Application Note

FS; Reviewed:

SPOC 09/07/2010

Solution & Interoperability Test Lab Application Notes

36 of 44

11xx12xx-SM

7.3. Configure Local Telephone Dial Plan

The telephone will use a local dial plan configuration file to determine when enough digits have

been pressed to complete dialing, so that the user need not press an additional key to launch the

call. The file is downloaded from the file server at boot time, and was specified as “dialplan.txt”

in Section 7.1. An annotated copy of the file used in the sample configuration is shown below.

Note that entries in the file correspond to dialing of 3xxxx (telephone users) as well as 7xxxx

(FNEs) extensions and corresponds to the dial plan configuration in Communication Manager.

There is also an entry for long distance dialing using the FAC “9” for ARS routing. Note that

each entry allows for the telephone user to also press the “#” key to indicate that dialing is

complete.

/* ------------------------------------------------------------------- */

/* */

/* Avaya 1100- and 1200-Series IP Deskphone Dial Plan

/* */

/* ------------------------------------------------------------------- */

/* Domain used in the dialed URL of the SIP INVITE message */

$n="avaya.com"

$t=300

/* DIGITMAP: 12 digits starting with 9 followed by an initial 1 */

(9[^1]x{10})|(9[^1]x{10})# && sip:$$@$n;user=phone && t=300

/* DIGITMAP: Extensions beginning with 3 (Telephone Users)*/

(3x{4})|(3x{4})# && sip:$$@$n;user=phone && t=300

/* DIGITMAP: Extensions beginning with 7 (FNEs) */

(7x{4})|(7x{4})# && sip:$$@$n;user=phone && t=300

/* End of Dial Plan */

7.4. Configure Speed Dial Buttons for Avaya Extended Feature Set

Additional Communication Manager features can be accessed by dialing the corresponding FNE.

For example, if the telephone has been defined in Communication Manager as part of a pickup

group, then dial the Call Pickup FNE (in this case 70010) to answer a call to any member of that

group. Features that involve an existing call (e.g., Call Park) will require putting that call on

hold, and placing a new call using the appropriate FNE. Holding the existing call is done

automatically by the telephone if another call is placed. This procedure can be streamlined by

using free line appearance buttons on the telephone for speed dialing. Commonly used FNEs can

be defined on these buttons, in many cases facilitating one-button feature access.

The following steps describe how to configure Avaya 1100- and 1200-Series IP Deskphones

with speed dial buttons. This technique is most useful with models that have many line

appearance buttons, such as the 1140E, 1165E, and 1230. Although the steps below refer to the

1165E, they also apply to the other models, with some variation due to the number of line

appearances supported. Section 7.4.1 shows how to manually configure speed dial buttons at