User guide

call appears on the context line. Each line key reflects the most active call state of its
account.
The active call is affected by operations such as call transfer or call parking. One exception is
the New Call action, which uses the primary account by default; this can be overridden by
pressing another line key to initiate the call.
Joining calls into a specific conference always uses the conference server of the primary
account. Accounts which cannot access the server cannot join the conference.
After you create an ad-hoc conference, you can join additional calls into the same conference.
You cannot create more than one ad-hoc conference at a time.
Three-way calls can join any two calls, regardless of the account. The service package of the
account to which a call is associated determines which operations (for example, Call Park) are
available on that call. After you have established a 3-way call, the Join functionality becomes
unavailable until the 3-way call is terminated.
Instant Messages
Only the primary account can send or receive instant messages. Incoming messages for
secondary accounts are rejected; they are not displayed on screen, and are not added to the
instant message logs.
Menu features
The IP Deskphone menu displays are customized to match the service package of the active
account that is accessing the menu. In most cases, menus are accessed from the Idle screen
and the primary account is active. For example, you can only use the Retrve context-sensitive
soft key to retrieve a parked call if call parking is allowed by the service package of the primary
account.
Similarly, accessing the Address Book, either through the corresponding hard key or through
the View menu, usually displays the Address Book of the primary account. However, accessing
the Address Book in select mode (for example, while dialing, or selecting an item for a speed
dial key) accesses the address book of the latest user account used on the address-input
screen.
Instant Messages
Avaya 1140E IP Deskphone with SIP Software on Avaya Aura
®
User Guide November 2013 205