User guide

The LCD on hold icon flashes beside the line on hold.
To retrieve a call on hold:
Press the Line feature key beside the flashing LCD indicator.
OR
Press the Hold fixed key.
To release a call on hold:
Important:
You must retrieve a call from hold before you can end it.
1. Retrieve the call on hold:
• Press the Line feature key beside the flashing LCD indicator.
OR
• Press the Hold fixed key.
2. Press the Goodbye fixed key.
Related topics:
Multiple calls On Hold on page 132
Multiple calls On Hold
When you have more than one call on hold, use the navigation key to highlight a call on the
telephone display screen. You can perform an action with that call by using the soft keys on
the In-call menu list. The soft keys displayed vary, depending on the type of call that is currently
selected.
When you highlight a call that is not active, you can retrieve the call from on hold and make it
active by pressing the Activate soft key. You can also join the call with the active call to create
a 3-way calling session. .
Multiple calls In-call mode
When the IP Deskphone has multiple calls connected at the same time, you can access the
menu items listed in the following table.
Note:
The Join soft key appears when there are multiple calls on the IP Deskphone that can be
joined for a conference call or 3-way calling.
Active calls and call features
132 Avaya 1140E IP Deskphone with SIP Software on Avaya Aura
®
User Guide November 2013
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