Specifications

PN SJ-IM-8AC
3-2
Troubleshooting
User Messages
Table 3.1 Diagnostic Message Chart
Diagnostic Message Problem Result Recommendation
P1–
Power failure
occurred, see manual
Momentary power failure:
rotor does not come to a
complete stop
Run continues when
power resumes
Press CE to clear message.
P2–
Power failure, see
manual
Power failure: rotor speed
drops to <500 rpm
Run restarts
automatically when
power resumes
Press CE to clear message.
L1, L2, L5, L6, L11,
and L12–
Reclose door
Latches are not operating
properly
Error message
appears; run shuts
down with maximum
brake
Press down on the door and press DOOR. If
you close the door repeatedly and the
problem continues, gently clean the latch
area with a lintless swab. Be careful not to
damage sensitive electronics in the area.
WARNING: Do not put your fingers into the
latch openings.
Press CE to clear message.
C1–
Rotor temp exceeds
4C above set
Rotor temperature
exceeds temperature
setting by more than 4°C
but less than 8°C
Run continues Press CE to clear message.
C2–
Rotor temp exceeds
8C above set
Rotor temperature
exceeds temperature
setting by more than 8°C
Run shuts down with
maximum brake
Call Beckman Coulter Customer Service
a
.
C3–
Temp, call service
Cannot maintain
temperature
Run shuts down with
maximum brake
• Check the air filter and replace if dirty
(see CHAPTER 4, Care and Maintenance).
• Call Beckman Coulter Customer Service.
C5–
Temp, call service
Refrigeration system error Run shuts down with
maximum brake
Call Beckman Coulter Customer Service.
T1 through T4–
Temp, call service
System temperature
problem
Run shuts down with
maximum brake
Call Beckman Coulter Customer Service.
D1 through D12, D14,
and D15–
Drive, call service
Drive system problem Run stops, usually with
no brake. Door
may not unlock for up
to an hour.
Call Beckman Coulter Customer Service.
Before trying to open the door, listen
carefully and make sure that no sound is
coming from the chamber (indicating a
spinning rotor). Follow the directions under
Accessing the Rotor in Case of Power Failure,
below.
D13–
No rotor in chamber or
drive problem
There is no rotor installed
or the drive belt is loose or
broken
Run shuts down with
maximum brake.
• Install rotor per the applicable rotor
manual.
• If the rotor is installed when the message
appears, call Beckman Coulter Customer
Service.