User guide
Table Of Contents
- Contents
- Chapter 1: Revision history
- Chapter 2: Regulatory and safety information
- Chapter 3: Introduction to the Avaya 1140E IP Deskphone
- Chapter 4: Accessing the Avaya 1140E IP Deskphone
- Chapter 5: Installing the 1140E IP Deskphone
- Chapter 6: Configuring the Avaya 1140E IP Deskphone
- Chapter 7: Making a call
- Chapter 8: Receiving a call
- Chapter 9: The Address Book
- Chapter 10: Call Inbox and Call Outbox
- Chapter 11: Instant Messaging
- Chapter 12: Active calls and call features
- Making a new call
- Ring Again Busy / Automatic Callback
- Whisper Page
- Call Waiting
- Placing a call on Hold
- Using 3-way calling
- Ad hoc conferencing when connecting to the Call Server
- Transferring a call
- Using Park Call
- Using the Friends feature
- Feature keys
- Using Call Forward
- Configuring Do Not Disturb
- Configuring a Presence state
- Audio Codecs
- PC Client softphone interworking with the IP Deskphone
- Automatic remote software updates
- Busy lamp field
- Group Call Pickup
- Chapter 13: Advanced features
- Viewing the IP Deskphone information
- Network menu
- USB flash drive
- Customizable banner for login
- Phone Information - Details screen
- Screensaver/screen lock
- Background image
- Service Package Group Support
- Speed Dial List
- USB flash memory device support
- Multi-Level Precedence and Preemption
- Announcement Record / Listen
- Abbreviated Dialing Lists
- Change Class of Restriction
- Change Coverage
- EC500 Self Administration
- Malicious Call Trace Activation
- Station Lock and Unlock
- Chapter 14: Multiuser
- Index
Call Forwarding
Selecting the Call Forward command from the Services menu prompts you to specify which
account must be placed in Call Forward mode. The following is an example of the Call Forward
menu:
1. All accounts
2. Disable for all accounts
3. mary@abc.com
4. bob@abc.com
5. alex@abc.com
The option All accounts places all accounts in Call Forward mode in one operation and the
option Disable for all accounts deactivates Call Forward for all accounts at once.
The following scenarios apply to Call Forward:
• If you activate Call Forward for a specific account, then all calls to the selected account
are redirected automatically to the specified address. The target address of the account
must be reachable from the domain. Calls to other accounts are still received. The line
key label periodically indicates that Call Forward mode is active.
• If you select a single account with neither Call Forward nor DND active, then you are
prompted to specify a forwarding target. Call Forward is then enabled. If DND is already
active, a message indicating
Call Forward cannot be activated
displays. If Call Forward mode is already active, then you are prompted whether to
deactivate it.
• If you select the All accounts option, then all accounts are configured in Call Forward
mode using the provided target. DND mode is deactivated for all accounts. If the accounts
are already in Call Forward mode for a different target, they are updated to use the new
target.
• If you select the Disable for all accounts option, the Call Forward feature is deactivated
for all accounts for which it is currently active.
When a single user account is selected:
• If the account is already forwarding calls to the programmed target, call forwarding is
deactivated.
• If call forwarding is not already activated, then the account is configured to forward calls
to the given target, disabling DND if necessary, and overriding any other call forward
target that might be active for the account.
User status
Avaya 1140E IP Deskphone with SIP Software on Avaya Aura
®
User Guide November 2013 211