User Guide

Accessing the Avaya 1120E IP Deskphone
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Making an emergency call
You can use the Avaya 1120E IP Deskphone to make an emergency call
to the Public Safety Answering Point (PSAP) from any accessible screen
without logging on.
When you pick up the handset, press the handsfree button or headset
button without logging on, a message “Emergency calls only” appears,
and the Avaya 1120E IP Deskphone can only be used to make an
emergency call. All context-sensitive soft keys and feature keys are blank
and unusable except for the second context-sensitive soft key which
allows you to switch between numeric and alphabetic characters. If you
hang up before the connection is established, the
Avaya 1120E IP Deskphone returns to the initial state. After the
connection is established, the call can be disconnected only by an
operator. If you hang up after the connection has been made, the
IP Deskphone switches to loudspeaker. If the loudspeaker is already on,
and you press the hang up button, nothing happens. The call is not
disconnected.
When you make an emergency call, the location of the IP Deskphone is
forwarded to the PSAP.
Note: When the IP Deskphone is waiting for the user to log on or it is
blocked by a screen saver, you can still make an emergency call. If
you pick up the handset, a message "Emergency calls only" appears
and the IP Deskphone can be used for making only emergency calls.
To make an emergency call:
1. Choose one of the following:
— Pick up the handset.
— Press the handsfree button.
— Press the headset button.
Note: Hang up or switch off the handset
to return to normal state.