User Guide

Chapter 8: Receiving a call
When you receive a call, you are typically notified by the alerting ring, and the incoming caller identification
appears on the LCD screen. The incoming call forces the screen to exit active menu activities and takes
precedence over a pop-up Instant Message (IM).
Caller identification
When you receive an incoming SIP call, the Caller ID information appears on the IP Deskphone
display screen. When you receive a call from a contact that is entered in the IP Deskphone
Address Book, the caller information appears as it is in the Address Book, as show in the
following example.
Figure 21: Incoming call screen
You can restrict the information displayed for incoming calls or for calls you make. For more
information, see
Configuring Privacy settings on page 207.
When you receive an incoming call, you can do one of the following:
• Answer an incoming call. See Answering an incoming call on page 104.
• Redirect an incoming call. See Redirecting an incoming call on page 104.
• Decline an incoming call. See Declining an incoming call on page 106.
• Ignore an incoming call. See Ignoring an incoming call on page 110.
• Receive an intercom call. See Receiving intercom calls on page 112.
• Receive paging calls. See
Receiving paging calls on page 112.
Avaya 1120E IP Deskphone with SIP Software User Guide November 2013 103