User guide

Chapter 11: Instant Messaging
You can use your IP Deskphone to send and receive an Instant Message (IM). You can access and
respond to an IM while on a call. The blue LED (Feature Status Indicator) at the top left of the IP Deskphone
lights accompanied by a beep when a new IM arrives.
Configuring Instant Messaging
You can configure your IP Deskphone settings to manage an incoming IM.
• Enable or disable the automatic pop-up of a new IM.
• Enable or disable an audible alert on a new IM.
Related topics:
Instant Message automatic pop-ups on page 123
Configuring IM audible alert on page 124
Instant Message automatic pop-ups
You can configure the IP Deskphone to automatically display an incoming new Instant
Message (IM) as a pop-up. The IM pops up when the IP Deskphone is idle or while on a call.
You can disable the IM pop-up feature.
Note:
An IM pop-up does not occur if you are navigating the IM screens or navigating the menu
structure in general. When this exception occurs, the IM goes directly to the IM Inbox.
When an IM pop-up appears you can do the following:
• Press the View soft key to view the complete details of the IM.
• Press the Prev soft key to skip to a previous IM (if applicable).
• Press the Next soft key to skip to the next IM (if applicable).
• Press the Exit soft key, the Goodbye fixed key, or Quit fixed key to exit the IM pop-up
screen and return to the idle screen when you are not on a call or return to the In Call
screen if the pop-up occurred during a call.
Avaya 1140E IP Deskphone with SIP Software on Avaya Aura
®
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