User Guide

Chapter 10: Call Inbox and Call Outbox
This chapter provides information about the Call Inbox and Call Outbox.
Call Inbox
While your IP Deskphone is active, all incoming calls are saved in your Call Inbox. You can
view the following details about each call:
• Call status (Missed)
• Name of the caller
• SIP address
• Time of the call
• Call Subject (if the caller sends a Call Subject)
You can configure the filter on your Call Inbox to display all incoming calls or missed calls. You
can access your Call Inbox while the IP Deskphone is idle or while you are on a call.
Related topics:
Accessing the Call Inbox on page 107
Managing calls in the Call Inbox while not on a call on page 108
Viewing the details of a call in the Call Inbox on page 109
Managing missed calls on page 109
Initiating a call from the Call Inbox on page 111
Deleting calls in your Call Inbox on page 111
Accessing the calls in your Call Inbox during a call on page 112
Accessing the Call Inbox
You can access the Call Inbox and initiate a call when the IP Deskphone is:
• idle
• active
Avaya 1120E IP Deskphone with SIP Software on Avaya Aura
®
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