User Guide

Initiating a call from an Instant Message
To initiate a call from the IM Inbox, press the Expand fixed key or press the Msgs context-
sensitive soft key, and then select Instant Messaging from the menu.
Note:
If your service provider requires that a Directory Number (DN) be used to initiate a call, you
cannot initiate a call from an Instant Message.
To initiate a call from an Instant Message:
1. Choose one of the following:
• Press the Msgs context-sensitive soft key, and then
select Instant Messaging from the menu.
• Press the Expand fixed key.
2. Press the Up/Down navigation key to highlight an IM
from the list of Instant Messages.
3. Press the View context-sensitive soft key to access
the IM.
4. To initiate a call to the contact who sent you an IM,
press the Call context-sensitive soft key.
The IP Deskphone goes off-hook and initiates the
call.
Deleting an Instant Message
To delete a single IM, all the IMs from one contact, or all the IMs in your IM Inbox, complete
the necessary steps in the following procedure.
Instant Messaging
150 Avaya 1120E IP Deskphone with SIP Software User Guide November 2013
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