User guide

Instant Messaging (IM)
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Instant Messaging (IM)
You can use your IP Phone 1120E to send and receive an Instant
Message (IM). You can access and respond to an IM while on a call. The
blue LED (Feature Status Indicator) at the top left of the phone lights
accompanied by a beep when a new IM arrives.
Configuring Instant Messaging
You can configure your phone settings to manage an incoming IM.
• Enable or disable the automatic pop-up of a new IM.
• Enable or disable an audible alert on a new IM.
Configuring IM automatic pop-up
You can configure the IP Phone 1120E to automatically display an
incoming new IM as a pop-up. The IM pops up when the phone is idle or
while on a call. You can disable the IM pop-up feature.
Attention: An IM pop-up does not occur if you are navigating the IM
screens or navigating the menu structure in general. When this
exception occurs, the IM goes directly to the IM Inbox, and the blue
LED activates.