User guide
Table Of Contents
- Contents
- Chapter 1: Revision history
- Chapter 2: Regulatory and safety information
- Chapter 3: Introduction to the Avaya 1140E IP Deskphone
- Chapter 4: Accessing the Avaya 1140E IP Deskphone
- Chapter 5: Installing the 1140E IP Deskphone
- Chapter 6: Configuring the Avaya 1140E IP Deskphone
- Chapter 7: Making a call
- Chapter 8: Receiving a call
- Chapter 9: The Address Book
- Chapter 10: Call Inbox and Call Outbox
- Chapter 11: Instant Messaging
- Chapter 12: Active calls and call features
- Making a new call
- Ring Again Busy / Automatic Callback
- Whisper Page
- Call Waiting
- Placing a call on Hold
- Using 3-way calling
- Ad hoc conferencing when connecting to the Call Server
- Transferring a call
- Using Park Call
- Using the Friends feature
- Feature keys
- Using Call Forward
- Configuring Do Not Disturb
- Configuring a Presence state
- Audio Codecs
- PC Client softphone interworking with the IP Deskphone
- Automatic remote software updates
- Busy lamp field
- Group Call Pickup
- Chapter 13: Advanced features
- Viewing the IP Deskphone information
- Network menu
- USB flash drive
- Customizable banner for login
- Phone Information - Details screen
- Screensaver/screen lock
- Background image
- Service Package Group Support
- Speed Dial List
- USB flash memory device support
- Multi-Level Precedence and Preemption
- Announcement Record / Listen
- Abbreviated Dialing Lists
- Change Class of Restriction
- Change Coverage
- EC500 Self Administration
- Malicious Call Trace Activation
- Station Lock and Unlock
- Chapter 14: Multiuser
- Index
Viewing the content of an Instant Message
When you view the content of an Instant Message, you can do the following:
• reply to the Instant Message.
• initiate a call to the contact.
• delete the Instant Message.
Related topics:
Replying to an Instant Message on page 127
Initiating a call from an Instant Message on page 127
Deleting an Instant Message on page 128
Replying to an Instant Message
You can reply to an Instant Message.
To reply to an Instant Message:
1. Press the Reply soft key to send an IM in response to the IM you are viewing.
2. Press the abc/123 soft key to toggle between numeric and alphabetic input.
3. Enter the message you want to send as a reply.
4. Press the Send soft key to send the IM when it is complete.
OR
Press the Back soft key to return to the previous menu and not send the IM.
Initiating a call from an Instant Message
To initiate a call from the IM Inbox, press the Expand fixed key or press the Msgs soft key,
and then select Instant Messaging from the menu.
Note:
If your service provider requires that a Directory Number (DN) be used to initiate a call, you
cannot initiate a call from an Instant Message.
Viewing the content of an Instant Message
Avaya 1140E IP Deskphone with SIP Software on Avaya Aura
®
User Guide November 2013 127