User Guide
Table Of Contents
- Revision history
- Contents
- Welcome
- Regulatory and safety information
- Using your Avaya 1120E IP Deskphone
- Getting started
- Before you begin
- Connecting the components
- Removing the stand cover
- Connecting the AC power adapter (optional)
- Connecting the handset
- Connecting the headset (optional)
- Selecting the headset tuning parameter
- Connecting the LAN ethernet cable
- Installing additional cables
- Wall-mounting the IP Deskphone (optional)
- Entering text
- Entering text using the IP Deskphone dialpad
- Enabling and disabling the # Ends Dialing feature
- Configuring the dialpad to alphanumeric dialing
- Entering text using the USB keyboard
- Accessing the Avaya 1120E IP Deskphone
- Configuring the Avaya 1120E IP Deskphone
- Making a call
- Receiving a call
- The Address Book
- Call Inbox
- Call Outbox
- Instant Messaging
- While on an active call
- Additional features
- Using the Friends feature
- Feature keys
- Feature key programming
- Feature key autoprogramming
- Using Call Forward
- Configuring Do Not Disturb
- Configuring a Presence state
- Configuring Privacy settings
- Multiple Appearance Directory Number
- Audio Codecs
- PC Client softphone interworking with the IP Deskphone
- Automatic remote software updates
- Multiuser
- Advanced features
- Visual indicators
- Multi-Level Precedence and Preemption
- Quick reference
- Third party terms
- Terms you should know
- Index

While on an active call
192
While on an active call
You can use the following features during an active call:
• “Making a new call” on page 192
• “Placing a call On Hold” on page 194
• “Using 3-way calling” on page 202
• “Transferring a call” on page 209
• “Using Park Call” on page 213
You can use the Action context-sensitive soft key to perform the
following actions with an active call:
1. New Call—to begin a new call while other calls are on hold.
2. Release Call—to release (hang-up) the selected call.
3. Transfer Call—to transfer the call to another phone number or SIP
address.
4. Park Call—to park a call on the call server or to a specific user. You
can access the call from any IP Deskphone and to keep your phone
line clear. (Not available for all service providers.)
Making a new call
You can initiate a new call during a current call. If you do not place the
current call on hold first, the IP Deskphone automatically places the
current call on hold when you initiate a new call. You can initiate a new
call by using any of the following methods:
• “Initiating a call using the active call context-sensitive soft key menu”
on page 193
• “Initiating a call from the Address Book” on page 146
• “Initiating a call from the Call Inbox” on page 171
• “Initiating a call from the Call Outbox” on page 176