Owner's Manual

11
10 YEARS STRUCTURAL
BATH SHELL: Avano Whirlpools warrants its bath shells against
loss of water through the fiberglass laminate of the tub body as a
result of a defect in materials and workmanship, for a period of ten
(10) years from the purchase date.
10 YEARS SURFACE
The acrylic surface is warranted against blistering, cracking and
chipping resulting from a defect in the acrylic surface material for a
period of ten (10) years from the purchase date. SCRATCHES ARE
NOT COVERED UNDER WARRANTY.
1 YEAR PUMP • 1 YEAR BLOWER • 1 YEAR PARTS
PLUMBING AND EQUIPMENT
Avano Whirlpools warrants factory installed plumbing parts and
fittings, and electrical components to be free from defect in materials
and workmanship for a period of one (1) years from the purchase
date, a period of one (1) years from the purchase date for the pump,
and a period of one (1) years from the purchase date for the blower.
EXTENT OF WARRANTY/RESPONSIBILITY OF PURCHASER
This warranty applies only to original purchaser of the Avano
Whirlpools. Warranty Card must be signed and sent to Avano
Whirlpools within ten (10) days of purchase to activate warranty.
Original purchaser must establish, by dated sales slip, invoice or
delivery receipt, the date of purchase. The warranty applies to Avano
Whirlpools manufactured after October 1, 2010.
WARRANTY PERFORMANCE
In the event of any defect in workmanship or materials covered
under the terms of the “Bath Shell” warranty, Avano Whirlpools will
repair the defect and will be responsible for the labor cost incurred
by its agent in doing so. Travel, trip or mileage costs incurred by
the authorized agents are not covered under this warranty. Avano
Whirlpools, at its sole discretion, may elect to replace the defective
bath. All costs involved in replacing the unit are not covered under
this warranty.
In the event of any malfunction or defect covered under the terms of
the “Plumbing and Equipment” warranty, Avano Whirlpools will repair
or replace the defective item for a period of one (1) years from the
purchase date for parts, a period of one (1) years from the purchase
date for the pump, a period of one (1) years from the purchase
date for the blower. Labor cost to repair an Avano Whirlpools is
covered for a period of ninety (90) days and must be performed
by an authorized agent of Avano Whirlpools. The purchaser is
responsible to provide adequate access to the equipment and
plumbing. Any labor costs attributed to removing decking or
any other obstacle to gain easy access to the equipment or
plumbing are not covered. Travel, trip or mileage costs incurred
by the authorized agent for in-home service are not covered
under this warranty.
Written notice of any malfunction or defect must be given within ten
(10) days of the time it is discovered, to Avano Whirlpools, 5701 NW
35th Avenue, Miami, Florida 33142. Avano Whirlpools reserves the
right to inspect the malfunction or defect on location.
RESPONSIBILITIES OF OTHERS
Inspecting the unit prior to installation is the responsibility of the
installer or building contractor who acts on behalf of the user. They
are responsible for ensuring the unit is free of defect or damage.
Notices are placed on and in the unit and on the shipping carton
advising the installer of this responsibility. In the event of a problem,
the unit must not be installed. Avano Whirlpools is not responsible
for failures or damage that could have been discovered, repaired, or
avoided by proper inspection and testing prior to installation.
Damage occurring in transit is the responsibility of the carrier.
The user or installer MUST open the crate and inspect the unit
for damage when it is delivered. If damage is discovered, it must
be reported immediately to the seller and the carrier in writing,
and an inspection requested. Failure of the carrier to respond
should be reported to the seller and the carrier. Your freight
claims should be filed promptly thereafter.
LIMITATIONS AND EXCLUSIONS
This warranty does not cover any claim arising from abuse, misuse,
negligence, accident, improper installation or operations on the
part of the purchaser. This warranty is void if the Avano Whirlpools
is subject to alteration, or if repairs are attempted by anyone other
than an authorized agent of Avano Whirlpools. This warranty does
not extend to plumbing or components installed by dealers, installers
or by any party other than Avano Whirlpools.
Avano Whirlpools will not be liable for loss of use of the Avano
Whirlpools, inconvenience, or any other incidental or consequential
costs, expense or damages. Please note that some states do not
allow the exclusion or limitation of incidental damages.
DISCLAIMER
Except as expressly provided, there shall be no warranty or obligation,
express or implied, oral or statutory. No dealer or other person has
the authority to make any warranties or representations concerning
Avano Whirlpools or its products. In no event shall Avano Whirlpools
be held responsible for any such warranties or representations.
OTHER RIGHTS
This warranty gives you specific legal rights, and you may have other
rights which may vary from state to state.
TECHNICAL SERVICE
Contact the retail seller or the local authorized warranty service
center. If you do not know who your local representatives are, contact
Avano Whirlpools Service Department at the address listed below, or
call 866.588.8008.
LIMITED WARRANTY COVERAGE
READ CAREFULLY, THE WARRANTY APPLIES ONLY TO ORIGINAL OWNER
AVANO WHIRLPOOLS • A Division of SpaWorld Corp.
5701 NW 35th Avenue, Miami, Florida 33142
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