User Guide

Agent and Supervisor features
24
Logging out
You can log out of the system completely or temporarily (Not Ready
state).
To log out:
or
5. To join the ACD queue, choose one of
the following:
— Press the In-Calls key.
— Press the NotReady key.
or
Choose one of the following:
• To log out completely, press the
MakeSetBusy key.
• To log out temporarily, press the
NotReady key.
Note: If you press the MakeSetBusy
key during an ACD call, you log out
automatically when the call finishes.
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