User Guide
Table Of Contents
- Revision history
- Contents
- Welcome
- Regulatory and safety information
- Using your Avaya 1120E IP Deskphone
- Getting started
- Before you begin
- Connecting the components
- Removing the stand cover
- Connecting the AC power adapter (optional)
- Connecting the handset
- Connecting the headset (optional)
- Selecting the headset tuning parameter
- Connecting the LAN ethernet cable
- Installing additional cables
- Wall-mounting the IP Deskphone (optional)
- Entering text
- Entering text using the IP Deskphone dialpad
- Enabling and disabling the # Ends Dialing feature
- Configuring the dialpad to alphanumeric dialing
- Entering text using the USB keyboard
- Accessing the Avaya 1120E IP Deskphone
- Configuring the Avaya 1120E IP Deskphone
- Making a call
- Receiving a call
- The Address Book
- Call Inbox
- Call Outbox
- Instant Messaging
- While on an active call
- Additional features
- Using the Friends feature
- Feature keys
- Feature key programming
- Feature key autoprogramming
- Using Call Forward
- Configuring Do Not Disturb
- Configuring a Presence state
- Configuring Privacy settings
- Multiple Appearance Directory Number
- Audio Codecs
- PC Client softphone interworking with the IP Deskphone
- Automatic remote software updates
- Multiuser
- Advanced features
- Visual indicators
- Multi-Level Precedence and Preemption
- Quick reference
- Third party terms
- Terms you should know
- Index
Receiving a call
133
Receiving a call
When you receive a call, you are typically notified by the alerting ring, and
the incoming caller identification appears on the LCD screen. The
incoming call forces the screen to exit active menu activities and takes
precedence over a pop-up Instant Message (IM).
Caller identification
When you receive an incoming SIP call, the Caller ID information appears
on the LCD screen. When you receive a call from a contact that is entered
in the IP Deskphone Address Book, the caller information appears as it is
in the Address Book. See Figure 23 on page 134.
You can restrict the information displayed for incoming calls or for calls
you make. For more information, see “Configuring Privacy settings” on
page 256.
When you receive an incoming call you can do one of the following:
• Answer an incoming call. See “Answering an incoming call” on
page 134.
• Redirect an incoming call. See “Redirecting an incoming call” on
page 134.
• Decline an incoming call. See “Declining an incoming call” on
page 137.
• Ignore an incoming call. See “Ignoring an incoming call” on page 141.
• Receive an intercom call. See “Receiving intercom calls” on
page 143.
• Receive paging calls. See “Receiving paging calls” on page 143.