Use and Care Manual

26
Troubleshooting
Water is leaking in the unit
Please check to see that all of the connections are tight and there are no loose tubes
or connections.
Water not dispensing at a hot or cold temperature
This could be caused by an over consumption of water in a short period of time causing
the tanks to empty. Please allow 5 to 10 minutes for the water cooler tanks to refill. Allow
the proper time for the water to heat and cool.
This could be caused by an interruption in the power supply. Please ensure that the
power cord is connected to an outlet. Please make sure that the heating (#16) and
cooling (#15) switches are in the on position.
No water is dispensing from the spout
• Check to make sure that the bottle is not empty. If it is, please replace it with a new one.
• Make sure to completely depress the push button controls and the child safety lock is being slid
away from you and held in place while depressing the button.
Not pumping water after replacing the bottle
• Please make sure that the cabinet door is closed. The door must be closed for the water to pump.
Please unplug the water cooler and check all of the connections in the bottle cabinet. It is possible
that a connection became loose while moving the bottle. Even a slightly loose connection can
cause the cooler not to function properly.
Night light is not working
• Check to make sure the power cord is properly connected to a working outlet.
• Check to make sure the nightlight switch (#14) is in the on (I) position on the back of the dispenser.
Dispenser is very noisy
• Please make sure that the dispenser is positioned on a flat, level surface.
Troubleshooting