User Guide
Table Of Contents
- Revision history
- Contents
- Welcome
- Regulatory and safety information
- Using your Avaya 1120E IP Deskphone
- Getting started
- Before you begin
- Connecting the components
- Removing the stand cover
- Connecting the AC power adapter (optional)
- Connecting the handset
- Connecting the headset (optional)
- Selecting the headset tuning parameter
- Connecting the LAN ethernet cable
- Installing additional cables
- Wall-mounting the IP Deskphone (optional)
- Entering text
- Entering text using the IP Deskphone dialpad
- Enabling and disabling the # Ends Dialing feature
- Configuring the dialpad to alphanumeric dialing
- Entering text using the USB keyboard
- Accessing the Avaya 1120E IP Deskphone
- Configuring the Avaya 1120E IP Deskphone
- Making a call
- Receiving a call
- The Address Book
- Call Inbox
- Call Outbox
- Instant Messaging
- While on an active call
- Additional features
- Using the Friends feature
- Feature keys
- Feature key programming
- Feature key autoprogramming
- Using Call Forward
- Configuring Do Not Disturb
- Configuring a Presence state
- Configuring Privacy settings
- Multiple Appearance Directory Number
- Audio Codecs
- PC Client softphone interworking with the IP Deskphone
- Automatic remote software updates
- Multiuser
- Advanced features
- Visual indicators
- Multi-Level Precedence and Preemption
- Quick reference
- Third party terms
- Terms you should know
- Index

While on an active call
195
To retrieve a call on hold:
Multiple calls On Hold
When you have more than one call on hold, use the navigation key to
highlight a call on the LCD screen. You can perform an action with that
call by using the context-sensitive soft keys on the In-call menu list. The
context-sensitive soft keys displayed vary depending on the type of call
that is currently selected. For example, a held call has the Activate
context-sensitive soft key instead of the Audio context-sensitive soft key.
When you highlight a call that is not active, you can retrieve the call from
on hold and make it active by pressing the Activate context-sensitive soft
key. You can also join the call with the active call to create a 3-way calling
session. See “Using 3-way calling” on page 202.
Multiple calls In-call mode
When the IP Deskphone has multiple calls connected at the same time,
you can access the menu items shown in Figure 31 on page 195.
Figure 31: Multiple calls In-call display screen with context-
sensitive soft key menu list
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1. To retrieve a call on hold do one of the
following:
— Press the Line feature key beside
the flashing LCD indicator.
— Press the Hold fixed key.