User guide

For both a single key and the All accounts key, you can treat the key as a toggle. If no Call
Forward or DND operations are selected, pressing the key switches one or all accounts
between forwarding to the key's target and not forwarding states.
The Call Forward state and target for each account is persistent. If you restart the IP
Deskphone or logout and login, the Call Forward state is retained.
Notifications
The system displays messages spontaneously on the IP Deskphone screen to report events
that are not initiated by you. This includes such events as failure to retrieve a service package
and availability of a new Location list.
These spontaneous notifications do not indicate which account is affected by the event. In such
cases, the affected account is indicated by the message itself.
It is possible for the same event to occur for multiple accounts at the same time. In this case,
they are displayed one after the other.
Account selection
There are a number of scenarios where you are prompted to select an account (for example,
logout, per-account settings, programming keys). These scenarios fall into two categories:
1. Prompts where exactly one account must be selected
2. Prompts where an “all” or “none” option is available
In the first case, if you have logged in only one account, then the prompt is not displayed. The
single account is selected automatically, and the next screen is immediately displayed.
Otherwise, the primary account is always at the top of the list, and is highlighted when the
prompt is first displayed. In all cases, pressing the line key of an account highlights the
corresponding item in the account list. If no selection is made in a certain amount of time, then
the operation is cancelled.
Multiuser
208 Avaya 1120E IP Deskphone with SIP Software on Avaya Aura
®
User Guide November 2013
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