, the larger the number, the wider the tire. C. 65: Indicates the aspect ratio which gives the tire’s ratio of height to width. D. R: Indicates a radial type tire. E.
252 Wheels and Tires Letter rating Speed rating - mph (km/h) W 168 (270) Y 186 (299 ) Note: For tires with a maximum speed capability over 149 mph (240 km/h), tire manufacturers sometimes use the letters ZR. For those with a maximum speed capability over 186 mph (299 km/h), tire manufacturers always use the letters ZR. H. U.S. DOT Tire Identification Number (TIN): This begins with the letters DOT and indicates that the tire meets all federal standards.
Wheels and Tires 253 • Temperature: The temperature grades are A (the highest), B and C, representing the tire’s resistance to the generation of heat and its ability to dissipate heat when tested under controlled conditions on a specified indoor laboratory test wheel. M. Maximum Inflation Pressure: Indicates the tire manufacturer’s maximum permissible pressure or the pressure at which the maximum load can be carried by the tire.
254 Wheels and Tires Information on T Type Tires B A C D E T type tires have some additional information beyond those of P type tires. These differences are described below. T145/80D16 is an example of a tire size. Note: The temporary tire size for your vehicle may be different from this example. Tire Quality Grades do not apply to this type of tire. A.
Wheels and Tires 255 INFLATING YOUR TIRES Safe operation of your vehicle requires that your tires are properly inflated. Remember that a tire can lose up to half of its air pressure without appearing flat. Every day before you drive, check your tires. If one looks lower than the others, use a tire gauge to check pressure of all tires and adjust if required. At least once a month and before long trips, inspect each tire and check the tire pressure with a tire gauge (including spare, if equipped).
256 Wheels and Tires Maximum Inflation Pressure is the tire manufacturer’s maximum permissible pressure or the pressure at which the maximum load can be carried by the tire.
Wheels and Tires 257 Note: Some spare tires operate at a higher inflation pressure than the other tires. For T-type mini-spare tires, see the Dissimilar Spare Tire and Wheel Assembly Information section. Store and maintain at 60 psi (4.15 bar). For full-size and dissimilar spare tires, see the Dissimilar Spare Tire and Wheel Assembly Information section. Store and maintain at the higher of the front and rear inflation pressure as shown on the Tire Label. 6.
258 Wheels and Tires 2013 Econoline (eco) Owners Guide gf, 2nd Printing, November 2012 USA (fus)
Wheels and Tires 259 WARNING: Stay out of the trajectory (1) as indicated in the illustration. Inspecting Your Tires and Wheel Valve Stems Periodically inspect the tire treads for uneven or excessive wear and remove objects such as stones, nails or glass that may be wedged in the tread grooves. Check the tire and valve stems for holes, cracks, or cuts that may permit air leakage and repair or replace the tire and replace the valve stem.
260 Wheels and Tires WARNING: Age Tires degrade over time depending on many factors such as weather, storage conditions, and conditions of use (such as load, speed, inflation pressure) the tires experience throughout their lives. In general, tires should be replaced after six years regardless of tread wear. However, heat caused by hot climates or frequent high loading conditions can accelerate the aging process and may require tires to be replaced more frequently.
Wheels and Tires 261 Tire Replacement Requirements WARNING: Only use replacement tires and wheels that are the same size, load index, speed rating and type (such as P-metric versus LT-metric or all-season versus all-terrain) as those originally provided by Ford.
262 Wheels and Tires WARNING: To reduce the risk of serious injury, when mounting replacement tires and wheels, you should not exceed the maximum pressure indicated on the sidewall of the tire to set the beads without additional precautions listed below. If the beads do not seat at the maximum pressure indicated, re-lubricate and try again. When inflating the tire for mounting pressures up to 20 psi (1.
Wheels and Tires 263 Safety Practices WARNING: If your vehicle is stuck in snow, mud, or sand, do not rapidly spin the tires. Spinning the tires can tear the tire and cause an explosion. A tire can explode in as little as three to five seconds. WARNING: Do not spin the wheels at over 35 mph (56 km/h). The tires may fail and injure a passenger or bystander. Driving habits have a great deal to do with your tire mileage and safety. • Observe posted speed limits. • Avoid fast starts, stops and turns.
264 Wheels and Tires The tires should also be balanced periodically. An unbalanced tire and wheel assembly may result in irregular tire wear. Tire Rotation WARNING: If the tire label shows different tire pressures for the front and rear tires and the vehicle is equipped with a tire pressure monitoring system, then the settings for the system sensors need to be updated. Always perform the system reset procedure after tire rotation.
Wheels and Tires 265 • Dual rear wheel vehicles – six tire rotation If your vehicle is equipped with dual rear wheels, it is recommended that the front and rear tires (in pairs) be rotated only side to side. We do not recommend splitting up the dual rear wheels. Rotate them side to side as a pair. After tire rotation, inflation pressures must be adjusted for the tires new positions in accordance with vehicle requirements. Sometimes irregular tire wear can be corrected by rotating the tires.
266 Wheels and Tires Follow these guidelines when using snow tires and chains: • If possible, avoid fully loading your vehicle. • Use only SAE Class S chains. • Install chains securely, verifying that the chains do not touch any wiring, brake lines or fuel lines. • Drive cautiously. If you hear the chains rub or bang against your vehicle, stop and retighten the chains. If this does not work, remove the chains to prevent damage to your vehicle. • Remove the tire chains when they are no longer needed.
Wheels and Tires 267 Your vehicle has also been equipped with a TPMS malfunction indicator to indicate when the system is not operating properly. The TPMS malfunction indicator is combined with the low tire pressure telltale. When the system detects a malfunction, the telltale will flash for approximately one minute and then remain continuously illuminated. This sequence will continue upon subsequent vehicle start-ups as long as the malfunction exists.
268 Wheels and Tires Understanding your tire pressure monitoring system The tire pressure monitoring system measures pressure in your four road tires and sends the tire pressure readings to your vehicle. The low tire pressure warning light will turn on if the tire pressure is significantly low. Once the light is illuminated, your tires are under-inflated and need to be inflated to the manufacturer’s recommended tire pressure.
Wheels and Tires Low tire pressure warning light Solid warning light 269 Possible cause Customer action required Tire(s) under-inflated 1. Make sure tires are at the proper pressure. See Inflating your tires in this chapter. 2. After inflating your tires to the manufacturer’s recommended pressure as shown on the Tire Label (located on the edge of driver’s door or the B-Pillar), the vehicle must be driven for at least two minutes over 20 mph (32 km/h) before the light turns off.
270 Low tire pressure warning light Flashing warning light Wheels and Tires Possible cause Customer action required Spare tire in use Repair the damaged road wheel/tire and reinstall it on the vehicle to restore system functionality. For a description on how the system functions, refer to When your temporary spare tire is installed in this section.
Wheels and Tires 271 Tire Pressure Monitoring System Reset Procedure WARNING: To determine the required pressure(s) for your vehicle, see the Safety Compliance Certification Label (affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver’s seating position), or Tire Label located on the B-Pillar or the edge of the driver’s door. See the Load Carrying chapter for more information.
272 Wheels and Tires 3. Cycle the ignition to the on position with the engine off. 4. Turn the hazard flashers on then off three times. This must be accomplished within 10 seconds. If the reset mode has been entered successfully, the horn will sound once, the system indicator will flash and the message center (if equipped) will display TRAIN LEFT FRONT TIRE. If this does not occur, please try again starting at Step 2.
Wheels and Tires 273 TRAINING COMPLETE. 10. Turn the ignition off. If two short horn beeps are heard, the reset procedure was unsuccessful and must be repeated. If after repeating the procedure and two short beeps are heard when the ignition is turned to off, seek assistance from your authorized dealer. 11. Set all four tires to the recommended air pressure as indicated on the Safety Compliance Certification Label or Tire Label.
274 Wheels and Tires Dissimilar Spare Tire and Wheel Assembly Information WARNING: Failure to follow these guidelines could result in an increased risk of loss of vehicle control, injury or death. If you have a dissimilar spare tire and wheel assembly, then it is intended for temporary use only.
Wheels and Tires 275 3. Full-size dissimilar spare without label on wheel When driving with the full-size dissimilar spare tire and wheel assembly, do not: • exceed 70 mph (113 km/h). • use more than one dissimilar spare tire and wheel at a time. • use commercial car washing equipment. • use snow chains on the end of the vehicle with the dissimilar spare tire and wheel.
276 Wheels and Tires WARNING: To help prevent the vehicle from moving when you change a tire, be sure to place the transmission selector lever in position P, set the parking brake and block (in both directions) the wheel that is diagonally opposite (other side and end of the vehicle) to the tire being changed. WARNING: Never get underneath a vehicle that is supported only by a jack. If the vehicle slips off the jack, you or someone else could be seriously injured.
Wheels and Tires 277 To remove the spare tire: 1. Open the rear doors and remove the thumb screw and anti-theft bracket. If finger pressure will not remove the thumb screw, use the lug wrench to loosen the screw. 2. Remove the access plug under the left door. 3. Remove the jack handle from the right side compartment and insert the tip of the jack handle through the access hole and into the tube. 4.
278 Wheels and Tires • The jack is located in the rear right-hand side of the cargo area. 8. Remove any wheel trim. Insert the tapered end of the lug nut wrench behind wheel covers or hubcaps and twist off. 9. Loosen the wheel nut by pulling up on the handle of the lug nut wrench about one-half turn (counterclockwise). Do not remove the wheel lug nuts until you raise the tire off the ground. Replacing the tire 1. Assemble the jack handle sections together and lock into the jack.
Wheels and Tires 279 Rear axle jacking points - All models except E-350 dual rear wheel and E-450: Rear axle jacking points - E-350 dual rear wheel and E-450: Front axle jacking points: Note: Do not place the jack under or on the steering linkage. Place the jack under the pin on the front surface of the front axle. 3. Raise the jack until the wheel is completely off the ground.
280 Wheels and Tires 1 6 7 4 3 8. Remove the jack and fully tighten the lug nuts in the following pattern. See Wheel Lug Nut Torque Specifications in this chapter for the proper lug nut torque specification. 5 8 2 9. Install any wheel covers, ornaments or hub caps. Make sure they are snapped in place. 10. Stow the jack, handle and lug wrench. 11. Unblock the wheels.
Wheels and Tires 281 5. Repeat this tightness check procedure when servicing the spare tire pressure (every six months, as per your scheduled maintenance information), or at any time that the spare tire is disturbed through service of other components. 6. If removed, install the spare tire lock (if equipped) into the bumper drive tube with the spare tire lock key (if equipped) and jack handle.
282 Wheels and Tires On all two-piece flat wheel nuts, apply one drop of motor oil between the flat washer and the nut. Do not apply motor oil to the wheel nut threads or the wheel stud threads. Note: Inspect the wheel pilot hole and mounting surface prior to installation. Remove any visible corrosion or loose particles.
Capacities and Specifications 283 ENGINE SPECIFICATIONS Engine Cubic inches 4.6L V8 engine 281 Minimum Required fuel 87 octane or E851 Firing order 1-3-7-2-6-5-4-8 Ignition Coil on plug system Spark plug 0.041–0.047 inch gap (1.04–1.20 mm) Compression 9.38:1 ratio 5.4L V8 engine 330 Minimum 87 octane or E851 1-3-7-2-6-5-4-8 6.8L V10 engine 415 Minimum 87 octane Coil on plug Coil on plug 1-6-5-10-2-7-3-8-4-9 0.051–0.057 inch 0.052–0.056 inch (1.29–1.45 mm) (1.32–1.42 mm) 9.0:1 9.0:1 1 4.
284 Capacities and Specifications • 4.6L V8, 5.4L V8 and 6.
— — — Door weatherstrips Hinges, latches, Striker plates, fuel filler door hinge, and seat tracks Lock cylinders 2013 Econoline (eco) Owners Guide gf, 2nd Printing, November 2012 USA (fus) 32.6 quarts (30.8L) 30.4 quarts (28.8L) 30.8 quarts (29.1L) 28.8 quarts (27.2L) 26.0 quarts (24.6L) 23.8 quarts (22.6L) Between MIN and MAX on reservoir Brake fluid Engine coolant (4.6L engine)1 Engine coolant (4.6L engine with aux rear heat)1 Engine coolant (5.4L engine)1 Engine coolant (5.
Between MIN/MAX on reservoir Power steering fluid XT-10-QLV / MERCON® LV XY-75W140-QL / WSL-M2C192-A SAE 75W-140 Synthetic Rear Axle Lubricant 5.9 pints (2.
Dana Limited Slip Axle fluid M60 (M248) E–250/E–3505,7 Dana Limited Slip Axle fluid M70FF (M267FF) E-3507 Dana Limited Slip Axle fluid M70HD (M273HD) E-4507 Dana conventional axle fluid M60 (M248) E-350 with 4.10 axle ratio6,7 Dana conventional axle fluid M60 (M248) E-150/E-350 7 Dana conventional axle fluid M70FF (M267FF) E-3507 Dana conventional axle fluid M70HD (M273HD) E-4507 Item 2013 Econoline (eco) Owners Guide gf, 2nd Printing, November 2012 USA (fus) 9.0 pints (4.3 L) 6.6 pints (3.1L) 6.
2013 Econoline (eco) Owners Guide gf, 2nd Printing, November 2012 USA (fus) — ZC-32-A (US) CXC-37-(A, B, D, and F) (Canada) / WSB-M8B16-A2/- - Ford part number / Ford specification Your engine has been designed to be used with Ford engine oil, which gives a fuel economy benefit while maintaining the durability of your engine. Using oils other than the one specified can result in longer engine cranking periods, reduced engine performance, reduced fuel economy and increased emission levels.
Indicates only approximate dry-fill capacity. Some applications may vary based on cooler size, if equipped with an in-tank cooler, if equipped with an oil to air cooler and if equipped with a remote filter assembly. The amount of transmission fluid and fluid level should be set by the indication on the dipstick’s normal operating range. 4 Automatic transmissions that require MERCON® LV should only use MERCON® LV fluid. Refer to scheduled maintenance information to determine the correct service interval.
290 Capacities and Specifications MOTORCRAFT® PART NUMBERS Component Air filter element Batterystandard / (auxiliary) Oil filter Spark plugs TorqShift® automatic transmission internal bottom–pan filter Windshield wiper blade FA-1632 FA-1632 6.8L V10 engine FA-1632 BXT-65-650 / (BXT-65-750) BXT-65-650 / (BXT-65-750) BXT-65-650 / (BXT-65-750) FL-820-S FL-820-S FL-820-S 4.6L V8 engine 5.4L V8 engine 1 — FT-180 FT-180 WW-2001-PF 1 For spark plug replacement, see your authorized dealer.
Capacities and Specifications 291 VEHICLE IDENTIFICATION NUMBER The vehicle identification number is located on the driver’s side instrument panel. XXXXXXXXXXXXXXXXX Please note that in the graphic, XXXX is representative of your vehicle identification number. The Vehicle Identification Number (VIN) contains the following information: A. World manufacturer identifier B. Brake system / Gross Vehicle Weight Rating (GVWR) / Restraint Devices and their location C. Make, vehicle line, series, body type D.
292 Capacities and Specifications VEHICLE CERTIFICATION LABEL The National Highway Traffic Safety Administration Regulations require that a Safety Compliance Certification Label be affixed to a vehicle and prescribe where the Safety Compliance Certification Label may be located. The Safety Compliance Certification Label shall be affixed to either the door hinge pillar, the door latch post, or the edge of the door near the door latch, next to the driver’s seating position.
Capacities and Specifications Description Five-speed automatic (5R110W) Four-speed automatic (4R75E) 2013 Econoline (eco) Owners Guide gf, 2nd Printing, November 2012 USA (fus) 293 Code T Q
294 Accessories ACCESSORIES For a complete listing of the accessories that are available for your vehicle, please contact your dealer or visit our online store at: Accessories.Ford.com (U.S. only). Ford Custom Accessories are available for your vehicle through your local Ford or Ford of Canada dealer.
Accessories 295 *Ford Licensed Accessories (FLA) are warranted by the accessory manufacturer’s warranty. Ford Licensed Accessories are fully designed and developed by the accessory manufacturer and have not been designed or tested to Ford Motor Company engineering requirements. Contact your Ford dealer for details regarding the manufacturer’s limited warranty and/or a copy of the FLA product limited warranty offered by the accessory manufacturer.
296 Ford Extended Service Plan FORD ESP EXTENDED SERVICE PLANS (U.S. ONLY) More than 32 million Ford and Lincoln owners have discovered the powerful protection of Ford ESP. It is the only extended service plan backed by Ford Motor Company, and provides “peace of mind” protection beyond the New Vehicle Limited Warranty coverage. Up to 500+ Covered Vehicle Components There are four, new-vehicle Extended Service Plans with different levels of coverage. Ask your dealer for details.
Ford Extended Service Plan 297 Ford ESP Can Quickly Pay for Itself One service bill – the cost of parts and labor – can easily exceed the price of your Ford ESP Service Contract. With Ford ESP, you minimize your risk for unexpected repair bills and rising repair costs. Avoid the rising cost of properly maintaining your vehicle! Ford ESP also offers a Premium Maintenance Plan that covers items that routinely wear out.
298 Ford Extended Service Plan FORD ESP EXTENDED SERVICE PLANS (CANADA ONLY) You can get more protection for your vehicle by purchasing a Ford Extended Service Plan (ESP). Ford ESP is the only service contract backed by Ford Motor Company of Canada, Limited.
Scheduled Maintenance 299 GENERAL MAINTENANCE INFORMATION Why Maintain Your Vehicle? Carefully following the maintenance schedule helps protect against major repair expenses resulting from neglect or inadequate maintenance and may also help to increase the value of your vehicle when you sell or trade it. Keep all receipts for completed maintenance with the vehicle. Regular maintenance intervals for your vehicle have been established based upon rigorous testing.
300 Scheduled Maintenance Protecting Your Investment Maintenance is an investment that pays dividends in the form of improved reliability, durability and resale value. To maintain the proper performance of your vehicle and its emission control systems, it is imperative that scheduled maintenance be completed at the designated intervals. Your vehicle is very sophisticated and built with multiple complex performance systems.
Scheduled Maintenance 301 Owner Checks and Services Certain basic maintenance checks and inspections should be performed every month or at six month intervals. Check every month Engine oil level. Function of all interior and exterior lights. Tires (including spare) for wear and proper pressure. Windshield washer fluid level. Check every six months Battery connections. Clean if necessary. Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
302 Scheduled Maintenance Multi-point Inspection In order to keep your vehicle running right, it is important to have the systems on your vehicle checked regularly. This can help identify potential issues and prevent major problems. Ford Motor Company recommends the following multi-point inspection be performed at every scheduled maintenance interval to help make sure your vehicle keeps running great.
Scheduled Maintenance 2013 Econoline (eco) Owners Guide gf, 2nd Printing, November 2012 USA (fus) 303
304 Scheduled Maintenance NORMAL SCHEDULED MAINTENANCE AND LOG Normal Scheduled Maintenance Every 7500 miles Change engine oil and filter. (12000 km) or six Rotate tires*, inspect tire wear and measure months (whichever tread depth. comes first) Inspect wheels and related components for abnormal noise, wear, looseness or drag. Perform multi-point inspection (recommended). Every 15000 miles Inspect automatic transmission fluid level. (24000 km) or Consult dealer for requirements.
Scheduled Maintenance Every 30000 miles (48000 km) Every 60000 miles (96000 km) 305 Additional Maintenance Items Replace engine air filter. Every 97500 miles (156000 km) Every 105000 miles (168000 km) Every 150000 miles (240000 km) Change automatic transmission fluid and filter on 5–speed transmission. Consult dealer for requirements. Replace front wheel bearing grease and grease seal if non-sealed bearings are used. Replace spark plugs. Change engine coolant.* Change rear axle fluid (Dana axles).
306 Scheduled Maintenance Maintenance Schedule Log DEALER VALIDATION: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P
Scheduled Maintenance DEALER VALIDATION: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER
308 Scheduled Maintenance DEALER VALIDATION: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: D
Scheduled Maintenance 309 SPECIAL OPERATING CONDITIONS If you operate your vehicle primarily in one of the more demanding conditions listed below, you need to have some items maintained more frequently. If you only occasionally operate your vehicle under these conditions, it is not necessary to perform the additional maintenance. For specific recommendations, see your dealership service advisor or technician.
310 Scheduled Maintenance Extensive Idling or Low-speed Driving for Long Distances as in Heavy Commercial Use (i.e., Delivery, Taxi, Patrol Car or Livery) Every 30000 miles Change automatic transmission fluid on 4–speed (48000 km) transmission. Replace front wheel bearing grease and grease seals if non-sealed bearings are used. Every 60000 miles Replace spark plugs.
Scheduled Maintenance Special Operating Condition Log DEALER VALIDATION: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE:
312 Scheduled Maintenance DEALER VALIDATION: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: D
Scheduled Maintenance 313 EXCEPTIONS Normal vehicle axle maintenance: Rear axles and power take-off units with synthetic fluid and light-duty trucks equipped with Ford-design axles are lubricated for life; do not check or change fluid unless a leak is suspected, service is required or the assembly has been submerged in water.
314 Scheduled Maintenance ENGINE COOLANT CHANGE RECORD Initial change After initial change Six years or 105000 miles (168000 km) (whichever comes first) Every three years or 45000 miles (72000 km) Engine Coolant Change Log DEALER VALIDATION: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P
SYNC® 315 SYNC is an in-vehicle communications system that works with your Bluetooth-enabled cellular phone and portable media player. This allows you to: • Make and receive calls. • Access and play music from your portable music player. • Use 911 Assist®, Vehicle Health Report and SYNC Services (Traffic, Directions & Information) (if equipped). • Use applications, such as Pandora and Stitcher, via SYNC AppLink™ (if applicable). • Access phonebook contacts and music via voice commands.
316 SYNC® GENERAL INFORMATION Make sure you review your device’s manual before using it with SYNC. Support The SYNC support team is available to help you with any questions you cannot answer on your own. Monday-Saturday, 8:30am-8:00pm EST In the United States, call: 1–888–270–1055 In Canada, call: 1–800–565–3673 Times are subject to change due to holidays. SYNC Owner Account Why do I need a SYNC owner account? • Required to activate Vehicle Health Report and to view the reports online.
SYNC® 317 When using SYNC: • Do not operate playing devices if the power cords or cables are broken, split or damaged. Place cords and cables out of the way, so they do not interfere with the operation of pedals, seats, compartments or safe driving abilities. • Do not leave playing devices in your vehicle during extreme conditions as it could cause them damage. See your device’s manual for further information. • Do not attempt to service or repair the system. See your authorized dealer.
318 SYNC® USING VOICE RECOGNITION This system helps you control many features using voice commands. This allows you to keep your hands on the wheel and focus on what is in front of you. Initiating a Voice Session Push the voice icon; a tone sounds and Listening appears in the display. Say any of the following: Say: If you want to: “Phone” “USB” Make calls. Access the device connected to your USB port. “Bluetooth Audio” Stream audio from your phone.
SYNC® 319 Adjusting the Interaction Level Push the voice icon; when prompted, say “Voice settings”, then any of the following: When you say: “Interaction mode standard” The system: Provides more detailed interaction and guidance. “Interaction mode advanced” Provides less audible interaction and more tone prompts. The system defaults to the standard interaction mode.
320 SYNC® • Speak naturally, without long pauses between words. • At any time you can interrupt the system while it is speaking by pressing the voice icon. USING SYNC WITH YOUR PHONE Hands-free calling is one of the main features of SYNC. While the system supports a variety of features, many are dependent on your cellular phone’s functionality. At a minimum, most cellular phones with Bluetooth wireless technology support the following functions: • Answering an incoming call. • Ending a call.
SYNC® 321 Depending on your phone’s capability and your market, the system may prompt you with questions such as setting the current phone as the primary phone (the phone SYNC automatically tries to connect with first upon vehicle start-up), downloading your phone book, etc. Pairing Subsequent Phones Note: To scroll through the menus, press the up and down arrows on your audio system. Note: Make sure the vehicle ignition and radio are turned on and that the transmission is in position P. 1.
322 SYNC® “PHONE” “Call at home”1 “Call at work” OR “Call in office”1 “Dial”1,4 “Phone book ”2 “Phone book at work” OR “Phone book at office”2 “Call history incoming”2 “Connections”2 “Go to privacy” “Hold” 1 These commands do not require you to say “Phone” first. 2 These commands are not available until phone information is completely downloaded using Bluetooth. 3 See “MENU” table below. 4 See “DIAL” table below.
SYNC® 323 “DIAL” “411” (four-one-one), “911” (nine-one-one), etc. “700 (seven hundred)” (seven hundred) “800 (eight hundred)” (eight hundred) “900 (nine hundred)” (nine hundred) “#” (pound, slash) “ 0–9” “Asterisk” (*) “Clear” (deletes all entered digits) “Delete” (deletes one digit) “Plus” “Star” Note: To exit dial mode, press and hold the phone button or press MENU to go to the PHONE menu. Making Calls Press the voice icon and when prompted say: 1.
324 To 1. 2. 3. SYNC® access: Press MENU during an active call. When Active Call Menu is selected, press OK. Scroll to cycle through the following options: When you select: You can: Mute the call. Mute Call? Switch a call from an active hands-free Privacy environment to your cellular phone for a more private conversation. Press OK when Privacy on/off appears. (The display indicates In Privacy and the system transfers your call.) Put an active call on hold.
SYNC® 325 When you select: You can: Access your call history log. Call History 1. Press OK to select, then scroll through your call history options (incoming, outgoing or missed). 2. Press OK when the desired selection appears in the display. 3. Press the phone button to call the selection. Exit the current menu.
326 SYNC® When you select: You can: Allows you to access your downloaded Phonebook1,2 phonebook. 1. Press OK to confirm and enter. If your phonebook has fewer than 255 listings, they appear alphabetically in flat file mode. If there are more, they are organized into alphabetical categories. 2. Scroll until the desired contact appears, then press OK. 3. Press OK or the phone button. Enables you to send, download and delete text Text Message1 messages.
SYNC® 327 Text Messaging Note: This is a phone-dependent feature. SYNC allows you to receive, send, download and delete text messages. The system can also read incoming text messages to you so that you do not have to take your eyes off the road. Receiving a Text Message Note: This is a phone-dependent feature. Your phone must support downloading text messages using Bluetooth to receive incoming text messages.
328 SYNC® Sending, Downloading and Deleting Your Text Messages Text messaging is a phone-dependent feature. If your phone is compatible, SYNC allows you to receive, send, download and delete text messages. 1. Press the phone button. 2. Scroll until Text Message appears and press OK. 3. Scroll to select from the following options: Send Text Message? enables you to send a new text message based on a pre-defined set of 15 messages.
SYNC® 329 Pre-defined text message options Can’t talk right now Call me Call you later Be there in 10 minutes Be there in 20 minutes Yes No Why? Thanks Where R you? I need more directions I love you Too funny Can’t wait to see you I’m stuck in traffic Accessing Your Phone Settings These are phone-dependent features. Your phone settings allow you to access and adjust features such as your ring tone, text message notification, modify your phone book and also set up automatic download. 1.
330 SYNC® When you select: Set Ringer You can: Select which ring tone sounds during an incoming call (one of the system’s or your phone’s). 1. Press OK to select and scroll to hear Ringer 1, Ringer 2, Ringer 3 and Phone Ringer. 2. Press OK to select. Note: If your phone supports in-band ringing, your phone’s ringer sounds when Phone Ringer is chosen. Message Notification Have the option of hearing an audible tone to notify you when a text message arrives. 1.
SYNC® When you select: Auto Download Return 331 You can: Automatically download your phone book each time your phone connects to SYNC. Press OK to select. When Auto Download On? appears, press OK to have your phonebook automatically downloaded each time. Select Off to NOT download your phonebook every time your phone connects to SYNC. Your phonebook, call history and text messages can only be accessed when your specific phone is connected to SYNC.
332 SYNC® Bluetooth Devices Menu Options This menu allows you to add, connect, delete, set a phone as primary, and turn Bluetooth on or off. 1. Press the phone button to enter the Phone Menu. 2. Scroll until System Settings appears and press OK. 3. Scroll until Bluetooth Devices appears and select OK. 4.
SYNC® 333 If you select: You can: Set Bluetooth On/Off Turn the Bluetooth feature on and off. Press OK and scroll to toggle between On and Off. When the desired selection is chosen, press OK. Note: Turning Bluetooth off disconnects all Bluetooth devices and deactivates all Bluetooth features. Delete a paired phone. Delete Device Press OK and scroll to select the device. Press OK to confirm. Delete all previously paired phones (and all Delete All Devices information originally saved with those phones).
334 SYNC® Advanced Menu Options This menu allows you to access settings such as prompts, languages, defaults, perform a master reset, install an application and view system information. 1. Press the phone button to enter the Phone Menu. 2. Scroll until System Settings appears and press OK. 3. Scroll until Advanced appears and select OK. 4.
SYNC® If you select: Master Reset Install Application System Info MAP Profile Return 335 You can: Completely erase all information stored on SYNC (phonebook, call history, text messages and paired devices) and return to the factory default settings. Press OK to select. The display indicates when complete and SYNC takes you back to the Advanced menu. Install applications you have downloaded. Press OK and scroll to select. Press OK to confirm. Access the Auto Version number as well as the FPN number.
336 SYNC® 911 Assist® WARNING: Unless the 911 Assist setting is set on prior to a crash, the system will not dial for help which could delay response time, potentially increasing the risk of serious injury or death after a crash. WARNING: Do not wait for 911 Assist to make an emergency call if you can do it yourself. Dial emergency services immediately to avoid delayed response time which could increase the risk of serious injury or death after a crash.
SYNC® 337 Setting 911 Assist On Perform the following: 1. Press the phone button to enter the Phone Menu. 2. Scroll until 911 Assist is selected. 3. Press OK to confirm and enter the 911 Assist menu. 4. Scroll to select between On and Off selections. 5. Press OK when the desired option appears in the radio display. Set On or Set Off appears in the display as confirmation. Off selections include: Off with reminder and Off without reminder.
338 SYNC® If the call is not cancelled and a successful call is made, a pre-recorded message is played for the 911 operator, then the occupant(s) in the vehicle is able to talk with the operator. Be prepared to provide your name, phone number and location immediately, because not all 911 systems are capable of receiving this information electronically. 911 Assist May Not Work If • Your cellular phone or 911 Assist hardware was damaged in a crash. • The vehicle’s battery or SYNC system has no power.
SYNC® 339 Note: In order to allow a break-in period for your vehicle, you may not be able to create a Vehicle Health Report until your vehicle odometer has reached 200 miles. Register for Vehicle Health Report and set your report preferences at www.SYNCMyRide.com. After registering, you can request a Vehicle Health Report (inside your vehicle). Return to your account at www.SYNCMyRide.com to view your report.
340 Run Report? SYNC® Vehicle Health Report Options Press OK for SYNC to run a health report of your vehicle’s diagnostic systems and send the results to Ford where it is combined with scheduled maintenance information, open recalls and other field service actions and unserviced vehicle inspection items from your authorized dealer.
SYNC® 341 Note: When you connect, the service uses GPS technology and advanced vehicle sensors to collect the vehicle’s current location, travel direction and speed to help provide you with the directions, traffic reports, or business searches you request. Further, to provide the services you request and for continuous improvement, the service may collect and record call details and voice communications. For more information, see SYNC Services Terms and Conditions at www.SYNCMyRide.com.
342 SYNC® Receiving Turn-by-Turn Directions 1. When connected to SYNC Services, say “Directions” or “Business search”. To find the closest business or type of business to your current location, just say “Business search” and then “Search near me”. If you need further assistance in finding a location you can say “Operator” at any time within a Directions or Business search to speak with a live operator.
SYNC® 343 Disconnecting from SYNC Services 1. Press and hold the phone button on the steering wheel. 2. Say “Good-bye” from the SYNC Services main menu. SYNC Services Quick Tips You can personalize your Services feature to provide quicker access to your most used or favorite information. You can save address points such as work or home. You can also save favorite information like sports teams or a news category. To learn more, log onto www.SYNCMyRide.com.
344 SYNC® Note: The AppLink feature is not available if your vehicle is equipped with the MyFord Touch® or MyLincoln Touch™ system. Depending on your display type, you can access AppLink from the media menu, the phone menu, or by using voice commands. Once an app is running through AppLink, you can control main features of the app through voice commands and steering wheel controls. To Access Using the Phone Menu 1. Press the Phone button. 2. Browse to Mobile Applications and press OK. 3.
SYNC® 345 USING SYNC WITH YOUR MEDIA PLAYER You can access and play music from your digital music player over the vehicle’s speaker system using the system’s media menu or voice commands. You can also sort and play your music by specific categories, such as artists, albums, etc. SYNC is capable of hosting nearly any digital media player including: iPod®, Zune™, Plays from device players, and most USB drives. SYNC also supports audio formats such as MP3, WMA, WAV and ACC.
346 SYNC® What’s Playing? At any time when a track is playing, you can press the voice icon and ask the system, “What’s playing?”. The system reads the metadata tags (if populated) of the playing track to you.
SYNC® 347 “USB” “Search song ”1 “Search track ”1,3 “Shuffle off” “Shuffle on” “Similar music” “What’s playing?” 1 “” is a dynamic listing, meaning that it could be the name of any desired group, artist, etc. 2 Voice commands which are only available in folder mode. 3 Voice commands which are not available until indexing is complete. Voice Command Guide Turn on to listen to music which has already been randomly indexed during the indexing process.
348 SYNC® Voice Command Guide This allows you to make your previous command more specific. For example, if you asked to search and play all music by a certain artist, you could then say “refine album” and choose a specific album from the list to view. If you then select Play, the system only plays music from that specific album.
SYNC® When you select: Select Source 349 You can: SYNC USB: Press OK to access music plugged into your USB port. You can also plug in devices to charge them (if supported by your device). Once connected, the system indexes any readable media files. (The time required to complete this depends on the size of the media content being indexed.) If Autoplay is on, you can access media files randomly as they are indexed. If turned off, indexed media is not available until the indexing process is complete.
350 When you select: Media Settings Mobile Apps System Settings Exit Media Menu SYNC® You can: Choose to shuffle or repeat your music and select your Autoplay settings. Once these selections are turned on, they remain on until turned off. Press SEEK to play the previous or next track. Note: Some digital media players require both USB and line in ports to stream data and music separately.
SYNC® 351 Accessing Your Play Menu This menu allows you to select and play your media by artist, album, genre, playlist, track, similar music or even to explore what is on your USB device. 1. Make sure that your device is plugged into the USB port and is turned on. 2. Press AUX and then MENU to enter the Media Menu. 3. Scroll to select the Play Menu and press OK. If there are no media files to access, the display indicates there is no media.
352 When you select: Albums Genres Playlists Tracks SYNC® You can: Sort all indexed media by albums. If there are less than 255 indexed albums, they are listed alphabetically in flat file mode. If there are more, they are organized into alphabetical categories. 1. Press OK to enter the album menu and select from playing all albums or from any individual indexed album. 2. Scroll until the desired album is chosen and press OK. Sort indexed music by genre (category) type.
SYNC® When you select: Explore USB Similar Music Return 353 You can: Explore all supported digital media on your media device connected to the USB port. You can only view media content which is compatible with SYNC; other files saved are not visible. Press OK to select. Then scroll to explore indexed media on your flash drive. Play music similar to what is currently playing from the USB port. The system uses the metadata information of each song to compile a playlist for you. Press OK to select.
354 SYNC® Bluetooth Devices Menu Options This menu allows you to add, connect and delete devices as well as turn Bluetooth on and off. 1. Press AUX and then MENU to enter the Media Menu. 2. Scroll until System Settings appears and select OK. 3. Scroll until Bluetooth Devices appears. 4. Press OK and then scroll to select from: When you select: Add Bluetooth Device* You can: Allows you to pair additional devices to the system. 1. Press OK to select and press OK again when Find SYNC appears in the display.
SYNC® 355 Advanced Menu Options This menu allows you to access settings such as prompts, language, performing a master reset as well as returning to factory defaults. 1. Press AUX and then MENU to access the Media Menu. 2. Scroll until System Settings appears and select OK. 3. Scroll until Advanced appears. 4.
356 When you select: Master Reset Application Return SYNC® You can: Completely erase all information stored on SYNC (all phonebook, call history, text messages and all paired devices) and return to the factory default settings. Download new software applications (if available) and then load the desired applications through your USB port. See the web site for more information. Exit the current menu. TROUBLESHOOTING Your SYNC system is easy to use. However, should questions arise, see the tables below.
SYNC® 357 Phone Issues Possible Possible Solution(s) Cause(s) Excessive The audio control Review your phone’s user guide background noise settings on your regarding audio adjustments. during a phone phone may be call. affecting SYNC performance. During a call, I Possible phone Try turning off the device, can hear the malfunction. resetting the device, removing other person but the device’s battery, then trying they cannot hear again. me.
358 SYNC® Phone Issues Possible Possible Solution(s) Cause(s) I am having • This is a • Go to the website to review trouble phone-dependent your phone’s compatibility. connecting my feature, OR • Try turning off the device, phone to SYNC. • Possible phone resetting the device or removing malfunction. the device’s battery, then trying again. • Try deleting your device from SYNC, deleting SYNC from your device and trying again.
SYNC® Issue I am having trouble connecting my device. SYNC does not recognize my device when I turn on the car. Bluetooth audio does not stream. SYNC does not recognize music that is on my device. 359 USB/Media Issues Possible Possible Solution(s) Cause(s) Possible device • Try turning off the device, malfunction. resetting the device or removing the device’s battery, then trying again. • Make sure you are using the manufacturer’s cable.
360 SYNC® Vehicle Health Report/Services (Traffic, Directions and Information) Issues Issue Possible Possible Solution(s) Cause(s) I received a text • Your account • This is a free feature, but you that the Vehicle may not be must first register online to use Health Report is activated on the it. not activated. website, OR • Make sure that your VIN is • You may have correctly listed in your account. the wrong VIN (vehicle identification number) listed.
SYNC® 361 Voice Command Issues Possible Possible Solution(s) Cause(s) SYNC does not • You may be • Review the Phone voice understand what using the wrong commands and the Media voice I am saying. voice commands, commands at the beginning of their respective sections. OR • You may be • Be aware that SYNC’s speaking too soon microphone is either in your or at the wrong rear view mirror or in the time. headliner just above the windshield.
362 SYNC® Issue SYNC does not understand or is calling the wrong contact when I want to make a call. Voice Command Issues Possible Possible Solution(s) Cause(s) • You may be • Review the phone voice commands at the beginning of using the wrong voice commands, the phone section. • Make sure you are saying the OR • You may not be contacts exactly as listed. For saying the name example, if a contact is saved as Joe Wilson, say “Call Joe exactly as it is Wilson”.
Navigation System (If Equipped) 363 NAVIGATION CONTROLS WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible.
364 Navigation System (If Equipped) Note: Some features, such as SIRIUS satellite radio, may not be available in your location. Check with your authorized dealer. A. Memory presets: • Store your favorite radio stations. To store a radio station, tune to the station, then press and hold a preset button until sound returns. • In radio and satellite radio mode, press a button to access your saved presets or channels. B. CD and DVD slot: Insert a CD or DVD, label side up. C.
Navigation System (If Equipped) 365 K. SEEK: • In radio and satellite radio mode, press the arrow buttons to find previous or next available stations or channels within the currently selected Category or Genre. • In CD and DVD modes, press the arrow buttons to select the previous or next track or chapter. L. MENU: • Press this button to access the system menu. • Press while the system menu is active to access the menu tabs of Display, Clock, Feedback Settings, System Settings and Valet Mode. M.
366 Navigation System (If Equipped) DISPLAY MODE You can choose to turn your screen on or off and if you would like to view the status bars on the top and bottom of the screen. Press DISP to see the options. Display Mode Voice Commands The following voice commands are available in display mode. If you are not in display mode, press the voice button on the steering wheel. When prompted, say “Display mode” and then any of the following commands.
Navigation System (If Equipped) 367 Customizing Your Home Screen Depending on your vehicle’s option package and software, your screens may vary in appearance from the screens shown in this section. Your features may also be limited depending on your market. Check with your authorized dealer for availability. Press the house icon to access the home screen. Here you can: • Save or view pictures. • View your current audio settings. • Display the audio visualizer.
368 Navigation System (If Equipped) Note: Press the Reset button to return to the original image. To delete a photo, select the Delete button. To delete all photos: 1. Press the Menu hard button. 2. Select the System Settings tab on the touchscreen. 3. Press the View button for Delete Stored Items. 4. Select Saved photos. Using the Touch-sensitive Controls on Your System To turn a feature on and off, just touch the graphic with your finger.
Navigation System (If Equipped) 369 How To Use Voice Commands with Your System Press the voice icon; after the tone, speak your command clearly. You can say these commands at any time. “Audio” “Navigation” “CD” “Radio” “Disc” “SYNC”* “Display mode” “Tutorial” “DVD” “User profile” “Jukebox” “Video CD” “Line in” “Voice settings” “Mobile apps” “Help” * See the SYNC chapter for more information on these features. To access a list of all available voice commands, press the I hard button.
370 Navigation System (If Equipped) Confirmation Prompts: The system uses these short questions to confirm your voice request. If turned off, the system simply makes a best guess as to what you requested. The system may still occasionally ask you to confirm settings. SYSTEM MENU FEATURES Your system offers many menu features, such as allowing you to adjust the touchscreen brightness, time and language, feedback and system settings. You can access these options by pressing the MENU hard button.
Navigation System (If Equipped) If you select: Feedback 371 You can: Touch Screen Button Beep allows you to select when the system sounds an audible tone: All Buttons (whenever any system button is touched), Touch Screen (only when touchscreen selections are made) or Off (no audible tones at all). Voice Volume allows you to change navigation voice and audible tone volume by touching + or -. Satellite Radio Channel Name allows you to choose to display the satellite radio channel name.
372 Navigation System (If Equipped) If you select: System Settings Valet Mode Voice Control You can: Language allows you to choose between English, Spanish and French. Units allows you to choose between English and Metric measurements. Keyboard Layout allows you to choose between an ABC or QWERTY keyboard. Delete Stored Items allows you to choose to delete all of the entries from Address Book, Previous Destinations, Avoid Areas, Saved Photos and Voice Recognition Profiles.
Navigation System (If Equipped) When you select: Show Options 373 You can: Scan allows you to hear a brief sampling of all radio stations. Scan Presets allows you to hear a brief sampling of all stations stored in the memory presets. Autoset Presets allows you to store the strongest local stations available in the AM and FM frequency bands. HD Radio turns HD radio on. This allows you to receive radio broadcasts digitally (where available), providing free, crystal-clear sound.
374 Navigation System (If Equipped) Audio and Radio Voice Commands If you are listening to the audio system, press the voice button on the steering wheel control. When prompted, say any of the commands in the following chart. If you are not listening to the audio system, press the voice button and, after the tone, say “Audio”, then any of the commands in the following chart.
Navigation System (If Equipped) “<530–1710>” “<87.7–107.9>” “AM” “AM <530–1710>” “TUNE” “AM preset <1–6>” “FM <87.7–107.9>” “FM1” “FM1 preset <1–6>” 375 “FM2” “FM2 preset <1–6>” “Preset <1–6>” “Help” “STORE” “Preset <1–6>” “AM preset <1–6>” “FM 1 preset <#>” “FM 2 preset <#>” “Autoset presets” HD Radio™ Information (If Available) Note: HD Radio broadcasts are not available in all markets. HD Radio technology is the digital evolution of analog AM/FM radio.
376 Navigation System (If Equipped) When HD Radio broadcasts are active, you can access the following functions: When you select: Scan Seek Tune Set PTY/All You can: Hear a brief sampling of all available stations. This feature still works when HD Radio reception is on, although it does not scan for HD2-HD7 channels. You may see the HD logo appear if the station has a digital broadcast. Hear the next strong radio station.
Navigation System (If Equipped) When you select: Multicast To save a multicast station as a preset 377 You can: Allows you to choose which HD radio broadcast you would like to receive. When HD Radio broadcasts are available, this button appears if the selected station has more than one digital broadcast. HD1 signifies the main programming status and is available in analog and digital broadcasts. Any additional multicast stations (HD2 through HD8) broadcast digitally.
378 Navigation System (If Equipped) HD Radio Reception and Station Troubleshooting Reception area Station blending Potential Reception Issues If you are listening to a multicast station and you are on the fringe of the reception area, the station may mute due to weak signal strength. If you are listening to HD1, the system switches back to the analog broadcast until the digital broadcast is available again.
Navigation System (If Equipped) Issue Echo, stutter, skip or repeat in audio. Increase or decrease in audio volume. Sound fading or blending in and out. There is an audio mute delay when selecting HD2 or HD3, multicast preset or Direct Tune. 379 Potential Station Issues Cause Action This is poor time No action required. alignment by the radio This is a broadcast broadcaster. issue. The radio is shifting between analog and digital audio. No action required.
380 Navigation System (If Equipped) HD Radio Voice Commands If you are listening to the radio, press the voice button on the steering wheel control. When prompted, say any of the commands in the following chart. If you are not listening to the radio, press the voice button and, after the tone, say “Radio”, then any of the commands in the following chart. “RADIO” “<87.7 - 107.9> HD <1–8>” “FM <87.7-107.9> HD <1-8>” “Tune”* “Help” * If you have said, “Tune”, see the following “Tune” chart. “TUNE” “<87.
Navigation System (If Equipped) 381 SIRIUS® Satellite Radio (If Activated) Press the RADIO hard button, then select SAT on the touchscreen. When you select: SAT123 Scan Scan Presets Channel Guide Direct Tune Set Genre You can: Press this button to access three different satellite radio modes (SAT1, SAT2 or SAT3). Press this button to hear a brief sampling of all satellite radio channels within the current genre. Press these buttons to hear a brief sampling of all channels stored in the memory presets.
382 Navigation System (If Equipped) When you select: Memo Show Presets You can: Press this button to save a song title and artist to the system. When the saved song is playing on any satellite radio channel, the system alerts you with a pop-up in the lower status bar. You can either tune to the station or ignore the pop-up. When you are in the Memo screen, the following options are available: Refresh allows you to refresh the current artist and title information.
Navigation System (If Equipped) 383 SIRIUS® Satellite Radio Voice Commands If you are listening to SIRIUS satellite radio, press the voice button on the steering wheel control. When prompted, say any of the commands in the following chart. If you are not listening to SIRIUS satellite radio, press the voice button and, after the tone, say “Sirius”, then any of the commands in the following chart.
384 Navigation System (If Equipped) SIRIUS® Information Note: SIRIUS reserves the unrestricted right to change, rearrange, add or delete programming including canceling, moving or adding particular channels, and its prices, at any time, with or without notice to you. Ford Motor Company shall not be responsible for any such programming changes.
Navigation System (If Equipped) Radio Display Acquiring... Sat Fault/SIRIUS System Failure Invalid Channel. Troubleshooting tips Condition Radio requires more than two seconds to produce audio for the selected channel. There is an internal module or system failure present. The channel is no longer available. Unsubscribed Channel. Your subscription does not include this channel. No Signal. Updating. Call SIRIUS 1–888–539–7474.
386 Navigation System (If Equipped) CD Press the MEDIA hard button, and then select the CD tab on the touchscreen. If there is no disc in the system, NO DISC appears in the status bar and you cannot access the CD screen. Once a disc is loaded, you can choose from Scan, Compress, Repeat, Shuffle, Track List and Record. When you select: Scan Compress Repeat Shuffle Track List Record You can: Hear a brief sampling of all listenable tracks. Turn the compression feature on and off.
Navigation System (If Equipped) 387 MP3 Press the MEDIA hard button, and then select the CD tab on the touchscreen. If there is no disc in the system, NO DISC appears in the status bar and you cannot access the CD screen. Once a disc is loaded, you can choose from Scan, Compress, Repeat, Shuffle, Folder Mode and Folder List. When you select: Scan Compress Repeat Shuffle Folder Mode Folder List You can: Hear a brief sampling of all listenable tracks. Turn the compression feature on and off.
388 Navigation System (If Equipped) When you select: Title Menu Cursor Controls Settings You can: Go to the disc’s main title screen. Go to the disc’s main menu. Navigate to the desired menu selections. Video Display Settings allows you to adjust the brightness and contrast. You can also choose to return to the default settings by pressing Restore Default. Audio Language allows you to choose which language you would like the DVD audio track to play in.
Navigation System (If Equipped) 389 Disc Voice Commands If you are listening to or watching a disc, press the voice button on the steering wheel control. When prompted, say any of the commands in the following chart. If you are not listening to or watching a disc, press the voice button and, after the tone, say “Disc”, then any of the commands in the following chart.
390 Navigation System (If Equipped) Video CD Voice Commands If you are watching a video CD, press the voice button on the steering wheel control. When prompted, say any of the commands in the following chart. If you are not watching a video CD, press the voice button and, after the tone, say “Video CD”, then any of the commands in the following chart.
Navigation System (If Equipped) 391 Accessing the Music in Your Jukebox Once you have saved music to your jukebox, you can then choose different ways to play the music. 1. Press the MEDIA hard button on the navigation system. 2. Select the Jukebox tab on the touchscreen. You can then select from the following options: When you select: Scan Repeat Shuffle Music library Options You can: Hear a brief sampling of all listenable tracks. Hear the selected track continuously. Play the tracks in a random order.
392 Navigation System (If Equipped) Creating a Playlist Press the MEDIA hard button, and then select the Jukebox tab on the touchscreen. 1. Select Options. 2. Select Edit Playlists, then which playlist you would like to create. 3. Select which category you would like to access from your saved music. 4. Select the desired songs and then press Add. The system shows you the currently selected songs.
Navigation System (If Equipped) 393 3 While listening to the jukebox, press the voice button on the steering wheel control. When prompted, you may say any of these commands. User Device If your vehicle is equipped with SYNC®, there is a User Device tab. For more information, see the SYNC® chapter. Line In (Auxiliary Input Jack) Your vehicle is equipped with an audio input jack, which allows you to plug a portable audio device into your vehicle’s audio system.
394 Navigation System (If Equipped) SIRIUS Travel Link can help you locate the best gas prices, find movie listings, get current traffic alerts, access the current weather map, get accurate ski conditions and scores to current sports games. Press the I (information) button, then select Sirius Travel Link. Choose from any of the following services: When you select: Traffic On Route Traffic Nearby My Places Weather Fuel Prices Movie Listings Sports Info.
Navigation System (If Equipped) 395 SIRIUS Travel Link Voice Commands Press the voice button and, after the tone, say “Travel Link”, then any of the commands in the following chart: “TRAVEL LINK” “5–day weather forecast” “NBA schedule” “Baseball schedule” “NBA scores” “Baseball scores” “NFL schedule” “College basketball schedule” “NFL scores” “College basketball scores” “NHL schedule” “College football schedule” “NHL scores” “College football scores” “Sports schedule”* “Fuel prices” “Sports scores”** “Gol
396 Navigation System (If Equipped) “SPORTS SCORES” “Baseball scores” “NBA scores” “College basketball scores” “NFL scores” “College football scores” “NHL scores” “Golf leaderboard” “Travel link help” “Motor sports results” Calendar Press the I (information) button, then select Calendar. You can then select which month you would like to view by using the arrow buttons or selecting Go to Today. You can view calendars from one previous year and the next 10 years.
Navigation System (If Equipped) If you select: Basic Operation Driving Restriction Traffic Legend Voice Commands 397 You can: View hard buttons on your navigation system. Press the desired icon to view the button description. View the system’s driving restriction. View the color code for the Speed and Flow of roads on the navigation system. You can also select Traffic Incidents to help you differentiate between viewed and unviewed incidents.
398 Navigation System (If Equipped) NAVIGATION SYSTEM Your navigation system allows you to set a destination by using your touchscreen or voice commands. The navigation system contains map coverage for the United States, Puerto Rico and U.S. Virgin Islands, Canada and Mexico. Disclaimer A disclaimer appears once per ignition cycle when the DEST button is pressed. Press Accept to agree to the terms and access navigation functions.
Navigation System (If Equipped) 399 Quick Note: Items on this screen are selectable at any speed. Find Nearest POI Select up to five different points of interest (POI) favorites that you can search for while your vehicle is moving. You can change these categories at any time but the default categories are: • Gas Station • ATM • Restaurant • Accommodations • Parking Garage When you select a category, the system displays a list in order of distance from your vehicle’s location.
400 Navigation System (If Equipped) Standard Note: Items on this screen are selectable only when your vehicle is moving at speeds slower than 5 mph (8 km/h). Address Book You can store up to 25 entries, which you can use as destinations, waypoints and areas to avoid. You can sort the entries alphabetically, by date or icon.* Previous You can store up to 20 recently used Destination destinations and waypoints. Duplicate entries do not appear in the list.
Navigation System (If Equipped) 401 Standard Note: Items on this screen are selectable only when your vehicle is moving at speeds slower than 5 mph (8 km/h). Street Address Touch this button to program a street address as a destination or waypoint. • State/Prov lets you use the keyboard to type or you can select the area to search from a list. The system bases the search on your vehicle’s current position or the previous selection.
402 Navigation System (If Equipped) Standard Note: Items on this screen are selectable only when your vehicle is moving at speeds slower than 5 mph (8 km/h). Point of Interest Touch this button to select a point of interest (POI) on the map as a destination or waypoint. There are three ways to search for a point of interest: 1. Enter a city name in the City field and a point of interest in the Name field. 2.
Navigation System (If Equipped) 403 Standard Note: Items on this screen are selectable only when your vehicle is moving at speeds slower than 5 mph (8 km/h). Freeway Touch this button to select an entrance and Entrance/Exit exit point to a freeway you select. You can sort the entrance and exit point alphabetically or in order of distance from your vehicle’s position. You can then select the point you choose as a destination or waypoint.
404 Navigation System (If Equipped) Standard Note: Items on this screen are selectable only when your vehicle is moving at speeds slower than 5 mph (8 km/h). Intersection Touch this button to select an intersection point. Enter the name of the first street, then the first letter of the second street. The system displays possible intersection matches based on the first letter of the second street.
Navigation System (If Equipped) 405 * To delete all stored Address Book and Previous Destination entries at once: 1. Press the MENU hard button. 2. Select the System Settings tab. 3. Press the View button for Delete Stored Items. 4. Select Address Book or Previous Destinations. Cancel Route Detour View Route Edit Route Preferences Edit Route Touch this button to cancel the current route. Touch this button to avoid an area on the current route. Touch this button to view the entire current route.
406 Navigation System (If Equipped) Programming a Destination Using Voice Commands Press the voice button on the steering wheel. If you want to: Enter an address. Enter an intersection. Find a point of interest (POI) by its category. Find a point of interest (POI) by its name. Go to a previous destination. Go to your home location. Use a nametag from your address book. Get help.
Navigation System (If Equipped) 407 Within these main categories, there are subcategories, which contain more listings: Subcategories Restaurant Auto Dealership Parking Public Transit Home & Garden Education Personal Care Services Setting Your Navigation Preferences Select settings for the system to take into account when planning your route. Press the NAV hard button. Map Content Map View Map Preferences Street Name displays current street name during route guidance.
408 Navigation System (If Equipped) Bird’s Eye View Turn List Format Shortest Distance Fastest Time Avoid Freeways Avoid Tollroads Avoid Ferries Avoid HOV Lanes Avoid Time Restricted Roads Map Preferences ON provides an elevated map perspective. OFF turns the feature off. Adjust Angle offers six different map angles. Top-to-Bottom starts the turn instructions from the top. Bottom-to-Top starts the turn instructions from the bottom. Route Preferences Have the system display the shortest route first.
Navigation System (If Equipped) 409 Traffic Preferences* Traffic Icons to Touch this button to display a list of map overlay on Map icons that you can turn off and on. The list of icons includes: • Weather related incidents • Road work • Incident • Accident • Closed road Traffic Flow Overlay Touch this button to have the map show traffic flow coloring on major roads. Roads display in green (all clear), yellow (reduced speed) and red (stopped).
410 Navigation System (If Equipped) Navigation Preferences When this feature is on, the system displays the average speed on a residential road, initially set to 25 mph (40 km/h). You can change the setting for your driving preferences. This setting helps estimate your arrival time at a destination based on your driving preferences. Avg. Speed: Main When this feature is on, the system displays Roads the average speed on a main road, initially set to 45 mph (72 km/h).
Navigation System (If Equipped) Calibrate Restore Default Settings 411 Navigation Preferences Position allows you to adjust the direction of your vehicle by pressing the arrow buttons on the screen. Distance allows you to recalibrate the distance to the destination while your vehicle is moving. Touch the Reset button to return the settings to factory defaults. * This feature requires activation of SIRIUS® Travel Link™, which is only available in the United States.
412 Navigation System (If Equipped) North Up always shows the northern direction to be upward on the screen. Map Icons Vehicle mark shows the current location of your vehicle. It stays in the center of the map display, except when in scroll mode. Scroll cursor allows you to scroll the map; the fixed icon is in the center of the screen. The map position closest to the cursor is in a window on the top center part of the screen.
Navigation System (If Equipped) 413 No GPS symbol indicates that insufficient GPS satellite signals are available for accurate map positioning. This icon may display under normal operation in an area with poor GPS access. Map Scale The map display scale has 17 levels, ranging from 0.02 miles (.03 kilometers) to 1000 miles (1600 kilometers). The system synchronizes the zoom scales for North Up, 0.1 mi Heading Up and 3D Map views.
414 Navigation System (If Equipped) Quick-touch Buttons When in map mode, touch anywhere on the map display to access the following options: When you select: Set as Dest Set as Waypoint Save to Address Book POI Icons On/Off View Traffic View/Edit Route You can: Select a scrolled location on the map as your destination. You may scroll the map by pressing your index finger on the map display. When you reach the desired location, simply let go and then press Set as Dest.
Navigation System (If Equipped) 415 Navigation Map Updates Annual navigation map updates are available for purchase through your dealership, by calling 1-800-NAVMAPS (in Mexico, call 01–800–557–5539) or going to www.navigation.com/ford. You need to specify the make and model of your vehicle to determine if there is an update available. Navigation Voice Commands When in navigation mode, press the voice button on the steering wheel control.
416 Navigation System (If Equipped) “DESTINATION” “” “” “Home” “Intersection” “Nearest ” “Nearest POI” “POI” “POI category” “Previous destination” “Street address” “Help” Troubleshooting Symptoms Focus error. Bad disc. Track error. Invalid disc detected. Possible Cause The system is not able to play a reproduced disc. You inserted the disc upside down or the system is unable to read the information on the disc. The system is unable to reproduce a corrupt MP3 file.
Navigation System (If Equipped) Symptoms A pop-up window displays “Address not found” or “Address range does not exist. Show the midpoint of the street?” A pop-up window displays “Navigation fault. A system fault has been detected that may cause the navigation to perform abnormally. Please contact your dealership.” A pop-up window displays “Error. PINs did not match. Please re-enter.” A pop-up window displays “Invalid PIN. Please Re-enter.
418 Appendices GENERAL INFORMATION SYNC® End User License Agreement (EULA) • You have acquired a device (“DEVICE”) that includes software licensed by Ford Motor Company and its affiliates (“FORD MOTOR COMPANY”) from an affiliate of Microsoft Corporation (“MS”). Those installed software products of MS origin, as well as associated media, printed materials, and “online” or electronic documentation (“MS SOFTWARE”) are protected by international intellectual property laws and treaties.
Appendices 419 DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS: • Speech Recognition: If the SOFTWARE includes speech recognition component(s), you should understand that speech recognition is an inherently statistical process and that recognition errors are inherent in the process. Neither FORD MOTOR COMPANY nor its suppliers shall be liable for any damages arising out of errors in the speech recognition process.
420 Appendices SOFTWARE’s ability to use WMDRM to play or copy protected content. This action does not affect unprotected content. When your DEVICE downloads licenses for protected content, you agree that Microsoft may include a revocation list with the licenses. Content owners may require you to upgrade the SOFTWARE on your DEVICE to access their content. If you decline an upgrade, you will not be able to access content that requires the upgrade.
Appendices 421 If MS, Microsoft Corporation, their affiliates and/or their designated agent make available Supplemental Components, and no other EULA terms are provided, then the terms of this EULA shall apply, except that the MS, Microsoft Corporation or affiliate entity providing the Supplemental Component(s) shall be the licensor of the Supplemental Component(s).
422 Appendices suppliers. The SOFTWARE is licensed, not sold. You may not copy the printed materials accompanying the SOFTWARE. All title and intellectual property rights in and to the content which may be accessed through use of the SOFTWARE is the property of the respective content owner and may be protected by applicable copyright or other intellectual property laws and treaties. This EULA grants you no rights to use such content.
Appendices 423 • THERE ARE NO WARRANTIES OTHER THAN THOSE THAT MAY EXPRESSLY BE PROVIDED FOR YOUR NEW VEHICLE. End user notice Microsoft® Windows® Mobile for Automotive Important Safety Information This system Ford SYNC™ contains software that is licensed to Manufacturer FORD MOTOR COMPANY by an affiliate of Microsoft Corporation pursuant to a license agreement.
424 Appendices Prolonged Views of Screen Do not access any function requiring a prolonged view of the screen while you are driving. Pull over in a safe and legal manner before attempting to access a function of the system requiring prolonged attention. Even occasional short scans to the screen may be hazardous if your attention has been diverted away from your driving task at a critical time. Volume Setting Do not raise the volume excessively.
Appendices 425 Potential Map Inaccuracy Maps used by this system may be inaccurate because of changes in roads, traffic controls or driving conditions. Always use good judgment and common sense when following the suggested routes. Emergency Services Do not rely on any navigation features included in the system to route you to emergency services. Ask local authorities or an emergency services operator for these locations.
426 Appendices guidance, fleet management or similar applications; or (b) with or in communication with any positioning devices or any mobile or wireless-connected electronic or computer devices, including without limitation cellular phones, palmtop and handheld computers, pagers, and personal digital assistants or PDAs. No warranty: This Data is provided to you “as is,” and you agree to use it at your own risk.
Appendices 427 Agreement in the event that you (i) fail to pay license fees due for the Data, or (ii) if any of the following events occur affecting you: (a) voluntary bankruptcy or application for bankruptcy; (b) involuntary bankruptcy or application for bankruptcy not discharged within sixty (60) days; (c) appointment of receiver for all or a portion of your assets; or (d) any assignment for the benefit of creditors.
428 Appendices Gracenote and CDDB are registered trademarks of Gracenote. The Gracenote logo and logotype, and the ⬙Powered by Gracenote™⬙ logo are trademarks of Gracenote. Gracenote® End User License Agreement (EULA) This device contains software from Gracenote, Inc. of 2000 Powell Street Emeryville, California 94608 (“Gracenote”).
Appendices 429 Gracenote uses a unique identifier to track queries for statistical purposes. The purpose of a randomly assigned numeric identifier is to allow Gracenote to count queries without knowing anything about who you are. For more information, see the web page at www.gracenote.com for the Gracenote Privacy Policy THE GRACENOTE SOFTWARE, EACH ITEM OF GRACENOTE DATA AND THE GRACENOTE CONTENT ARE LICENSED TO YOU “AS IS.
430 Index 911 Assist™ ..............................336 A ABS (see Brakes) .....................139 Accessing call history/phone book during active call .............323 Accessing the help screen .......396 Accessing the music in your jukebox ..............................390–391 Accessing your media menu features ......................................348 Accessing your phone menu features ......................................325 Accessory delay ..........................72 Active call menu options .....
Index fluid, checking and adding ....220 fluid, refill capacities ..............285 fluid, specifications .................285 lubricant specifications ..........285 parking ....................................140 shift interlock ..........................136 trailer .......................................166 C Capacities for refilling fluids ....285 CD ..........................................92–93 CD player ....................................90 CD voice commands .................
432 Index Emergencies, roadside jump-starting ..........................182 running out of fuel .................124 Emergency Flashers .................181 Emission control system ..........127 End user license agreement ....418 Engine ........................................283 cleaning ...................................239 coolant .....................................208 fail-safe cooling .......................211 lubrication specifications .......285 refill capacities ........................
Index Inspection/maintenance (I/M) testing ........................................130 433 Instrument panel cleaning ...................................241 cluster ........................................78 Locks autolock .....................................58 doors ..........................................57 Lubricant specifications ...........285 Lug nuts ....................................281 J M Jack ............................................273 positioning ...............................
434 Index Parts (see Motorcraft® parts) ..........290 Phone Bluetooth menu options (adding, connecting, deleting, turning on/off) ..........................332 Phone redial ..............................325 Playing music (by artist, album, genre, playlist, tracks, similar) ......................................351 POI categories ...........................406 Point of Interest (POI) .............406 Power distribution box (see Fuses) ...............................195 Power door locks ....................
Index Scheduled Maintenance Guide Normal Scheduled Maintenance and Log .............304 SD card ......................................398 Seats child safety seats ................19, 24 front seats .......................106, 108 SecuriLock passive anti-theft system ..........................................62 Selecting your media source (USB, Line in, BT audio) .........348 Setting a destination ................398 Setting the clock ...................92–93 SIRIUS® satellite radio ....
436 Index Trailer Brake Controller-Integrated ................166 Transmission .............................131 brake-shift interlock (BSI) ....136 fluid, checking and adding (automatic) .............................213 fluid, refill capacities ..............285 lubricant specifications ..........285 Troubleshooting ........................416 Turn signal ..................................70 U Ventilating your vehicle ...........119 Voice commands in media mode ..........................................