User Guide

ManualsBrandsAvaya ManualsIP DeskphonesAvaya 1120E with SIP Software 3.2

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Table Of Contents

Revision history
Contents
Welcome
- Basic features
- Avaya 1120E IP Deskphone controls
- Avaya 1120E IP Deskphone display
  - Cleaning the Avaya 1120E IP Deskphone LCD display screen
- Context-sensitive soft keys
  - Idle display screen after dial pad input
  - In-call context-sensitive soft keys
- Navigation keys
- Using a USB Mouse
- Available IP Deskphone call features
- Security features
  - Secure connection
Regulatory and safety information
- Other
- DenAn regulatory notice for Japan
Using your Avaya 1120E IP Deskphone
- Getting started
- Before you begin
- Connecting the components
Accessing the Avaya 1120E IP Deskphone
- Logging on
- Timed logoff
- User Profile
  - Overwriting your personal Address Book
- Confirmation logon screen
- Logging off from the IP Deskphone
  - Logging off multiple user accounts
- Making an emergency call
  - Location information
Configuring the Avaya 1120E IP Deskphone
- Adjusting the display screen contrast
- Creating the idle screen text display
- Configuring the Backlight Screensaver
- Configuring Menu Auto back-out
- Selecting a ring pattern
- Adjusting the volume
  - Adjusting the ring volume
  - Adjusting the volume of the Handset, Headset, and Handsfree mode
- Selecting a language
- Selecting the date and time format
- USB headset
Making a call
- Making a call using off-hook dialing
- Making a call using on-hook dialing
  - Using handsfree calling
- Using Call Subjects
- Managing Call Subjects
Receiving a call
- Caller identification
- Answering an incoming call
- Redirecting an incoming call
- Declining an incoming call
  - Creating a new Call Decline Reason
  - Managing Call Decline Reasons
- Ignoring an incoming call
- Receiving intercom calls
- Receiving paging calls
The Address Book
- Viewing the Address Book
- Initiating a call from the Address Book
- Adding a contact to your Address Book
- Editing a contact in your Address Book
- Copying information to the Address Book
- Searching for a contact in the Address Book
  - Using the Search feature in the Address Book
- Using the Search feature
  - Using Local Search
  - Using Global Search
Call Inbox
- Accessing the Call Inbox
Call Outbox
- Accessing the Call Outbox
Instant Messaging
- Configuring Instant Messaging
- Composing an Instant Message
- Instant Message Inbox/Outbox
  - Accessing Instant Messages
- Viewing the content of an Instant Message
While on an active call
- Making a new call
  - Initiating a call using the active call context-sensitive soft key menu
- Call Waiting
- Placing a call On Hold
  - Multiple calls On Hold
- Using 3-way calling
- Configuring a conference call
- Ad hoc conferencing when connecting to the Call Server
  - Edit Domain page
- Transferring a call
- Using the Park Call feature
  - Using Park Call
  - Retrieving a Parked Call
Additional features
- Using the Friends feature
  - Accessing your Friends list
  - Editing information of a friend
- Feature keys
- Feature key programming
  - Remove a programmed feature key
- Feature key autoprogramming
  - Creating a feature key using the Copy key
- Using Call Forward
- Configuring Do Not Disturb
- Configuring a Presence state
  - Adding a new Presence state message
- Configuring Privacy settings
  - Incoming call privacy
  - Outgoing call privacy
- Multiple Appearance Directory Number
- Audio Codecs
  - Audio Codec Selection
  - Audio Codec Ordering
- PC Client softphone interworking with the IP Deskphone
  - Answer-Mode Settings
- Automatic remote software updates
Multiuser
- Initial login
  - Additional logins
  - Automatic login
- Logging out
  - Primary account logout
  - Secondary account logout
- Server failover
  - Cable unplugged
- Upgrade impacts to user profiles
- Line keys
- Making a call
- Receiving a call
- Being in a call
- Instant Messages
- Menu features
- Modifying settings
- Programmable keys
  - Inbox, outbox, IM log
- Address books
- User status
- Notifications
- Account Selection
Advanced features
- Accessing the services menu
- Network menu
- USB flash drive
- Customizable banner for login
- Phone Information - Details screen
- Screensaver/screen lock
- Background image
  - Selecting an image screen
- Service Package Group Support
- Speed Dial List
  - Speed Dial List screen
  - Auto retrieve flag
- USB flash memory device support
  - Notes on File Manager
Visual indicators
- Display screen icons
- Visual Alerter/Message Waiting Indicators
Multi-Level Precedence and Preemption
- Overview
  - Other MLPP service features
- Making a call with MLPP
- Incoming calls with precedence
- Call transfer with precedence
- Multiple calls
- Preemption
- Call Origination Busy
- Re-authorization
- Feature interactions with MLPP
Quick reference
- Fixed keys
- Commonly used functions
- Context-sensitive soft keys
- Display screen icons
Third party terms
- Third Party Terms for Avaya 11xx 12xx sw release 3.0 thru 4.0 (Aug - Nov 2010)
Terms you should know
Index

Call Inbox

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Initiating a call from the Call Inbox

When you receive a call that is missed or answered, the calling number is

listed in the Inbox. You can select the number, and then dial from the

Inbox, or you can edit the number in the Inbox.

To initiate a call from the Call Inbox, press the Msg/Inbox fixed key and

select Inbox from the menu.

Note 1: If your service provider requires that a Directory Number

(DN) be used to initiate a call, the Call Inbox entry must have the DN

to initiate a call.

Note 2: While you are on a call, you can initiate a new call from the

Call Inbox. For more information, see “Accessing the calls in your Call

Inbox during a call” on page 173.

To initiate a call from the Call Inbox:

1. Press the Msg/Inbox fixed key.

2. Press the Up/Down navigation key to

highlight a call from the list of calls in

your Call Inbox.

3. To view details of the call, press the

Right navigation key.