User guide

Table Of Contents
Adding a contact to your Address Book....................................................................................................
104
Editing a contact in your Address Book....................................................................................................
105
Copying information to the Address Book.................................................................................................
106
Searching for a contact in the Address Book............................................................................................
107
Using the Search feature in the Address Book................................................................................
108
Chapter 10: Call Inbox and Call Outbox............................................................................
113
Call Inbox..................................................................................................................................................
113
Accessing the Call Inbox..................................................................................................................
114
Managing calls in the Call Inbox while not on a call.........................................................................
114
Viewing the details of a call in the Call Inbox...................................................................................
115
Managing missed calls.....................................................................................................................
115
Initiating a call from the Call Inbox...................................................................................................
117
Deleting calls in your Call Inbox.......................................................................................................
118
Accessing the calls in your Call Inbox during a call..........................................................................
118
Call Outbox...............................................................................................................................................
118
Accessing the Call Outbox...............................................................................................................
119
Managing calls in the Call Outbox while not on a call......................................................................
119
Accessing the calls in your Call Outbox during a call.......................................................................
121
Chapter 11: Instant Messaging..........................................................................................
123
Configuring Instant Messaging.................................................................................................................
123
Instant Message automatic pop-ups................................................................................................
123
Configuring IM audible alert.............................................................................................................
124
Composing an Instant Message...............................................................................................................
125
Instant Message Inbox/Outbox.................................................................................................................
125
Accessing Instant Messages............................................................................................................
126
Viewing the content of an Instant Message..............................................................................................
127
Replying to an Instant Message.......................................................................................................
127
Initiating a call from an Instant Message..........................................................................................
127
Deleting an Instant Message............................................................................................................
128
Chapter 12: Active calls and call features........................................................................
129
Making a new call......................................................................................................................................
129
Initiating a call using the active call soft key menu...........................................................................
130
Ring Again Busy / Automatic Callback......................................................................................................
130
Whisper Page............................................................................................................................................
131
Call Waiting...............................................................................................................................................
131
Placing a call on Hold................................................................................................................................
131
Multiple calls On Hold.......................................................................................................................
132
Using 3-way calling...................................................................................................................................
136
Ad hoc conferencing when connecting to the Call Server........................................................................
136
Transferring a call.....................................................................................................................................
137
Using Park Call.........................................................................................................................................
139
Using the Friends feature..........................................................................................................................
140
Accessing your Friends list...............................................................................................................
140
Editing information of a friend...........................................................................................................
141
Feature keys.............................................................................................................................................
142
Feature key programming................................................................................................................
143
Remove a programmed feature key.................................................................................................
148
Avaya 1140E IP Deskphone with SIP Software on Avaya Aura
®
User Guide November 2013 7