User Guide

To park a call to the server during a call:
1. Press the NewCal soft key.
2. Dial the FNE of Call Park and press the Send soft key.
Note:
The FNE number is provided by your system administrator.
To retrieve a parked call to the same phone:
1. Dial the FNE of Call Retrieve and press the Send soft key.
2. Press the # key.
To retrieve a parked call to a different phone:
1. Dial the FNE of Call Retrieve and press the Send soft key.
2. Enter the extension number the call is parked on.
Call Park and Speed Dial keys
You can program speed dial keys for Call Park and Call Retrieve.
Use Prefs > Feature Options > Feature Keys > Speed Dial to program Call Park and Call
Retrieve buttons with the appropriate FNE codes.
To park a call using Speed Dial
1. While on the call, press the Trnsfr soft key.
2. Press the Call Park speed dial button.
3. Press the No when prompted with Consult with Party?.
The call is parked and your IP Deskphone phone returns to idle.
To retrieve a parked call using Speed Dial
1. Press the Call Retrieve speed dial button.
2. Press # if retrieving the call on the same phone the call was parked from. Otherwise,
enter the extension number on which the call is parked .
The call is retrieved and connected.
Using the Friends feature
You can designate a contact you have frequent interaction with as a friend. Access your friends
list in the Address Book to:
Active calls and call features
134 Avaya 1165E IP Deskphone with SIP Software on Avaya Aura
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User Guide November 2013
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