User guide

Receiving a call
96
selecting one. If you do not choose a custom decline reason, the phone
sends the default message: User has declined call.
Attention: The Call Decline feature is not available for all call
servers. Contact your system administrator or service provider to
determine if this feature is available to you.
The treatment that an incoming call receives when Call Decline is invoked
depends upon the call server. In a SIP environment the caller receives a
call declined message, and they no longer hear ring back. In a non-SIP
environment, the caller may continuously hear a ring back.
To decline an incoming call:
Decline
1. Press the Decline Context-sensitive soft
key to decline an incoming call.
New
2. Press the Up/Down navigation key to
highlight a Decline Call Reason.
OR
Press the New Context-sensitive soft
key to create a new decline reason to
send. (See “Creating a new Call Decline
Reason” on page 97 .)
Attention: Highlight None to use the
default system message User has
declined call.