User Guide
Table Of Contents
- Revision history
- Contents
- Welcome
- Regulatory and safety information
- Using your Avaya 1120E IP Deskphone
- Getting started
- Before you begin
- Connecting the components
- Removing the stand cover
- Connecting the AC power adapter (optional)
- Connecting the handset
- Connecting the headset (optional)
- Selecting the headset tuning parameter
- Connecting the LAN ethernet cable
- Installing additional cables
- Wall-mounting the IP Deskphone (optional)
- Entering text
- Entering text using the IP Deskphone dialpad
- Enabling and disabling the # Ends Dialing feature
- Configuring the dialpad to alphanumeric dialing
- Entering text using the USB keyboard
- Accessing the Avaya 1120E IP Deskphone
- Configuring the Avaya 1120E IP Deskphone
- Making a call
- Receiving a call
- The Address Book
- Call Inbox
- Call Outbox
- Instant Messaging
- While on an active call
- Additional features
- Using the Friends feature
- Feature keys
- Feature key programming
- Feature key autoprogramming
- Using Call Forward
- Configuring Do Not Disturb
- Configuring a Presence state
- Configuring Privacy settings
- Multiple Appearance Directory Number
- Audio Codecs
- PC Client softphone interworking with the IP Deskphone
- Automatic remote software updates
- Multiuser
- Advanced features
- Visual indicators
- Multi-Level Precedence and Preemption
- Quick reference
- Third party terms
- Terms you should know
- Index
Contents
8
Redirecting an incoming call . . . . . . . . . . . . . . . . . . . . . . . . . 134
Declining an incoming call . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Creating a new Call Decline Reason . . . . . . . . . . . . . . . 138
Managing Call Decline Reasons . . . . . . . . . . . . . . . . . . 139
Ignoring an incoming call . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Receiving intercom calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Receiving paging calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
The Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Viewing the Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Initiating a call from the Address Book . . . . . . . . . . . . . . . . . 146
Adding a contact to your Address Book . . . . . . . . . . . . . . . . 148
Editing a contact in your Address Book . . . . . . . . . . . . . . . . 149
Copying information to the Address Book . . . . . . . . . . . . . . 153
Searching for a contact in the Address Book . . . . . . . . . . . . 155
Using the Search feature in the Address Book . . . . . . . 156
Using the Search feature . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Using Local Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Using Global Search . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Call Inbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Accessing the Call Inbox . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Managing calls in the Call Inbox while not on a call . . . . 164
Viewing the details of a call in the Call Inbox . . . . . . . . . 167
Managing missed calls . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Missed Calls Notification . . . . . . . . . . . . . . . . . . . . . . . . 169
Initiating a call from the Call Inbox . . . . . . . . . . . . . . . . . 171
Deleting calls in your Call Inbox . . . . . . . . . . . . . . . . . . . 172
Accessing the calls in your Call Inbox during a call . . . . 173
Call Outbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Accessing the Call Outbox . . . . . . . . . . . . . . . . . . . . . . . . . . 175