User guide

DND mode for each account is persistent. If you restart the IP Deskphone, or log out and log
in, the account maintains the original state.
Presence
Selecting the Presence soft key prompts you to specify which presence state of the account
should be modified. The option all lets you configure all accounts to the same presence in one
operation.
If you select a single account, then the current state of the account is displayed and you are
prompted whether it should be changed. You are then prompted to enter the new presence
state. The new presence state is applied after it is confirmed.
If the option is selected, no current state is displayed, and you are immediately prompted to
select the new state. The new state is then applied to all registered accounts.
When using a programmed Presence feature key, the account that is impacted by the
Presence feature key is determined after the feature key is configured.
After a single account Presence programmed key is pressed:
• If the account is already configured to the programmed presence state, then the account
is configured back to the Connected presence state.
• If not, the account is configured to the programmed presence state.
After the all accounts Presence programmed key is pressed:
• If all accounts are already configured to the programmed presence state, then all accounts
are configured to the Connected state.
• If not, all accounts are configured to the programmed presence state.
As with Call Forwarding keys, this allows Presence keys to be used as toggles.
However, the presence states are not entirely under your control. Some states are applied
automatically (for example, On The Phone). All states are applied by sending a message to
the SIP proxy, which can choose not to accept the change. As a result, it is possible for a set
all presence operation to not result in all accounts being configured to the programmed
presence. In such a case, pressing the key again would again attempt to apply the programmed
presence; therefore it is more effective to program a separate Presence key to configure all
accounts to the Connected state.
Events that update presence states automatically occur on a per-account basis. For example,
the On The Phone state is applied to any account for which at least one call is active.
Account presence is not retained after logging out or rebooting.
Multiuser
210 Avaya 1140E IP Deskphone with SIP Software on Avaya Aura
®
User Guide November 2013
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