User guide
Table Of Contents
- Contents
- Chapter 1: Revision history
- Chapter 2: Regulatory and safety information
- Chapter 3: Introduction to the Avaya 1140E IP Deskphone
- Chapter 4: Accessing the Avaya 1140E IP Deskphone
- Chapter 5: Installing the 1140E IP Deskphone
- Chapter 6: Configuring the Avaya 1140E IP Deskphone
- Chapter 7: Making a call
- Chapter 8: Receiving a call
- Chapter 9: The Address Book
- Chapter 10: Call Inbox and Call Outbox
- Chapter 11: Instant Messaging
- Chapter 12: Active calls and call features
- Making a new call
- Ring Again Busy / Automatic Callback
- Whisper Page
- Call Waiting
- Placing a call on Hold
- Using 3-way calling
- Ad hoc conferencing when connecting to the Call Server
- Transferring a call
- Using Park Call
- Using the Friends feature
- Feature keys
- Using Call Forward
- Configuring Do Not Disturb
- Configuring a Presence state
- Audio Codecs
- PC Client softphone interworking with the IP Deskphone
- Automatic remote software updates
- Busy lamp field
- Group Call Pickup
- Chapter 13: Advanced features
- Viewing the IP Deskphone information
- Network menu
- USB flash drive
- Customizable banner for login
- Phone Information - Details screen
- Screensaver/screen lock
- Background image
- Service Package Group Support
- Speed Dial List
- USB flash memory device support
- Multi-Level Precedence and Preemption
- Announcement Record / Listen
- Abbreviated Dialing Lists
- Change Class of Restriction
- Change Coverage
- EC500 Self Administration
- Malicious Call Trace Activation
- Station Lock and Unlock
- Chapter 14: Multiuser
- Index
Chapter 8: Receiving a call
When you receive a call, you are typically notified by the alerting ring, and the incoming caller identification
appears on the LCD screen. The incoming call forces the screen to exit active menu activities and takes
precedence over a pop-up Instant Message (IM).
Caller identification
When you receive an incoming SIP call, the Caller ID information appears on the IP Deskphone
display screen. When you receive a call from a contact that is entered in the IP Deskphone
Address Book, the caller information appears as it is in the Address Book.
You can restrict the information displayed for incoming calls or for calls you make by configuring
the privacy settings..
When you receive an incoming call, you can do one of the following:
• Answer an incoming call.
• Redirect an incoming call.
• Ignore an incoming call.
• Receive an intercom call.
• Receive paging calls.
Answering an incoming call
When you can answer an incoming call, you can choose one of four methods.
To answer an incoming call:
1. Press the Answer soft key that activates a Handsfree call.
2. Lift the handset.
3. Press the Headset fixed key.
Avaya 1140E IP Deskphone with SIP Software on Avaya Aura
®
User Guide November 2013 99