User Guide

Placing a call on Hold

Use the Hold feature when you are talking to one contact and want to perform another action,

such as answer a new incoming call, transfer a call, or initiate a new call. You can have a

number of calls on hold at the same time.

Placing a call on hold

To place a call on hold:

1. Press the Hold fixed key.

The LCD on hold icon flashes beside the line

on hold.

The following figure shows the IP Deskphone display area when a call is placed on hold.

Figure 29: Call On Hold

Retrieving a call on hold

To retrieve a call on hold:

1. To retrieve a call on hold, do one of the

following:

• Press the Line feature key beside the

flashing LCD indicator.

• Press the Hold fixed key.

Releasing a call on hold

You must retrieve a call from hold before you can end it.

To release a call on hold:

Placing a call on Hold

Avaya 1120E IP Deskphone with SIP Software User Guide November 2013 155